Engaging in a business is quite challenging if you are not equipped with the right tools and planning. As a starter, your main goal is to reach your target market through a variety of platforms where you can introduce your products and services. Apart from that, the main essence of being interactive with your potential customers is the chance of getting avid fans and patronage. For this reason, it is very crucial to include having something to help you get in touch with global customers. Having said this, you may want to consider using free chat site widgets to make a more interactive website.
One great way to start interacting with your probable clients is through chatbots or chat sites. It is the most convenient way to outstretch your connections. Through the aid of these advanced assistants, you can be sure to manage your time according to your plan.
The Importance of Chatbots for Customer Service
It became a standard to hire individuals when it comes to customer service needs. However, free chat site are now being used by a lot of companies. This is because consumers demand extra information to be sure to of what they are engaging in. Plus, it is the fastest way to answer inquiries and other product concerns. For all these reasons, it is clear that the success of every business depends on how the owners value their consumers.
If you have ever contacted a business through a representative, you already know how frustrating it is to interact with them and their slow process. Even if they go through massive upgrades, there’s not that much difference from the way they deliver their services. They still end up with the same slow-moving procedures. This is because the speed of the programs limits the agent’s access.
However, we now in a modern era where there are several technological innovations that can help us. These developments have made a way to an easier and more efficient solution for customer service: chatbot.
Chatbot
Having a chatbot is very useful in many aspects. It can be your assistant that can help you converse with multiple customers at once. Its capabilities are not limited by technology because the artificial intelligence (AI) technology is built-in to the software itself. Mostly, chatbot can be found in various messaging apps, such as Facebook messenger.
To communicate with a chatbot, a person is required to key in his/her question. After entering your query, the bot on free chat site will then respond with the detailed and right information. For instance, if a customer asks for product recommendations, the chatbot can dig into tons of data from this person and use this to be the basis of recommendations. Whatever you demand, you can expect to get precise responses. This is because chatbots are equipped with the most advanced technology that is specially built to help business owners.
Chatbots for Websites
Since you already know how chatbot makes a difference in a business, it is about time to get things fixed for your launch. Your free chat site can be more interactive if there’s a quick and easy tool that visitors can use to gather specific information. Chat widget can be a huge help.
This free chat site widget serves as your customer representative. It is an excellent tool if you want to make an impression to site visitors and potential customers. Through this, you wouldn’t find it hard to answer lots of questions all at once. Add the ability of a chatbot to deliver natural conversations, and you can be sure to attain topnotch customer service.
More about chatbots
The things that chatbot can do for your business are endless. For customer experience, free chat site are no doubt one of the most engaging platforms utilized. They provide high-quality customer service, well-presented product recommendations, effective marketing campaigns, and more. Given that technology continues to make further developments, we can expect more exciting features in the upcoming days.
Chatbots are also helpful in troubleshooting. For instance, if your customer experience unforeseen product issues, he/she can then connect with a chatbot to explain the condition. Once the customer is done, the bot then responds with suggestions on how to fix the product. Having that ability, your business is rewarded with hassle-free encounters. Plus, you are also able to get things in place without compromising any of your services.
The top reason why chatbots should be included in your website is that they are the most preferred customer service representatives by this time. It roots from its distinct characteristics to be faster and far less invasive. Another thing is that free chat site can save your time and money because it is considerably easy to set up.
Since chatbots are usually connected to messaging apps which have billions of users, there is a big possibility that customers are ready for your bot. They are not just the future of customer engagement. The free chat site are the present rulers that can replace most of our search windows and other applications.
Setting up free chat site Widgets
One of the basic requirements in managing a business website is the capacity to make a livelier interaction. With that being mentioned, having a free chat site widget is your last hope to increase customer engagement. If you want to grow your community, then being connected with your target market is the solution. To be acquainted with them, you need to provide them with great customer service. However, there’s no need to hire someone to assist you. With chatbot, you can multitask without the worries of missing inquiries.
If you are able to put a proper chat widget on your site, you are sure to get real-time updates and feedback about your products, services, and other contents. You can also potentially increase your sales if you are able to respond to every concern and site inquiries.
To help you set up, here are the top 10 free chat site widgets that you can install on your website:
1. Meboo.me
Meeboo.me is an ideal instant messaging app for most websites. Whether you are using WordPress, Typepad, or other platforms, this one can be effective. What makes it better than other free chat site is that it is compatible AIM, GTalk, Yahoo! Messenger, and even Facebook. Through this, visitors are not required to sign up for an account. Instead, they can use their existing accounts for the supported messaging platforms.
2. phpFreeChat
This free chat site app app supports multiple chat rooms and private messages. It is a free PHP-based chat system that is packed with lots of features that are more common in desktop clients. The best thing about it is that you can customize the themes t ensure outstanding user experience.
3. CBox
CBox makes a move to combine the features of traditional IM clients with social media platform benefits. You will find it very convenient because the user app is straightforward and direct. It is effortless to install and understand because it only relies on client-side JavaScript and HTML. It is an absolutely free chat site. However, there’s also a premium version that is available for $2.00 per month. The premium version has added features and is completely ad-free.
4. Chatango
If you want a customizable chat room plug-in on your website, you can install Chatango. The main advantage of using this chatbox is that users can have their avatar. Also, it offers different user roles that give every participant the ability to become an admin or moderator.
5. Ajax IM
Ajax IM is a light-weight free chat site app for your website. It only weighs 78KB. The app default can be compared to Facebook’s web-based chat client where it is pinned at the footer of the website pages. It is a slick and open IM client for your business website.
6. AJAX Chat
As the name suggests, you will have the idea that AJAX Chat uses client-side JavaScript to run the chat box on your website. Aside from its primary purpose, it can also be used as a shoutbox where users can quickly leave a message and shout it out to other website visitors and administrators.
7. JWChat
This chat app is an Ajax-powered chat. If you want to get your chat widget running instantly, JWChat is for you. Since it only uses JavaScript and HTML, it is one of the fastest ways to set up chat boxes. You can picture it as the traditional IM client with lots of features, such as emoticon support and much more.
8. AjaxChat for WordPress
This is a free site chat widget that supports live chat functionality. It allows WordPress users to chat with other visitors without needing to refresh the browser.
9. iJab
iJab is a web-based IM client that is developed by Google Web Toolkit. It is free, and it uses Ajax for client simulation. It is a good solution to achieve the same features like Facebook chat that people can use in their browser.
10. Mibew Web Messenger
Also called as Open Web Messenger, Mibew Web Messenger is a free and open-source chat application. It was generated with PHP and MySQL. It was developed with live customer support. However, it still works in other contexts.
If you want to make your business known globally, you need the perfect partner: the chatbot. With its abilities to deliver top of the line customer service, you can be sure to attain increased sales and extensive connections.
At HeroBot, you can get proper guidance in bringing your own bot to life. So, if you want to achieve business success, you should start by choosing the best customer service representatives. Learn more about chatbots by getting in touch with HeroBot today!
