Why Should Customers Talk To A Chatbot?

talk to a chatbot

Does your company receive an immense amount of emails every day and you can’t answer them all at once? How long does it take you before you can send all your response to them? Perhaps, it takes a lot of your time and effort before having it answered. If so, this might result negatively in your business. Customers nowadays expect a very immediate response from the concern they have relayed whether via email or other social media platforms. That’s why investing in chatbots for customer service purposes would not be a wasteful decision. Letting your valuable customers talk to a chatbot for their concerns is indeed a wise choice.

talk to a chatbot

Chatbots’ efficiency level is indeed more than enough. It can perform various business operations all at once. Do you know what makes chatbots ahead of a real-human agent? Well, chatbots have a unique feature we call automation. If compared to a human, automation almost equates our perseverance.

However, perseverance is sometimes not enough to please our customers. Customers always expect instant gratification, which is not attainable with just a mix up of determination only. It requires strong technical effort and online support to be able to reach this goal. Do you feel threatened that you might fail your loyal customers? Better not, because chatbots are there to help you.

When it comes to efficient and effective customer service, chatbots are the best partner you can lean on. Are you eager to know the reasons why? Well, let’s get through it. 

The New Customer Service Superstar – How Chatbots Rise to Popularity?

Have you already heard about chatbots before when you were just a kid? Well, maybe not yet. Chatbots have risen to popularity for not more than about ten years ago. However, do you wonder how chatbots instantly become the new superstar in customer service today? If so, let us take a look at some reasons why business owners suddenly turn to chatbots for customer service:

1. To complement the rise of messaging apps

Since the beginning of 2018, messaging apps have become popular around the world. Many expect that billions of people around the world are using messaging apps as the primary mode of communication. As a result, businesses enter these platforms for customer service purposes. Till digital advancement continuously transforms customer service and eventually contributes to the birth of chatbots.

2. To meet the customer’s expectation for immediate response

Take note of this: customers are always right. Whether you understand or not, they are still on the right side. Therefore, the only thing that a business industry can do is provide them the best services your business can offer. However, though you know to yourself that you have already done your part, it is still not enough sometimes. Customers demand more, especially for a quick yet with a quality response. That is why developers have decided to create a computer program that can cater to this expectation. Perhaps, they do not make a mistake to develop chatbots that undeniably become so useful today.

3. To spend a lesser cost on customer service

Hiring a full-time agent to manage your customer service would be extremely costly. As a result, the business owner wants to resort to an alternative that would give them the same and uncompromised service in lesser expenses. Well, chatbots become the instant answer for their life-long prayer. They have the level ability to continually manage their customers without paying for their service every month.

4. To keep their business updated to the latest trend

As companies see that their competitors are using chatbots for a more innovative customer service experience, why would they let their business left behind? That is why; the use of chatbots for customer service purposes suddenly soars to popularity.

Why Would You Let Your Customers Talk to A Chatbot?

No wonder how chatbots can reshape the existing landscape of our customer service. As years of digital advancement go by, customers can no longer distinguish themselves if they are talking to a real-human agent or a chatbot. That is why business owners allow chatbots to talk to their chatbots. Today, it almost has a perfect resemblance to a real human customer service agent. Therefore, it is safe to conclude that letting your customers talk to a bot regarding their concerns is undoubtedly a wise decision. If you are not still convinced, below are some specific uses of chatbots to customer service:

1. Chatbots provide transparency when it comes to customer records

Your chatbot is programmed to have direct access to your database. That is why it can provide your customers with transparent information regarding their transactions with your business. More so, chatbots act more interactive and flexible when talking to your customers. With regard to informational purposes, chatbots can easily accommodate and interpret changes and provide solutions at the same time.

2. Chatbots act as your 24/7 customer service agent
talk to a chatbot

As we know, the most number of customers always demands immediate and 24/7 assistance, especially when it comes to technical and online support. In this matter, chatbots would be a great help. Chatbots can always help your customers whenever they need to retrieve their forgotten passwords, track the progress of their transactions, and other related concerns. As your virtual customer service agent, chatbots are anchored to a standardized functional structure. This makes it knows enough about your business and able to entertain the needs of your customers effectively.

3. Chatbots serve as your company’s front liners

In customer service, collecting customer’s information is crucial to the success of other business processes. With chatbot’s advanced technology, retrieving customer information while entertaining them is efficiently possible. Chatbots can perform them simultaneously since chatbots have direct access to business databases. More so, chatbots can also verify the encoded information right away.

Why Should Your Customer Trust You?

As a customer who’s seeking for convenience and immediate actions, why won’t you mind to transact with a chatbot? Once you talk to a chatbot, you must be aware that you put all your personal information in them. Are you worried about some confidentiality issues? You should not. You can trust your chatbots with your personal and most confidential information as long as you consider some data security measures.

Below are some of the best security practices you must take into consideration whenever you talk to a chatbot:

1. End-to-End Encryption

Since chatbots are connected to vast channels such as Facebook Messenger, Slack, and Telegram; invasion to data privacy would no longer be impossible. That is why; the development of E2EE is indeed a great help to preserve confidentiality. With E2EE, all the conversations you had while you talk to a chatbot gets encrypted. In this way, data trespasser would get a hard time interpreting your personal information since it has been all converted into codes.

2. Authentication and Authorization of User Identity

As technological advancement continues to move forward, the ability of hackers does integrate as well. Chatbots utilize authentication and authorization to verify the credibility of logins to prevent hacker attacks. The user has to secure an authentication token that he can use throughout the particular session. 

3. Self-destructive messages

In maintaining confidentiality, erasing all the traces of past conversation is a great help, mainly when it tackles highly-confidential information such as bank account numbers. With self-destructive features, the data would stay only on a particular conversation within the prescribed amount of time. This confidential information will vanish right away.

4. Secure Protocols

Nowadays, we can hardly tell if someone unauthorized is sneaking through our essential transactions. Therefore, HTTPS is helpful to keep the chatbot’s network security intact. Hypertext Transfer Protocol helps chatbots to transfer data using an encrypted connection. In this way, people can’t go through your conversation.

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We still can’t deny that the traditional way of managing our customers is still useful nowadays. However, little integration wouldn’t hurt. If you wish to elevate your service to your customers, engaging with chatbots would be the best move you can ever make. However, of course, responsibility and discipline is still the key to keep everything in place. Your adequate knowledge about this technology would help you save yourself from getting compromised.

talk to a chatbot

As a professional business owner, you must not just resort to chatbots opportunity because you want your business to get exposure across the online platforms. More than this, you should genuinely care for their welfare. Give them a very efficient customer service experience by letting them talk to a chatbot. Try to provide them instant gratification while your company itself savors fruitful benefits. Are you interested to know how to get to it? Well, it begins with a great and wise choice.

If you are eager to serve your customers from the bottom of your heart, engage with a reliable chatbot industry. For chatbot concerns and how it can help your customer service, consider HeroBot. We have skillful and experienced chatbot experts to cater to all your chatbot needs. We offer a variety of services where you can choose from depending on the needs of your company. Interested in our services? Come and visit us at https://powerpres.com/.

Chatbot Testing – The Key to Efficient Chatbot Performance

talk to a bot online
talk to a bot online

We can no longer deny that chatbots have already brought a significant change to our lives. Everything that once just a dream becomes all possible with the help of chatbots. In business and all aspects, they are always there to save our day. However, we can’t still foretell how long these chatbots would work efficiently for us. Just like any other devices and software, there are some unexpected errors that can suddenly occur within their system. That is why; bringing your chatbot software for chatbot testing is really a wise decision. Try to figure out what’s the sense of your chatbot if you couldn’t access its functions because errors persistently occur? Believe it or not, you can refrain from these scenarios by just giving your chatbot a try.

Perhaps, chatbot testing may sound very technical and complex, but it’s really not. You only need to learn some essential elements related to chatbot testing until you find to yourself that you can actually do it on your own. Check it out.

Hands Off – Do Chatbot Testing First!

At first, you would surely get fascinated with what your chatbots can do for you. But, don’t ever forget to give it a massive try out. Perhaps, the capabilities you’ve been expecting from your chatbots are already installed in them, but sometimes, it doesn’t work the way it has to be. So to feel assured, check the list of chatbots features below.

These are the things you must always consider when performing chatbot testing:

1. Comprehension

Chatbots are programmed to interpret diverse kinds of messages from the inputs of human users. Hence, their Natural Language Processing ability has to be created in such a way that chatbots can still comprehend kinds of inputs unrelated to their basic functions. Chatbots’ ability to understand must not be limited to business and professional approach only. It would be great if they can interpret unexpected inputs and still capable of providing the right response to it.

2. Dialogue

The comprehension ability of chatbots highly relies on the conversation. That is why; testing its capability to come into a conversation is very significant. Try to imagine that you have already encoded input to your chatbot. However, you have to change it suddenly due to some unexpected circumstances. If your chatbot was able to cope with this sudden adjustment and responded favorably, be grateful because your chatbot is in good condition and functioning well. You can notice that your chatbots have good conversational flow if it talks skillfully and keeps you engaged with relevant responses.

chatbot testing
3. Resilience to Errors

Error management is a must-have feature that all chatbots must possess. However, this is something that often gets overlooked and set aside. Many chatbots have this feature installed to their systems, but there are times when it doesn’t function appropriately. Errors may happen at all times. Thus, chatbots must always be prepared to respond to this kind of situations and continue with the procedure. You can able to test this feature by going through their replies. If your chatbots are consistently sending you replies with substance and in relation with your all of your inputs, you have nothing to worry about. Perhaps, your chatbot is highly-resilient to errors. Make sure you go through this when performing chatbot testing. This is a very important area to check and look into.

4. Speed

How fast your chatbot can respond to messages, it receives at a time? You have to test this anyway because human users are too sensitive when it comes to performance speed. If you notice that your chatbot takes an unusual amount of time to reply, probably there is something not good with your chatbots. Chatbot testing can help you assess bot speed before paying for it. Bot speed can be tested by taking beta users on board.

5. Correctness

In many aspects of our lives, accuracy is very important. Same goes with chatbots. Human users always expect that chatbot responses are a hundred percent correct and reliable. Originally, chatbots generate responses from predefined utterances. You can check its accuracy by looking through correct responses it was able to produce out of predicted utterances. The number of correct responses it provided determines the level of its accuracy.

Ways on How to Test Your Chatbot

When you are buying your new mobile phone or a new laptop, the first thing you always do is to check if the specs are all intact. Same goes with chatbots. You can ask the programmer for chatbot testing before purchasing one. Below are some proven techniques on how to test the capabilities of your chatbots. Check it out:

But first, determine the areas you prefer to get tested!

It is really important to identify which specific areas you prefer to get tested with your chatbots. There are a lot of methodologies you can use for chatbot testing. But of course, you have to choose what fits your needs. Getting to know your preferred areas would be a great help to choose the right method to use. Having your chatbot tested the right areas, and specialization would give you access to its primary functionality. Thus, you can check the list of areas below to give you some ideas:

  1. Intelligence
  2. Reasoning
  3. Knowledge
  4. Input
chatbot testing

Now, here are some chatbot testing methodologies:

1. Developer Chatbot Testing

While the chatbots are on the process of development, it has already been tested by the developers. They test the software through verification and validation. Developers assess the responses if it answers the question with relevance and substance. If you have to look deeper, this is the most effective chatbot testing methodology. Technically, you can prevent further damage since you’re able to fix during the production process.

2. Functional Chatbot Testing

Chatbots are mainly designed to perform a specific function. Thus, chatbots must work at its best in this specific function. Testing its functional ability involves technical procedure such as boundary value analysis and equivalence partitioning. Boundary Value Analysis is a strategy that can be used to detect if the boundary of the input domain contains some bugs. Therefore, this method does not require looking for some errors in the input. On the other hand, equivalence partitioning involves the division of software into equal portions. The errors and portion can be identified by putting the portions into one test case. Each test case works to find a specific type of errors.

3. User Chatbot Testing

The user experience would tell if your chatbots are working nicely or not. Therefore, user chatbot testing is a must-done step before finally releasing your chatbot to the market. With this, you can collect all positive and negative feedback from them to help you locate the aspects that need some improvements. Chatbot try-out to users with different personalities can also be helpful to measure how flexible your chatbots are. It can measure specifically the comprehension and dialogue ability of your chatbots.

Why Must Chatbots Function The Way It Should Be?

If you’re thinking that chatbots with excessive and persistent errors only affect you and your business, you’re wrong. Aside from you, there is someone out there who gets more compromised with your chatbots – your customers. In a shorter context, everyone connected to your business is affected when your chatbots do not function the way it should be. That’s why; try chatbot testing as early as possible. Aside from what mentioned above, there are still some other things you can get from using chatbots that perform very well.

Read it out below:

1. You can save your time

With less error, lesser time is consumed to finish a conversation with chatbots.  Additionally, your customers would be left with positive vibes when their chatbot experience faces no hurdles. It is important to give your customers an immediate action, especially at times when they are raising complains against your company. Your high-quality customer service strategy would help you and your business get through it.

2. You can save money

Of course, if your chatbots are performing at its satisfactory level, you don’t have to spend more money on repairs and rehabilitation. Instead, you can just allocate this money to sustain the good performance of your chatbots.

3. You can keep your customers steadfast to your business

You can keep your customers under your spell if your chatbots work very well. Always take note that the success of your customer service highly relies on the performance of your chatbots. So keeping your chatbots in good condition would apparently sustain high-satisfactory level experience among your customers.

chatbot testing

Come and Learn With Us!

Just like your doctor always says, “Prevention is better than cure.” So never hesitate to test your chatbots first before getting them engaged in risky operations in your business. Remember, it involves your customer, so be careful when making decisions regarding this matter. If you want to learn more about chatbot testing, you can contact HeroBot to learn. Our experts are trained to help you with any chatbot matters. Extend your chatbot inquiries now by visiting https://powerpres.com/ or calling us at +1 416 623 8882.

The List of the Most Innovative and Best Chatbots Online

list of chatbots

Technology runs in everyone’s life every day. Smartphones, tablets, and computers – People probably can’t function without them. In a very short amount of time, technology’s development has exploded in every market now. However, with the fast-growing development of technology, some of the marketers are too busy to assist all of their customers. That is why programmers announce the idea of artificial intelligence (A.I.) that can contribute to making marketer’s job lot easier. These applications are the so-called chatbots. With the advertisement of the chatbot in the world of technology, a lot of company are enticed to buy this kind of application. Here in this article, we will discuss the list of the most innovative and best chatbots online.

Now there are hundreds or maybe thousands of different chatbots all over the world. People might see the list of chatbot online via the internet. Chatbots can be easily accessed by users who are always using their technology devices such as smartphone and computers.

list of chatbots

Artificial Intelligence Application

A chatbot application is a computer system that can perform automated tasks and may also serve in a messaging platform. This application is more likely a normal messaging application. However, the biggest difference is that the receiver is not a human being. In other words, to describe the situation is like when people are chatting with the robot (Artificial Intelligence). Additionally, chatbot’s biggest advantage is that it’s able to reach a broad audience on a messenger system. Moreover, chatbots have the ability to automate personalized messages.

People are using chatbot not only for healthcare but also for educations and business industries; particularly for marketing purpose. The chatbot may look like a normal messaging application, but in reality, they have a database. An application layer, API (Application Programming Interface) working at their background. This will then train through the analysis of the thousands log from human to robot conversations. Furthermore, the list of chatbot applications is now spreading through the World Wide Web.

Impact to society

Advancement of artificial intelligence has arisen the new generation of chatbots. Additionally, chatbot itself ranked as the no.1 customer service preferred by the consumers in Singapore, India, South Korea, and even in the United States. These chatbots are not only science-fiction dream come true, but they also like being real beings.

Companies that have these chatbots meet their costumers’ expectations and use the opportunity to use customer experience as a competitive advantage. According to studies, by the year 2021, 50% of the enterprise will spend more and will more and more list of chatbots all over the world. Chatbots can be operational 24 hours a day and 365 days per year, so that these chatbots may serve the customers even while they are sleeping or doing other tasks. And now it is hard to imagine a world without these kinds of chatbots since it has become a part of ordinary transactions in our daily lives.

The list of the best Chatbots to choose

People have commitments to testing, researching, and advertising the best products. If you run a business with a social media presence, then a chatbot is a best and innovative way to improve your costumer’s experience. Customers could hop into your webpages or social media account and get an answer to the questions without requiring a human worker to respond.

However, here is some list of the chatbots available online via the internet:

1. Watsons Assistant

Watsons Assistant is by one of the leaders in A.I. space and I.B.M. It is one of the most popular chatbots on the market. Watson Assistant is pre-trained with content from your specific industry. This chatbot understands the customers’ historical chat or calls logs. Search for an answer in the customer’s knowledge base, ask customers for more clarity, can also direct them to a human representative, and even give them training recommendations to its conversational abilities.

2. Bold360

Bold360 is one of the most trusted by customers like Intuit, Vodafane an Edible Arrangement. Additionally, this chatbot has its own natural language processing technology that can understand your customers’ intent It also has a conversational A.I. that can interpret complex language, reply to the customers with natural responses, and remember all the context of the entire conversations.  

3. Rulai

Rulai is equipped with deep-learning-based natural language understanding and multi-tasking capabilities. In addition, Rulai also has an AI-powered that can understand the context of a conversation, enterprise brands, predict the user behavior, gathered customer preferences while taking actions, switch to different tasks, and ask customers for more clarification. It also let its A.I. adapt to your customers and can implement a pre-trained chatbot that has been fed data from your specific industry.

4. Inbenta

Inbenta is explicitly designed for enterprising brands, chatbot leverage, and also, machine learning. In addition, the application’s natural language processing engine makes it able to understand and respond to the context of each customer’s conversations with an accurate answer. It also offers a dialog manager that allows you to craft custom conversation flows and paths.

The list of the best chatbots online goes on. But with these three stated above, you could already understand the power of chatbot technology.

Development of chatbot

list of chatbots

The classic history of early chatbots are E.L.I.Z.A. (1996) and Parry (1972).  While Eliza and Parry were used exclusively to reproduce simulated typed conversations, Many chatbots now include functional features such as internet web searching abilities and in-game applications. More recently notable system programs include A.L.I.C.E., Jabberwacky, and D.U.D.E. (Agence Nationale de la Recherche and C.N.R.S. 2006). 

A.L.I.C.E. uses a markup language called A.I.M.L., which is specific to its functions as a conversational agent. This has been adopted by various other developers of, so called, Alicebots. A.L.I.C.E. had the same techniques of E.L.I.Z.A. back in 1996. This A.I. might not be that strong, but it would require sapience and logical reasoning abilities.

Jabberwacky learns new techniques when it comes to responses and context based on real-time customer interactions, rather than being driven from a static database. Some chatbots combine real-time learning with developmental algorithms that optimize the artificial intelligence ability to communicate based on the conversation held. Yet, today, there still no general-purpose conversational A.I., and some software developers focus on the practical aspect, information retrieval.

And now as the technology’s growth getting much bigger, numerous list of chatbots are now being advertised in social media post or on the internet.

HeroBoT’s Power

As the people knew about the list of the chatbots all over the internet, HeroBot too has its own power. HeroBot possesses a unique power set which helps this stand among the rest of bot creator. The following are just some of it:

The Power of Superb Chat Broadcasts

With the help of HeroBot, sending information, updates, and promos can never be easier. It can also guarantee you an 85% open rate, which is indeed a great start for your business.

The Power of Excellent Client Management

HeroBot also provide excellent growth tools, details analytic reports, and user administrations. Subsequently, this will empower your business even with a limited employee.

The Power of Automating Comment Responses

HeroBot’s A.I. is responsible for replying, tagging, liking, and sending a private message automatically may it be in Instagram and Facebook comments.

The Power of Overriding Live chat

One of the great features of HeroBot is that it allows users to immediately override their messenger bots when needed. Likewise, giving one the power to provide seamless transactions with customers and contacts.

The Power of Integrating Brilliant Quizzes

HeroBot also helps you formulate outstanding contests and quizzes that are automatically integrated to your Facebook bot. This will then effectively promote your business or products.

The Power of Multiple Audience Segmentation

HeroBot also allows users to segment audiences based on their interest or demographic factors. Therefore, this will help them to disintegrate and qualify audiences based on how the user wants it.

The Power of Fantastic Quality Leads Notifications

HeroBot will also help you receive alerts for each leads captured with your messenger bot. Alerts that can be received through SMS, Slack, email, and other customized apps.

The Power of Exceptional Bot Templates

There are lots of chatbots pre-made templates all over the internet. However, HeroBot has a lot more of pre-made templates available to use in just one click. You can also customize it based on your business requirements.

list of chatbots

The list goes on with the powers HereBot can provide you. HeroBot is rapidly improving and upgrading their development in their services. HeroBot only wants nothing but total customer satisfaction. Expect a 400% increase in leads, 97% reduced marketing cost, and 154% increased engagement with HeroBot.

A Lot of statistics already proved how chatbots used for businesses are growing rapidly, and HeroBot can compete with those chatbots. HeroBot system features are exceptional and noteworthy. Get in touch with us by visiting our site!

Chatbot4u : A Guide to Understanding the Future of your Online Marketing

chatbot4u

It is said that marketing in 2020 will be dominated by Search Engine Marketing and Optimization (SEM and SEO). In this age where everything continues to develop, things get easier to do with the help of modern technology. Numerous artificial intelligence emerges from time to time with the aim to aid people in their daily life and routines. From simple to complex, these AI-based technological innovations aid people with their various needs. One of the many artificial intelligence is the chatbot.

For starters, a chatbot is a computer technology that aims to create conversations among human users. Many businesses use this technology to reach people faster. Although this platform has already been on the internet for a couple of years, it is only now that they are conquering the business world and how they reach potential clients.

chatbot4u

One of the many reasons why chatbots are essential for businesses is that it can gather information from users and utilize it to give feedbacks according to the information gathered. Thus, having a chatbot4u and your business will help a lot in reaching more people faster. Aside from this, a chatbot is the future of online marketing. Therefore, having this kind of platform customizable for your own business means a good future.

Traditional Marketing Compared to Marketing Using Chatbots

Traditional marketing or what is known today as offline marketing has was always convenient for businesses in order to advertise them and their services. This is possible through print such as pamphlets and flyers, audio and visual advertisements like radio and television. Aside from these, there are a lot more means of advertising that do not use the internet.

Although this type of advertisement is very effective, it is always good to try doing something new and more effective in reaching people.

This is where AI-based chatbots take into action. As people search online for products or services, they want the information they need as fast as possible. Having a chatbot4u and for your business will improve the marketing strategy for your products or services. Additionally, this computer-based platform creates a more engaging and interactive way of connecting with customers while giving these customers what they need right in the palm of their hands.

Who Uses Chatbots?

Almost every entrepreneur use chatbots to connect to potential customers. They do this because using the internet in marketing would mean a greater audience reach. Hence, greater audience reach means greater addition to potential customers.

Here are some of the marketers that use chatbots:

Domino’s Pizza

Dom, the ordering assistant chatbot of Domino’s Pizza allows texting, voice, and even Facebook messenger allows conversation with customers for better order experience. This works by clicking the message button on Domino’s Facebook page, thus, directing the customer to Messenger or by searching for Domino’s directly on Messenger.

Universal Studios

Universal Studios is different from other chatbot marketing primarily because they sell an experience rather than personal products. Their bot acknowledges to the users what it can do. It also says that the users can talk to real-life attendees anytime they want to.

Sephora

This multinational chain of personal care and beauty stores is one of the well-known marketers that uses a chatbot. Also, its bot acts as a digital attendant that allows customers to choose among their wide variety of product without having to leave the Facebook Messenger.

Adobe

This app’s bot acts as a knowledge base where customers can ask questions about the product. The bot also helps users to troubleshoot common Adobe errors.

Why you should have a Chatbot4u

First things first, chatbots easily reach people because of its connection to Facebook Messenger. As we all know, almost everyone has their own Facebook and messenger account. By having a chatbot created for your business, you will be able to reach numerous people. This is way different from traditional marketing where limited audiences are reached at a given period of time. Here are some of the reasons why you should opt for a chatbot as a marketing strategy:

More efficient than email in terms of marketing

People think that emails are always cluttered with so many messages and trying to message businesses through this would be futile. This is the reason why they opt to reach businesses through social media. As mentioned earlier, Facebook has made a connection with chatbots possible. Due to this reach for potential customers is enhanced. Thus, by enhancing reach in social media, more customers are obtained.

chatbot4u
A chatbot4u would mean a direct reach to specific audiences

Because chatbots can collect information about your potential client, it can customize its answers to their questions based on the information it gathered; therefore, customer satisfaction is certain. Moreover, this could also mean adding to your customers.

Chatbots accomplish their task in a place where people spend most of their time: the internet

We are now living in a world where everyone is internet-dependent. May it be, Facebook Messenger, WeChat, or Viber, it is already evident that the internet is already large clout among people.

Having said this, having a chatbot for your business would mean that you could reach a large variety of audience in a short period of time.

Communication service and transaction are done simultaneously

The ai-powered bot provides the service that customers need while they make the conversation. Unlike the self-serviced marketing strategy where that is done way back then, bots provide every service that a customer needs. These bots help customers to find whatever they need wherever they are and at any time of the day.

Why Chatbot is the Future of Marketing

Marketing through chatbots is rising nowadays with the help of many technological advancements. Artificial intelligence, being one of these advancements continue to grow and develop more applications that can copy how real-life people think and act. It is said that in the near future, Artificial Intelligence will not only aid people, but it will also be able to talk, think, and build emotional connections among real-life people. With that being said, it is important to know why these bots are called as the future of marketing.

Chatbots converse directly with the users; thus, the insights are directly from the consumers

Because of this conventional setting, chatbots can ask questions that are too personal to be in traditional ads. Some of these questions are:

                “What music genre do you like?”

                “Where do you live?”

                “Where do you want to travel?”

and many more questions that traditional marketing ads could not contain.

Personalization is possible

It is evident that advertisements are targeting a brand’s potential customer personally. By using chatbot4u, this kind of targeting becomes possible. This internet-based platform personalizes a message specifically for the users in order to know what product or service suits their taste. By doing this, brands will be able to understand the needs, wants, and expectation of a potential customer. Furthermore, they can offer a product or service based on how the potential customers answered the questions delivered by the chatbots.

A chatbot is transforming business capitalization trends beyond traditional communication.

Active connection to within bots and users improve not only interactions but also marketing trends. There are billions of monthly users on social networks, and having a chatbot that will help you reach these billions of people will be a great help in marketing your business online. Moreover, this Artificial Intelligence powered bot provides a good way to get in touch with buyers.

The waves of technological innovation are never-ending

As the years go by, it is noticeable that technology becomes more and more innovative. Therefore, it is safe to say that chatbots, like chatbot4u, will become better means of online marketing in the near future.

“By 2020, people will have more conversations with chatbots than with their spouse.” This statement was said by Christi Olsin, one of the world’s chatbot experts, voice research and voice assistants. Some experts even stated that in the future, bots will be able to forge an emotional relationship with customers.

chatbot4u

Having said all of these, it is safe to say that people will be more dependent on chatbots such as chatbot4u in the near future. These computer-based machine is making a great impact on industries in terms of customer service. Enhanced interactivity among machines and people can be noticed now that chatbot is crawling its way to the online marketing industry.

A great partner is what you need if you want your business to be on top. Meanwhile, with the chatbot’s ability to adapt to the needs and expectations of customers, it will be easier for your business to include the personal touch of customers to the products that they avail.

We can help you develop a chatbot4u here at HeroBot. After all, the success of a business relies on the marketing strategy it has. Contact HeroBot today and let us help you make your very own chatbot for your business and marketing needs.