This Chatbot AI Will Surely Save You from the Holiday Shopping Spree

The holiday season is fast approaching, and with this, the tightly-packed malls and stores will inevitably make shopping troublesome. The long line on the cash register is an eye-sore for every shopper. Needless to say, searching for your preferred item on each shopping isle can be nerve-wracking. The endless T.V. commercials and repetitive jingles on the radio can make you indecisive to whether or not spend on the upcoming holidays. However, the best chatbot AI is here to save you from the hassle.

What’s more, the internet is riddled with different Holiday promotions. Social media is the leading advertising tool being utilized today by various companies. The best chatbot AI on Facebook can provide you with the latest trends or even offer you the best deals in the market. 

Holiday Shopping can become Stressful

Christmas shopping is truly an event that happens all year round. The preparation can take weeks or even months before the season begins. With this, being knowledgeable about what and why you should purchase items on the store becomes relevant. With that being said, most companies comply with having an assistive software wherein they can notify their customers. Take, for example, chatbot AI on Facebook supply different information for businesses to attract viewers to become potential customers.

best chatbot AI

Although shopping takes a considerable toll on your body, as well as your wallet, most people spend a lot on the holidays. Also, the process of knowing when the stocks in the market are relatively cheap or expensive can make shopping stressful. Most holiday seasons offer deals or even discounts due to the high demand in the market. Keeping this in mind, planning your next purchase for the holidays can save you a lot. You may check out the business or stores’ Facebook page for the deals that can earn you potential savings. Moreover, once you have subscribed to high profile Facebook pages with the best chatbot AI, you may get the chance to be informed of discount codes or promos. 

Chatbot AI can also aid you with your holiday shopping spree. These intelligent platforms can provide you suggestions that you may need in the upcoming season. Taking Holidays as the main plot, most chatbots will eventually suggest different items or products within the Christmas range. Online stores or businesses with an online presence can technically integrate chatbots to their shops. 

Chatbot AI never Stops

Whether you only have a day or two before the holidays start off, the essence of getting the items you need happens months before. As early as October, most households purchase Christmas and holiday goods in the market and even online. Leaning on the definite fact that, when peak season comes in, most products have a higher price tag or have eventually sold out. For this reason, several companies and store owners use the chatbot AI on Facebook or on any social media platform. Informing the customers what is in store and what deals does the store offer much entice the buyers to check out the goods.

The Magic of Chatbot AI

Chatbot AI is an automated platform powered by Artificial Intelligence that can be programmed in different ways. One of which is to aid in customer shopping. Shopping can be gruesome, especially when you decide on doing it in the middle of the peak holiday season. However, one best way of getting your needed items is through online shopping. Online shopping does not only provide you with ease by ordering in the comforts of your home, but the wide selection of items in online stores also saves you the hassle. 

Store companies and even businesses always take customer service as an essential tool to retain and gain customers. One of the methods they use is integrating chatbots to their online stores through social media sites, like Facebook. The best chatbots on Facebook uses four critical points in shopping aid. 

Engagement and Rapport

Every customer service starts in the get-go. The process of engaging the customers and getting their attention is essential. For this reason, most chatbots on Facebook or any social media site deliver an upfront conversation. Asking the customer what they need or looking for is one of the most common lines given by chatbots. Christmas season turns chatbot AI into dependable ways to search for materials online. Building different suggestions and lines of item listings will be provided to you by a single chatbot, especially if the database that it has is vast. Also, upon checking out, chatbots can bring up time-limited deals or offers on an online store.

Providing Choices for the Customers

best chatbot AI

When you search for items online, you may come across hundreds of brands. With that extensive array of choices, you may be reluctant to explore, let alone, buy the item you want. Needless to say, chatbot AI can help you with the decision that you make while shopping online. The best chatbots on Facebook or online shops can provide you with an extensive suggestive list for you to choose from. What’s more, AI can search the web to offer you suggestions for your search. Whether if you are searching for a specific brand, type, or model, chatbots can supply you with choices this holiday season.

Supplying Additional yet Relevant Information

Chatbots integrated into a big industry or company is not limited to just being a shopping aide but also as a dedicated support representative. One function of a chatbot being a support team is to provide sustainable information for the product. The other purpose is for the company itself. Once you have purchased a product for the holidays, shipping information or policies come into play. You may simply enter some keywords that point toward the matter, and the chatbot AI will inform you. Whether you are asking for refund and exchange policies, product reviews, or even updated shipping information, bot chat app will give you relevant information every single time. 

Delivering Sustainable Order Status

Late orders can become frustrating. The resolve such problems, chatbots can check or even provide you updated status for your order. Also, following up with the order, information can be done by a chatbot AI. Christmas season can delay orders in delivery due to the heightened traffic and an immense load of orders in shipping facilities. However, you can ensure that your order is tracked simply by sending a message to a chatbot.

The Face of Chatbot AI soon as a Shopping Service

Chatbots are regarded as full-time support channels that boast accessibility in every way. Although most people may perceive chatbots as automated bots. However, this is not true. The chatbot AI highly intelligent platforms that make up the backbone of any business. 

Potential or even existing customers can use this chatbot as an online shopping service, whether if it’s searching for a specific item or material. Also, a chatbot AI can retrieve different yet necessary information in the customer data that it has slowly collected over time. Chatbots have become an indispensable solution for marketers to provide a solution in constant marketing. Supplying the needed information that the customer asks for is the chatbots’ main objective. 

Whether you are a buyer or an entrepreneur, the best chatbot AI is a must-have when dealing with shopping. Not only during the holidays but all the time. Here are some advantages of why chatbots are now slowly making their way to customer service.

Less Mistake & More Profit

Any business-minded person would want their company to have that definite edge over their business rivals. This is where the chatbot AI reigns supreme. Not only do these AI-driven platforms supply information at a fast pace, but they also give competitive analysis for the business owners themselves. With this in mind, you can have both the data of every market condition, trends and even the methods other companies may have.

Faster Collaboration of Data

Collection and analysis of data can be challenging to handle, especially if you have a tight schedule. Chatbots make it easier for you to check the scores of your company. Collecting them in a database and supplying you with different reports are relevant for the growth of the company. Also, the chatbot AI can analyze the data collected from previous customers, which can then be later used to predict the market outcomes in the near future.

best chatbot AI

Better End Results and Outcomes

When you decide to purchase items online, the quality and brand must always be assured. Nobody wants a defective or even a faulty item bought online. One way to reassure that you have got what you have searched for is through asking. Online businesses will always supply you with the information that you need when looking for specific products. With this, it can be a hassle, not just for you but for the retailer itself. With chatbots, you get the needed information in one swoop. The specifications, prices, deals, and even potential incomes are just some things thatchatbots are able to display and offer.

Shopping this holiday is now easier with the introduction of chatbots in online stores. So whether you’re searching for a decoration or a present for this upcoming season, check out online stores with integrated chatbots. Also, you can create your own chatbot AI by visiting the Herobot app. It can truly make your shopping spree a better experience.

Automated Chatbots for Recruitment Process

Recruitment and selection process are vital tasks that every company must take into consideration. This is the part of finding the right candidates who are going to take the job posts that the brand needs. It is also essential that the recruited person fits the requirements of the work and the organization he or she is going to fill in. Moreover, employees are the reflection and representation of the company so they must pass the standard of the industry you are in. With these reasons, the birth of automated chatbots happens.

Furthermore, there are many reasons as to how automated chatbots can help the recruitment process in the marketing world. The human resource department need to do a lot of tasks, and selection is only one of them. About 56% of recruiters are spending their workdays just for scheduling interviews. Meanwhile, 60% of their work year is being dedicated to the screening of possible candidates. However, automated chatbots can decrease their workloads in a lot of ways.

Why companies need competitive recruiters?

As the saying goes, companies are as good as the people they hire, and this puts a lot of responsibility in the HR department. Depending on the skills and decision making of recruiters, it can make or break the performance of the business. This is also why marketing colleges and universities are offering separate courses for human resource. Moreover, finding the right applicants for job postings are quite costly because of the processes of recruitment.

These processes of recruitment include finding employees, screening them, hiring and keeping them on the payroll. Besides, just the selection process is tricky enough. Most hiring managers are giving in to the temptation of selecting the first person to qualify the requirements of a job. What they fail to consider is that there could be a more qualified person out there. In conclusion, it is not just about finding a person that passes the requirements, but it is about hiring the one who best fits the position.

Automated chatbots are here to help

However, these complicated tasks are tough to accomplish just by a mere person. It is time-consuming and very exhausting. Making job descriptions and finding possible candidates are already hard enough. Also, just looking through hundreds of pages of resumes submitted is draining. Meanwhile, you need to analyze these papers because one mistake on recruitment could affect the company negatively.

Now, there are some other options that you can take. Some companies are hiring headhunters who can do the job of finding applicants for you. However, because they are only human, it is still tough to trust them fully. There are some cases where non-qualified applicants may pay them just to be referred for the job. This could cause a big problem for the HR department and the company itself. Then, what can you possibly do to make things easier? You need to have automated bots that will do the job for you.

Functions of automated chatbots

Automated chatbots are the lifesaver of numerous companies. As for the recruitment and selection process, they are genuinely the Messiahs HR department needs. With bots, automating the complicated process is possible and faster. They can handle the tasks of sending job posts to potential applicants and collecting their resumes. Because they are only artificial intelligence, they can do all of these 24/7.

Here are some of the ways bots are helping the HR department:

Sourcing

This is a very tough job as it is one of the first steps in the recruitment processes. Sourcing includes finding possible candidates who may fill in the job posting. In other words, this is shortlisting right applicants. Sourcers need to collect data and sort the resumes submitted to be able to make the next steps of recruitment possible. With automated chatbots, this part is now more accessible.

Automated chatbots can communicate with your prospect employees and see if they fit in the requirements. This is by asking relevant questions and collecting data that it will analyze later. The entire conversation will be personalized, which makes possible applicants feel more comfortable. The chances of choosing your company will increase with this. Because bots are available 24/7, you do not need to worry about heavy workloads and overtime works. It will surely improve the quality of hiring while saving your time to complete other jobs.

Sorting job positions

There are times when companies need to hire a large number of the applicants for different job descriptions. This causes confusion within the HR department and can even lead to choosing the wrong applicants for the position. Also, some applicants are applying despite not knowing the details of job openings available in the company. They are going to inquire about the possible positions they can apply for and this is an additional task for recruiters.

However, automated chatbots can do just everything on sorting out job positions. As they converse with the applicants, they can answer some inquiries while analyzing the areas they are perfect for. Candidates will share necessary information, skills, and experiences, and the AI will find relevant openings for them. It will help not only the company but also the applicants who are interested in the job.

Screening

Scanning through the job applications and setting up an initial interview before the final interview is exhausting both for the company and applicants. Reviewing the candidate’s cover letter and resume is one of the most time-consuming parts of this. You need to compare all of them to each other in order to choose the best one. Also, the HR staff need to note the qualifications of the positions and see if the applicants qualify.

Moreover, in the screening part, the HR department needs to explain the company’s history and job description to give more information to the applicant. Right after this, you can conduct a simple interview asking the candidate about the necessary information needed. Moreover, you need to decide if the applicant passed the initial screening and can go through the next interview. However, with the help of automated bots, the company can proceed to the following process faster and better.

Scheduling

After the initial screening, HR department staff need to schedule the next interview of the applicants. They need to take into consideration the number of persons who passed the initial screening while making the schedule. Moreover, they need to find the right time where everyone is available. This is a difficult job, especially if the interview needs to be done for different managers handling different departments.

However, this is just easy if you have automated chatbots by your side. They can easily analyze the work schedule and look for an opening that can work. The candidates who passed the initial screening will then be informed about the time, date, place, and the requirements of the next interview. The applicants can also send their queries to the bot and can expect an immediate answer. Automated bots make everything easier.

Answering FAQs

If there are a lot of applicants, answering messages and calls to give out answers about their questions is tiring. This is an additional work for the HR department which stresses them out. There are also some times that they even receive spams and prank calls. Answering repetitive questions is too time-consuming and can affect work schedules.

But now, there are already automated chatbots that can do all of this tasks for the HR staff. Applicants will only need to connect with the bot and proceed on asking questions. The questions will be analyzed and sorted out immediately before giving out the corresponding answer. Moreover, bots are available 24/7, and you can contact them wherever you are, which is very convenient for both parties.

Make your automated chatbots

As mentioned above, there are a lot of benefits automated chatbots can give both for employers and applicants. It can save the time of both parties and lessen the need of the company to hire more employees. Overtime is also not a problem because bots can take care of the things needed to be done after the working hours. Rather than spending time on the things above, HR can proceed on their other jobs that need attention.

Moreover, using automated bots improves the communication and interaction between the company and the applicant. It can easily connect with the applicants without losing its composure. Because it is artificial intelligence, it will not feel fatigue and stress and can always communicate with the candidates well. If you want to improve the recruitment and selection of your company, it is best to make your automated chatbots rather than hiring more HR department employees.

With Herobot, you can make all of this possible. Creating your automated chatbot for recruitment is easy with this chatbot platform. You just need the right idea and this app will to create the best bot for you. Moreover, making bots will only require you to drag and drop features that you want. Herobot also offers numerous templates that you can choose. Visit our website to know more.

Artificial Intelligence Chat vs. Human Operated Live Chat: The Battle for the Future of Business Communication

artificial intelligence chat

It is still an unceasing question who shall reign in the future of online business communication. With the advances in Artificial Intelligence chat (AI) capabilities, marketers and customers are now in doubt whether they would still rely on traditional human customer support or embrace the new technology offered by AI chats.

Just imagine how powerful are these chatbots to be deemed resolving more customer requests than human live chat agents. Well, it is pretty understandable that they are becoming effective since businesses continuously adopt them as part of their customer service. How human-to-human live chat works can easily be comprehended, but it’s still important to get hold of its opponent – the AI chatbots.

artificial intelligence chat

Apparently, chatbots powered by artificial intelligence are described as the technology that uses natural language processing or NLP to connect and trigger meaningful conversations whether with other machines or to humans. According to a report by Gartner, AI software in the line of business is predicted to help 85 percent of all customer engagements by the year 2020.

The abilities of artificial intelligence chat

Artificial Intelligence (or AI) grows rapidly. The most recent innovation in the field of “Internet of Things” (IoT) and “Machine Learning” is driving the demand of AI for today and in the future. Also, as for as we know, AI is about Artificial Intelligence (AI) is growing rapidly in the world. Moreover, latest innovation in the field of ‘Machine Learning‘ and ‘Internet of Things‘ (IoT) is leading the demand for AI for today and tomorrow.

As we know, Artificial Intelligence is about intelligence in machines, and it gives the machines the ability to think and understand. Companies and researchers are now aiming to put emotions in machines. But, is it really beneficial for humans to increase the use of AI? If so, what are the advantages of Artificial Intelligence for long periods of time? Are there any disadvantages of Artificial Intelligence? Read this article to understand the advantages and disadvantages of Artificial Intelligence.

Let’s get ready to rumble!

In the red corner: Artificial Intelligence Chat’s Abilities

1. Faster response time

Who would love waiting for sluggish responses? Since people are already immersed with a fast-paced environment, they will certainly choose to talk to an AI chatbot than to a live chat agent placing them on hold whenever they call. Moreover, survey shows how people love getting immediate responses from a chatbot, which guarantees them more rapid support and solutions to most of their simple requests.

2. Less error rate

With AI’s computerized sequences, one can assure a lesser possibility of work error weighed against a human’s work. Users can easily make with the help of algorithms as well as information already stored in AI. Moreover, these chatbots provide accurate, precise, and speedy assistance to customers when carrying out a given task.

3. Detailed answers

These “digital helpers” while handling requests also has the ability to present thorough responses. This can be seen in an instance when a customer looks up for flight status information. An AI chatbot can also be programmed to aid and give tips regarding check-ins, baggage drop off and seat upgrades besides answering the customer’s question.

4. 24/7 customer service

Humans need rest after long hours of works. The great thing is that chatbots are perfect associates that help clients in need of support outside the working hours. When human agents are not available, the business owner can easily delegate simple tasks to bots so they can still help out their customers 24/7, 365. Also, chatbots do not go home at the end of the day, do not require overtime pays and will not need any leaves (sick, maternal, etc.).

5. Reaching beyond humans

Due to some unexpected circumstances, humans who are susceptible to work risks cannot simply attend to a customers’ demand. Thus, artificial intelligence chatbots have the edge of fulfilling a work where there is a limit for a mere human to accomplish. Examples of these situations are fires, space projects or military works that are critical for human agents but “easy as a pie” for AI chats.

In the blue corner: Human Operated Live Chat’s Abilities

Live chat software allow visitors and prospect customers to connect and talk with a human agent on the business’ website. It was traditionally used as an excellent tool with the capacity of improving customer service while lowering support costs.

A good live chat system comes with a range of features, such as proactive chat invitations, the ability to animate chat buttons, and so on. The following list below would then prove that chatbots have specific capabilities that can be used to aid human agents, but not replace them.

1. Empathy for  customers

It is true enough that confronting a bot or simply talking with them can be infuriating at times. Well, this goes with Artificial Intelligence’ inability to bear-off how the human touch or a heart that empathize is still important to attain a full customer’s satisfaction. Also, chatbots might just provide a cold and discouraging image to brands as they cannot completely address much-complicated issues and circumstances.

2. Ability to attend specific questions

Chatbots are programmed for repetitive actions and can ONLY answer a certain set of questions which are found in its database. Therefore, if a customer asked questions which are not pre-programmed, then the Bot sequence will immediately come to an end leaving the customers dissatisfied with the business and its service. This is certainly an advantage for a human live chat agent who can right away provide rational answers and solutions to customers.

artificial intelligence chat
3. Credibility

It can be simply explained how people can easily trust a business who can provide real-time interaction with its clients. Chatbots can still be considered far from human beings who are more relatable and reliable as far as customer service is concerned.

4. Spelling genius compared to chatbots

Chatbots tend to be very sensitive to spelling. In other words, AI-powered bots might become confused once a user keyed in a wrong-spelled word. For that reason, human agents are still an advantage as they can comprehend and adapt to a spelling mistake with no trouble or difficulty.

5. Self-Innovation

Humans are creative in nature. This creativity helps human agents to adapt to the changes without being “programmed” like machines anymore. Meaning, chatbots cannot simply do something new and interesting unless they are told or instructed so.

And the winner is . . .

Considering the respective strengths of AI chatbots and human live chat agents, it is really a split decision.

Obviously, a business or a company will benefit the most from using chatbots and live chat together to address customer needs effectively.   If you are wondering what to choose from the two, then why not make these both available for your customers? 

A live chat operated by real humans is priceless and machines can never replace them. However, one has to look at the potentials of chatbots powered by Artificial Intelligence in maximizing work capabilities. Nonetheless, both want to help people or customers save time, money, and energy.  

artificial intelligence chat

Both of them can work together to meet their ultimate goal of bringing the best service to their customers. It is only a matter of assistance to each other. Of course, Artificial Intelligence chats contain no human touch. There are always some times when you would need help from a real human customer service agent to settle some issues. The abilities of Artificial Intelligence chats would always meet limitation when it comes to comprehension.

In other ways, live chats run by humans would also need assistance from AI machines. When you are going to think about Artificial Intelligence chats, the first thing that comes out of your mind is convenience. Do you know why? Because convenience is something that real-life humans can’t easily offer. Artificial Intelligence chat which can perform multiple tasks at a time and with uncompromised availability, is there to rescue.

Visit us to get your own artificial intelligence chat!

We can’t deny that Artificial Intelligence chat functions way more efficient and effective than humans do. However, it doesn’t mean that they must dominate and dethrone human from operating the business. All we need to figure out is how to bring them together to work as one. It is very beautiful scenery to watch these two working along with their own strengths and weaknesses and coming to a wonderful outcome.

From the things discussed above, it is safe to say that you don’t need to choose between artificial intelligence chat and Human-operated live chat for the future of business communication. You all have the freedom to incorporate them both in the daily operation of your business. However, keep everything in control. Though chatbots are one of the best things ever in this modern time, they still need human assistance. Do you want to widen your knowledge about chatbots? Reach your business goals with Herobot. Our experts can help you understand deeper the power of chatbots. You can visit us at https://powerpres.com/