How to Create Facebook Bot Avatar for Your Brand

create facebook bot

Customer service is all about building a strong connection and trust with your customers. To do this, you should provide a smooth transaction at all times. While some people think that what clients need is a fast service, they often forget about sincerity. Their customers often leave with bad impressions from the company in return. To avoid these things from happening, why not create Facebook bot avatar for your brand? It will surely help your overall brand image and improve your customer service.

However, it is important to note that in order to create Facebook bot avatar, make sure to give it a friendly image. With the right appearance and personality for your chatbot, it will surely yield an acceptance from its users. It will also effectively represent a person’s physical and psychological value. This will affect the gratification of the chatbot experience. But, perfecting this is not easy especially if you are just a new learner in the chatbot history. This is why we will give you some tips to create Facebook bot avatar that will fit your business.

create facebook bot

First of all, why bots?

Do I really need to create Facebook bot? Why?

This is the first thing that you should be asking yourself before giving your efforts to create Facebook bot. This will give you a clear view of what you must make your bot of. By asking yourself this question, you will be able to know what your customers might be looking for. To help you answer this, here are some of the reasons why you need a bot.

You want to always be there for your customers

There is a reason why stores, except for convenient ones, have specific opening and closing hours. It is because hiring more employees for different shifts could be really expensive. So, what they do is set for specific hours where there are more customers available. However, there are still a lot of people whose availability would be after normal working hours and it would be a waste not to cater them.

However, when you create Facebook bot, your store will be able to provide 24/7 availability especially for customers who prefers online shopping at night. Chatbots will act as your “always-ready employee” and will answer your customer’s queries whenever. It can also act as an adviser or assistant for your customers. Now, you can easily connect with your customers even after store hours.

You want to build more connection with your customers

The secret recipe to being successful in business is establishing connection with your customers. This way, you can easily have your regulars that will be there to support your products or services. They can also be good endorsers as they commend your products or services to other people who might be interested. This is way better than looking for famous celebrities or models to market your brand. However, how can chatbots help you with this?

Customers are always looking for sincere service. Bots can have a good and steady personality according to what you set it to. It can be friendly, formal, and polite all at the same time. Also, it can answer your customers faster than any customer support. It also helps then you can modify your bots and provide option of different languages for your customers. Now, language barriers are not an issue anymore.

You want to grow your business

It is every business people’s ambition to grow their business and branch out. Why? Because this only means that your brand is successful and widely accepted by your customers. However, making it work is really hard especially for customer support. Thinking that you can answer all your customer’s queries in social media sites, emails, website, and application is just impossible. Meanwhile, hiring more employees to do this work will lessen your profits. It can also bring you more conflict if you will not find the right person for this.

With chatbots, your problems will be answered. Bots can work as you all in one employee that can answer multiple messages simultaneously without any errors. Moreover, even if you branch out and have stores in different areas or even countries, a single bot can occupy them all. With its capability to switch languages, it will be very helpful for your company to be international. Also, it is available 24/7 so having different timelines for your shops is not an issue anymore.

Tips to create Facebook bot avatar

Chatbots may seem to be new for other people but it actually is already around for decades already. Today, more and more people are discovering bots and understanding its importance in businesses. Not only that, some developers also learn that giving a bot a good personality and image gives the brand or company better feedback. Because of this, they are able to create avatars that perfectly represents companies. Here are some tips to create Facebook bot avatar:

1. Know your area

If you want to design the perfect avatar., you must first consider how your target customers will like it. Thus, you have the perfect picture of how your business line works. For example, you are in a legal research sector. Even if you want your bot to appear friendly, you cannot let it just joke around when answering your customer’s queries especially if the topic is very serious. You may, however, add more fun in your dialogue by including links, images, videos that might be interesting and helpful for your users.

2. Consider your brand’s image

When creating your bot, you must always consider the image of your brand. To do it, know how your company appeals for the mass and what their impression is about your brand. You should be able to perfectly create Facebook bot avatar with the distinctive character of your brand. if done right, it could be your best marketing partner. One example of this is how Marvel created a bot for their Avenger’s campaign with Jarvis. In the story, Jarvis is Ironman’s assistant bot that helps him in every way. To leave an impression on its fans and users, Marvel made a bot with Jarvis’ image and personality. I mean, which Marvel fan would not want to speak with Ironman’s trusted bot, right?

3. Test your bot

Now, remember that there is no such thing as perfection. However, if you want to get closer to it, create different bot character designs and make a survey on which one is the best. You can ask your friend about this or even get your customers involved in the selection process. It will help you assess thee errors on your bot. If you do not want any of these, you can also just join online forums and make a survey about it. This way, you will be able to create the best Facebook bot avatar. Moreover, it would be better to have different tests on your bot before launching it.

4. Pick the perfect name

Your name is your label. It is like putting a big mark on your forward indicating your personality. It is your connection to your individuality and identity. Moreover, this leaves other people impression about you. Thus, it is very important to pick the best name for your bot avatar. Choose a catchy name that will best represent your brand’s image and the services you offer.

create facebook bot

Create your bot with us!

Now that you know the important points on how to create bot avatar, it is time to test it out. However, creating bots is not cheap and not relatively easy. If you do not know how to code, you might need the help of professionals to create a good chatbot. Herobot can help you with this. It is a chatbot building tool that will help you build the best bot while saving up some money. Check our website to know more about it.

Top 4 Chatbot Business Trends to Watch Out This 2020

chatbot business

Whether we admit or not, the chatbot has been helping a lot of businesses grow in terms of marketing and customer service. Moreover, it helps in building a strong brand impression on consumers which is why it is a big hit for a lot of marketers nowadays. Also, due to some technological advances, chatbot business is creating some trends including machine learning. Some marketing experts even believe that bots will continue to evolve in the following years and will eventually be the central customer service for various companies.

Actually, there are a lot of social media users who are in favor and willing to use bots for interactions. Even if there are still some doubts about how a mere artificial intelligence can act human-like, there still some who really want to try it out. Moreover, because of its convenience, marketers are using this tool in their marketing stunts. Meanwhile, others are utilizing marketing plans in accordance with the latest trends of chatbot business and artificial intelligence.

chatbot business

Why is chatbot business becoming relevant?

Chatbot business is one of the latest trends in the digital marketing world. It is really useful in automating a lot of marketing stuff which is why most people in the business are interested or already using it. Moreover, according to some researches, there is a high possibility that 85% of business interactions will include chatbots in it. On the other hand, there are also other features of chatbots that can be useful for other marketing strategies.

Here are some of the ways chatbots can help businesses:

Cost-cutting

Marketing and advertising a very important factor in business aside from the quality of the products or services and employment ordeals. However, some of this would cost you a lot which can be difficult at your end. Meanwhile, chatbot business can help you maximize your profit without spending much on your employees. Moreover, it can communicate with a lot of people at a time and is not prone to errors that an ordinary human staff may do.

Automating repetitive tasks

There are some tasks that requires the same routine to do. This could be really stressful and tiring for any human employee and may seem not motivational for many. However, chatbot can do these tasks without ever getting bored and with an utmost accuracy. This way, it can give other employees to focus on crucial tasks rather than being stuck on doing repetitive tasks.

Gathering customer feedback

If your business is around for quite a while, then it is important to know which improvements you should take for it to be better. In order to do this, you will need the feedback from your customers. However, this is not really interesting for most people and there is a high possibility that they will just ignore yours pleads for feedback. Meanwhile, chatbot business can help you with this one. As it communicates with your users, it can ask questions and gather useful information that you can utilize for your next marketing strategies. This is one of the reasons why chatbot business is becoming trendy for a lot of people.

Improving customer service

Obviously, customer service is one of the main functions of a chatbot business. Because of its automation, it can provide customers fast and accurate responses which most users dig in. Also, most customers need a hand in helping them throughout their purchasing experience and the chatbot can help them. Because of its high artificial intelligence, it can communicate well with its users without any errors. It can even inform people about the dates of when they can be contacted human live support if they prefer talking with them.

The latest trends on chatbot business

If you are going to look around the internet, you will notice a lot of webpages that are using chatbots on their businesses. Some are even using chatbots not only for their businesses but also for entertainment purposes. Whatever the reason, it is only natural to be curious about the latest trends regarding bots for this year.

Here are some of them:

SEO Optimization

Artificial intelligence has been around for almost a decade and it is continuously growing. With the help of numerous developers, the functions of chatbots were increasing and it includes SEO optimization. As you know, there are different aspects that you should focus on in order for your website to have proper optimization. Meanwhile, bots can enhance this by giving more impact on the usability of the website.

As it helps the customers, it is creating more chances to implement the purpose and main goal of the website. However, you must make sure that your chatbot could answer every question that your customers may ask. Also, it can improve the readability of your website as it gives your customers concise and accurate answers right away. Other than this, it can even help people navigate throughout your website even with its complications. This way, your site could have better feedback and higher ratings than the others.

Advertisement with smart speakers

A lot of people are now interested in using smart speakers such as Alexa, Siri, and Google Home. Due to this influx of interests, chatbot business is now becoming more and more relevant in the world of business. People tend to rely on automation brought by technology which is why they are inclined to using these smart speakers. Meanwhile, marketers use this as a chance to advertise their businesses through smart speakers.

chatbot business

This first started when Disney’s Beauty and the Beast’s advertisement was aired by Google Home. However, the later interests of other marketers put a bad impact on users of smart speakers. In order to bring back their interests, there re now better and less invasive branded advertising and it is what they call a “branded skill”. It is customer-friendly and cooler than other advertisements on the internet.

More content with chatbots

Written contents are very important in businesses as it increases the traffic of your website and introduces your brand to more viewers. Aside from this, contents are even useful for chatbots which is one of the priorities of most marketing companies now. If you have a good written content within your chatbot business, customer will have more fun communicating with it. Thus, it will create a good brand image to your business.

Moreover, there are some researchers that state that for the next three years, chatbots will be a big thing. It will mostly cut the costs of some retailers by roughly $439 billion every year while increasing the profit by $112 billion.

Steady adaptation with chatbots

Humans, just like animals, mostly live with their instincts and adaptation skills. These help humans survive a lot of calamities and problems.  Meanwhile, this is also the reason why people are now adapting to the latest trends of chatbots. They are now using it for chatbot business, amusement, and even their everyday tasks. There are even about 36% of marketers who are using chatbots in order to build better relationships with their consumers.

With this in mind, developers are now doing their best to create more human-like chatbots that will answer the needs of every person. They add an intense machine learning with every chatbot which gives the bot a way to learn speaking as a normal person would. Moreover, they offer customers a personalized experience that can execute tasks such as answering questions, giving advises and even guide them through difficult procedures in banking.

chatbot business

Be confident with Herobot!

It is important for marketers to know the latest trends in marketing and adopt it. This is why a lot of business people are now using a chatbot in their companies. It is in order to survive the competition and garner more customers along the run. This is also the reason why you should consider having a  chatbot now.

If you are planning to make bot for your business, it is essential that you only do it with the best and trusted chatbot platform. Herobot is a bot-creating website that offers its users cheaper deals. Despite this, it still has numerous features as well as widgets. Moreover, you will not need any professional skills when making your bot as Herobot only requires you to drag and drop contents. To know more, visit us at our website.

How to Make a Facebook Bot That Will Up Your Conversion Strategy

how to make a facebook bot

Even with its numerous competitors, Facebook is still at the top of the social media chain. It has more than 2.4 billion monthly active users and one of the leading websites that could advertise brands effectively. With its popularity on different ages, colors, genders or cliques, you can easily run campaigns with Facebook’s ad features. Meanwhile, a lot of people are integrating their own ideas with this and one of them is using a Facebook bot.

how to make a facebook bot

A conversion strategy is important in order to give your customers a good experience while urging them to trust your brand for their next visit. Also, if it is good enough, it can a good brand value to your company which means more traffic, more customers, and more income for you. However, doing this is not easy which is why you will need the help of technology. Thus, it is important to know how to make a Facebook bot that will up your conversion strategy.

Why is an effective conversion strategy essential?

Technology is very helpful to human beings and using it effectively can bring success to most. However, this same thing is also the reason why most people are having problems generating more profits for their companies. Instead of spending on new gadgets and widgets as an investment, they are now just earning to pay for expensive tools that they use. This is where everything goes wrong.

To turn the table around and get the upper hand, you must have a good conversion strategy and just use tools that will most likely benefit you. Moreover, instead of using expensive tools, opt for cheaper tools or those that you will only have to pay once. One of these tools is the Facebook bot. With its great wide-range audience, you can never go wrong with attaching your business on it. Also, this social media site will really be helpful for your business. Meanwhile, bots can offer automation that can save you a lot of money and effort.

How can a Facebook bot up your conversion strategy?

If you will go around the internet and go into some good websites, you will most probably be greeted with an energetic “hello”. You might think that it is unimportant and just an unnecessary addition to making the website look more friendly but you are wrong. It actually helps the website garner more audiences and gives visitors a better experience. It can also negotiate and settle schedules in your stead. Here is a list of the things a good Facebook bot can offer for your brand.

Improves customer experience

Now, you may think that bots are unnecessary to give customers a better experience because that is what customer service is for. However, you should remember that in order to compete with millions of companies around the world, you need to up your game. Start building your Facebook bot that will interact with your customers 24/7 in a human-like way. It works even if you are just starting your company or you already own a bigger enterprise.

You need to be able to cater to your customer’s needs at all times. Even if your store is already closed and it is already 1 AM, you know you just need to respond to your customer’s message. If not, it will just mostly end up them being angry or swearing to never negotiate with your company ever again. Moreover, it will most likely lead to bad reviews for your services. However, the Facebook bot can you from all this hassle.

Because it is an automated program, it can stay up 24/7 and negotiate with all your customers all at once. It talks to a human-like way and has enough artificial intelligence and machine learning to converse appropriately. A Facebook bot can even things more thoroughly than some of your human employees. By keeping your customers satisfied, you can build a better relationship with them and assure that they will remain as your consumers.

Engage in social media

Not all people are aware of your business and your website. However, engaging to customers through their social media accounts will surely boost up your brand name. As you already know, with millions of people using Facebook now, it means that people are more active on this website rather than others. Moreover, studies show that chatbots, such as a Facebook bot, can provide a better mobile experience for the users.

Facebook bots are flexible and can easily be used with mobile phones. With this tool, your customers have unlimited ways of connecting with you anytime and anywhere. As a matter of fact, a lot of companies such as Domino’s Pizza, MasterCard and Sephora are already taking advantage of it. With a Facebook bot, you can add convenience to your customer’s experience which will do good for your business.

how to make a facebook bot

Give good recommendations

Have you ever gone out in the mall determined to buy something but failing to remember what it is? Well, this is common for almost everyone and it can happen in online shops too. This is why most stores make sure that they have sales ladies that can help you shop and give you recommendations whenever you need one. It helps both sides as it gives the customers an idea of what they should buy while giving more sales to the shop.

However, how do you think is it possible to apply the same thing to your online shop? This is where the idea of generating a Facebook bot on your brand comes in. It can converse with your customers naturally and in a human-like way. Moreover, it can help them find the things they are interested in. Facebook bot can also give recommendations by telling the customers basic information about the products. It can also send photos and links to the products to customers.

It can also do predictive lead scoring by going through the profile of the users and looking up to their recent activities. Moreover, it can take note of the demographics and social information of the customers. This way, you will be able to know about their interests and can even help with product recommendations.

Qualify leads

However, if you really want a good conversion strategy, the things mentioned above are not going to suffice. In business, time is very important. Remember, time is of the essence and money. To make sure that you are not wasting time for your online business, make sure to not engage in the wrong person. If you did, you will just spend the time that you should be spending on those who could be a possible customer. This is what lead qualification is all about.

Meanwhile, companies already have a solution for this. They use a Facebook bot that will ask a set of questions to its visitors to know if they can be your possible customer or client. Instead of answering their queries, some pages start the conversations by asking its users some questions. It may include things like how they are able to know about the product or what products they are interested in. Moreover, it will automatically analyze the intentions of the users and if they are a possible lead. Also, it can store the information that it is able to generate from its past conversation which can be useful for your brand.

how to make a facebook bot

Step up your game with Herobot’s Facebook bot!

If you read the article above, there is a high chance that you are already interested in creating your Facebook bot now. And if not, let me tell you that thousands of your competitors are already using one and it will already give them a higher advantage. This is why you need to step up your game and learn how you will be able to build a bot that will not cost you so much.

With Herobot, you can guarantee that the Facebook bot you will create is going to be functional and effective. Moreover, doing it with this platform will give you an easier route without hiring programmers. It is also cheaper than any other site and offers a large variety of widgets and templates that you can choose from. Moreover, it is flexible and will let you work with only drag and drop feature. Learn more about Facebook bot on our website.

Artificial Intelligence Chat vs. Human Operated Live Chat: The Battle for the Future of Business Communication

artificial intelligence chat

It is still an unceasing question who shall reign in the future of online business communication. With the advances in Artificial Intelligence chat (AI) capabilities, marketers and customers are now in doubt whether they would still rely on traditional human customer support or embrace the new technology offered by AI chats.

Just imagine how powerful are these chatbots to be deemed resolving more customer requests than human live chat agents. Well, it is pretty understandable that they are becoming effective since businesses continuously adopt them as part of their customer service. How human-to-human live chat works can easily be comprehended, but it’s still important to get hold of its opponent – the AI chatbots.

artificial intelligence chat

Apparently, chatbots powered by artificial intelligence are described as the technology that uses natural language processing or NLP to connect and trigger meaningful conversations whether with other machines or to humans. According to a report by Gartner, AI software in the line of business is predicted to help 85 percent of all customer engagements by the year 2020.

The abilities of artificial intelligence chat

Artificial Intelligence (or AI) grows rapidly. The most recent innovation in the field of “Internet of Things” (IoT) and “Machine Learning” is driving the demand of AI for today and in the future. Also, as for as we know, AI is about Artificial Intelligence (AI) is growing rapidly in the world. Moreover, latest innovation in the field of ‘Machine Learning‘ and ‘Internet of Things‘ (IoT) is leading the demand for AI for today and tomorrow.

As we know, Artificial Intelligence is about intelligence in machines, and it gives the machines the ability to think and understand. Companies and researchers are now aiming to put emotions in machines. But, is it really beneficial for humans to increase the use of AI? If so, what are the advantages of Artificial Intelligence for long periods of time? Are there any disadvantages of Artificial Intelligence? Read this article to understand the advantages and disadvantages of Artificial Intelligence.

Let’s get ready to rumble!

In the red corner: Artificial Intelligence Chat’s Abilities

1. Faster response time

Who would love waiting for sluggish responses? Since people are already immersed with a fast-paced environment, they will certainly choose to talk to an AI chatbot than to a live chat agent placing them on hold whenever they call. Moreover, survey shows how people love getting immediate responses from a chatbot, which guarantees them more rapid support and solutions to most of their simple requests.

2. Less error rate

With AI’s computerized sequences, one can assure a lesser possibility of work error weighed against a human’s work. Users can easily make with the help of algorithms as well as information already stored in AI. Moreover, these chatbots provide accurate, precise, and speedy assistance to customers when carrying out a given task.

3. Detailed answers

These “digital helpers” while handling requests also has the ability to present thorough responses. This can be seen in an instance when a customer looks up for flight status information. An AI chatbot can also be programmed to aid and give tips regarding check-ins, baggage drop off and seat upgrades besides answering the customer’s question.

4. 24/7 customer service

Humans need rest after long hours of works. The great thing is that chatbots are perfect associates that help clients in need of support outside the working hours. When human agents are not available, the business owner can easily delegate simple tasks to bots so they can still help out their customers 24/7, 365. Also, chatbots do not go home at the end of the day, do not require overtime pays and will not need any leaves (sick, maternal, etc.).

5. Reaching beyond humans

Due to some unexpected circumstances, humans who are susceptible to work risks cannot simply attend to a customers’ demand. Thus, artificial intelligence chatbots have the edge of fulfilling a work where there is a limit for a mere human to accomplish. Examples of these situations are fires, space projects or military works that are critical for human agents but “easy as a pie” for AI chats.

In the blue corner: Human Operated Live Chat’s Abilities

Live chat software allow visitors and prospect customers to connect and talk with a human agent on the business’ website. It was traditionally used as an excellent tool with the capacity of improving customer service while lowering support costs.

A good live chat system comes with a range of features, such as proactive chat invitations, the ability to animate chat buttons, and so on. The following list below would then prove that chatbots have specific capabilities that can be used to aid human agents, but not replace them.

1. Empathy for  customers

It is true enough that confronting a bot or simply talking with them can be infuriating at times. Well, this goes with Artificial Intelligence’ inability to bear-off how the human touch or a heart that empathize is still important to attain a full customer’s satisfaction. Also, chatbots might just provide a cold and discouraging image to brands as they cannot completely address much-complicated issues and circumstances.

2. Ability to attend specific questions

Chatbots are programmed for repetitive actions and can ONLY answer a certain set of questions which are found in its database. Therefore, if a customer asked questions which are not pre-programmed, then the Bot sequence will immediately come to an end leaving the customers dissatisfied with the business and its service. This is certainly an advantage for a human live chat agent who can right away provide rational answers and solutions to customers.

artificial intelligence chat
3. Credibility

It can be simply explained how people can easily trust a business who can provide real-time interaction with its clients. Chatbots can still be considered far from human beings who are more relatable and reliable as far as customer service is concerned.

4. Spelling genius compared to chatbots

Chatbots tend to be very sensitive to spelling. In other words, AI-powered bots might become confused once a user keyed in a wrong-spelled word. For that reason, human agents are still an advantage as they can comprehend and adapt to a spelling mistake with no trouble or difficulty.

5. Self-Innovation

Humans are creative in nature. This creativity helps human agents to adapt to the changes without being “programmed” like machines anymore. Meaning, chatbots cannot simply do something new and interesting unless they are told or instructed so.

And the winner is . . .

Considering the respective strengths of AI chatbots and human live chat agents, it is really a split decision.

Obviously, a business or a company will benefit the most from using chatbots and live chat together to address customer needs effectively.   If you are wondering what to choose from the two, then why not make these both available for your customers? 

A live chat operated by real humans is priceless and machines can never replace them. However, one has to look at the potentials of chatbots powered by Artificial Intelligence in maximizing work capabilities. Nonetheless, both want to help people or customers save time, money, and energy.  

artificial intelligence chat

Both of them can work together to meet their ultimate goal of bringing the best service to their customers. It is only a matter of assistance to each other. Of course, Artificial Intelligence chats contain no human touch. There are always some times when you would need help from a real human customer service agent to settle some issues. The abilities of Artificial Intelligence chats would always meet limitation when it comes to comprehension.

In other ways, live chats run by humans would also need assistance from AI machines. When you are going to think about Artificial Intelligence chats, the first thing that comes out of your mind is convenience. Do you know why? Because convenience is something that real-life humans can’t easily offer. Artificial Intelligence chat which can perform multiple tasks at a time and with uncompromised availability, is there to rescue.

Visit us to get your own artificial intelligence chat!

We can’t deny that Artificial Intelligence chat functions way more efficient and effective than humans do. However, it doesn’t mean that they must dominate and dethrone human from operating the business. All we need to figure out is how to bring them together to work as one. It is very beautiful scenery to watch these two working along with their own strengths and weaknesses and coming to a wonderful outcome.

From the things discussed above, it is safe to say that you don’t need to choose between artificial intelligence chat and Human-operated live chat for the future of business communication. You all have the freedom to incorporate them both in the daily operation of your business. However, keep everything in control. Though chatbots are one of the best things ever in this modern time, they still need human assistance. Do you want to widen your knowledge about chatbots? Reach your business goals with Herobot. Our experts can help you understand deeper the power of chatbots. You can visit us at https://powerpres.com/

Free Chat Site Widgets that can Make your Business More Interactive

free chat site

Engaging in a business is quite challenging if you are not equipped with the right tools and planning. As a starter, your main goal is to reach your target market through a variety of platforms where you can introduce your products and services. Apart from that, the main essence of being interactive with your potential customers is the chance of getting avid fans and patronage. For this reason, it is very crucial to include having something to help you get in touch with global customers. Having said this, you may want to consider using free chat site widgets to make a more interactive website.

One great way to start interacting with your probable clients is through chatbots or chat sites. It is the most convenient way to outstretch your connections. Through the aid of these advanced assistants, you can be sure to manage your time according to your plan.

free chat site

The Importance of Chatbots for Customer Service

It became a standard to hire individuals when it comes to customer service needs. However, free chat site are now being used by a lot of companies. This is because consumers demand extra information to be sure to of what they are engaging in. Plus, it is the fastest way to answer inquiries and other product concerns. For all these reasons, it is clear that the success of every business depends on how the owners value their consumers.

If you have ever contacted a business through a representative, you already know how frustrating it is to interact with them and their slow process. Even if they go through massive upgrades, there’s not that much difference from the way they deliver their services. They still end up with the same slow-moving procedures. This is because the speed of the programs limits the agent’s access.

However, we now in a modern era where there are several technological innovations that can help us. These developments have made a way to an easier and more efficient solution for customer service: chatbot.

Chatbot

Having a chatbot is very useful in many aspects. It can be your assistant that can help you converse with multiple customers at once. Its capabilities are not limited by technology because the artificial intelligence (AI) technology is built-in to the software itself. Mostly, chatbot can be found in various messaging apps, such as Facebook messenger.

To communicate with a chatbot, a person is required to key in his/her question. After entering your query, the bot on free chat site will then respond with the detailed and right information. For instance, if a customer asks for product recommendations, the chatbot can dig into tons of data from this person and use this to be the basis of recommendations. Whatever you demand, you can expect to get precise responses. This is because chatbots are equipped with the most advanced technology that is specially built to help business owners.

Chatbots for Websites

Since you already know how chatbot makes a difference in a business, it is about time to get things fixed for your launch. Your free chat site can be more interactive if there’s a quick and easy tool that visitors can use to gather specific information. Chat widget can be a huge help.

This free chat site widget serves as your customer representative. It is an excellent tool if you want to make an impression to site visitors and potential customers. Through this, you wouldn’t find it hard to answer lots of questions all at once. Add the ability of a chatbot to deliver natural conversations, and you can be sure to attain topnotch customer service.

More about chatbots

The things that chatbot can do for your business are endless. For customer experience, free chat site are no doubt one of the most engaging platforms utilized. They provide high-quality customer service, well-presented product recommendations, effective marketing campaigns, and more. Given that technology continues to make further developments, we can expect more exciting features in the upcoming days.

Chatbots are also helpful in troubleshooting. For instance, if your customer experience unforeseen product issues, he/she can then connect with a chatbot to explain the condition. Once the customer is done, the bot then responds with suggestions on how to fix the product. Having that ability, your business is rewarded with hassle-free encounters. Plus, you are also able to get things in place without compromising any of your services.

The top reason why chatbots should be included in your website is that they are the most preferred customer service representatives by this time. It roots from its distinct characteristics to be faster and far less invasive. Another thing is that free chat site can save your time and money because it is considerably easy to set up.

Since chatbots are usually connected to messaging apps which have billions of users, there is a big possibility that customers are ready for your bot.  They are not just the future of customer engagement. The free chat site are the present rulers that can replace most of our search windows and other applications.

Setting up free chat site Widgets

free chat site

One of the basic requirements in managing a business website is the capacity to make a livelier interaction. With that being mentioned, having a free chat site widget is your last hope to increase customer engagement. If you want to grow your community, then being connected with your target market is the solution. To be acquainted with them, you need to provide them with great customer service. However, there’s no need to hire someone to assist you. With chatbot, you can multitask without the worries of missing inquiries.

If you are able to put a proper chat widget on your site, you are sure to get real-time updates and feedback about your products, services, and other contents. You can also potentially increase your sales if you are able to respond to every concern and site inquiries. 

To help you set up, here are the top 10 free chat site widgets that you can install on your website:

1. Meboo.me

Meeboo.me is an ideal instant messaging app for most websites. Whether you are using WordPress, Typepad, or other platforms, this one can be effective. What makes it better than other free chat site is that it is compatible AIM, GTalk, Yahoo! Messenger, and even Facebook. Through this, visitors are not required to sign up for an account. Instead, they can use their existing accounts for the supported messaging platforms.

2. phpFreeChat

This free chat site app app supports multiple chat rooms and private messages. It is a free PHP-based chat system that is packed with lots of features that are more common in desktop clients. The best thing about it is that you can customize the themes t ensure outstanding user experience.

3. CBox

CBox makes a move to combine the features of traditional IM clients with social media platform benefits. You will find it very convenient because the user app is straightforward and direct. It is effortless to install and understand because it only relies on client-side JavaScript and HTML. It is an absolutely free chat site. However, there’s also a premium version that is available for $2.00 per month. The premium version has added features and is completely ad-free.

4. Chatango

If you want a customizable chat room plug-in on your website, you can install Chatango. The main advantage of using this chatbox is that users can have their avatar. Also, it offers different user roles that give every participant the ability to become an admin or moderator.

5. Ajax IM

Ajax IM is a light-weight free chat site app for your website. It only weighs 78KB. The app default can be compared to Facebook’s web-based chat client where it is pinned at the footer of the website pages. It is a slick and open IM client for your business website.

6. AJAX Chat

As the name suggests, you will have the idea that AJAX Chat uses client-side JavaScript to run the chat box on your website. Aside from its primary purpose, it can also be used as a shoutbox where users can quickly leave a message and shout it out to other website visitors and administrators.

7. JWChat

This chat app is an Ajax-powered chat. If you want to get your chat widget running instantly, JWChat is for you. Since it only uses JavaScript and HTML, it is one of the fastest ways to set up chat boxes. You can picture it as the traditional IM client with lots of features, such as emoticon support and much more.

8. AjaxChat for WordPress

This is a free site chat widget that supports live chat functionality. It allows WordPress users to chat with other visitors without needing to refresh the browser.

free chat site
9. iJab

iJab is a web-based IM client that is developed by Google Web Toolkit. It is free, and it uses Ajax for client simulation. It is a good solution to achieve the same features like Facebook chat that people can use in their browser.

10. Mibew Web Messenger

Also called as Open Web Messenger, Mibew Web Messenger is a free and open-source chat application. It was generated with PHP and MySQL. It was developed with live customer support. However, it still works in other contexts.

If you want to make your business known globally, you need the perfect partner: the chatbot. With its abilities to deliver top of the line customer service, you can be sure to attain increased sales and extensive connections.

At HeroBot, you can get proper guidance in bringing your own bot to life. So, if you want to achieve business success, you should start by choosing the best customer service representatives. Learn more about chatbots by getting in touch with HeroBot today!