18 Best Bot Platform You Can Use for a Successful Business

bot platform

As time goes by, the world is evolving with better and more advanced technologies. This then results in more convenient solutions for our daily tasks. Also, as we work smarter with new innovative tools, our labor needs and costs are dramatically decreased. No matter how negative others may think of this, it is undeniable how science has helped us live with ease. So in that matter, one of the latest emerging inventions that are proved to help many people is a chatbot. Building a bot shouldn’t be difficult. In this article, you will have the knowledge to help you select the best bot platform to build your chatbot. Make sure you read until the end, as we have saved the best for the last.

bot platform

Bots are an autonomous program on a network or computer. They are used for communicating and acting with computer systems or users like how human servers are expected to behave. Also, they are commonly used for businesses online. However, finding and creating the right artificial intelligence that is most applicable to your page is not an easy task. This is why there are numerous variations of Bot Platforms that can help you with this.

Here are the list of the best Bot Platforms and their functions:

1. IBM Watson Assistant

In terms of conversation services, IBM Watson Assistant is proved to be one of the best choices in bot platforms for most businesses. It was able to comprehend two languages, English and Japanese, unlike any other bots. Also, it is a built-in neural network which interprets, analyzes, and understands dialogues and entities. Additionally, IBM Watson is flexible and allows you to deploy various solutions and provides different developer tools. It also offers choices of free, standard, and premium plans, depending on your budget and needs.

2. Landbot.io

Landbot helps users in creating personalized conversational chatbot systems. In addition, it gives a more intimate and special interaction with prospective customers. Also, it provides an easier and convenient way of creating and developing conversational bot flows. There are also options on how you are going to publish your bot in different forms in different channels.

3. Wit.ai

Of over 200,000 users, most developers find Wit.Ai to be the most trusted bot platform. It is appropriate in using entities, contexts, intents, and actions. You can also use either text or voice bots on mobiles and home automation. In addition, its system learns human language from collecting information on different interactions of its users and is used across other developers. Moreover, Wit.Ai have bots that can understand 50 languages.

4. Aivo

Aivo is an artificial intelligence that integrates human empathy and human-like dialogues to build more friendly and useful conversations. It is also most useful in costumer services, increased sales of companies and for a hassle-free billing process for the costumers. Additionally, this Agentbot can adapt to the rules of the channels you are going to use to avoid any bugs and complications. It supports English, Spanish, and also Portuguese languages. Moreover, the platform has a memory for long conversations from gathering information and applying it on building solutions for issues. Also, this easily integrates with third-party platforms like Zendesk, Salesforce, Live, and others.

5. Api.AI Bot Flatform

This is a platform for bots, applications, services, and devices. Api.ai uses intent-based solutions based on the information contained in the conversation. It depends on the examples, entities used, parameters, annotations, and contexts contained in the dialogues. Subsequently, it transforms any queries into actionable data and returns as output data. Moreover, Api.Ai can support 14 languages that can be useful to your business’ international transactions.

6. Botsify

Encoding is hard, especially for those with limited to no knowledge about computer programming. But with Botsify, you will not need any of this. Specifically used for Messengers, slack or other website chatbots, Botsify lets you collect user data in forms. Depending on how you like it, you can either use questions or direct information like emails, address, phone numbers, and location. Also, this features a way of transferring queries to human servers whenever artificial intelligence has problems.

7. Semantic Machines

Semantic Machines develops new, language-independent technology that can be used beyond understanding commands and conversations. It also includes a conversation engine, speech synthesis, reinforcement learning, speech recognition, and language generation (NLG) technology. In addition, this engine picks up semantic intents from the dialogue, may it be on text or voice form. It then transforms the queries into a solution that will answer the needs of the costumers.

bot platform
8. Digital Genius

This bot platform enables customer support on autopilot by understanding conversations, automating repetitive processes, and excellent customer services. It also features two ways of developing dialogues: autopilot and co-pilot. The former helps agents in dealing with repetitive lower-level conversations and lowers the cost of customer service operations. Meanwhile, co-pilot predicts the best possible answer for automation purposes, where human-learning and machine integration are combined.

9. Pypestream

With its more than 500 business users, Pypestream is proved to be the best for the commercial world. With its Smart Messaging Platform, its framework is used for natural language processing and keyword parsing. Moreover, its open and flexible API platform customs integrations and development of third party connectors and plugins.

10. Chatfuel

On creating chatbots for Facebook and Messengers, Chatfuel is the best suitable choice. Moreover, it automatically provides answers to comments and questions commonly asked by projected customers and prospects. However, if there are complications and the bot cannot answer a certain query, the dialogue will be transferred to human servers. This allows the business to provide more appropriate and direct answers to the costumers.

11. Mobile Monkey

Facebook Marketing is a trending and useful way of developing commerce into our modern generation. This is why creating chatbots that will enhance this method will surely help boot that popularity and sales of the company. With Mobile Monkey, creating useful and efficient conversations on Facebook is achievable. It is used in managing a number of lead generation activities such as chat blasts, drip campaigns, and list building. It has an automatic customer service that generates frequently asked questions into best suitable solutions.

12. ManyChat

Maintaining old patrons is essential, but having new prospected costumers is crucial in running a business. This is why ManyChat thought of a way to welcome new users by sending them contents, schedule posts, set up keyword auto-responses, and much more. By doing this, new customers will find your customer service to be more friendly and reliable. This is also an efficient cost because it is offered for free.

13. PandoraBots

Communication is always the key to good transactions; may it be in building relationships or customer interactions. With PandoraBots, communicating with local and international customers is made easier with its multilingual feature. It also allows you to incorporate a bot hosting service and natural language processing engine into your application. Moreover, you can easily build and deploy chatbots on your website, applications, and other popular messaging platforms by enabling two-way communication scale.

14. Chatscript

Winning the Loebner’s Award four times already, you can already see how Chatscript is one of the best Bot Platform there is. It is a rule-based engine which makes conversations more efficient and straight to the point. Also, this engine offers many features like pattern matching aimed at detecting meaning and simple rule layout. Moreover, it has integrated tools that can maintain and test large systems.

15. Reply.Ai

This is one of the best enterprise-level bot-building and management platforms. Its visual bot builder makes it easier to build bots as it enables useful two-way communication at scale. Moreover, its dashboard has built-in CRM, machine learning, and real-time insights. It helps in creating smarter and faster bots. Customer service is noted to be better with this engine.

16. Meya.AI

Running a business is the best experience with easier assistance in messaging costumers and creating support applications. With Meya.AI, building bots is like raising a child that you can train, host, and scale its abilities and communication skills. It also allows for easier integration with third-party platforms.

17. Boost.Ai
bot platform

This engine helps enterprises in building their personalized chatbots that they can use in specific actions. Boost Ai provides quicker support to costumers for a faster transaction. Moreover, this is possible by providing the best solutions that they have gathered and analyzed through ordinary conversations and frequently asked questions.

HeroBot as your best chatbot platform

If you are looking for a bot platform that will provide you with accessible and easy-to-build bots, HeroBot is the one for you. It will surely help you run and expand your business through Facebook Messenger Bot for drip campaigns, lead generations, sales, and support. It can also minimize your labor by automated communication and growth tools that are helpful for any industries. Scheduling, posting, tagging, and discovering is also easier with these chatbot creations.

The world is continuously growing and developing with technologies used in our everyday lives. Moreover, it is only natural for entrepreneurs to align their mode of business with the norm. This is why bots are developed and are now being used by numerous companies. Bots do not only increase the efficiency of their business but also the cost of labor. However, how do you know that you have entrusted your business in the hands of the right bot platform?

In this matter, you will need to be with the most trustworthy and efficient bot platform that will not lead your business to bankruptcy. With HeroBot, we are sure to give you the best bot experience. Visit our website for more information.

How a Chatbot Developer Give Life to Your Chatbot

chatbot developer

Chatbots make one’s job lighter and faster. From sending emails to answering queries, a chatbot can do it much faster than a real human can. At first, it could be questionable if a chatbot can really do the work of a human without any error, but due to the development of technology, chatbots gained a good reputation online.

The seamless transition from a real-life assistant to these machine agents can now be observed by merely using our phones and browsing through the Internet. Thanks to a chatbot developer, the online world can now taste the sweetness of chatbots and the benefits it can bring us.

chatbot developer

But, have you ever wonder how these technology-based assistants work? Inevitably, you sometimes ask yourself how a message pop-up to your Facebook Messenger without a live person sending it.

How does a chatbot come to life?

The life of a chatbot is no mystery nor magic, but, one can never deny the fact that it brought a lot of benefits to human works ever since it was created. A bot is programmed to work independently from a human operator. For this reason, you will sometimes ask yourself if a chatbot is a computer planted with a human brain.

Humans are fascinated continuously with self-operating and artificial intelligence-powered machines. Due to this, they consistently ask themselves, “How does a chatbot come to life?” To feed your mind with the answers to this question below is the process the digital friend of ours is made.

1. Setting your goals

Like everything you do or work on, it is essential to get a clear set of your goals. Is your bot for Facebook Messenger, for other online messaging applications, or should it be a talking bot? These goals will define what your chatbot is for and how it would help you as well as your clients in your tasks. You should also make sure that you are prepared since building a chatbot can be time and resource consuming.

2. Know your target audience

Before a chatbot is designed, it is essential to know where it would be used for and what kind of customers will it interact with. By identifying who your target audience is, you will be able to visualize how your bot would look like. The design of your chatbot must be suited to the service it offers so that it will attract more customers.

3. Designing your chatbot

In this process is where a chatbot’s personality, interaction to users, as well as how it will answer to question is defined. It is important that your chatbot functions to perfectly assist customers without anyone operating it. The whole finished result of a chatbot is based on how it is designed. Additionally, where the chatbot will appear is also defined in this process. Do research on what existing platforms can you generate more sales. For instance, it was reported that Facebook Messenger helped Sephora increase its sales ever since the store implemented a chatbot system. By doing this process, you will be able to know where your chatbot should create its reputation to the online market.

4. Creating your chatbot

Building a chatbot is divided into two main processes. First, understanding its potential users’ intent and secondly producing the best answer to every query. A chatbot’s first task involves understanding whatever tits user will input. On the other hand, the second one will involve the data processes as to how the chatbot will respond to questions.

5. Monitoring and maintenance

After being able to develop a chatbot, monitoring how it works must be done in order to see if there are flaws and usage problems. By monitoring your bot, you can improve how it works as well as you can improve the user’s experience. On the other hand, to keep the smooth speed of your chatbot, it should be consistently maintained. The manual input must also be done so that your bot will not lose its smooth speed.

Chatbot Developer – What is it?

While it is important to know how chatbots are made, it is more important to know the people behind this useful innovations: the chatbot developer.

A chatbot developer is a person or a platform behind the exquisite works of a chatbot. They have the knowledge to create a system that thinks exactly like how a human brain does. There are a lot of chatbot developers available online with both their paid and free versions. While creating a bot requires knowledge about coding, some of the chatbot developing platform online does not require you to be coding and IT, experts. Additionally, most of the chatbot developers now are targeting Facebook Messenger and other messaging platforms because they know that they can get more clients there.

Here is the list of some chatbot developers in 2019:

1. Botsify

A simple chatbot builder that lets its users create Facebook Messenger-based chatbots easily. With Botsify, you do not need any knowledge about coding and programming since it has an easy interface. The developer also comes with some integration features. Botsify lets you integrate your chatbot to some other platforms like Spotify, Alexa, and WordPress.

2. Manychat

Manychat is another simple and effective chatbot development platform. Although this platform is exclusive for Facebook and has a monthly fee, it is perfect for integration to Facebook advertising, a series of messages, and mailing.

3. ChatterBot

chatbot developer

A chatbot developing platform that lets people step up into more complex chatbot building, ChatterBot. The platform has tools that aid in simplifying the chatbot training process. In ChatterBot, you have to create a series of entry in the knowledge graph so that your chatbot responses are correctly represented. After the input process of the knowledge graph, the developer then creates a Python Library that is language independent, which allows the chatbot to be trained based on the developer’s desired language. Undeniably, this chatbot developing platform is not for beginners.

4. Dialogflow

This platform is powered by Google’s machine learning. Grounded in natural language conversations, Dialogflow aids people to create either text-based or conversational bots. Additionally, it creates a connection to Google Assistant, Amazon Alexa, Facebook Messenger, Twitter, and more. Dialogflow has inbuilt machine learning and natural language processing technologies that a chatbot developer can access. For this reason, the bot developers can focus more on the integral parts of their AI-powered system rather than on establishing in-depth grammar rules.

5. Wit.ai

Wit.ai helps developers to create bots that can understand and respond to human commands and questions. Wit.ai is for those advanced chatbot developers. Using this platform, developers can build bots that can respond to real humans through text or voice. This platform gets smarter as you continuously interact with it because it stores data needed for future usage.

6. Botkit

Perfect for chatbot developers who want to interact with other bot developers, Botkit is not just a platform but also a community of more than 7,000 developers around the globe. The platform is empowered visual conversation builder, open-source libraries, and thoroughly tested codes from some of the best chatbot developers, all available for you to use in powering your chatbot.

7. Pandorabots

You can say that this developer is already a professional in its area since it is one of the oldest and largest chatbot hosting services in the world. The creators of this platform aim to support the development of open-source standard support in making artificially intelligent bots. In addition, Pandorabots lets users create chatbots for different purposes like virtual assistance, messaging, command, and control. Moreover, the platform supports the development of Artificial Intelligence Markup Language open-source, a system used for creating natural language software agents.

8. Chatfuel

Aiming to make chatbot developing easier, Chatfuel is a bot builder for Facebook Messenger that lets a chatbot developer make his platform without having to have the knowledge about coding. Additionally, this platform has an intuitive visual interface that lets non-technical users build their very own chatbots and make conversational flows. Chatbots create connections between humans and machines through the use of messaging applications, so, creating a chatbot using this platform is really advisable.

9. TARS

This is another zero coding chatbot developer. Additionally, they also have different templates stored in their system that you can edit and use in giving life to your chatbot. However, TARS do not have a free version, and its price is somewhat higher than other chatbot developing platforms.

10. SEQUEL

Sequel empowers developers and creators to build their own conversational and engaging human-like machines. Content creators – brands, game designers, journalists, and consumers, for instance, can create a platform that is entertaining and smart using SEQUEL. Moreover, SEQUEL has a growing number of messaging partners like Facebook Messenger, Kik, and Telegram.

11. HeroBot

chatbot developer

We saved the best for last. HeroBot is the most excellent chatbot developing platform on the web. Create your bots without the need of complicated coding or any other hassles. What’s more is that HeroBot grants you access to several useful functions for free. Yes, you’ve read that right, it’s free. With HeroBot, you have the power to create your own chatbot with a simple drag and drop. Increase your revenue and efficiency without the need to spend additional costs.

Empower your business with a chatbot that will increase your engagement to customers. To be able to do that, what you need is a chatbot developer that is perfect for your business and preferences. Connect with HeroBot now to the best chatbot for you!

Bot Business: Perks of Having One

bot business

In this world of a high-rocketing number of social media users, it is no surprise how using artificial intelligence is now a trend. Bot business is now emerging as the biggest helper of business people on operating their shops. This has also let them connect with their costumers more intimately and faster. It was made possible by using chatbots, which imitates human conversation and interacts with its senders.

bot business

A business bot is a computer program devised for automated communication and information gathering. Trade industries are common bot users. However, entertainment and gaming companies are also using bots to make their pages and applications more interactive. Moreover, some consumers prefer engaging in conversation with bots than human servers.

Bot Business – Why Should Your Business Have One?

If you have to look at how business competitiveness is measured nowadays, it is based on the efficiency level of their respective customer service. Knowing that every business is now using chatbots to manage their customers, why would you let your business get left behind? SO to give you some ideas, below are the reasons why your company should use bot business right now:

1. Bots are now dominating the world of commerce

Social media marketing and online shopping are now growing. Before, industries were shaken by applications and infographics. Nowadays, something has already stolen the spotlight— business bots.

Most businesses are now entering the online community to increase their customers. Be it in the fashion and beauty industries, gadget shops, or even restaurants; they now have their online sites to accommodate more costumers. Even bank and loan companies are also using this nowadays. Some of the examples of companies using bots are Starbucks, Spotify, Fandango, Sephora, Wall Street Journals, and McDonalds.

As more online customers are discovering the hype and convenience of online shopping, companies have new problems. They do not have enough employees to answer the inquiries of heightened costumers. With this, bots came to the rescue. Today, there are around 100,000 active online bots in the Messenger community already.

Moreover, bot business is not only used for communicating with costumers and answering their inquiries. Most users create their bots for other business tasks such as a collection of costumers’ information, reducing overhead costs, and organizing meetings. Marketing is now expanding, and more population are now engaging in more online activities. This is the reason why the numbers of people who are using bots are now increasing.

2. Brings in more costumers

Due to the effectiveness of bots, costumers of companies are now reportedly increasing. Sephora has heightened its makeover appointments by 11% due to the Facebook Messenger App. Meanwhile, 1-800 flowers reported that they increased their messenger orders by more than 70% by using bots. Over billions of users of messenger applications, it is most likely that bot businesses can find their most loyal customers online.

Moreover, bots increase the company’s brand and image. Communication with costumers is the embodiment of the customer service of the company. Artificial intelligence has fewer tendencies of acting personal due to their lack of emotion. Despite these, good chatbot can communicate with the customers better and more intimately than some employees.

Upselling is also one of the functions bots can do. Shopping is like an addiction, and after a person bought something, they are more likely to crave for something more. This is an excellent opportunity for upselling to take place and recommend more products to the customer. Furthermore, it can also do predictive analytics. It collects data and information about the liked and bought items of the customer. It would then analyze the products the consumer is likely to buy next. According to McKinsey, a report says that 35% of Amazon’s consumer purchases came from product recommendations based on algorithms.

3. Smart Messaging

Online chatbots use smart messaging to save time and efforts by automating customer support. According to Gartner, by 2020, over 85% of customer interactions would be handled without a human. Furthermore, costumers find bots more convenient. Companies were able to answer their inquiries much faster with it. By inputting complete brand and product information, pages and sites were also able to clear misunderstanding much better.

Moreover, they can update costumers about the status of their accounts and the new promos available. Bank companies also use bots to automatically warn their clients about issues and dangers in their bank accounts. Personalization also helps businesses a lot. According to an Accenture report, consumers are 75% more likely to buy from a retailer that recognizes them by name or recommends options based on past purchases.

Moreover, this saves the company effort and time that they can use for other things like creating more products or planning more diverse promotions.

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4. Human Relations

Human Relations is one of the important factors that companies must always consider. However, most HR employees are having problems in maintaining a high level of engagement of employees. These days, business bots are now on their way of improving HR in companies as much as possible. They help the employees’ engagement in their work. It also decreases HR headcounts, costs, and efficiency.

Moreover, by becoming the middle layer, bots integrate with existing systems and offer a much easier user-friendly experience for the employees. Artificial intelligence also helps in the recruitment process effectively. After job postings, they easily inform and communicate with potential employees. It evaluates their background, qualifications and gives them scores automatically afterward. Applicants were also tested by asking them simple questions like a hiring assistant.

Business Without Chatbots – How Would It Look Like?

Since bot business is now widely used today. Its benefits become a vital part of the business foundation. Now, if we eliminate chatbots from the picture, do you have any idea how our business world would look like? Well, let’s try to take a look:

1. Increasing Operational Costs

Believe it or not, your bot business won’t survive without customer service. Customer agents are the ones who manage your customers from their requests to complaints. Hiring full-time or groups of full-time customer service agents are too costly. They are being paid monthly in return for their hard work. Therefore, without chatbots serve as an alternative customer service agent, expect a continuous operational cost.

2. Slow Marketing and Sales Progress

One thing that chatbots always guarantee is maximized customer engagement. Additionally, chatbots can accommodate a vast number of customer concerns and provide assistance right away. That is why many of your customers receive more interactions from your business. So, imagine your business interaction without chatbots? Expect that customer concerns are not quickly addressed and responded.

3. Reach Fewer Customers To Introduce New Products

When your business is launching a brand new product, it is essential to broadcast its details to a vast audience right away. One thing you can do to reach them out certainly is to let your chatbots talk for you. Since chatbots have an amazing capability to speak to several people simultaneously, introducing your new products would be so much efficient. However, if it has to be done manually by real-human marketers, this may take a quite long time before reaching a large number of potential customers as much as chatbots can do.

4. High-satisfactory Customer Service is Quite Hardly Attainable

Pleasing our customers is indeed a tough challenge for business owners. All their demands are continually changing and becoming more demanding as days go by. Therefore, chatbots, which can send efficient and immediate responses to their customers, are what you need to gain high-satisfactory remarks from your customers. Nowadays, most of them demand instant action, which is quite difficult for real-human customer service agents to provide.

5. You Have to Do the Same Operations Repetitively

There are some similar tasks that you have to do at least every day. Some of these operations could make you feel dull eventually from doing it again and again. However, chatbots have one feature that addresses this business issue. Chatbots introduces automation to the world of business. With this, some daily operation, like sending updates, business reporting, and other related tasks, can benefit a lot from automation. Just imagine your business day-to-day business operations without chatbots; your days in the office would be relatively the same.

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6. You Lose the Chance to Better Understand Your Customers

Chatbots can collect and record a number of personal information of their customers while talking to them over the chat. That is why bots can provide a transparent record of data that business owners can use to analyze their customers. Using these records, the analyst can also locate some sign of improvements within their business and identify how their customers behave. Real-Human customer service may indeed get a hard time doing this all at once. Chatbots are directly connected to the business’s entire database that is why; chatbots can put in and put out data easily. 

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If you have a business and you do not want to be outdated with the latest trends, you need to have these trendy bots. However, creating an interactive artificial intelligent agent that the user would trust is not easy. However, with HeroBot, you can easily make the best bot business that can satisfy your needs. For more information, you can visit our website by clicking this link.

Why Should Customers Talk To A Chatbot?

talk to a chatbot

Does your company receive an immense amount of emails every day and you can’t answer them all at once? How long does it take you before you can send all your response to them? Perhaps, it takes a lot of your time and effort before having it answered. If so, this might result negatively in your business. Customers nowadays expect a very immediate response from the concern they have relayed whether via email or other social media platforms. That’s why investing in chatbots for customer service purposes would not be a wasteful decision. Letting your valuable customers talk to a chatbot for their concerns is indeed a wise choice.

talk to a chatbot

Chatbots’ efficiency level is indeed more than enough. It can perform various business operations all at once. Do you know what makes chatbots ahead of a real-human agent? Well, chatbots have a unique feature we call automation. If compared to a human, automation almost equates our perseverance.

However, perseverance is sometimes not enough to please our customers. Customers always expect instant gratification, which is not attainable with just a mix up of determination only. It requires strong technical effort and online support to be able to reach this goal. Do you feel threatened that you might fail your loyal customers? Better not, because chatbots are there to help you.

When it comes to efficient and effective customer service, chatbots are the best partner you can lean on. Are you eager to know the reasons why? Well, let’s get through it. 

The New Customer Service Superstar – How Chatbots Rise to Popularity?

Have you already heard about chatbots before when you were just a kid? Well, maybe not yet. Chatbots have risen to popularity for not more than about ten years ago. However, do you wonder how chatbots instantly become the new superstar in customer service today? If so, let us take a look at some reasons why business owners suddenly turn to chatbots for customer service:

1. To complement the rise of messaging apps

Since the beginning of 2018, messaging apps have become popular around the world. Many expect that billions of people around the world are using messaging apps as the primary mode of communication. As a result, businesses enter these platforms for customer service purposes. Till digital advancement continuously transforms customer service and eventually contributes to the birth of chatbots.

2. To meet the customer’s expectation for immediate response

Take note of this: customers are always right. Whether you understand or not, they are still on the right side. Therefore, the only thing that a business industry can do is provide them the best services your business can offer. However, though you know to yourself that you have already done your part, it is still not enough sometimes. Customers demand more, especially for a quick yet with a quality response. That is why developers have decided to create a computer program that can cater to this expectation. Perhaps, they do not make a mistake to develop chatbots that undeniably become so useful today.

3. To spend a lesser cost on customer service

Hiring a full-time agent to manage your customer service would be extremely costly. As a result, the business owner wants to resort to an alternative that would give them the same and uncompromised service in lesser expenses. Well, chatbots become the instant answer for their life-long prayer. They have the level ability to continually manage their customers without paying for their service every month.

4. To keep their business updated to the latest trend

As companies see that their competitors are using chatbots for a more innovative customer service experience, why would they let their business left behind? That is why; the use of chatbots for customer service purposes suddenly soars to popularity.

Why Would You Let Your Customers Talk to A Chatbot?

No wonder how chatbots can reshape the existing landscape of our customer service. As years of digital advancement go by, customers can no longer distinguish themselves if they are talking to a real-human agent or a chatbot. That is why business owners allow chatbots to talk to their chatbots. Today, it almost has a perfect resemblance to a real human customer service agent. Therefore, it is safe to conclude that letting your customers talk to a bot regarding their concerns is undoubtedly a wise decision. If you are not still convinced, below are some specific uses of chatbots to customer service:

1. Chatbots provide transparency when it comes to customer records

Your chatbot is programmed to have direct access to your database. That is why it can provide your customers with transparent information regarding their transactions with your business. More so, chatbots act more interactive and flexible when talking to your customers. With regard to informational purposes, chatbots can easily accommodate and interpret changes and provide solutions at the same time.

2. Chatbots act as your 24/7 customer service agent
talk to a chatbot

As we know, the most number of customers always demands immediate and 24/7 assistance, especially when it comes to technical and online support. In this matter, chatbots would be a great help. Chatbots can always help your customers whenever they need to retrieve their forgotten passwords, track the progress of their transactions, and other related concerns. As your virtual customer service agent, chatbots are anchored to a standardized functional structure. This makes it knows enough about your business and able to entertain the needs of your customers effectively.

3. Chatbots serve as your company’s front liners

In customer service, collecting customer’s information is crucial to the success of other business processes. With chatbot’s advanced technology, retrieving customer information while entertaining them is efficiently possible. Chatbots can perform them simultaneously since chatbots have direct access to business databases. More so, chatbots can also verify the encoded information right away.

Why Should Your Customer Trust You?

As a customer who’s seeking for convenience and immediate actions, why won’t you mind to transact with a chatbot? Once you talk to a chatbot, you must be aware that you put all your personal information in them. Are you worried about some confidentiality issues? You should not. You can trust your chatbots with your personal and most confidential information as long as you consider some data security measures.

Below are some of the best security practices you must take into consideration whenever you talk to a chatbot:

1. End-to-End Encryption

Since chatbots are connected to vast channels such as Facebook Messenger, Slack, and Telegram; invasion to data privacy would no longer be impossible. That is why; the development of E2EE is indeed a great help to preserve confidentiality. With E2EE, all the conversations you had while you talk to a chatbot gets encrypted. In this way, data trespasser would get a hard time interpreting your personal information since it has been all converted into codes.

2. Authentication and Authorization of User Identity

As technological advancement continues to move forward, the ability of hackers does integrate as well. Chatbots utilize authentication and authorization to verify the credibility of logins to prevent hacker attacks. The user has to secure an authentication token that he can use throughout the particular session. 

3. Self-destructive messages

In maintaining confidentiality, erasing all the traces of past conversation is a great help, mainly when it tackles highly-confidential information such as bank account numbers. With self-destructive features, the data would stay only on a particular conversation within the prescribed amount of time. This confidential information will vanish right away.

4. Secure Protocols

Nowadays, we can hardly tell if someone unauthorized is sneaking through our essential transactions. Therefore, HTTPS is helpful to keep the chatbot’s network security intact. Hypertext Transfer Protocol helps chatbots to transfer data using an encrypted connection. In this way, people can’t go through your conversation.

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We still can’t deny that the traditional way of managing our customers is still useful nowadays. However, little integration wouldn’t hurt. If you wish to elevate your service to your customers, engaging with chatbots would be the best move you can ever make. However, of course, responsibility and discipline is still the key to keep everything in place. Your adequate knowledge about this technology would help you save yourself from getting compromised.

talk to a chatbot

As a professional business owner, you must not just resort to chatbots opportunity because you want your business to get exposure across the online platforms. More than this, you should genuinely care for their welfare. Give them a very efficient customer service experience by letting them talk to a chatbot. Try to provide them instant gratification while your company itself savors fruitful benefits. Are you interested to know how to get to it? Well, it begins with a great and wise choice.

If you are eager to serve your customers from the bottom of your heart, engage with a reliable chatbot industry. For chatbot concerns and how it can help your customer service, consider HeroBot. We have skillful and experienced chatbot experts to cater to all your chatbot needs. We offer a variety of services where you can choose from depending on the needs of your company. Interested in our services? Come and visit us at https://powerpres.com/.

The Voice Recognition Technology behind Talking Bot

talking bot

AI chatbots and voice recognition technology are seeping its way to the digital trend in such a fast pace. These days, artificial intelligence chatbots do not only apply to the gadgets we have but, the current market is also adapting it for customer service. Chatbot therapists, chatbot shopping aids, and chatbot weather forecaster are only some of the examples of AI chatbots. Not only that chatbots can reply to your messages, but they can also talk to you in your native language. Such bot is called talking bot.

A talking bot is an AI chatbot infused with voice recognition technology. Combined with the power of natural language processing, such bots respond to customers based on their understanding. Through voice recognition systems, conversational bots are able to respond to user’s questions and execute user’s commands. This digital advancement proliferates in the market in every way we can imagine.

free app marketing

Anatomy of a talking bot

Artificial intelligence is the brain of conversational bots. This brain makes it possible for a talking bot to respond in a way that a real-life person does. Because of this technological lift, customer service has been more efficient. The artificial intelligence in bots makes computers do things that humans can. But, aside from AI, there still are some sciences behind this friend of ours.

Natural Language Processing (NLP)

NLP is a field of computer science, artificial intelligence, and information engineering that is responsible for making interactions between machines and humans possible. Particularly, natural language processing is concerned with how computers process and analyze large amounts of natural language data. This is also applied to talking bot or conversational bot.

The objective of NLP is to read, decipher, and understand human language in a valuable manner. Amazon’s Alexa, for instance, is powered with NLP to understand its user’s command and then fruitfully responds to it. Without this AI subfield, a talking bot will not be able to differentiate the difference between “hello” and “goodbye” and will not be able to respond to conversations meaningfully.

Voice Recognition Technology

Voice recognition is another field of computer science that is concerned with designing computer systems that can recognize spoken words. Speech or voice recognition is the ability of a machine or program to interpret and carry out spoken commands. This technology allows its users to do hand-free simple tasks. For instance, voice recognition on chatbot involves voice dialing, speech-to-text processing, and home appliance control. Using this technology, a talking bot interprets a string of words into a meaningful phrase and then identify its intent.

Customer service in the current market

You may be wondering how voice recognition technology is used by the current market to leverage their customer service. Well, there are a lot of brands that tried using a chatbot to increase their engagements. Amazon’s Alexa, for example, has been the entry point of a brand that wants to get in the trend of talking bot. The voice recognition feature of a conversational bot is fundamentally re-shaping the current market in a way that increases their customer service. To prove this, reports say that voice recognition platforms had only a word error rate of five percent.

Since today’s technology is continuously working on perfecting voice assistants, a large number of companies are trying to provide their customers intelligent and state-of-the-art conversational bots. Instead of human aids, brand customers converse with bots, so they do not have to get on hold until a human agent is available to talk to them.

How to use voice recognition to enhance the brand experience

With the vast technological advancements today, brands and companies are using it as their weapon of marketing. It has been proven that using the latest technologies like talking bot increase customer satisfaction. Furthermore, the latest technologies are now called as the future of marketing. Well, the world of artificial intelligence is developing in a fast phase so, here are some proofs for this claim:

Voice recognition changes the customer experience

To put it simply, consumers do not want a large number of answers to their questions. What they want is “the answer.” By using talking bot technology, brands provide customers with the simplest and most useful answer that they need. In this way, brands make it easier for their customers to get their needs in a short span of time. In addition to this, a chatbot can handle a vast number of queries all at the same time. Such power enables users to get real-time answers without waiting for a live agent to assist them.

free app marketing
Bots make getting customer preference easier

Conversational bots are able to know what their customers prefer by simply giving them choices and asking them which they prefer. After the choosing and picking process, the chatbot will be able to recognize the preferences of its customers and finally will offer them the products or services that will suit these preferences. Additionally, bots can remember a consumer’s preferences so that when they come back, the talking bot will instantly send them services or products based on their previous conversation.

Conversational bots make conversing to customers more comfortable

There are consumers that do not feel comfortable talking to live service providers. When such a thing happens, conversational bots step into action. Customers will be more at ease to tell confidential information since they know that they are not talking to real-life people who can spill the information they share. Additionally, bots can store information and data for future use, so when the customer comes back, they do not need to do a repetitive question and answer portion about their preferences.

Examples of a Talking Bot

Businesses always want to be in the trend since they know that being in the trend will be their edge in the battle between brands. Moreover, the rise of conversational bot became one of the fastest-growing customer service providers for businesses because they can make conversations with a lot of people simultaneously. Here are some examples of bots that will make you want to have your own talking bot for your business.

Amazon’s Alexa

This digital friend of ours is one of the most useful conversational bots by various companies. Developers created Alexa gadgets like Amazon Echo and Amazon Echo Show. On the other hand, there is also an Alexa for Businesses. This chatbot enables companies to use Amazon’s virtual assistant in order to finish more tasks. In addition to these, Alexa also has a lot of skills that enable more efficient customer service. For instance, you can ask Alexa to manage your emails for you. In this way, you can save more time for other, more important tasks while Alexa takes care of your messages.

Apple’s Siri

This voice-controlled personal assistant has been around for some years now. Siri interacts by talking to its user in such a way that a friend does. The user can ask Siri questions, make her execute commands, or help find what you need, hands-free. Moreover, this Apple personal assistant has access to every application you have on your iPhone, mail, messages, contacts, maps, and dialer, for instance. Siri can give you personalized results with its numerous capabilities.

Baidu

This digital assistant is more like the Google of China. Additionally, Baidu is China’s biggest search engine. The software understands both English and Mandarin. How? Well, this digital assistant uses Deep Search 2, which is a software that is developed in Silicon Valley. Because of this system, Baidu was able to learn and understand words by listening to recordings and reading their transcriptions simultaneously.

Google Assistant

Google’s chatbot was an extension to Google Now. But, while Google Now was not available today, Google Assistant still lives to aid its users in various tasks. Additionally, Google Now supports both text and speech commands. By saying “Okay, Google’’ or “Hey, Google,’’ the user will be able to wake Google Assistant up. You can connect voice assistant to smart homes and devices so users can turn on and off appliances hands-free. Also, Google Assistant can access applications on your devices such as your calendar, music, and reminders. It can also search for weather forecasts and news online.

With the continuous integration of technology into our daily lives, it is important to use it to our advantage. Businesses, for instance, can use a talking bot to increase their customer engagement as well as to build better customer experience. By doing this, they can build loyalty among consumers while providing what their customers need in the fastest possible way.

free app marketing

Moreover, consumer preference change over time. They want answers to their queries in the fastest possible way, and having a bot for your business will help you give the fast service that the customers need without having to hire more people for your business. You see, bots really are the future of marketing. 

If you are in need of a conversational bot for your business, HeroBot is here for you. Contact us now to get the bot that best suits your brand.

Best Chatbots in Free App Marketing

free app marketing

You might have already faced fierce competition if you started your own business. If you want to stand out among your competitors, you have to follow some free app marketing strategies. This can guarantee smoother business transactions and better communication with your customers.

Free app marketing is about the interactions with the users through their entire lifecycle. This starts from when they heard about your business until they become a regular and loyal customer. In order to make this useful, you have to figure out who will be your target audience. Moreover, you have to know where to meet these persons and what they expect for your product or services. The effect will be a lot stronger if you are able to capture what your target audience wants.

free app marketing

Knowing about your competitors will help you improve your process. It can also distinguish your business from competitors and navigate challenges in your market. Moreover, you, as the owner of your business, have to determine your main advantage and try to enhance them.

Free app marketing strategies

The most common question marketers will ever encounter is how to market their products or services. Working with a mobile chatbot has given everyone a unique opportunity with hundreds or thousands of business workers and customers. Many of them have shared investing a significant amount of time and money in creating a chatbot. This way they can upgrade their business to the best it can be. So, to help you handle the landscape of the chatbot app marketing, we present this article. Here are some free chatbot app marketing strategies that are proven effective.

1. Know your Target Audience and Competitors

If you don’t know the benefactor of your chatbot app, creating a free marketing app would be useless. You will be needing to know your customers’ demographics. You also have to understand the age, lifestyle, and any other factors that a potential target audience has.

Not only should you know your target, but you must also have knowledge about your competitors. Knowing them will help you improve the process of the system. It will also good for navigating challenges in chatbot app marketing and distinguishing your business from competitors. With this, it will be easier to identify the strength and weaknesses of your competitors. Your free marketing app should also be better than the alternative mobile app landing pages that keep the readers informed in a creative and unexpected way.

2. Focus on the Key Performance Indicator’s specific to app marketing

Setting up goals is very similar to marketing campaigns. Your goals should be more realistic, measurable, and time-bounded. It is the perfect tactic, along with the app-specific nuances, to reach your objectives.

 The company’s chatbot app development team should focus on the significance and benefit of these KPI’s in your marketing plan. Additionally, it is essential to understand how these goals serve the objectives of the company. So, in that aspect, your chatbot app marketing goals should closely coincide with the goals of your marketing strategies.

3. Dedicate the resources your chatbot app deserves

Nowadays, marketers focus on their mobile advertisements. They dedicate a large percentage of their marketing budget to this tactic. In the era of technology, apps are a powerful marketing tool. Therefore it requires a higher allocation of marketing resources.

Mobile Marketing Association studies the marketing effectiveness of mobile apps. According to them, marketers should be spending more on their marketing budgets on mobile. Once you have collected your marketing budget, you then need to plan on how the budget will be used for your marketing app. The promotion and advertisements for products or services should be creative and engaging at the same time.

4. Ensure your chatbot app delivers the best experience

In the past, business relies mostly on printed ads. However, nowadays, such means of advertising might be boring. With a chatbot, you are convincing and selling your products to the consumers based on the experience that your chatbot provides. And, more importantly, how the experience is entirely different and superior to the other experience that customers previously had on traditional marketing. The strategy of marketing the experience has caused customer experience to become more convenient across every industry.

5. Make timely improvements

Measuring areas of traditional marketing is a lot more different from measuring the success of free app marketing strategies. Mobile technology is new and developing rapidly. Therefore, this means that the best of today may not be the best for tomorrow because there will most likely be a more effective and efficient way to relay information.

And now a lot of companies apply traditional marketing measurement tactics to the chatbot app. It is much more valuable use of time and resources to research new techniques and compare them with your current practice.

6. Artificial intelligence in the app marketing

Traditional marketing is a wide-ranging category that includes many productions of advertising and marketing. Traditional marketing applies the selling of the product or service as a part of an advertising strategy. HeroBot will help you build your chatbot for your effective free app marketing strategy.

free app marketing

One of the convincing benefits of having a chatbot for marketing is that the consumers will understand more the potential that your business has to offer for the people. Bot advertisements can rapidly make your business more accessible, overrated, and easier to purchase. Therefore, this means that it is easier for marketers to find target customers even just by reaching in people’s social media accounts.

HeroBot will certainly help you build your chatbot, which will surely provide promising results. Chatbots are currently are more capable than an average agent representative.

App marketing conclusions

If you believe app marketing can’t get any greater or better, then think over and over again. A lot of businesses have begun to purchase the most technological trends like chatbots. This technology allows brand too effortlessly to obtain target audience like millennials. Chatbots can be a great tool for increasing and boosting the efficacy of the app markets. These recently attain conventional popularity, due to breakthrough and development in technology surrounding chatbots. Because of this kind of app, the markets remain the most successful and powerful marketing in the digital world.

It is beyond evident, at this significant point, that mobile is a demanding component of the marketing mix and success of the company. Thus, they have to move beyond the mentality of having an app for further understanding of the impact that they can have on active brand awareness, increasing revenue, and traffics of the stores. And now the best and the brightest app just like artificial intelligence such as online chatbots in free app marketing are going to be the one willing to go all in and dedicated the necessary time, effort and cost towards developing this strange environment of the furthest extent.

What makes the HeroBot’s rating high in free app marketing?

People now heavily depend on advanced technology devices when it comes to solving their problems. Luckily, things have become much easier with the release of these chatbot apps. However, there’s a lot more improvement and changes with these technological application’s advancements. The HeroBot platform assumes a certain familiarity on the internet. Users can expect that HeroBot will help them all the way through their chatbot making ventures.

In addition, people considered HeroBot as a real hero, because this chatbot-making platform makes peoples’ life a lot better and convenient. HeroBot has been designed to allow for the future extension of functionality and to a corporation to become more efficient and cost-effective. And because of its potential, HeroBot becomes popular and is also considered as a great indication of a business’ success. People happily find everything they need in the contributed work of artificial intelligence.

HeroBot Online platform

HeroBot Messenger Chatbot-creating platform is the future of digital marketing. Basically, it is an online platform that enables users to build their own chatbot without the need for complex coding. HeroBot will help you build an AI chatbot that has the direction of various commands and much more like a natural sound conversation with your customers.

free app marketing

With the complete set of tools that can convert anyone into a subscriber, HeroBot makes it excessively easy to grow businesses’ contact and customer list. HeroBot has the chat broadcast that sends pieces of information, notifications, updates, and promos in Facebook Messenger with 85% open rates. By creating conversion funnels, HeroBot’s lead-generation user flow with the interactive widget, app integrations, and smart conversion tracking features.

This app also has agency client management that has unlimited pages, ultimate growth tools, user administration, and exclusive analytics reports for agencies. Chatbots have their pre-made bot template just like HeroBot for every business vertical.  Herobot’s platform comes with tons of pre-made facebook messenger bots literally for all business verticals, so that the user doesn’t have to lift a finger.

For a small amount of investment and free app marketing, the user can get an excellent solution for generating high-value customers for their business. Also, with the features of a familiar interface and a user-friendly app, HeroBot is impressive and knowledgeable for getting the customer’s issues resolves, or a question answered.  So what are you waiting for? Get in touch with us and learn more about HeroBot by clicking this link.

Awesome Chatbot List: The Reasons Why You Should Love Chatbot

love chatbot

Have you ever fell in love with a chatbot? If yes, well, I cannot judge you. There really are a lot of reasons why you should love this innovative platform. From the beginning of chatbots when Alan Turing published the question, ‘’Can machines think?” which gave life to of Artificial Intelligence, to the most sophisticated chatbots the digital world has, there really are a lot of reasons to love chatbot.

love chatbot

Let me tell you a story. There was once a renowned psychologist named Robert Epstein who fell in love with a girl named Evana. Way back in 2006, Epstein, who was also the former editor-in-chief of Psychology Today had a couple of month-long online affair with Evana. But, there was a problem, Evana turned out to be a product of Artificial Intelligence. AI platforms like Evana are more commonly known as chatbots. Of course, this is not the kind of love that I mentioned a while ago. However, I can give you a long list of reasons why you should love chatbot as well as the list of innovative chatbot platforms online.

The Brief History of Chatbots

Since the first AI-powered chatbot was already mentioned, let me first take you back to the history of bots.

As mentioned, it was in 1950 when an English computer scientist named Alan Turing proposed the question, “Can machines think?” which gave birth to the first artificial intelligence platform named Turing Test.

In 1966, the contemporaries of Turing tried to pass his test. Joseph Weizenbaum created ELIZA, the first-ever chatbot. However, ELIZA failed to pass the Turing Test.

ALICE was the most advanced chatbot in 1995. Although this bot was not able to pass the Turing Test, it received a lot of awards for being the most innovative bot of its time.

It was in 2010 when Apple brought Siri to life. Siri is an intelligent assistant that is able to operate using voice command.

In the present, Amazon wants to improve their AI voice command named Alexa by making her an intelligent social bot who can talk to anyone, anywhere.

Reasons why you should love chatbot

Just like your crushes, chatbots also have some good qualities that users find attractive. But, before I give you the list of AI-powered platforms that you should fall for, let me first enumerate the reasons why chatbots are getting famous nowadays.

Accessible

Chatbot interfaces today are equally accessible, regardless of language proficiency. Additionally, the latest chatbot interfaces can now be used by people with visual impairments. For instance, chatbots can read texts aloud for people who are visually impaired.

Secured

There are a lot of data breaching issues in the midst of the digital world’s fame. However, chatbots became more secured. These bots are transparent on the data they collect; furthermore, users can now choose what information the bots can collect.

On Point

Chatbots can put what you need right in the palm of your hands. Whether you are shopping for clothes to buy or accessories to use, chatbots can help you find it with just a couple of clicks. Moreover, chatbots are task-focused. You can describe the clothes and accessories you want, and this chatbot will definitely find it for you.

Smart

Based on the prior conversation, chatbots can predict the next thing that you might need. In addition to this, these AI platforms can give suggestions whenever they get the chance to. With chatbots, you name it, they have it.

Emotionally Intelligent

An ideal chatbot has a reasoning capacity and can predict whether a customer is happy, sad, or angry even without the aid of a live agent. Moreover, it can also decide what it should do next for the good of is customers.

Engaging

Get over your common and boring online customer experience. Chatbots are now offering fun and unique ways for customers to connect with businesses. Additionally, chatbots are more personalized than traditional customer services, which makes it suitable for any type of customers.

9 awesome examples that will make you love chatbot

What is the list of qualities if nothing possess these qualities, right? Ever since the birth of the Turing Test, chatbots continued to develop until they became what they are today. A lot of businesses are now using chatbots for their own leverage. Likewise, the use bots not only to market their brands but also to make sure of their customers’ satisfaction. 

Having said these, here is the list of 9 chatbots that business customers will surely fall in love with:

The Starbucks Barista Bot

This digital friend of ours is the reason why coffee fanatics love chatbot. Starbucks Barista Bot uses Facebook Messenger to order your coffee without the need for you to interact with real-life people. This chatbot has the most valuable purpose for coffee lovers and spares them from having to endure the long lines in coffee shops. Such convenience will give more time for customers to finish their tasks while their shot of energy booster is being made for delivery in the location they selected through the chatbot.

love chatbot
eBay ShopBot

This is created for people who love to go online shopping spree. eBay ShopBot debuted on Facebook Messenger in the year 2006. This chatbot is perfect for people who love shopping but hates browsing for a long time. As time passes by, the digital world is offering more selection to online shoppers, and choosing what to buy can be time-consuming. With eBay ShopBot, predictive choices based on how you describe your preferences will be sent to your Facebook Messenger.

Poncho Bot

Think of the last time you went out of your house without bringing an umbrella, and the rain caught you by surprise. It would have been nice if you were warned about the bad weather at that time, right? This is the reason why Poncho was created. This bot is a weathercat from Brooklyn that sends you daily forecasts based on the location you selected when you registered for the bot. In addition to this, Poncho also answers to simple, weather-related questions. “Will it rain today?” and “Should I bring an umbrella?” for instance, are some of the question that this weather friend can answer.

Hipmunk

This chatbot is perfect for travel enthusiasts. Hipmunks sends deals and promotion on Facebook Messenger based on the user’s preferences. Travelers visit a lot of sites before booking for a certain destination, but with the perfectly tailored capabilities of Hipmunk, traveling was made more convenient.

Duolingo

Learning another language other than your native one can be difficult most, especially if you try to learn it on your own. For this reason, Duolingo was born. The chatbot developed a feature in its app where language learners can converse with native bots through Facebook Messenger. Additionally, Duolingo has a feature where users can take the Duolingo English Test (DET), a language certification exam that is accepted by over 200 universities.

Whole Foods

This Facebook Messenger bot is famous cooking recipes, recommendations, and inspirations. More so, customers who use this chatbot can send an emoji, a bell pepper, for instance, and the bot will send recipes that involve this ingredient. This exploratory chatbot proves that there are many ways to engage shoppers and improve their shopping experience.

Google Assistant

This is Google’s recreation of Amazon’s Alexa, Microsoft’s Cortana, and Apple’s Siri. Google Assistant has made amazing progress ever since its launch in 2016. It supports both text and voice entry, which can be activated by saying, “Hey, Google.” Google Assistant can control your devices and smart home, find information online like weather forecasts, latest news, and even giving you directions. Additionally, Google Assistant can also give you real-time spoken translations.

HealthTap

The HealthTap chatbot is also connected to Facebook Messenger. This bot answers your health-related questions which are reviewed by physicians who are associated with HealthTap. People who are feeling unwell no longer have to wait for the doctor’s diagnosis, they can already know what is happening to their body with the help of this chatbot. However, the bot’s recommendation may be insufficient so they can still opt for a live video consultation on the app.

love chatbot
National Geographic Einstein Bot

Have you ever wondered how Albert Einstein would’ve talked if he’s still alive? National Geographic has the answer to your curiosity. Einstein Bot, created to promote their show Genius, use conversations with users to promote their show. Additionally, they send interesting bits of information that creates engagement with users.

Let’s face it, we cannot live in a world where Facebook and Facebook Messenger does not exist. For this reason, all the chatbots listed above are connected to Facebook Messenger. Aside from this, Facebook and Messenger are the platforms where people spend most of their time, so chatbot developers target possible customers through these platforms. To cut things short and to summarize everything listed above, this is the reason for you to love chatbot: because it makes your digital life easier and more accessible.

If you are in need of chatbot that will help you target customers and raise your business engagements online, HeroBot is here to help you. Visit HeroBot now and we will bring the chatbot you need for your business.

Personal Language Tutor? Talk to A Bot Online

talk to a bot online
talk to a bot online

If you would be observant nowadays, you’re going to notice that Artificial Intelligence almost dominates every aspect of our lives. Online transactions, marketing strategies, almost everything you could imagine is powered and automated already by Artificial Intelligence. A hundred years ago, this was just fiction, but now, it already becomes a vital part of our lives. Surely, you would no longer get shocked if I tell you that you can learn and master a language by just going through your phones and talk to a bot online.

The Internet has evolved a lot that even makes this aspect possible. Imagine, you no longer have to enroll for a costly language course to learn it. It is just a click away. Learning the language is very interesting and full of fun, but going through the process may be challenging. The technology is already there to help you. Now, success is still in your hands. Dedication and perseverance are the good combos to learn the language from a chatbot application. These chatbots guide us, but the acquisition still depends on how we would persevere to have it.

So if you are now ready, let get straight to it.

The Perks of Learning A Foreign Language

More than you know, learning a new foreign language opens the door to many opportunities. However, not everyone appreciates language because most of us are not aware of what it could bring us. So, let’s now take a look at the things below; it might help you open yourself to some foreign languages:

1. It reduces social discrimination

As most people say, language is the soul of a country. That is why; if you grasp more about its language, it no surprise that you could also learn more about its culture and society. In this way, you can easily broaden your understanding and decrease unpleasant judgment towards their culture and their customs.

talk to a bot online
2. It helps you understand more about your own culture

Since language has taught you to understand the culture of other countries, you can also learn more about your own culture. It happens because you can able to compare other culture with yours that leads you to a keener knowledge towards your own culture.

3. It makes your international travel more convenient

If you’re planning to travel, it is important to learn at least the basics of their language. Remember, the key to a successful travel experience is communication and interaction.

Benefits of Learning A Foreign Language Using Chatbots

Who would expect that with the advent of chatbots in today’s digital world, learning the language would be possible through virtual assistants? Now, it is possible to understand the fundamentals of a language you desired to learn by just going through your computer or mobile phone and talk to a bot online. You may feel awkward at first because such courses are too complex not to be learned from classrooms. However, when you try once, you would realize it is almost the same. Below are some of the benefits you can get by using chatbots in learning a foreign language:

1. Adaptive to the needs of students

With language tutor chatbots, you can learn the language compared to the classroom because it focuses on you. It records data about your progress and finds some ways exclusive to improve your learning experience based on your records. If you consistently talk to a bot online with the high-intelligence level in languages, you would inevitably get influenced by it as well.

2. Feedbacks right away

You can instantly receive feedback as immediate as minutes after your last transactions. In this way, you can still recap and able to figure out where you did go wrong in the process. Compared to school-based sessions, it sometimes takes one semester before receiving your grades and feedback. Imagine, you have to talk to a bot online, and you could get immediate feedback? Not bad anymore.

3. No Intimidation

Do you know why most people are afraid to try? It is because they are afraid to receive criticisms from their failure. Luckily, chatbots are not programmed to criticize people when they fail to learn a course at first try. In this way, if you choose to learn language from a chatbot, you would never feel intimidated. They are programmed to help you locate the aspects of your performance that needs improvements and help you enhance it through constructive directions.

Learn a new Language! Talk to a bot online!

One thing that you could get from a virtual language tutor is convenience. In real-life situations, it is tough to find someone who can teach you language with enough perseverance and patience. That is why; the birth of Language tutor chatbots is a blessing. You have to talk to a bot online to learn a very complex item like language. So to give you an idea, below are some language tutor chatbots that you can try:

Duolingo

Duolingo has a good reputation when it comes to language learning chatbot platforms. It is widely-used across the United States, and it is the most popular among any other platforms. This virtual language tutor can process the context of human users and respond distinctively and substantially. Learning a new language with less embarrassment is possible when you’re doing it with a chatbot like Duolingo. You can repeat it endlessly when something seems not clear. Unlike when you’re learning a new language from a native speaker, asking the same questions repeatedly would surely feel so awkward.

talk to a bot online
Mondly

Are you fond of traveling to different countries around the world? Well, it’s about time to check your first thirty-three countries because Mondly can offer you the language support. You can now wander around and go to restaurants or malls because without hesitations because you can’t talk with their language. Mondly can surely help you talk their language and to tell them straight whatever you want to say. What’s nice about this chatbot application is you can able to choose between written or verbal responses. In this way, you can both learn how to spell and pronounce words that seem too unfamiliar to you. Mondly is undoubtedly a very nice language tutor who can teach you the basics of the language you want to learn. 

Andy

As we all know, the English language is our universal language. Therefore, it is a must to learn the fundamentals of this language to have successful transactions with other people, businesses, and other industries. However, don’t worry because Andy, the Chatbot is there to help you. Andy provides different lessons about the English language that specializes in grammar and vocabulary. It can also offer you some games and refreshers to check how much you learn. This is not yet the most advanced language chatbot app in the market, but it can help you to learn the basics of the English language.

Lanny

Trying to learn Japanese, Korean, and Chinese characters is a very difficult task. However, if you are passionate to learn those, Lanny is what you’re looking for. This language chatbot app is equipped with extensive capabilities to teach a different language. Compared to other language chatbot apps, Lanny would also broaden your knowledge on the history and culture of the country where your selected language originates. This chatbot app supports iOS and Android devices.

Memrise

Not to mention, this chatbot application received the “Best App Winner Award” in Google Play Awards- 2017. What makes this chatbot app distinct from other language chatbot apps is its ability to offer other courses aside from language tutorial. Memrise supports twenty languages across the globe, so you have many choices to choose from. It also specializes in reading and vocabulary with native speaker vibes. Because of its advanced technology, you can use your phone camera to take a picture of a particular thing you want to know the name in your preferred language.

Conclusion

We can’t still underestimate the power of education attended in schools or universities. It is still the best source of quality knowledge and experience. Chatbots and other platforms powered by Artificial Intelligence only serve as our guide to utilize the knowledge we have gained from school properly. Additionally, learning becomes more complex nowadays as our world moves forward. That is why; chatbots were made to keep us in touch with such information and knowledge.

If you want to learn things, even those who are not related to language, you can talk to a bot online. They are well-designed to give us access to an almost infinite source of knowledge. There’s still a lot more with chatbots and its benefits; you can try to reach us at HeroBot if you wish to learn more about chatbots. We have chatbots experts who can make you understand the complexities of engaging with chatbots and its services. Visit https://powerpres.com.

Chatbot Testing – The Key to Efficient Chatbot Performance

talk to a bot online
talk to a bot online

We can no longer deny that chatbots have already brought a significant change to our lives. Everything that once just a dream becomes all possible with the help of chatbots. In business and all aspects, they are always there to save our day. However, we can’t still foretell how long these chatbots would work efficiently for us. Just like any other devices and software, there are some unexpected errors that can suddenly occur within their system. That is why; bringing your chatbot software for chatbot testing is really a wise decision. Try to figure out what’s the sense of your chatbot if you couldn’t access its functions because errors persistently occur? Believe it or not, you can refrain from these scenarios by just giving your chatbot a try.

Perhaps, chatbot testing may sound very technical and complex, but it’s really not. You only need to learn some essential elements related to chatbot testing until you find to yourself that you can actually do it on your own. Check it out.

Hands Off – Do Chatbot Testing First!

At first, you would surely get fascinated with what your chatbots can do for you. But, don’t ever forget to give it a massive try out. Perhaps, the capabilities you’ve been expecting from your chatbots are already installed in them, but sometimes, it doesn’t work the way it has to be. So to feel assured, check the list of chatbots features below.

These are the things you must always consider when performing chatbot testing:

1. Comprehension

Chatbots are programmed to interpret diverse kinds of messages from the inputs of human users. Hence, their Natural Language Processing ability has to be created in such a way that chatbots can still comprehend kinds of inputs unrelated to their basic functions. Chatbots’ ability to understand must not be limited to business and professional approach only. It would be great if they can interpret unexpected inputs and still capable of providing the right response to it.

2. Dialogue

The comprehension ability of chatbots highly relies on the conversation. That is why; testing its capability to come into a conversation is very significant. Try to imagine that you have already encoded input to your chatbot. However, you have to change it suddenly due to some unexpected circumstances. If your chatbot was able to cope with this sudden adjustment and responded favorably, be grateful because your chatbot is in good condition and functioning well. You can notice that your chatbots have good conversational flow if it talks skillfully and keeps you engaged with relevant responses.

chatbot testing
3. Resilience to Errors

Error management is a must-have feature that all chatbots must possess. However, this is something that often gets overlooked and set aside. Many chatbots have this feature installed to their systems, but there are times when it doesn’t function appropriately. Errors may happen at all times. Thus, chatbots must always be prepared to respond to this kind of situations and continue with the procedure. You can able to test this feature by going through their replies. If your chatbots are consistently sending you replies with substance and in relation with your all of your inputs, you have nothing to worry about. Perhaps, your chatbot is highly-resilient to errors. Make sure you go through this when performing chatbot testing. This is a very important area to check and look into.

4. Speed

How fast your chatbot can respond to messages, it receives at a time? You have to test this anyway because human users are too sensitive when it comes to performance speed. If you notice that your chatbot takes an unusual amount of time to reply, probably there is something not good with your chatbots. Chatbot testing can help you assess bot speed before paying for it. Bot speed can be tested by taking beta users on board.

5. Correctness

In many aspects of our lives, accuracy is very important. Same goes with chatbots. Human users always expect that chatbot responses are a hundred percent correct and reliable. Originally, chatbots generate responses from predefined utterances. You can check its accuracy by looking through correct responses it was able to produce out of predicted utterances. The number of correct responses it provided determines the level of its accuracy.

Ways on How to Test Your Chatbot

When you are buying your new mobile phone or a new laptop, the first thing you always do is to check if the specs are all intact. Same goes with chatbots. You can ask the programmer for chatbot testing before purchasing one. Below are some proven techniques on how to test the capabilities of your chatbots. Check it out:

But first, determine the areas you prefer to get tested!

It is really important to identify which specific areas you prefer to get tested with your chatbots. There are a lot of methodologies you can use for chatbot testing. But of course, you have to choose what fits your needs. Getting to know your preferred areas would be a great help to choose the right method to use. Having your chatbot tested the right areas, and specialization would give you access to its primary functionality. Thus, you can check the list of areas below to give you some ideas:

  1. Intelligence
  2. Reasoning
  3. Knowledge
  4. Input
chatbot testing

Now, here are some chatbot testing methodologies:

1. Developer Chatbot Testing

While the chatbots are on the process of development, it has already been tested by the developers. They test the software through verification and validation. Developers assess the responses if it answers the question with relevance and substance. If you have to look deeper, this is the most effective chatbot testing methodology. Technically, you can prevent further damage since you’re able to fix during the production process.

2. Functional Chatbot Testing

Chatbots are mainly designed to perform a specific function. Thus, chatbots must work at its best in this specific function. Testing its functional ability involves technical procedure such as boundary value analysis and equivalence partitioning. Boundary Value Analysis is a strategy that can be used to detect if the boundary of the input domain contains some bugs. Therefore, this method does not require looking for some errors in the input. On the other hand, equivalence partitioning involves the division of software into equal portions. The errors and portion can be identified by putting the portions into one test case. Each test case works to find a specific type of errors.

3. User Chatbot Testing

The user experience would tell if your chatbots are working nicely or not. Therefore, user chatbot testing is a must-done step before finally releasing your chatbot to the market. With this, you can collect all positive and negative feedback from them to help you locate the aspects that need some improvements. Chatbot try-out to users with different personalities can also be helpful to measure how flexible your chatbots are. It can measure specifically the comprehension and dialogue ability of your chatbots.

Why Must Chatbots Function The Way It Should Be?

If you’re thinking that chatbots with excessive and persistent errors only affect you and your business, you’re wrong. Aside from you, there is someone out there who gets more compromised with your chatbots – your customers. In a shorter context, everyone connected to your business is affected when your chatbots do not function the way it should be. That’s why; try chatbot testing as early as possible. Aside from what mentioned above, there are still some other things you can get from using chatbots that perform very well.

Read it out below:

1. You can save your time

With less error, lesser time is consumed to finish a conversation with chatbots.  Additionally, your customers would be left with positive vibes when their chatbot experience faces no hurdles. It is important to give your customers an immediate action, especially at times when they are raising complains against your company. Your high-quality customer service strategy would help you and your business get through it.

2. You can save money

Of course, if your chatbots are performing at its satisfactory level, you don’t have to spend more money on repairs and rehabilitation. Instead, you can just allocate this money to sustain the good performance of your chatbots.

3. You can keep your customers steadfast to your business

You can keep your customers under your spell if your chatbots work very well. Always take note that the success of your customer service highly relies on the performance of your chatbots. So keeping your chatbots in good condition would apparently sustain high-satisfactory level experience among your customers.

chatbot testing

Come and Learn With Us!

Just like your doctor always says, “Prevention is better than cure.” So never hesitate to test your chatbots first before getting them engaged in risky operations in your business. Remember, it involves your customer, so be careful when making decisions regarding this matter. If you want to learn more about chatbot testing, you can contact HeroBot to learn. Our experts are trained to help you with any chatbot matters. Extend your chatbot inquiries now by visiting https://powerpres.com/ or calling us at +1 416 623 8882.

The List of the Most Innovative and Best Chatbots Online

list of chatbots

Technology runs in everyone’s life every day. Smartphones, tablets, and computers – People probably can’t function without them. In a very short amount of time, technology’s development has exploded in every market now. However, with the fast-growing development of technology, some of the marketers are too busy to assist all of their customers. That is why programmers announce the idea of artificial intelligence (A.I.) that can contribute to making marketer’s job lot easier. These applications are the so-called chatbots. With the advertisement of the chatbot in the world of technology, a lot of company are enticed to buy this kind of application. Here in this article, we will discuss the list of the most innovative and best chatbots online.

Now there are hundreds or maybe thousands of different chatbots all over the world. People might see the list of chatbot online via the internet. Chatbots can be easily accessed by users who are always using their technology devices such as smartphone and computers.

list of chatbots

Artificial Intelligence Application

A chatbot application is a computer system that can perform automated tasks and may also serve in a messaging platform. This application is more likely a normal messaging application. However, the biggest difference is that the receiver is not a human being. In other words, to describe the situation is like when people are chatting with the robot (Artificial Intelligence). Additionally, chatbot’s biggest advantage is that it’s able to reach a broad audience on a messenger system. Moreover, chatbots have the ability to automate personalized messages.

People are using chatbot not only for healthcare but also for educations and business industries; particularly for marketing purpose. The chatbot may look like a normal messaging application, but in reality, they have a database. An application layer, API (Application Programming Interface) working at their background. This will then train through the analysis of the thousands log from human to robot conversations. Furthermore, the list of chatbot applications is now spreading through the World Wide Web.

Impact to society

Advancement of artificial intelligence has arisen the new generation of chatbots. Additionally, chatbot itself ranked as the no.1 customer service preferred by the consumers in Singapore, India, South Korea, and even in the United States. These chatbots are not only science-fiction dream come true, but they also like being real beings.

Companies that have these chatbots meet their costumers’ expectations and use the opportunity to use customer experience as a competitive advantage. According to studies, by the year 2021, 50% of the enterprise will spend more and will more and more list of chatbots all over the world. Chatbots can be operational 24 hours a day and 365 days per year, so that these chatbots may serve the customers even while they are sleeping or doing other tasks. And now it is hard to imagine a world without these kinds of chatbots since it has become a part of ordinary transactions in our daily lives.

The list of the best Chatbots to choose

People have commitments to testing, researching, and advertising the best products. If you run a business with a social media presence, then a chatbot is a best and innovative way to improve your costumer’s experience. Customers could hop into your webpages or social media account and get an answer to the questions without requiring a human worker to respond.

However, here is some list of the chatbots available online via the internet:

1. Watsons Assistant

Watsons Assistant is by one of the leaders in A.I. space and I.B.M. It is one of the most popular chatbots on the market. Watson Assistant is pre-trained with content from your specific industry. This chatbot understands the customers’ historical chat or calls logs. Search for an answer in the customer’s knowledge base, ask customers for more clarity, can also direct them to a human representative, and even give them training recommendations to its conversational abilities.

2. Bold360

Bold360 is one of the most trusted by customers like Intuit, Vodafane an Edible Arrangement. Additionally, this chatbot has its own natural language processing technology that can understand your customers’ intent It also has a conversational A.I. that can interpret complex language, reply to the customers with natural responses, and remember all the context of the entire conversations.  

3. Rulai

Rulai is equipped with deep-learning-based natural language understanding and multi-tasking capabilities. In addition, Rulai also has an AI-powered that can understand the context of a conversation, enterprise brands, predict the user behavior, gathered customer preferences while taking actions, switch to different tasks, and ask customers for more clarification. It also let its A.I. adapt to your customers and can implement a pre-trained chatbot that has been fed data from your specific industry.

4. Inbenta

Inbenta is explicitly designed for enterprising brands, chatbot leverage, and also, machine learning. In addition, the application’s natural language processing engine makes it able to understand and respond to the context of each customer’s conversations with an accurate answer. It also offers a dialog manager that allows you to craft custom conversation flows and paths.

The list of the best chatbots online goes on. But with these three stated above, you could already understand the power of chatbot technology.

Development of chatbot

list of chatbots

The classic history of early chatbots are E.L.I.Z.A. (1996) and Parry (1972).  While Eliza and Parry were used exclusively to reproduce simulated typed conversations, Many chatbots now include functional features such as internet web searching abilities and in-game applications. More recently notable system programs include A.L.I.C.E., Jabberwacky, and D.U.D.E. (Agence Nationale de la Recherche and C.N.R.S. 2006). 

A.L.I.C.E. uses a markup language called A.I.M.L., which is specific to its functions as a conversational agent. This has been adopted by various other developers of, so called, Alicebots. A.L.I.C.E. had the same techniques of E.L.I.Z.A. back in 1996. This A.I. might not be that strong, but it would require sapience and logical reasoning abilities.

Jabberwacky learns new techniques when it comes to responses and context based on real-time customer interactions, rather than being driven from a static database. Some chatbots combine real-time learning with developmental algorithms that optimize the artificial intelligence ability to communicate based on the conversation held. Yet, today, there still no general-purpose conversational A.I., and some software developers focus on the practical aspect, information retrieval.

And now as the technology’s growth getting much bigger, numerous list of chatbots are now being advertised in social media post or on the internet.

HeroBoT’s Power

As the people knew about the list of the chatbots all over the internet, HeroBot too has its own power. HeroBot possesses a unique power set which helps this stand among the rest of bot creator. The following are just some of it:

The Power of Superb Chat Broadcasts

With the help of HeroBot, sending information, updates, and promos can never be easier. It can also guarantee you an 85% open rate, which is indeed a great start for your business.

The Power of Excellent Client Management

HeroBot also provide excellent growth tools, details analytic reports, and user administrations. Subsequently, this will empower your business even with a limited employee.

The Power of Automating Comment Responses

HeroBot’s A.I. is responsible for replying, tagging, liking, and sending a private message automatically may it be in Instagram and Facebook comments.

The Power of Overriding Live chat

One of the great features of HeroBot is that it allows users to immediately override their messenger bots when needed. Likewise, giving one the power to provide seamless transactions with customers and contacts.

The Power of Integrating Brilliant Quizzes

HeroBot also helps you formulate outstanding contests and quizzes that are automatically integrated to your Facebook bot. This will then effectively promote your business or products.

The Power of Multiple Audience Segmentation

HeroBot also allows users to segment audiences based on their interest or demographic factors. Therefore, this will help them to disintegrate and qualify audiences based on how the user wants it.

The Power of Fantastic Quality Leads Notifications

HeroBot will also help you receive alerts for each leads captured with your messenger bot. Alerts that can be received through SMS, Slack, email, and other customized apps.

The Power of Exceptional Bot Templates

There are lots of chatbots pre-made templates all over the internet. However, HeroBot has a lot more of pre-made templates available to use in just one click. You can also customize it based on your business requirements.

list of chatbots

The list goes on with the powers HereBot can provide you. HeroBot is rapidly improving and upgrading their development in their services. HeroBot only wants nothing but total customer satisfaction. Expect a 400% increase in leads, 97% reduced marketing cost, and 154% increased engagement with HeroBot.

A Lot of statistics already proved how chatbots used for businesses are growing rapidly, and HeroBot can compete with those chatbots. HeroBot system features are exceptional and noteworthy. Get in touch with us by visiting our site!