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Top Reasons Why You Need to Build a Bot for SMM Today

Two decades ago, marketing was all about search engine optimization (SEO) and search engine marketing (SEM). But in the last ten years, social media marketing was born. Right then, it quickly took over other known strategies in various industries. Today, every marketing campaign is not complete without social media integration. However, the competition in this landscape also tightened through time. It ultimately paves the way for the introduction of new trends and tools. In this article, we’ll talk about the era of chatbots, particularly for the SMM. Let us see if this can convince you to build a bot after this.

According to most technology predictions, chatbots would soon become one of the most vital tools in terms of engaging with brands. Even the veteran marketers agree that it has the power to bring a paradigm shift in the landscape of digital marketing. With this, many decide to build a bot to help them in advertising.

Today, we are closer to the time when all people would treat chatbots as a vital marketing tool. Ultimately, people would depend on these innovative technologies to purchase what they need. May it be a product or a service, bots will be their number one assistant. Many developments are happening right now. When you build a bot in the future, they would soon become human-like.

Once it happens, the landscape of digital marketing would be revolutionized. Also, people would become more dependent on chatbots. They would rather use bots instead of spending time on research brought by search engines. During this time, many branded applications would become obsolete. Moreover, users would opt to engage via messaging apps that are already helping them in unimaginable ways.

It’s not a secret that consumers are dramatically migrating from traditional social media platforms to fast-rising messaging applications. The list includes Apple, Slack, WeChat, iMessage, and perhaps one of the most popular, Facebook Messenger. The mind-boggling growth of these innovative messaging channels, when combined, actually beats that of the largest social media networks today. Well, these messaging apps offer to navigate their ways through intense competition. They exert less effort compared to conventional methods, but they get an increase in monetization. Who wouldn’t love these emerging technologies that save people from fatigue while improving ROI?

Moreover, industry analysts and data sources revealed that these messaging apps have taken over social media platforms in terms of signing up new users. This report is not surprising, as chatbots have made it possible. These social media monitoring bots have allowed people to search for valuable information using their preferred messaging applications.

Build a Bot to Revolutionize Your ROI

Aside from making routines more convenient for people when it comes to searching content, social media monitoring bot also augment the efficiency of the once laborious process. Well, developers today are making them customized. As a result, users no longer need to rely on Google search to find out information about specific products or services. They can simply build a bot and rely on them to do that and get their needs addressed quickly.

Social media monitoring bot and other kinds of chatbots are one of the vital tools that can empower the core of digital marketing. Its concept opposes the traditional system of digital advertising wherein there is an engagement when clicking on an ad or playing videos. Today, engaging with chatbots is described as having a conversation with a human-like assistant.

Why? It is because most people would agree that having personalized and fun conversation is more valuable than simply viewing a video or an ad. This new kind of engagement leaves people refreshed, educated, informed, and most of the time, entertained. With the help of chatbots, they also acquire a deeper understanding of the product or the business. So, why not build a bot for your business now?

Are you currently engaged with a brand or product over social media channels like Facebook, Twitter, and Instagram? Then there’s a high chance that your engagement and activities are being tracked by a social media monitoring tool.

Often, users think that social media monitoring is the same as social listening. However, these two shouldn’t be interchanged as they have different purposes.

Social media monitoring is the act of engaging with users using a reactive manner. Brands monitor streams of topics, comments, mentions, and messages and rely on that information before interacting with users. Meanwhile, social listening can be described as proactive. Brands deal with larger pools of data and use them for sentiment analysis. The goal is to find out how brands operating in the same niche are performing. The findings can then be checked by social media analytics expert to find out any trend or pattern.

Notably, many of the known social media monitoring tools today also serve the function of social listening. However, people should still be aware of the significant differences between the two.

Social media monitoring is a straightforward strategy. A businessman must first identify the tool that would fit his brand’s needs. Then, they need to sync their social profiles and work on monitoring and data collection. Thanks to the introduction of social media monitoring bot, a businessman can put everything up and running without exerting much time and effort.

Collect Mentions

Collecting mentions and comments that pertain to your brand is one of the primary purposes of a social media monitoring bot. This tool would track all of your brand’s social activities automatically. Some bots even organize and filter data based on different metrics, such as likes, followers, and retweets. When this information had been collected, social media marketers can begin doing their jobs.

Build brand advocacy.

Every brand’s goal is to acquire loyal advocates and customers. When you have a social media monitoring bot in place, you would be able to interact with these users in real time. Ultimately, you can show them that you are keen to build and cultivate a relationship with them. Remember, even a simple message that acknowledges your customers’ support has the power to make all the difference in your brand’s performance.

Resolve customer complaints.

As a businessman, there’s nothing wrong in hoping that all people visiting your channel would be your brand’s advocates. However, we can’t deny that it’s almost impossible. Dissatisfied customers would show up in one way or another. During this instance, you can take advantage of your social media monitoring bot to settle the issue immediately. Once you can address their complaints in real-time, there’s a likelihood that you would convince them from preaching negative sentiment about your brand.

Increase brand transparency.

One surefire way of enhancing user engagement on social media is to send and receive customer feedback. Let your social media monitoring both update your users whenever you’re rolling out new products or services. Then, ask them some questions that can help you enhance your latest offering. This method can not only strengthen your engagement with users, but it can also increase your brand’s transparency.

Track topics.

A social media monitoring bot can also help you monitor and track hashtags and topics that are trending. When you are up to date with the latest happenings, you can easily spread awareness about your brand. Being armed with fresh information allows you to be a step ahead of your competitors.

Showcase your brand’s story.

Social media monitoring bot, just like other known chatbots, has a personality of its own. With the advent of technology, brands have the power to customize their bots, or we can describe it as adding a unique flavor, bringing a brand’s personality to life.

The idea is to showcase the story of your brand in the most compelling way via a social media monitoring bot embedded in your digital marketing channels and networks. Once implemented, these innovative chatbots can attract reluctant users, engage them in fun and exciting ways, and ultimately captivate them with your story. Once you have successfully established an emotional connection with them, you have higher chances of translating those relationships into substantial growth. Check out this article on link building which is another good way to substantially grow your business.

Build a bot with the help of HeroBot!

Whether you like to make the switch or not, chatbots are definitely here to stay. They are designed to change the essence of digital marketing. If you want to stay ahead in business, then you must consider these tools as an integral part of your marketing mix. However, keep in mind that just like the others, chatbots are not perfect. They also come with a set of challenges that can either make or break your business.

To reap the benefits, you must ensure to get your social media monitoring bot from a reliable source. If you’re a newbie, perhaps you would want to visit Herobot. This chatbot platform can help you attract qualified leads and increase sales using their social media marketing bot and other automation marketing tools. Let the experts help you conquer the challenges that are usually associated with this modern technology, and you’ll be able to emerge victorious in the end.

How to use effective bot site for your business marketing

If you are thinking of ways to earn money while you are in your respective houses, then the best option is to start your business online. In this age where everyone seems to live in the online world, e-commerce is a good idea for marketers. However, this is not as easy as you think. To match the expectations of your customers, it is best to use a bot site for our business. As it stays up online 24/7 and can accommodate numerous people at a time, you should consider using chatbots for your brand.

However, there are steps that you should take in order to create a chatbot that will best suit your business. Almost every one of us had a bad experience with using automated services. Despite its similarities to how some humans respond, bots cannot completely think and feel like them. With a reckless move of bot site, everything can go downhill. These are the things that you should consider avoiding to create more traffic and bring in more sales.

Tips on creating your chatbot

There are many issues regarding the chatbot industry today. Most people do not prefer the robotic and unempathetic way bots are handling their issues. Moreover, unhelpful and repetitive responses of chatbots are annoying customers more than anything. Some people feel that it indicates the lack of care of the company for its customers. However, you can avoid these issues by doing some effective bot site tricks.

Know your line of business

If you want to succeed in the world of marketing, it is important that you know what you are entering. Learn about every nicks and corner of the type of business you have. Read reports and published materials about other successful marketers in this field and learn from them. Know the latest trends and participate in the online forums of people talking about what they like and hate about certain companies. Take note of all this because it will really be useful for your own business. Additionally here is the list of best digital marketing strategies you can use for your business in 2021.

When you already know about these things, creating your own bot for marketing will be much easier. Moreover, you will know the basic problem areas in your business that you can now avoid. Also, you will have a deeper understanding of your customers chose the leading brands rather than other companies. Other than this, you can also distinguish the areas you can improve with the changing trends in the market.

Outline your goals

With the researches that you did previously, you can now outline your goals. This is very important in establishing an effective bot site. Moreover, it will help you define the parts your chatbot should take part in order to make your business successful. This will help you realize the missions of your business as well as in the profit area. As it defines where you should go, planning will be a lot easier along the way and can increase its effectiveness.

To have an effective goal, you should consider making it clear and simple first. Don’t stress out on making it picture-perfect which can lead to further complications. Rather, be specific about your goals and make it realistic as you can. Remember that creating a bot for marketing is hard enough. Thus, your goals on creating one should be as simple as you can. However, this does not mean that you can’t innovate and use your creative juices.

Understand your users

Your consumers are a vital part of the success of every business. Thus, it is only natural to try to understand your customers for an effective bot site. Know the basic profiles of those who mostly and will probably visit your website. As you identify your target market by their gender, age, and economic standing, you can create a good bot marketing plan that will satisfy them.

Moreover, you should consider the type of business you have to know the personalities of the customers who might be interested in your products or services. Learn about the tone that might make them stay and continue talking to your chatbot. If you are in the entertainment or gaming business, then you should consider creating an entertaining bot. Make it witty and you can use memes and gifs as it holds a conversation. Meanwhile, use formal tones in businesses where users need straightforward and professional answers.

Brainstorm with experiences employees

You should not be afraid of creating a bot because you do not know how it should properly hold a conversation. Instead, call out your employees or friends who are experienced in this area and brainstorm with them. With their help, you will be able to know the things customers frequently ask. Also, you will be able to know the most effective tones and responses that you can use to deal with problematic consumers.

This way, your bot will be able to filter the queries and concerns that they can handle and send a human server those that require more complicated answers. Also, you can now create a conversation flow that will be both simple and useful for your users. However, you should always remind yourself that creating a perfect artificial intelligence is impossible and is bound to fail. Cover every possible subject your customer might bring up and prepare a simple response for them.

Types of bot site

There are a lot of steps and considerations that you should take first before you can devise the best bot site. However, as you plan on creating one, you should know first the type of chatbot that you should create. Also, consider the roles it would take into your company for a clearer agenda and personality of your artificial intelligence. Here is a list of the basic types of bots that you can use for your business:

Sales bot

This type of bot is very important if you want to succeed in the bot site. Obviously, sales bot can help you increase your sales. Moreover, it can make the buying process easier as it converses with the customer about the products or services he/she needs. Also, it has personalized product recommendations. You can also include images, videos, links, and gifs in the usual conversation between a bot and its user.

FAQ bot

If you are going to engage with your customers for a long time, you will notice a series of repetitive questions that they may ask you. Now, it can be annoying and exhausting for your human employees. However, you can design a FAQ bot that is in charge of answering repetitive and frequently asked questions. You can also, include buttons that your customers can choose just in case they are having trouble conversing with your bot. It can also respond to your customers while you are out or your business is closed. This can add to the productivity of your business and increase your sales and connection with your consumers.

Lead Generation bot

A lead generation is important to your business especially in this modern era where you have millions of competitors around the world. It helps you in going all out on the internet and create more traffics than can lead to more sales for your company. As you use lead generation bot, you can automatically create a target group that you can associate with. Rather than wasting your time on people who do not have an inch of interest to your brand, why not focus on those who are actually interested?

Appointment bot

There are different types of businesses and each one of them has different problems that they may face. Now, a company offering intangible goods such as services might differ from those who are offering products. One of these is how it has problems managing appointments. However, with appointment bot, you can now easily set appointments with your clients. This is without worrying about overlapping schedules as bots are intelligent enough to record and manage your schedule.

Survey bot

If you don’t know, surveys are actually really helpful to businesses. This helps in the progress and planning changes and improvements for a brand. However, a modern era means that giving out printed questionnaires will only make you lose money and time. Instead, opt to survey bots that can help you collect answers from your customers with less hassle and more fun.

Enjoy the best bot site with Herobot!

Even if you have the best plans to create an effective bot site, this will all mean nothing if you do not have a good website where you can create freely. Meanwhile, hiring professionals will really be costly and learning programming yourself will be really difficult. This is one of the reasons why Herobot is aiming to be the best Chabot platform for marketers.

It longs to provide the best services that can make bot creation a lot easier. Also, it offers a wide variety of widgets that you can use to make your bot more personal. If you are still clueless about where to start, Herobot has different templates that you can choose from to set as a help for you. Learn more about chatbot creation on our website now.

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Why You Should Try Chatbot Companies while on Quarantine at Home

As COVID-19 or Coronavirus affects millions of lives all around the world, governments are becoming wary about it and started declaring community quarantine one by one. People can transmit and receive the virus by merely talking or getting in close contact with one another. Moreover, the virus can stay active on a surface even when you leave it there for three days. Considering all this, you basically have no choice but to do a self-quarantine for everyone’s safety. Now, it may be boring to just stay at home for weeks. However, why not consider trying chatbot companies for fun?

As already told by the experts, social distancing is very important to do at this time. This is why even businesses and educational institutions are considering all these. Companies are reprimanding their employees to just work at home or to not work at all. Meanwhile, students are prohibited from going to school facilities and are advised to just take online classes. However, even if you are given something to do on your own houses, staying inside for too long may affect your mental health negatively. Also, there are some necessities that you will need to acquire outside. Thus, chatbot companies are ideal for these things.

Why you need a self-quarantine

With all the issues regarding the coronavirus around the world, there are still some questioning the importance of self-quarantine or self-isolation. However, we cannot deny that this is really important to prevent the virus from spreading like what happened in some countries. In Italy, there are reports of more than 27,000 cases with over 2,100 deaths in just a few weeks. Just to be safe, why not implement a self-quarantine and just rely on chatbot companies for your needs?

Here are more reasons to do it:

You need to be safe

You need to do a self-quarantine because first of all, you have to be safe. Walking around the city and socializing may seem harmless if this is just any other day. However, always remember that you can get the Coronavirus by interacting with other people. Also, getting in contact with things that have the virus on them can also give you the illness. Meanwhile, knowing if a place or a person is safe for you is nearly impossible now. There are also numerous bots that you can talk to if you are getting bored.

Your family should be your first priority

Even if you think you are safe because you have a strong immune system, think about your family. Not because you are not sick means that you cannot be a carrier. If your clothes or skin get in contact with the Coronavirus, you can give it to others without knowing it. Avoid going out and interacting with others so that you can also avoid transmitting it to your family when you get home. If you really need to go out, try distancing yourself with others upon coming home and just wash right away. Moreover, you can also try contacting chatbot companies who have services available for what you need.

Your company is fine without you there

If you are thinking about your job and your clients, stop it. Do not sacrifice your health for a commercial enterprise. Unlike you, your boss and your clients are well-off and have enough money to survive this disaster. Millions of people and even the government are alarmed by the virus already. Surely, your company will understand if you will choose to not attend your work. Instead, suggest a work-from-home arrangement or just take a leave. Remember that you are more important than your job.

Your school already have precautionary measures

Not all students are happy about the suspension of classes. It is because this means a lack of ways to learn and being forced to self-study for future exams when things are better. However, educational institutions already found a way to teach students while they are at home. Most shut down schools are offering online courses to make sure that their students are still learning and not wasting time. Moreover, some schools are getting in contact with chatbot companies to serve as online tutors of the students at home. Not because you are having trouble with your studies means your school is cruel enough to not consider the circumstances of their students.

It is hard to know if you are infected

You cannot easily assume that you are safe even if you are fine now. The symptoms of the COVID-19 virus do not appear right away and may take a few days before showing signs. Moreover, you never know if you get in contact with those who have the illness. For your and other people’s safety, do a self-quarantine and check if you are showing signs of Coronavirus. While doing so, you can contact chatbot companies and find one that can give you medical advice.

What you can do with chatbot companies while in self-quarantine

Have engaging talks

If you get bored without having anyone to talk to and your friends are not available to talk with you, try chatbots. They are fun to talk with and you can find thousands of bots online who have different personalities. There are even some who have knowledge of histories, constellations, medicine, and others. You can never get tired of talking with chatbots

Play games

Interacting with chatbots is not limited to just chatting. There are also some bots who you can play games with. Different gaming and chatbot companies are cooperating with each other in order to create intelligent games that will give its users a one-of-a-kind experience. By inputting artificial intelligence on game characters, it adds to the flavor and difficulties of the game. If you have nothing to do at home, why not try playing games with chatbot companies?

Watch this informative video about how Coronavirus could Impact Your Marketing :

Work out at home

This self-quarantine can mean self-care and self-improvement. While you are not busy, try getting in shape by conducting a regular exercise. However, you have to remember that it is best to just stay at home while doing so. With this, you can use workout chatbots that you can easily download on your phones. They can serve as your gym instructor and give you proper directions. Moreover, they can time you and count the steps that you are taking for the exercise. Also, there are some bots who can count your calories and plan your weekly meals to maintain being healthy and fit.

Find good books to read

If you do not know what you can do while you are in a self-quarantine mode, try finding new ones such as reading books. Even if you do not know where to start, you can ask chatbots for recommendations and it will surely list down books with top rates online. You can also ask for synopsis and books that are like those it recommends.

Find television shows that can entertain you

Looking for the next television show you should watch is not easy. A lot of sports and live programs are canceled on tv due to the Coronavirus outbreak. So, to break your boredom, try other shows that might interest you. As chatbots for recommendations based on genres and it will surely not disappoint you. It is also easier to do this than searching online. Not only is it convenient, but bots are also fun to talk with and can surely end your boredom.

Try new recipes to cook

Staying at home for a long time may pique your interest in cooking. So, to start doing your new hobby, why not download chatbot for cooking? You can talk to them about the recipes you want to try. In return, they can give you thorough directions and new recipes to try with. Moreover, it can provide you an organized shopping list for an easier experience. Also, chatbot companies can give you tips on cooking that can be handy. Download a cooking chat app now!

Create your own chatbot with us!

Whether you are a businessman or not, the recent outbreak of Coronavirus surely affects your daily schedule. However, there are some ways to ease your boredom and other problems. This is with the help of chatbot companies. Meanwhile, creating your own chatbot rather than relying on what others created is still better. If you want to try creating your own without facing problems with coding, subscribe to Herobot now!

Herobot is a chatbot platform that can help you build chatbots in an easier manner. It will not require you any coding or other IT skills. What you just need is a witty mind and a small amount of money to create the best chatbot that will entertain and help people at the recent COVID-19 incidents. We also offer pre-made templates for various uses. Moreover, Herobot offers cheaper deals without sacrificing the qualities of the chatbots they release. Check our website now and learn more about the world of chatbots.

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AI Bots: Is it better rather than asking a Human?

With each passing year, the technology keeps on advancing and new developments keep on emerging. Moreover, these new inventions and discoveries are helping people live a more comfortable life. With the help of technology, we were able to be more productive in our work and responsibilities. And with this, one of the trendiest techy stuff that you would meet on the internet would be the AI bots.

Furthermore, inventors are growing and developing more technologies that could help us in our daily tasks and it includes commercial ones. With AI bots, companies are able to expand their business engagements and connect with more people. Meanwhile, customers also find chatbots convenient as it helps them contact a certain company much faster and easier. This proves the mutual impact of AI on both consumers and brands.

What are AI bots?

If you still have questions regarding AI bots, let me discuss its meaning and uses briefly. To start, AI stands for “Artificial Intelligence” and it is a computer program that is able to do things that require human intelligence. Moreover, chatbots are seriously useful for various businesses and different careers. As customer support, they are effective due to their lack of personal emotions and issues.

May it is a small-scale or large business, every entrepreneur is all excited of getting their hands on it. This is because of all the good reviews that its users are giving. Not only is it efficient, but AI is also a good solution for cost-cutting in the company. A single AI system can finish a work of ten or more employees without a need for breaks and day off. Moreover, worrying about spending more on graveyard shifts and holiday pays is totally useless.

Advantages of Using Chatbots

Can work non-stop

Unlike humans, AI bots can work nonstop without getting paid for extra hours. Machines don’t need breaks, not like humans. Because it is only a computer system, what you need to worry is only the programming of a chatbot. If you are able to create one without any mistakes, then you will surely have the best experience with it.

Accurate decision making

The complete absence of emotions from a machine makes it more convenient as they can decide on a short time. You will never see an AI bot get easily swayed by abusive customers because it only acts as how it is programmed. Its answers will rely solely on the guidelines and dialogue that its programmer inputs.

Less error

AI bots reduce the chances of error on communication and information in every task. With its high artificial intelligence capacity, it can use all the encoded information on conversations. Moreover, its machine learning capabilities are able to help to adapt to new trends and pieces of information it can gather.

Trendy

Keeping up with the trend is very important when it comes to business. This is because you need to your target customers to strategize more efficiently. Now that messenger applications are widely known to all people, it is very important that you have AI bots for your business.

Connects with the global market

If you are planning on advancing your online business to the next level, you should start focusing on the global market. With AI bots, this will be possible. Unlike humans, you can generate your chatbot with different languages that help you be more accessible by foreign consumers.

Some of the disadvantages of AI bots

High-Cost Creation

Building a bot will cost you much if you are going to hire professional programmers. Moreover, it will take a long time before they finish a perfect bot which will waste most of your time. However, you can create bots fast and easy with the help of good AI bots platform such as Herobot.

Increase of Unemployment

Some businesses and companies are now relying on the services of AI bots which causes the unemployment of several employees. Technological innovations have a nickname “creative destruction” of the employment of some on other sectors. Meanwhile, it will open new opportunities for the employees on other careers.

Limited Thinking

AI bots can do what they only need to do, which makes them know nothing about other things. However, they can still adopt through time and experiences with their users. This is possible with chatbot’s machine learning.

Lacks on Creativity

AI is only basing on scripts. It does not really have any ability to generate its own answers unless it has pre-programs that enables it to do so. However, most chatbot platforms are offering widgets and special features which forces the creativity out of bots.

Weighing down

Now that you already know some of the pros and cons of the existence of AI bots, this is now the moment of truth. Is AI really beneficial for the people? Well, it depends on the situation. If we are going to talk about the efficiency of a business and its production rate, then we can say that it is really beneficial. It is due to the automation that chatbots offer.

Meanwhile, it will really be disadvantageous for some employees that are relying on jobs such as customer service and social media management. As AI bots are convenient, some companies tend to disregard the importance of the abilities and personalization of humans.

However, there are still some speculations of commerce specialists. Even if companies lessen their employees, they still need human support for the things that AI bots will not be able to handle. In conclusion, the existence of technological innovations for business is equally important as the service of human intelligence.

What you could get from a good chatbot platform

Easier to connect with. Using chatbot platforms is really easy and most have chatbot supports that you can easily connect with. You do not need to wait long if you have any questions or encounter any problems.
Chatbots are simple to operate. It could have an interaction with the customers as human assistance do. Also, chatbots have unlimited patience, so you could use your time thinking about what you need to ask.
Cost Efficient. Having an AI bots platform around will help you save a lot rather than contacting a professional programmer. Most of them have high rates because coding is not an easy task. However, chatbot creators, such as Herobot, are really easy to use and do not cost a lot.
Cater to User’s Need: Chatbots can quickly evaluate and identify what a customer wants and needs, which chatbots after identifying the problem, they’ll come up with a solution immediately. Moreover, it can answer questions simultaneously for accurate information.

Be with Herobot!

If you are having trouble connecting to more customers on the internet, Herobot is here for you! This AI bots platform is an application that will help ramp up your business in a short period, and it will boost your sales and quadruple qualified leads.

Moreover, Herobot is considered a complete messenger marketing platform that you could find. It will help you grow your business, and it is effortless to use to multiple your contacts and customer’s list by providing you with a complete set of tools which can make anyone into a subscriber.

Also, HeroBot will give you the power to create Facebook Messenger bots which can answer the customer’s question and inquiries very well, and it is super easy and free. Having HeroBot part of your business, you will have no regrets and will satisfy you and your customers. It will also provide your customers with an impressive and delightful experience once they use the HeroBot and your company will gain the customer’s attention and trust.

You’ll love using the chatbots because they will provide the answers that you wanted to ask about HeroBot! Look no more, since they are the best and a well-known app that you could undoubtedly make your business successful. They produce high quality and accurate chatbots. So hurry up now and sign up on HeroBot to build a successful business!

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AI Bot: The Uses and the Impacts It Brings

We are now in an era that everything is modern and automatic. People nowadays are so used to things that will help them finish their job efficiently. With the help of technology, all the tasks you need to do can be a lot easier compared to how the way things work before. There is massive progress in technology as significant innovations are beginning to emerge. Even the things that we thought are impossible in the past are now beginning to come true. Some of these discoveries are virtual assistants and AI bot.

Combining the services of Artificial Intelligence and Virtual Assistant made a significant impact on the business industry. One of the high factors that help the business industry is Artificial Intelligence (AI) bot. Moreover, the bot helps in improving the services that a particular company gives to its customers. A chatbot is a kind of software application that uses Artificial Intelligence to understand human needs and assist them in the type of service they want. It mimics written or spoken human speech so that it can have interaction and real conversation with a person.

How AI Bot enters the monopoly game

Joseph Weizenbaum is one of the experts in the field of Computer Science who is responsible for developing the first chatbot called “ELIZA.” After creating “ELIZA”, Richard Wallace developed “ALICE “in 1995. It has more advanced features than Eliza as it uses natural language, which initiates refined conversation. The next chatbot created was “JABBERWACKY”. It surpassed the functions of Alice. It generates natural language, to give interesting and entertaining conversation. Its primary purpose is for entertainment rather than assisting. From the Artificial Intelligence Markup Language (AIML) that used to develop Eliza, Steve Worsick created “Mitsuki”.

Companies are starting to engage in the use of AI bot for various reasons. They can somehow Market their brand, promote their services, and even sell products. AI Bots usually handle moderate conversations, like welcoming the customers or clients. Product discovery interaction is also possible with AI Chatbots.

With all the different functions of AI bot, it also has its limitations. When customers ask a different question, that the developer didn’t address when designing the chatbot’s logic, there is a big possibility that the AI will not answer the question. It will then lead to dissatisfaction from the customers because the bot leaves them hanging. AI chat generates the text given by the user; this process is called “parsing.” The functions mentioned earlier are only the usual and general functions of AI Bots. Other bots platforms have different features specially designed to cater to all the needs for their different target market.

Top 15 well-known companies that use chatbots for their business

Starbucks

Who would’ve thought that your favourite to-go-to coffee shop will be in the top list, but believe it or not, Starbucks started a partnership with Herobot in early 2017 to prevent the long waiting line for customers.

Lyft

This is a travel and transportation company, and it is known to be the best joyride app. This transportation provider uses AI bot for chatting and voice command. Moreover, with this, people can now get in touch with the company without any hassle.

Fandango

It is an official Facebook F8 launch partner that released in May 2016. With how easy it is to converse with, many people are considering Fandango as the best app for moviegoers.

Spotify

Everyone knows what Spotify is. With its great features, it is well-known as a music application where you can download songs without getting sued. However, if you don’t know, this music app uses AI bot for sharing music through chats.

Whole Foods

The chatbot of Whole Foods in Facebook supplies recipes along with nutritional values personalized for every user.

Sephora

It is one of the famous make-up lines which also recently engaged in digital marketing to provide their customer with different make-up tutorials and beauty tips.

Mastercard

It is a trusted banking app that has a partnership in Facebook Messenger bot to cater to Mastercard holders to handle different kinds of transactions.

Staples

Staples is a retail company that handles orders, provides a tracking system and return of requests from the users.

The Wall Street Journal

This is the first news delivering company that partnered with AI bot to give the latest and most trendy information to the users.

Pizza Hut

Your favourite Pizza house now has a chatbot app in Messenger to perform an excellent ordering system.

Hipmunk

It is a kind of travel agency that has AI-powered chatbot that enables the customer to find suitable travel deals.

Natgeo Genuis

Natgeo used the strategy of Digital Marketing through AI bot to promote the network’s TV Show titled “Genuis”. With this, they can advertise the show on time. Also, people are having fun conversing with the AI bot, which helps them consider watching the show.

Watson Assistant

IBM is part of developing Watson’s AI-Powered Chatbot to understand user’s call logs and historical chats. As we all know, Watson is a huge company with a high image in public. However, one of its problems is hiring more people to interact with customers. Thus, they thought of using artificial intelligence to resolve this.

TechCrunch

It is an online publishing company that engaged in using chatbots. To update content, the user can also set time when to receive the update.

Baby Center UK

It is one of the great childcare and pregnancy resource in the UK. Also, they are using chatbots to assist the user in terms of raising a kid, giving information, and helping the user with their struggle regarding childcare.

Different platforms that can help you and your business

Impersonate
- This AI Chatbot platform develops chatbots that support text, audio, video, Augmented Reality (AR) and Virtual Reality (VR).

Smart loop
- Its function is the same with its name “smart loop” as it identifies loopholes while interacting with the users.
Reply.ai
- This kind of AI Chatbot specialized in a chatbot software solution for e-commerce websites.
Aivo
- Aivo is a kind of AI Chatbot platform that gives its customers a real-time response, whether through text or voice message.
Pandorabots
- This platform helps you in developing interactive chatbots on websites, mobile apps, as well as popular messaging platforms such as Twitter, Telegram, Line, and Slack.

The best AI bot platform

Given all kinds of AI Chatbot platforms, one of the most functional is the Herobot. It has more comprehensive activities than other platforms. The functions of Herobot are likely the most complete among all the chatbots, and it is for marketing purposes. Herobot supports creating Facebook Messenger bots; it also manages the social media tasks, such as scheduling, posting, tagging, and comments. It helps the user to minimize their responsibility for marketing while increasing productivity as it automates digital marketing activities.

Using Herobot is an excellent technique in your business because it can reduce your marketing cost. Rather than hiring different staff to do all the marketing activities, companies can rely on using Herobot, for it can do all that humans can do suchlike sending information, notifications, giving updates, and promos in Facebook Messenger. Herobot has a built-in AI engine that uses for an automated reply, likes, and sending private messages.

It can also upgrade your Facebook Ads. Doing a live chat is also possible with Herobot or even scheduled live-stream videos. One of its unique functions is creating automated contests and promotional quiz. Moreover, Herobot has a lot of numerous features that are very useful in maintaining the company’s status. It can upgrade productivity, and it helps in making your business competitive or even makes it ahead of the game among all other companies. Also, there is no doubt those well-known companies are willing to use it to improve their business.

Be with Herobot!

Adaptation is essential when it comes to business. If you want to excel in your field and be one of the best companies around, you just have to know the latest trends. If you can apply them in your marketing plan, then you can be sure to attract new customers. One of these technological development is a chatbot or AI bot. Numerous brands and companies are now getting involved with AI bot, and it did not disappoint them.

From customer service to social media marketing, bots can deliver good feedbacks from customers. Thus, it is only natural for you to be curious as to how you can create them. To know more about the most comfortable and fastest process of AI bot creation, click here now.

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What are the Best Shopify Chatbot this 2020?

Nowadays, consumers resort to a variety of online messaging platform to easily connect to their needs. According to research, it is more well-known and has higher rates. However, maintaining the position of your company on the business ladder is difficult as various online competitors kept emerging day by day. Fortunately, there is Shopify Chatbot that can let you stay on track. Nowadays, consumers resort to a variety of online messaging platform to easily connect to their needs. Moreover, it is more well-known and has more excellent rates according to research.

Shopify is one of the best e-commerce of all the time. It is a great partner when it comes to creating your online presence without requiring various complex tech skills. It encompasses several areas such as mobile, web, online marketplace, social media, traditional side-business, and pop-up shops. Moreover, this bot works side-by-side Shopify. It is the best way to reach consumers automatically. This is an obvious explanation of why the number of businesses uses Shopify Chabot.

How Does Shopify Chatbot Works?

Just like how the standard chatbot works, the Shopify Chatbot can incite natural human interaction. Clients engage with a chatbot through the chat interface or via speech. It would be able to cater to multiple customer queries. Moreover, it utilizes several primary or complicated system language from a database. Also, it quickly analyzes questions, provides pre-set answers, and implement tasks. Additionally, it can sustain the continuous demands and evolution of technology.

When it comes to languages, it can comprehend different words and, at the same time, have a default conversation flow to assure client satisfaction. They can store the scope and the client’s selections. It can also cover one point of interaction instance to another whenever it is necessary and deal with any random customer request at any given time.

Features of Shopify Chatbots

Effortless Set-up and User-Friendly

The platform will only offer what you need for your business. Also, it does not cost a lot of money. However, once your business boomed, it is wiser to invest more. It can offer different hosting that is needed for the implementation of your website.

Integration of Application

Businesses will be able to include additional features and tasks for growing the website. Every consumer’s needs vary from time to time. The chatbot must be able to cope up with every demand.

Safe and Reliable

There is no need to worry when it comes to confidential and personal data protection, such as credit card details. The Shopify Chatbot is guaranteed guarded and safe to use. When processing financial transactions, you need quick, reliable, and 24-hour-availability.

Easy to Customize

Several themes are presented to the business, either free or paid. Now, it is straightforward to find the best idea that will suit the brand. With Shopify chatbot, you can do whatever you want.

SEO Friendly

There is no sense for an amazing online shop if there is no registered traffic. It is easy to assume that the business will slowly fade in the background in no time. With Shopify’s Chabot, it will help you raise your company’s rank so that the clients will be able to search for you. It also offers advanced statistics that can present to you where the clients come from. This is an effective strategical technique that can fit your marketing.

Benefits of Shopify Chatbots

By the use of Shopify Chatbots, your business can effectively get involved with clients on the social media platform. It is no wonder that the sum of chatbots is continuously increasing. Data shows that 2 billion messages are dispatched between people and businesses every month.

Constant Customer Sevice

The business will be able to provide the best customer satisfaction through Shopify Chatbots. Since the bots are always there 24/7, it can effectively establish the company’s brand. It will present instant, connected, and constant customer service because the replies are controlled.

Immediate replies are equal to the high chance of increased sales. It is wise to maintain audience engagement using Shopify Chatbot by quickly responding to different queries.

Exceptional Loading Speed

Shopify Chatbot is equipped with useful software and hardware. As a result, the website can load quicker. Moreover, this bot can cater to a significant number of clients.

Lower Costs

A chatbot is a fresh way to cut costs and to save time. Instead of physically visiting stores and talking to customer support, you can have a better and more straightforward conversation with a bot. This is a more convenient way of shopping for customers.

All-Around Application

You can find anything you want in terms of features and functions. Moreover, you can easily include reviews, client’s wishlist, and have statistics. All of the marketing tools are available to use. You have thousands of choices with a good Shopify chatbot.

Own Payment Method

There are various of payment that the Shopify Chatbot offers. It also has a choice that is fueled by Stripe. If you select to utilize this, you will not have additional transaction fees. Also, there is an advantage of lowering credit card fees. One more thing, it does not need a merchant account to use.

Mobile Friendly

People choose to engage in mobile when it comes to visiting websites rather than on desktops. It is crucial to have a mobile-friendly website that can load quickly. Shopify offers themes that are quick and responsive. It presents a free built-in shopping car. It is advisable for all of the devices; the client will roam around the site whenever they want. Also, it has open applications that can let you efficiently manage your store.

Best Shopify Chatbot in 2020

Sales Boosting Chatbot by Gobot

Gobot offers the clients a new way to rediscover their shopping experience. Also, this particular app uses the gathered feedback as a cause for a unique interactive experience. Moreover, this can be easily downloaded and utilized. The business will have to decide on a template and build a new one. After a few moments, a virtual assistant will be at your aid for free.

Highlighted Features:

Present products for clients
Rapidly attend to the customer’s inquiry
Collect client’s feedback
Assist with the growth of email followers
Automatically arrange appointment

Gobot can be fully aligned with your Shopify store. This will be able to aid clients in choosing the right services or products.

Kik by Kik

Kik by Kik is a free Shopify app that can assist you with your product. The primary consumer of this brand is most of American teenagers. Moreover, it is considered a beautiful place to present products that will interest that type of audience. It is also easy to set-up, link your business to Kik and classify all of your products via the pre-selected options.

Highlight Features:

Aim directly at our user’s pool of teenagers
Present your products to our 300 million users
Allow our users to purchase your products effectively
Recommend to users products that best fit their interest
No need to buy any ads

ANIX by Anix

The ANIX group releases ANIX by Anix. With the help of this, you will be able to have a 24/7 problem solver. This will boost sales and provide the best customer experience. What is right about this is, it is customized and rapid. As a result, the client will feel prioritized. There is also a live service team that can employ the Anix Team to talk straight to the clients.

Highlight Features:

Increase customer experience by answer questions quickly
Provide a personalized experience for faster problem solving
Allow creating a repository of frequently asked questions
Provide recommendations on how to answer some questions
Optimize the number of human support staff

Messenger Chatbot Marketing by Akohub

Messenger Chatbot Marketing’s primary goal is to turn all of the visitors into customers by connecting Facebook Messenger chat with your business’ website. It offers various exclusive discount products. Also, the customers will be able to place their orders to Facebook Messenger. If you are having doubts, there is a free trial plan.

Highlight Features:

Deliver exclusive product promotions
A-few-click Messenger Chatbot set up
Cut down on time spent on customer support
Save customers time
No coding knowledge required

Bargainator by Molsoft

Bargainator by Molsoft is created by Molsoft Team. This is an essential tool for every e-commerce admin. Due to this, they can interact with every client and raise the conversion rate. Also, this application goes beyond the horizon by predicting a person’s behavior through conversation.

Highlight Features

Maintain customer engagement in real-time
Present embedded chat module that mixes in with your theme
Allow the monitoring and intervening bargaining sessions
Notify users when the bargaining session starts
Allow exporting emails collected during the negotiation

Bridge the gap between your business and your client. HeroBot is on the list, too! It will not only increase your sales but also secure quadruple qualified leads. Moreover, it offers a complete messenger marketing platform. You will be able to acquire the power to build and generate various broadcasting and marketing tools that can reach a vast number of clients.

Be the best with Herobot!

Having a Shopify account for your business can be very helpful for you. It has various features that can make the management of accounts and markets easier. Today, technology innovations made using this platform easier with Shopify Chatbot. However, the biggest question would be how you can create your own without any knowledge about coding. This is where Herobot can save your day.

Herobot makes creating a Shopify chatbot without any hassle. This is by giving those who have no IT skills to develop bots by just dragging and dropping features according to their taste. Moreover, there are even templates that you could choose from if you have no idea where to start. Contact us and experience the thrill.

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Chatbot Web for Advertising: Is it a Yay or Nah?

Staying in line with the latest advertising techniques can be a struggle even for a full-time businessman. Moreover, exploring the wild world of bots and using automated messenger campaigns are really helpful. Also, many businesses use it to advertise to your prospects in customizable and engaging ways can be a big help to the growth of your business. A chatbot web is a computer program that basically automates certain tasks like communicating with human users over the Internet.

You have perhaps heard: “Chatbots are the future.” Actually, if you’re still wondering whether or not your business must create a bot, you’re asking the wrong question. Bot-powered commerce is our modern-day manifest destiny. Moreover, every time people talk about bots, they are basically referring to an AI-powered communication platform. It is very useful for lead generation, marketing, productivity, and many more. The main objective of chatbot web marketing is very simple- to automate customer service relationships. Bots can develop and benefit your marketing and sales in many ways. They apply to support appeals, e-commerce, and even private or informational websites.

What is a Chatbot Web?

Chatbot web is gaining popularity and is becoming a popular tool for marketing. Having a helpful chatbot tool, is a program that can do tasks such as recollect data and reply to a certain type of keywords. Moreover, it also know when to provide an extra service for the sake of the customers. It also has a unique method of increasing consumer engagement ratings and improving general consumer experiences for growing sales. The promising capability of a chatbot to help a customer as soon as possible that’s why the company’s sense of urgency in consumer relations is not questionable.

Chatbot web is already around for decades, but industries have only begun to exploit the opportunities they provide just recently. This automation can impersonate a human dialogue interacting with customers by means of audio and text messaging interfaces.

You can find chatbot web on the Internet through your smartphone, no matter what your purpose is, whether it is for personal use or on company websites for business use. A well-optimized bot can be a great help to a company’s website for the reason that it can help to increase your conversion rates.

The real credit for taking chatbots further into the spotlight goes to Facebook Messenger, due to the fact that Facebook made it possible to integrate chatbots into the platform.

What are the benefits of a chatbot web?

Mobile browsing is growing, and Google has been testing the mobile-first indexing. By that, you will probably know that people will use the messenger online even more. Chatbot web applies best to people using mobile devices.

Delivers Personalized Experience

Chatbots guarantee a personalized user experience, as it is making basic one-on-one conversations so that users could understand things about the products, services, applications they’re using. A well-optimized chatbot web makes a user feel that he or she is actually having a conversation with a human being and not a robot. It delivers personalized experience in the sense that users feel at home by providing them information or services in the friendliest manner. Also, it may help you in your shop on the Internet just like a real salesperson. Chatbot web is able to help the customers with the product details, providing the payment options, tracking the delivery status, and many more.

Helps with Improving User Engagement

Chatbots are nothing less than having a grand prize for increasing up user engagement rates in social media. Optimizing your website is not that easy since you need to plan it out and design it to the most eye-catching one. A chatbot web has great designs and innovations with the business world is able to improve user engagement. They can be automated with natural sound wit, which can make them look more humanlike. Providing a delightful service on the users and giving them satisfaction on their part.

Makes Website a Service Station with Zero-Waiting

Being one of the million users of the Internet, you will probably understand how frustrating it is whenever the site we are browsing takes so much of our time to load. Many users will definitely leave your site because of that. In that case, a chatbot web will help you. Giving the best service your customers will forever treasure.

Escalates the Customer Service Level

As we all know, customer service is an essential factor for a successful business. Customer service is the area where chatbot web applies best. That is because people of today expect immediate responses, and some companies fail to provide. It takes a deep understanding of human tasks so it can respond better to customers with important details and services. Since it can do automated response to several tasks, customer service will be much easier because of it. Excellent customer service definitely means good marketing techniques. One of the greatest benefits you can get on using a Chatbot is the excellent 24/7 service benefit.

Helps with Targeting a Wider Audience

Chatbot web represents the daring new frontline for SMEs and marketing experts. The more users targeted your advertising, the more effective it is most likely to be. Messaging platforms that have given their consent to chatbot webs such as Facebook Messenger, Skype, Slack, and many more, make way to better advertising with less effort. Companies that are using chatbots to gain customer insights to engage with their audience actively.

Helps with Payment or Checkout

Payment or checkout can be laborious, especially to those online shops that have a big load of customers; that’s why chatbots are available to help them. Having its automated task system, it will give customers a promising service is not a long time. Chatbot web is a fast-changing live chats and other means of communication like phone calls and emails on several websites. Also, it provides a more ordinary way to schedule activities or even function as response bots.

Makes Push Notification More Obvious and Relevant

Push notifications are much effective way of communication compared to emails. In many instances business information didn’t seem to catch the attention of the prospective audience. The reason why it turns out to be like that is that most online see them as irrelevant details and later on consider it as a waste of time or a disturbance. Chatbots are the practical answer to this kind of problem. Bots interactive notification that may level-up customer engagement and develop customer service value and ratings.

Why do advertisers use chatbot web?

Do you remember the good old days when we’d post a status in our social media accounts? After that, we will walk a bit for several hours, and then check the status again in hours later to check if anyone had seen? Funny, but for sure, you are one of those people who have done that before.

For marketers, communicating with customers via the messenger app is an easy way to make certain that message gets seen by the receiver. Users are more likely to built-up communication from sellers if it comes via messenger.

As time goes by, social media communication looks boundless. Users spend too much of their time on messenger apps than before, so much that they’ve quickly concealed other forms of communication. Facebook Messenger alone has its power to have more users than Snapchat, Twitter, and Instagram combined.

Chatbot web is a developing technology. But, there are several instances of how they can help your business to promote your products and services, on engaging customers and boost sales. Chatbot advertising is a technique for getting people attracted in your products and services by means of a human-like conversation. A chatbot web helps businesses keeps connected with the users, simplify service procedures, and increase profitability.

Why should you choose Herobot?

Most of the trending chatbots on the Internet so far were actually designed just for fun. They can have a basic conversation with you, but you will find it boring later on. Several chatbots will even perform some basic tasks, like searching on the web or displaying your preferred images. One of the most powerful thing about chatbot web is that when a user starts to interact with your bot, they will become one of the real users of your application. With chatbot web, you are able to do all of the things right inside of a Facebook Messenger.

Chatbots are changes the online users’ experiences, moving them away from compound websites and apps with organized menus to a basic command-line crossing point that is changeable for everybody. However, there is no team that can keep up with all kinds of communication — which is where chatbots come in. That’s why HeroBot is just for you, giving you the power of automated marketing strategies to fulfil your advertising needs. There is literally no reason that this type of advertising and marketing would not work. Chatbot web makes advertising much easier. You must try it!

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Leveling Up: Why Creating a Message Program is a Must for Your Business

Imagine relaxing in your bed after a long, hard day. You just finished eating dinner, freshening up, and the only thing left to do is for you to sleep. Suddenly, your notifications go berserk. You find out that your customers have tons of questions about your product or service, and your night is ruined. This is when the message program or chatbot became famous to numerous fields in business.

If you are a business owner, you know for sure that customer service and support is essential. It strengthens the relationship you have with your clients, and it ensures that they will come back for more. But how can you provide quality service without jeopardizing your personal time? The solution is clear and straightforward: you only need to create a chatbot program.

Why Do I Need to Create a Message Program?

A chatbot is a message program that can help with your customer service needs. Designed and powered by rules and artificial intelligence, you can have an actual conversation with this tool without finding out that you are talking to a bot.

The technology used for message program is quite exceptional. They can gather and store information for them to improve. Technically, we can say that they are “human-like.” Chatbots upgrade themselves or become more intelligent when their users continuously talk to them. Because they use AI, they understand language as well as commands, making them efficient for businesses.

Here are a few more reasons why you should create chatbots for your business:

Create Chatbots To Keep Up With Trends

Research shows that messaging applications have surpassed social media networks in user metrics since the first quarter of 2015. Most mobile users love to keep up with their friends via messaging applications. Apart from this, customers of certain brands prefer communicating through chat to address their concerns. Messaging apps are more comfortable and faster to use, so you could utilize this to your advantage. By creating your own chatbot, you can keep up with your clients and the trends they follow.

Social media sites such as Facebook, Twitter, and Instagram are the core applications that mobile phone users have. Since these apps are the home of popular trends, you could also integrate your chatbot within them. You can gather more customers this way instead of starting from scratch with a new app.

Chatbots Can Update and Improve on Their Own

Chatbots built with artificial intelligence can learn from interactions and update on their own. These types of bots can be programmed to learn by talking to your clients. This way, you can save time on improving their quality with your own effort. You could also entertain your clients because chatbots can be quite humorous.

Create Chatbots to Save Time and Money

If you think that investing in chatbots will be expensive, think again. Customer support services in most companies require talking to clients personally. This means hiring certain people to do these tedious tasks. With chatbots, you can deliver excellent customer service faster by prepared queries and answers. This can cut down the time and money you usually spend on customer support.

Chatbots Can Never Replace Humans

If you are worried about losing your job, you don’t have to. Chatbots are still bots, which means their intelligence is still limited. While message program can help with customer supporting tasks, most of the work should yet be done by human labor for quality assurance.

Chatbots Can Handle Multiple Customers

Humans can only handle several clients at once. Even multi-tasking individuals tend to get tired once in a while. This is where message program can be highly efficient. Bots can answer multiple numbers of queries required at once. This way, no customers will stay unattended, and their concerns will be resolved sooner than expected.

Chatbots Can Reduce Stress

A lot of consumers hate talking on the phone, and this is a rampant problem nowadays. Most people do not like the idea of talking to the customer support representatives of companies. Thanks to chatbots, those days are over. They could simply go to your website and talk to your chatbot, finding the answers they need, and increasing customer satisfaction.

Create Chatbots for Targeted Marketing

You should never think twice when you want to raise your brand awareness. This is your bread and butter in the business world. The more people know about you and your services, the more sales you could accomplish. Chatbots can assist you in matters of spreading your brand’s message. They can help you target the right people with the exact offers they need at the precise time.

Chatbots Can Improve Your Customer Service

You can create chatbots to improve all the aspects of your customer service and support. Here are the different ways they can help:

Reliable Customer Assistance

Most online shoppers tend to leave in the middle of their shopping. This is probably because the users are having difficulty navigating the websites. With the help of chatbots, they can easily find what they are looking for within a few seconds.

24/7 Customer Support

Your clients will tend to have trouble using your product or service. You can avoid unnecessary calls and notifications on your phone because your chatbot can quickly assist your clients with their concerns. Some online shopping businesses integrate questions paired with answers to their chatbots. This way, their customers will only need to click the issue relating to their problem, and then they will get their answers in an instant.

Advanced Customer Interaction

Most companies only respond to their customers when they are asked to. This is not helpful for your success, especially in today’s world. Chatbots can be built with functions that can help you to get in touch with your customers personally. This can establish trust between you and your clients, improving your brand perception.

Are Chatbots Good All the Time?

Technology has its ups and downs in all aspects, which means chatbots are also prone to technical problems. You have to execute different strategies for your bot to work successfully. Looking at the pros and cons of your tools can help you in planning your business goals.

Here are a few disadvantages of using chatbots:

Chatbots Have a Complex Interface

When you are starting to build your chatbot, you have to be patient with it. At first, it will only have limited functions, which tends to be irritating. Make sure that your chatbot is thoroughly tried and tested before integrating it into your business’ website. This way, you can avoid annoying your customers.

Chatbots Have No Emotions

Since they are works of technology, some chatbots cannot comprehend human emotions. They are built with pre-programmed conversations and work well when they follow a specific path. But what if your clients ask questions that are unfamiliar to your chatbot? Its answers may confuse and irritate your customers, leading to lost sales.

Chatbots Can Only Answer First-Level Questions

This is the most disadvantageous design of most chatbots. For them to answer complex queries, you have to train them. Your bot can only talk to your customers properly when it is thoroughly optimized, which takes up a lot of time.

Chatbots Require Continuous Maintenance

When you finally create your chatbot, it does not stop there. After integrating your bot on your website, you still have to check it from time to time to know if it has any issues. This means that you have to check it for quality assurance thoroughly. Optimizing your bot from time to time can help you in the long run, especially if you want to utilize it for your business.

Chatbots Cannot Make Decisions

Chatbots are not humans. They are also not magic. Artificial intelligence can only do so much in assisting you with tasks, and sadly, making decisions is not a part of it. If you have to make decisions for your business, you might consider leaving your chatbot out of this responsibility.

Chatbots Have Different Installation Costs

Chatbots can be useful by saving you from heavy workloads and ensures availability. But unlike humans, every bot has to be specifically designed or programmed. This depends on the company that will use them. If you are planning to have a chatbot, you might face increased initial installation costs. Last-minute changes may occur, making this a risky investment due to the generation of additional expenses.

Create Message Program with HeroBot

If you need to use chatbots for the benefit of your business, HeroBot is here to help. HeroBot is a Messenger marketing and social media automation platform that can help you build Facebook Messenger bots. Being a certified Facebook Partner, they can help you promote your business and services in the largest social media platform on the web.

Building your chatbot is a crucial task and should not be done rashly. If you want your company to take advantage of its benefits, make sure that it is thoroughly tried and optimized to align with your services. If it is not complementing your business’ goals and services, then maybe you should re-evaluate the type of chatbot you are using and consider reprogramming it. Chatbots are the revolutionary tools of the digital marketplace. Make sure that you are not getting left behind and get yours today at Herobot!

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Use a Phone Monkey for More Conversion Benefits

The continuous rise of technology is proving to have a massive effect on the modern world. Instead of traditional methods, most entrepreneurs and business owners are now shifting into the digital marketplace to promote their products and services. Everywhere we go online, we can see various forms of digital advertising taking place on different platforms on the web such as phone monkey.

Aside from digital marketing, advertising, and e-commerce, modern-day business people use other kinds of technological efforts to boost their businesses’ productivity, such as chatbots. Social media sites like Facebook, Twitter, and Instagram implement the use of phone monkey. This helps patrons gather and provide information for their clients online. Whether or not you want to admit it, you are going to lose significant results if you do not start using a chatbot for your business.

What Kind of Phone Monkey Should I Use?

To understand what kind of phone monkey would work best for your business, you have to know what they do first. Generally, there are two kinds of chatbots, and these digital pals of ours function differently depending on our needs:

Comprehensive Chatbots

This type of phone monkey is the one that gets better over time. Even though their technology is not complicated, their conversational skills are quite remarkable. Comprehensive chatbots, unlike their technical counterpart, can understand speech, answer questions, and usually provides real solutions to the problems that people are asking them. This bot platform is beneficial if you are offering human-like interactions to your clients. The businesses that could make use of this chatbot would be the ones advocating mental health and psychiatric treatments.

Scripted Chatbots

Scripted chatbots are the usual choice of most businesses. This bot platform can respond to specific commands and are usually built with prepared questions.
Along with these sets of questions are corresponding sets of answers that usually ends the same way. In most cases, users of phone monkey would not even have to type anything in. They have to select the appropriate question concerning their need, and then they would get the answer in an instant.

How Would I Benefit from these phone monkey?

The numbers of businesses using phone monkey are growing exponentially as the years pass by. Chatbots that are associated with Facebook’s Messenger rose in number from 30,000 in 2016 to over 100,000 in 2017. When 2020 came around, 80% of businesses are now considering getting their own, and 60% of the youth’s population is using them daily. Here are a few benefits of using a bot platform for your business, for you to understand why there is an increasing demand for them:

Chatbots Can Excite Your Customers

Because phone monkey are so entertaining to use, some people prefer them to humans when it comes to customer relations. When your clients get the right answers and excellent service, they are more likely to return for your business’ offers. Still, for your chatbot to provide a memorable experience, it has to run smoothly and successfully. You should ensure that your chatbots are professional and bug-free, aligned to your brand, and can adequately use linguistics. It should also provide proper answers to queries, and most importantly, it must work on multiple devices.

Chatbots Can Help Cut Down Operational Costs

Because of their efficiency in the digital marketplace, chatbots can thoroughly carry out customer-related tasks for businesses around the world. No need for actual human interaction to face the concerns and criticisms of agitated clients. Your phone monkey can entertain their queries by providing the specific answers they need to fix their problem. This way, you can cut down your costs in customer support while providing entertainment for your clients as a bonus that comes with the chatbot.

Chatbots Can Help Improve Sales and Customer Services

When it comes to being useful in your business, chatbots can do tasks such as collecting customer information. This way, chatbots can be utilized for sales and marketing purposes. They can keep customers engaged with various brands and products by sending push notifications. Apart from these functions, bot platforms can perform routine tasks such as enhancing customer service. They can provide product details for customers if necessary.

Chatbots Can Be Improved and Optimized

Much like training the employees in your company, you can optimize and upgrade your chatbots. Because they are technological help, they require continuous evaluation. You can track their performance on the different aspects of your business as you do so. Remember that your business relies on all the support it can get, so make sure that your chatbots are always checked.

Chatbots Can Show Off Your New Products and Services

Bot platforms are the best option when it comes to showing off a business’ new products and services to its customers. They can send relevant information to the people that are significant to your business. Chatbots only send push notifications to the appropriate people according to their needs. This means your client will feel appreciated rather than irritated. It also makes chatbots a reliable option for promotions.

Chatbots Provide a Cut Down on Human Errors

Human errors are unavoidable, and that is a well-known fact around the world. People tend to make mistakes when working, especially when they are tired. Some of these crucial tasks are collecting customer information or sharing product pricings. Thanks to chatbots, handling these tasks to deliver error-free results is a piece of cake for them. Chatbots are programmed with specific functions, so there is little to no chance of encountering errors with their work. This makes them a reliable “employee” for your business. This makes them a reliable “employee” for your business.

Disadvantages You Could Get

Although we could all benefit from the tremendous help of chatbots, they are still prone to technical difficulties and errors. This makes them a little bit risky to use for your business. Here are some of the disadvantages you will notice when you are using bot platforms:

Chatbots Are Not Human

There are chatbots built for understanding speech and answering queries. However, they are still bots and could never match the complexity of human intelligence. Chatbots need to learn from the responses they get so they could use it for future conversations.

Chatbots Require Thorough Maintenance

Much like any other technological device, you should still maintain and optimize your chatbot for your business. This means it will take a chunk of your time from your usual routine. Too much of this could hinder you from other tasks you could finish, and it may affect your productivity.

Chatbots Have Limited Information

Your chatbot will only have limited functions when you finish building it, which means you have to add specific ones for it to work correctly. To utilize your chatbot, align its services to your business’ needs. Make sure that you are adding the correct tasks and words for it for your clients to use it well.

Chatbots Could Get Customers Frustrated

Most chatbots work on a limited database, which means they cannot improvise. If the customers would use slang or sarcasm, their conversation with the bot could run in circles. This can lead to the frustration of your business’ prospective clients.

Still, chatbots are good for businesses

If you are now afraid of creating your own chatbot because of the disadvantages mentioned above, don’t. The factors mentioned above are only small possibilities that you could get if you are not able to create a good chatbot for your business. However, if you succeed on making a perfect chatbot by using a good chatbot, then all will be well.

Choosing HeroBot as your Partner

HeroBot is a marketing and social media bot automation platform that can help you build the perfect chatbot for your business. Because it is a certified Facebook Partner, you could use your created chatbot with your business through Facebook. HeroBot can thoroughly help with lead generation and sales support. By the way, it is free and provides high-quality Messenger bots, making it a practical choice for your business.

It will never be too late to upgrade and optimize your business procedures. Take part in the technological advancements of today’s world by starting small with chatbots. Apart from getting the exceptional help that you can rarely get, you could also provide the entertainment that your clients are always longing for. Remember, we are only as good as what we think we are.

Think differently and let your business speak for itself with the help of your chatbots. Start building your very own bot platform today with HeroBot. For more information, you may visit https://powerpres.com/, or you may send an email to contact@herobot.app.

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Bot List: End the Waiting Game for Business Upgrade

In this fast-paced era, there is no point in waiting, especially when it comes to business. The rampant use of technology makes information accessible. Customers want everything in an instant. Also, they crave the utmost attention and care from companies, which is why they are hard to satisfy. For this reason, chatbots are now being used by companies throughout the world. To help you understand more, we created an exclusive bot list with this article.

A chatbot is a new way to connect with your consumers. It is a type of artificial intelligence software that can converse discussion with a user in various online forms. Moreover, it is mostly used through messaging applications, websites, mobile apps, or telephone. It can also be able to answer basic questions or as complicated ones with an equivalent automated response by digital assistants.

Two Classifications of Chatbots in Bot List

There are things that you need to note before knowing more about the existence of chatbots through our bot list. You should first know the classifications of Artificial Intelligence. This will surely help you choose the best bot that you can use for your industry of business. Here are some of them:

Task-oriented Chatbots/Fixed Bots

This particular chatbot is considered very specific and highly structured. It is easily controlled and very safe. It can answer common questions, such as what services do you offer or what your products are. They attend to the fundamental problem that does not need a lot of complicated and spontaneous explanations.

Date-driven and predictive Chatbots/AI Bots

AI bot is commonly called as virtual assistants or digital assistants. This is often categorized as sophisticated, interactive, and customized than task-oriented chatbots. This chatbot applies stored comprehension and statistics. Digital assistants can comprehend the user’s liking over time, come up with suggestions, and past user behavior.

Why is Chatbot Created?

In this time where messaging applications rapidly grows, a chatbot is vital in a mobile-first population. This is how businesses and consumers converse with each other. You need to have the effort to visit and attend to a client’s needs. A need for a proper conversation is also why having an appropriate list of bot list is a must.

Chatbot lets the company form a bond with the customer in a more personal way. This reduces the emotional-driven human interactions of employees with their customers. Moreover, it can even lessen the risk of having their own problems with clients due to the mental stress that humans experiences in their course of work.

Evolution of Chatbots

Professor Joseph Weizenbaum developed the first chatbot in the late 1960s. He called it ELIZA. Fast forward, in the year 2009, the company WeChat in China created a more advanced Chatbot. It became known correctly later on. Through this platform, a very simple chatbot is made accessible to be created. As the year goes by, a lot of messaging apps applied and improved the chatbot, and up to this day, it is still widely used.

Bot List of Importance

Chatbot increases functional proficiency and conducts cost savings to the business organization while bringing comfort and additional service for consumers. Bot allows businesses to quickly attend questions and conflicts without needing to assign a human for the task. Here is a bot list of how a chatbot can be beneficial to your business.

Rapid Reply

Chatbots are easy to operate. It can have an interaction with customers just like a human assistant would do. It can be programmed depending on the business’ want. One can have a basic conversation or fun conversation. Mostly, humorous conversations establish a light flow for the consumer.

Compared to some people, chatbots on bot list are not moody, and it has a lot of patience. It can never scare away potential customers from a rude response. It is easy to use to welcome the customer in a modest way every time they take an interest in the business. Also, another fantastic thing that bots can also do is communicate in various languages. Chatbots are not limited to cater to a particular word.

Money Saver

Business organizations pay a lot of money for a customer support team. Using chatbots will be able to have fewer units but have more things to do and to offer. A proper bot list will be able to cater to a lot of customer queries while letting the company spend less to none for the services. Also, bots do not have limitations. Unlike the human support team, they have to sleep or rest. Chatbots on the bot list are available 24/7. It makes the business hire fewer employees. It saves a lot of money and energy.

Cater to User’s Need

Since chatbot is an artificial intelligence software, it can quickly evaluate and comprehend the customer’s wants and needs. Based on the conversation, the customer and the bot will have, the bot automatically analyzes a customer’s query and provide a solution to them. Bot list, usually collect data by asking simple questions. The business will be able to trail the command and replies given by the consumer to the chatbot. It can also track consumer’s purchase patterns and behaviors by monitoring user data. This aids the company in which products to market, more or less, and develop for relaunching.

Moreover, bots can answer queries simultaneously. It will be able to give the consumer the best customer care they need. This reason fuels the consumer to buy the product or service the business offers. Also, bots can cater to monotonous questions. This enables the business to focus on vital cases. It also expands awareness of the brand of the company.

Expanding Customer Brand

Chatbots can help a business increase customer engagement. It is vital to keep the consumer occupied with the brand, from time to time. This will keep the consumer updated and interested. AI makes the conversation interactive and humorous. Unlike the human support team, bots can likely maintain the great flow of dialogue.

Less Error

Artificial intelligence is advanced and created to make no error at all. Business organizations would not have to worry about the company’s reputation. A chatbot will only supply the data provided, on how it is programmed to do so. Since it is only tasked to attend questions depending on the queries, it will only give relevant answers. It is essential that the business will always update the software to use the best of it.

Accessible Market for Millennials

Most people have their gadget, even if it is inexpensive or costly. Millennials and Gen Z are usually the types of consumer that hates waiting. They also cover almost 60% of the market. It explains why a lot of business people venture on online selling because it covers a wide range of consumers. It allows the company to expand the operations to fresh markets without worrying about multiple incoming requests that need to be handled.

What you can get with this

Monitoring Social Media Trends

One way of being present in the social media platform has a Chabot. Chatbots will be able to monitor and analyze the trends that a consumer wants quickly. It reaches more consumers every day. Also, 65% of smartphone users don’t download new apps in a month. It is wise to unite the company chatbot into one of the well-known platforms that the consumers use daily. It is a lot better than creating a new app, and it unquestionably saves money and effort.

Upgraded Customer Support

a. Extensive Customer Support

83% of online shoppers require assistance during shopping. Usually, the query is about a deeper understanding of the product or fitting into the budget of the consumer. Also, they might not be able to find what they are looking for because of issues on the website or check out process. In these typical situations, chatbots can aid the shopper like the right salesperson in a real shop. It can provide an interactive conversation wherein they will be able to ask questions to comprehend the main problem. Besides, through with text and voice, chatbots can supply consumer rich content with product pages, photos, blog entries, tutorials based on their replies.

b. Always-Available Customer Support

An essential factor to success is customer service. A chatbot is an asset to one’s company because it can provide the best customer support for the consumers. Chatbots can be programmed to offer an automated response that is available 24/7.

Proactive Customer Interaction

Most companies apply passive customer interaction. Meaning they will only respond to consumers when they are reached and prefer not to initiate conversations. In a fast-paced era like today, businesses do not have the luxury to stay passive anymore. Companies, be it startup or well-known, they are all competitive.

Staying connected with the customer every day requires a lot of workforce and money, but a good thing, there is a chatbot. One can initiate communication with each of the customers the brand has. This is a guarantee that the brand is one step ahead of the game.

Bot List that You Should Know

A lot of huge brands utilize chatbots effectively. This only proves that chatbots are an effective aid for the betterment of the business. Here are the top three brands that use chatbot:

Sephora

This beauty retailer uses a messenger platform to converse with its millions of consumers all around the world. Their certain chatbot allows online users to make an appointment with one of the brand’s beauty experts from the comfort of their home.

Spotify

This popular music streaming platform in this bot list also has millions of users worldwide. The chatbot allows the business to arrest customer service issues and provide the best service.

1-800-Flowers

This is the largest floral gift retailer in the United States. It uses bots to speed up the purchasing process and provide useful customer information. These top three brands became an asset to each other of their businesses. They are worthy of being in the bot list because they improved customer engagement, streamline workflows, and give the best service.

Create your impressive bot list!

Want to make your chatbot for your business? Herobot makes it convenient to expand your contacts and customer’s list. It is the best asset that one can have for a company. It does not just aid with all the consumer’s queries but also leads the company to success.

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Social Media Monitoring Bot: The Key to Better Business Engagement

Build a Bot: The Primary Role of Social Media Monitoring Bot

Build a Bot to Revolutionize Your ROI

Social Media Monitoring: What You Need to Know

How does Social Media Monitoring Bot Work?

Main Functions of Social Media Monitoring Bot

Collect Mentions

Build brand advocacy.

Resolve customer complaints.

Increase brand transparency.

Track topics.

Showcase your brand’s story.

Build a bot with the help of HeroBot!

Tips on creating your chatbot

Know your line of business

Outline your goals

Understand your users

Brainstorm with experiences employees

Types of bot site

Sales bot

FAQ bot

Lead Generation bot

Appointment bot

Survey bot

Enjoy the best bot site with Herobot!

Why you need a self-quarantine

You need to be safe

Your family should be your first priority

Your company is fine without you there

Your school already have precautionary measures

It is hard to know if you are infected

What you can do with chatbot companies while in self-quarantine

Have engaging talks

Play games

Work out at home

Find good books to read

Find television shows that can entertain you

Try new recipes to cook

Create your own chatbot with us!

What are AI bots?

Advantages of Using Chatbots

Can work non-stop

Accurate decision making

Less error

Trendy

Connects with the global market

Some of the disadvantages of AI bots

High-Cost Creation

Increase of Unemployment

Limited Thinking

Lacks on Creativity

Weighing down

What you could get from a good chatbot platform

Be with Herobot!

How AI Bot enters the monopoly game

Top 15 well-known companies that use chatbots for their business

Starbucks

Lyft

Fandango

Spotify

Whole Foods

Sephora

Mastercard

Staples

The Wall Street Journal

Pizza Hut

Hipmunk

Natgeo Genuis

Watson Assistant

TechCrunch

Baby Center UK

Different platforms that can help you and your business

The best AI bot platform

Be with Herobot!

How Does Shopify Chatbot Works?

Features of Shopify Chatbots

Effortless Set-up and User-Friendly

Integration of Application

Safe and Reliable

Easy to Customize