The idea of talking to a robot online seems to be absurd, but it is a scenario that is common today. The said robot is not the typical robot that you grew up watching on your television that has mechanical arms and laser-powered guns. But rather, it is an Artificial Intelligence Program that replies to customer chats whenever you talk to a robot online.
Additionally, these programs may substitute an actual human to perform simple and mundane tasks, most especially “chatting” or conversing through a Messaging platform online. These robots, referred to as a Chatbot, are helpful assets to any business that wants to boost their sales through online marketing. How about you? Have you tried to talk to a robot online?
Chatting is the most used form of communicating online. It refers to the conversation between two or more parties over the Internet through a messaging platform. In fact, most chat messages are relatively shorter than a business mail’s format making using it easier and more convenient. When you talk to a robot online, this will also be much easier. One of the most popular Messaging platforms is Facebook Messenger.
What is Facebook Messenger?
Nowadays, social media became a big part of our lives. Since it became popular, it has been on the rise. Additionally, it revolutionized communicating from interacting with people from anywhere to spreading news and information. Millennials are the generation with the highest use of social media platforms due to their computer literacy and the availability of the Internet. Social Media Websites are the most visited websites on the Internet. It is unavoidable, very powerful, and will also probably stay with us for a very long time.
Facebook is one of the major Social Media platforms that exist today. As of 2019, Facebook has a staggering 2.38 billion monthly users, the highest among all social media platforms. Almost every person that lives in a technologically capable area is registered to its database. Also, you can talk to a robot online through this messaging application. Everyone you know probably has a Facebook profile and not having one could mean that you are missing out. One could say that a day is not without visiting Facebook.
More about Facebook
Facebook developed a standalone messaging app for mobile devices so that its users can communicate more efficiently and conveniently using their mobile phone. It is free to download and is called “Facebook Messenger.” Its main purpose is for instant messaging. In addition, it also has multimedia sharing feature, including sending and receiving pictures, videos, and voice mails. It also has a voice and video call feature.
Facebook Messenger alone has a staggering 1.3 Billion active users and is on its way to being the biggest communication platform by the number of active users. This large number of users poses as an opportunity for companies to integrate this platform to their existing business plan to boost the number of their customers. Businesses use Chatbots to help them accomplish the tasks that may be too much for an actual human being due to a large number of messages to reply to and people to reach out to.
Let your customers talk to a robot online
Nowadays, many industries have realized a Chatbot’s potential in boosting the business. Chatbots are becoming more and more popular amongst businesses because it is new and effective in boosting business awareness and profits. It is considered to be an essential part of a business’ marketing strategy and is recognized as a wise investment. Adapting it to various services and its network will allow them to participate in multiple platforms that will enhance customer services and its efficiency. These are some reasons why a Chatbot is a good investment:
Familiar Communication Channel
Chatting is a very common form of communication. Its convenience made it the preferred channel. Many people are familiar with this technology making chat-based marketing by chatbot somewhat recognizable.
1. Excellent User Experience
Smart Chatbots communicate in a natural way. Having conversations with it feels as if you are talking to a friend or a co-worker.
2. Less hassle for Customers
No more waiting time with a Chatbot. It can also provide the customer with large amounts of data very quickly.
3. Customer Relevance
A Chatbot can filter the most relevant information to be delivered to the customer because delivering too much-unneeded information can overwhelm a user.
4. A New Feel
The number of app downloads and its usage time is gradually decreasing annually except for the Messaging apps. A Chatbot offers a more promising approach as users are attracted to its newness and convenience because it is integrated into a Messaging app.
Types of Chatbot
Businesses use Chatbots in different ways. A simple task can be done by a simpler bot but a complex task needs a higher level of intelligence. These are the types of Chatbots available today:
Basic Chatbot
Automated interaction with a customer is amazing. A customer that feels cared-about is more likely to avail services offered or shop more products. Basic-level bots can provide customers with answers to simple questions like directions, store location, product information, operating hours, order status, and much more basic information.
High-level Chatbot for Transactions
Customers are more satisfied when they don’t have to leave the Chatbot messaging platform when making a purchase. This type of chatbot has the ability to remember past interactions to provide a more effective service.
Intelligent Chatbot
An intelligent Chatbot is very similar to a high-level Chatbot, except it offers more personalized services. It produces specific solutions and is popular in marketing and sales as they help convert leads to customers due to its automated processes.
Talk to a robot online
Although bot technology is not new to us, Artificial Intelligence advancements and improving machine-learning are just starting to fuel interests from developers from Silicon Valley. They have integrated Natural Language Processing that imitates human conversation and interaction, which creates a more human and natural tone. A Chatbot is considered smart when:
It understands the requested context properly. To better understand a context, it needs to consider several elements such as day, time, tone, data, sentence structure, and conversation history.
Chatbot generates a coherent response based on its understanding of the context. In addition, it analyzes the sentence’s intent and composes a response relevant to the said intent.
It has consistency in its tone and style, making it more like an actual human.
It learns from its past experiences. A smart Chatbot will not repeat a previously asked question whenever a customer is trying to communicate. An actual human continues their last conversations so a Chatbot should never break a conversation’s flow. It will improve the quality of talking to customers and provide quality responses with its learning ability.
Is Chatbot Beneficial?
Over recent years, businesses are becoming more interested in chatbots because of the services it offers. Their ability to perform time-consuming tasks is the main reason behind it. Statistics show that customers prefer messaging a certain business than contacting them via email or telephone. Businesses that communicate with their customers are more preferred than businesses that do not making the use of a bot an essential aspect to boost their profit. In addition to this, people that prefer to talk to a robot online continues to increase. Having said that, these are some benefits of using a Chatbot for your business:
Improved Customer Service
Through automated messaging, a Chatbot can answer a customer’s questions. By providing answers to a customer’s query, customers can quickly and easily decide if they want to avail your offered service or product. By giving quick responses, chances of the customer finding an alternative are reduced.
Brand Awareness
Bots are used to promote a business’ services and products. It also promotes brand awareness by emphasizing the brand it represents in a way that appeals to the target audience, making them more interested in the offered products and services.
Higher Page Visits
A Chatbot may persuade customers to visit the company’s page, thus yielding a higher possibility of a customer availing a service or a product.
24/7 Online
A Chatbot is always online. Because it is automated, messaging it anytime will always have a corresponding response.
Cheaper
The cost of investing in a Chatbot is way cheaper than hiring an actual human being for customer service purposes.
A Chatbot that helps
Chatbots may be the best thing that can happen to your company. You can let your customers talk to a robot online, and then talk to a real human operator if they want to. It is very reasonable to choose the best chatbot available to help your business grow. We at Herobot will be your partners in creating your desired chatbot. Our experts will provide you with top quality products and services that will be your key to success. Visit our website at herobot.app or call us at +1 416 623 8882 for more details about our services.
Try to remember the last time that you’ve ordered a pizza over the internet. Are you sure you were talking to a real human? With the growing adaption of chatbots among marketers, we’ll never really know, nowadays, there is a wide ocean of chatbot application available on the internet.
With the great
entrance of chatbots in the world of technology, the idea of artificial
intelligence (AI) and its robotic appeal to people surprisingly died out. Chatbots
are now dubbed as the “new apps” still because of their amazing contributions
in making lives more convenient.
But since apps were already mentioned, we’ll first head-on in knowing what chatbot applications really are, and why you should start using them.
Chatbot application – what is it?
Well, these chatbot apps are defined as tools which
use human-mimicking behavior, powered by Neuro-linguistic Programming (NLP) and
Natural-Language Understanding (NLU), triggering and enabling app-to-human
conversation.
Apparently, the only thing that separates these applications from the “regular” apps is their user interface. Also, the regular ones have a visual interface which is comprised of icons and buttons. Chatbot apps, on the other hand, have a chat interface wherein users literally chat with the application itself and operate it that way.
Types of chatbot application
Goal-Oriented (G-O)
and Purpose-Oriented (P-O) are the two types of chatbot applications.
Goal Oriented Chatbots are open-ended, and they’re there for a conversation. They will talk to you until you wish and don’t have any immediately underlying motives behind their design. Purpose-Oriented Chatbots is a means to an end; they exist to make existing processes easier or better performed.
“Would chatbot apps do me any good?”
You would not even
dare to ask if these apps would do any good to you since they can do things
other software couldn’t even dream of. So you can assure that they are not just
computer programs. They can be your virtual romantic partner, your healthcare
assistant, your life coach – you name it!
Let’s get to the business!
While there were over a hundred thousand active bots, there is probably no easy way of telling which can be hailed as “the best of all chatbots.” Yet, you can always explore some of the outstanding examples of AI bots and applications that are listed below. They might be created with different marketing tactics; still, they are all with the same goal of making our lives easier and even more interesting.
Mitsuku – Your New Chatbot Friend
There are really
times when we just get bored but, unfortunately, got no one else to talk to. Worry
no more because you have Mitsuku! This chatterbot application was created by
Steve Worswick and is a two-time recipient of the legendary award of Leobner
prize for being recognized as the most human-like AI bot. You can talk to “her”
via Kik messenger, Telegram, and can also be accessed as a flash game online. It
might not be the most useful chatbot app, but it will surely impress you with
its amazing way of conversing to users.
Behold, as Mitsuku can understand the language you are using, can sense your mood and answer your questions like an 18-year old girl (which she claims as her age). Also, it uses supervised machine learning that cannot be corrupted with false statements since a human manager is verifying it. Indeed, wonderful!
Melody – Your Medical Chatbot Assistant
If you are tired of getting hold of your doctor’s schedule, Melody might be the key. Also, it is an on-demand app launched by a Chinese search engine giant. It has the ability to connect its users with the local doctors, answering inquiries, and arranging appointments. With its simple conversational interface, you will not surely encounter difficulties in accessing it.
Moreover, Melody can also collect your information details, examine the symptoms you will be citing, and suggest possible diagnoses to help you decide whether you should see a doctor or not.
Hello Hipmunk – Your Travel Chatbot Buddy
Are you in search of a travel assistant? Well then, the chatbot application named Hello Hipmunk was created to effortlessly help you book flights and find hotels perfect for your trips. The reason for Hello Hipmunks’ success is that it purposely targets the most laborious thing for travelers – the booking process. One thing is for sure, by using Hello Hipmunk, you can really save money and time as it also manages your calendar and emails for a much better travel experience!
Chip – Your Saving Chatbot Partner
Taking the whole finance management thing to a new level is this application called Chip. Also, it stands out from the other apps of the same nature as it functions to automatically remind you of the amount you will be spending, how much would your savings be and how much you could actually save. Interestingly enough, the messages it sends to the users are mostly informal and friendly, filled with emojis and GIF images.
Poncho – Your Weather Chatbot Companion
Having thoughts on whether to bring an umbrella or not? Poncho, a very entertaining cat chatbot, has always an answer! The application is very loved by its users because it sends out weather forecasts and alerts in the most humorous way possible. Poncho has a vibrant personality that uses stickers, GIFs, memes, and games to keep you engaged and entertained. This can be accessed via Facebook Messenger, Viber, Kick, and Slack. Certainly, a must-try!
Meekan – Your Personal Chatbot Secretary
If you are getting headaches of scheduling your appointments, Meekan got your back! This chatbot serves 28,000 happy users, and this chatbot application may already be available with your Slack, Hipchat, or Microsoft account. Moreover, Meekan possesses the capability of reminding you for your upcoming dates, meetings, or events. In setting reminders or meetings, typing “Meekan” and keying what you need is the only thing you will do and all will be set automatically!
Polly – Your Survey Chatbot Aide
Distributing hard copied surveys to thousands of customers is indeed a nuisance. Polly enters the scene with the offer of providing you a level of ease and interactivity that is not promoted in any typical survey tools and applications. It is readily accessible to Slack and Microsoft teams, which are mostly used in gathering employee data – from personal information to satisfaction questionnaires.
Fitmeal – Your Chatbot Nutritionist
Are you dreaming of becoming slimmer and healthier but cannot afford a nutritionist to help you? Downloading Fitmeal chatbot application might be the answer! Well, you have to know that nutritionists are not just for Hollywood celebrities! You can have your own by only accessing Fitmeal app in Messenger, Telegram, and in Slack. Also, this application works by tracking what you are eating. By only texting Fitmeal of what have you eaten for breakfast or lunch, it would immediately report your diet condition. It also suggest things you should do to keep your body on shape. Amazing, right?
H&M Chatbot – Your Personal Chatbot Stylist
Just so you know H&M had created their own chatbot that would solve your problem of taking much time on choosing what to wear for the day. It is available for KIK platform that guides you in deciding for the perfect outfit that is certainly fitted for hitting the runway! H&M chatbot asks for your style preferences then suggest which are best for you. You can immediately buy the set through the bot or save it to purchase later. Totally a new and exciting shopping experience!
CNN Chatbot – Your News Chatbot Reporter
If you are that person who had always been curious about what is happening on the world, then maybe you can try accessing CNN’s chatbot to keep yourself updated. Now, you won’t need to wait any longer for the news to be uploaded in websites because this chatbot will readily send you breaking news from all around the world. This bot remembers your news preferences, and suggest topics that might interest you.
Hellojoy – Your Mental Health Chatbot Support
You should care for your mental health just as Hellojoy cares for you! Aww! This mental health chatbot support uses AI and NLU to function and help those who are in need. Moreover, it offers services from clinical assessments, behavioral analysis, and imparts actionable insights. Also, it tracks sleep, exercise, and movement data in delivering much-personalized care. Another good thing about this chatbot application is that you can share the data you received from the bot with your local clinician. It works with your own timings, sending motivational messages weekly or even daily.
Conclusion
Chatbots are indeed the future of communication. As you can see from the list, chatbot application can transform to meet almost all of customers and industries’ needs. Again, they might be of different marketing appeal, but they all have one thing in common: THEY ALL WANTED TO HELP YOU! So, the only thing you should be doing by now is to try them all and see how they can be of best help to you!
But if you are interested in creating your own that will add up on the most innovative chatbots listed, then you should definitely visit HeroBot and start building your very first amazing chatbot for free!
With Facebook Messenger application readily
available in all mobile devices, there’s no way you can go wrong about using it
as a platform to establish your business visibility. Thus, Facebook messenger
marketing enters the scene with the promise of outshining traditional email
marketing.
Indeed, the sky is the limit because Facebook messenger allows you to boost your customer’s engagement and accomplish tasks without worrying about delays.
On the other hand, adopting messenger chatbots will
certainly give you an edge as a marketer over your competitors. Why? From
responding to customer’s inquiries, obtaining information from them – you name
it. Messenger Bot can really do your thing!
Facebook Messenger Marketing relies on the basic concept of using Facebook Messenger as a great medium to get your name on the market. It entails excellent marketing functions and countless opportunities for businesses.
Getting to know this amazing stuff: Facebook Messenger Chatbot
Messenger Chatbot is an automated messaging
application giving you a chance to advertise your business on a large scale and
interact with each possible customer. Be mindful that messenger chatbots aren’t
like any other computer programs functioning merely on a computer approach. It
can do better than that!
With the power of conversational interface or CUI, you
have the privilege of speaking to your customers in human terms. Meaning, these chatbots can be socially
customized than traditional bots, which are really technological in
nature.
Interestingly enough, customers can message you anytime or anywhere just as they would to a friend. The whole messaging part is just one of the ways of triggering your interaction with your customer; chatbots are bound to do more than just to chat. Apparently, with HeroBot and our chatbot tools, you can utilize these bots to work with other essential functions.
Importance of Facebook Messenger Marketing
Facebook Messenger marketing is expected to reign
in the marketplace in succeeding years or decades. Being the biggest marketing
platform introduced for the past ten years, it remains sturdy and patronized
for its efficiency.
85% of customer business communication is predicted of not expending into any human communication anymore by 2022. Thus, if you are one of those who are capable of pulling off this new technology, then your business will probably benefit from these messenger chatbots. In fact, it can really be a great deal for startups or businesses that were long-established.
But how will you do it?
In integrating chatbot on Facebook Messenger, there
is a need for you to create your Facebook business page first. Afterward, you
are to choose the kind of chatbot builder that will enable you to engage with
customers similar to features of Facebook Messenger. HeroBot, however,
concentrates only on Facebook Messenger as it is widely used.
Upon choosing which tool you will use to build your chatbot, you have to connect it with your Facebook Business Page. Then, Voila! You can now enhance your chatbot and launch them on your page.
What can you get with Facebook Messenger Marketing?
Through messenger marketing, you can easily reach
thousands of people to whom you can introduce your business along with your
products/services. Messenger applications were acclaimed to be the biggest and
most efficient channel. So, you are left with no second thoughts of considering
this as part of your marketing strategy.
Using Facebook Messenger chatbot can put your
marketing strategy and of course, your business on top. Executing your
marketing tactics, like surveys, drip campaigns, customer service, or chat
blasts, is much easier as it is all automated. It only takes you a few clicks,
and you get the hang of the benefits of messenger marketing, especially when it
comes to audience reach.
In actuality, Facebook messenger marketing
guarantees you 10x to 80x of engagement rates better than a typical Facebook ad
or that of email marketing.
So, if you are looking for a place to where your marketing efforts would be recognized, HeroBot is an ideal platform to consider. We offer lots of unique messenger tools and even tactics to guide you as your business progresses. We can also help you deliver messages, acquire contact information, craft excellent drip campaigns, and the list goes on. These are all possible with chatbots, which can be made easily without the need of such encodings.
Who uses Facebook Messenger Marketing?
Almost all business industries and companies are
utilizing Facebook messenger marketing for its operations. It is genuinely beneficial
from business to business, business to consumer or practical businesses selling
goods or services.
Throughout the years, numerous influencers and
marketers are encouraged to employ Facebook messenger and chatbots in boosting
their marketing appeal. The use of these chatbots also made it possible for
businesses to perform more functions, as to gain more supporters.
The top twenty industries using HeroBot chatbots are as follows:
Product/Service
Consulting Agency
Real Estate Agent
Community
Public Figure
Education
Entrepreneur
Website
Health/Beauty
Advertising/Marketing
Clothing (Brand)
Shopping & Retail
Marketing Agency
Internet Marketing Service
Internet Company
Business Service
Social Media Agency
Nonprofit Organization
Advertising Agency
HeroBot presents you a library of messenger chatbot templates catered to different kind of businesses. Learn more about it, and find out how HeroBot can be of best help to you.
Facebook Messenger Bots and Its Benefits
It might take you a day and a lot of stress if you
will be responding to customers with just using Facebook Messenger. Thus, as
Facebook Messenger Bots were introduced to us, one will never be bothered
anymore in case of inactivity to attend to numerous clients.
These bots are instructed to automatically reply to inquiries; therefore, rest assured you will be able to handle and get back again to the questions once you become available. An advantage, still, of these chatbots is it encourages higher click and read rates than typical Facebook advertisements.
Read, Open and Engagement Rates of Facebook Messenger Marketing
80% and 20% are the average read and click-through rates
of HeroBot users, respectively.
With that being said, if you are a user of HeroBot and you send chat blasts, you are entitled of getting the mentioned rates in the first sixty minutes of launching your own Messenger campaign. Comparing this to email marketing, Facebook messenger chatbots are unquestionably advantageous.
Facebook Messenger Subscription Messaging
Interestingly enough, Facebook has its feature of allowing businesses or users to communicate with people on their contact lists. With subscription messaging, you only need to agree to subscribe to a Facebook business page, and it is all set.
Facebook Messenger Ads
If you are seeing Facebook advertisements wherein customers can click-through it and invite them to send a message to a particular business, these are called the Facebook Messenger Ads. This kind of ad may look like the conventional advertisements, yet, it can make users be automatically added to your Messenger contact list. This also helps you reaching high conversion rates as it also launches messenger bot sequences upon instigations.
Capabilities of Facebook Messenger Chatbots
We are not overreacting, but Facebook messenger chatbots can do almost anything. The following are just some of its specific capabilities:
Expanding your contact list
Segmenting customers according to their interests, type, and the likes
Dealing with a large scale of customer inquiries as well as requests
Communicating personally with customers in an interactive platform
Engaging customers
Enhancing leads
And the list goes on . . .
To be more specific, Facebook Messenger can also
do:
Changing of reservations or flight time
Tracking reservation status
Getting updates on weather
Sending order confirmation
Providing updates on order
Finding a particular product
Tracing purchase history
Wishing customers a happy birthday
Ordering a pizza
Inciting surveys
Segmenting customers
Scheduling real-estate showing
Selecting a meeting time
Creating Facebook Messenger Bot for Free and Online
HeroBot is providing excellent and highly developed chatbot builder in town, and the great news is that all are considered FREE. At HeroBot, there were varying options to choose on, and you can assure that it is far from programs offering chatbot technology, but with only a few free of charge services.
Setting up Facebook Messenger Bot
Setting up a Facebook Messenger bot is amazingly easy. First, you simply need to select a Facebook Messenger chatbot builder. Options are all available on the internet to choose on. HeroBot, for example, is free and doesn’t require much of the encodings. After you have selected a chatbot builder, connecting it to the Facebook business page is next in the process. Then, you are now ready to create and enhance your first Facebook Messenger bot.
Automating Facebook Messenger
Through the use of messenger bots, you can automate your own Facebook messenger marketing. In doing so, you only need to set up a HeroBot account, connect it with your Facebook business page and then it’s done. Notably, Facebook Messenger could be one of the most effective marketing strategies that any forms of business can employ.
Messaging and its Power
It was then found out that most of the customers in
the current era are choosing the style of messaging over emailing and calling
when it comes to showing their interest in a business. Thus, businesses turn to
improve their messaging tactics and even try using live chat to deliver their
services.
Creating chatbot, perhaps, is the best way of
conveying messages and responses in the speed of light. Therefore, businesses
are using these chatbots to automatically reply to customers. The chatbot will
then acknowledge inquiries after the customer hit the “Send Message” button.
In the whole responding process, it is essential to be knowledgeable about how to create the entire bot sequence. Messenger chat is just one of the great features of Facebook Messenger. One can also make voice calls or voice messages, group video, send attachments, and so on. Also, Facebook Messenger chatbots can function to get shipping and event updates, give out surveys and questionnaires, and some of the other things beneficial to businesses.
Facebook Business Terms for Messenger Banning
You have to bear in mind that abusing Messenger
application or using it for unruly purposes can cause your Facebook business
page suspended or restricted to perform specific tasks. Your Facebook Business
Page might be banned, but rest assured that if this happened, it wouldn’t
affect your existing Facebook marketing outlets, like the page itself, your
groups, Instagram account, etc.
However, take note that if you receive a Facebook
message which says limits had been placed to your Facebook Business page, it
only means someone just reported and blocked your Messenger bot. Upon receiving
such, you are limited and confined to using some of the Messenger features.
You are still able to respond to messages, but you
are confined from messaging tags, from subscribing to broadcasting and
sponsoring messages.
Writing a request to Facebook is the only way to get your ban lifted. Since requests are examined and reviewed manually, you have to wait a little longer after the time you have sent the request.
Reasons for Facebook Messenger Banning
There is no identified case wherein a Facebook page
is banned from Facebook because of Messenger violations. Yet, limitations can
be applied to a page in terms of broadcast and sponsored tags, message tags,
and even to subscriptions.
Apparently, a high block rate is the actual reason
why a page is incurring the Facebook penalties. A signal is sent to you if you
are blocked or if in case someone was displeased with your service or your
products.
On the other hand, HeroBot is not implementing any of the Messenger capability restrictions. As a verified Facebook partner, HeroBot makes sure Facebook pages will not be controlled in this specific platform. Facebook set these rules which are continuously adhered to by HeroBot.
Reasons People Are Banning a Facebook Page on Messenger
The following might be the reasons why people ban a business Facebook’s page on Messenger:
Some users aren’t knowledgeable about how to unsubscribe to a service. Thus, they are left with no choice but to block the business from messaging them.
At some point, customers are annoyed if they are getting messages too frequently.
Customers do not like weak content.
Thus, to avoid getting banned on Facebook messenger, you really need to observe keeping your block rates. If there’s an escalation observed with the rate, you have to study at what point you’ve got a problem.
Average Block Rate on Facebook Messenger
The percentage of people, who decided to block a
page from sending messages, is what you called the block rate in Facebook
Messenger.
You have to accept that no matter what you do, 1-2%
could be the actual rate of people who are going to block you.
Thus, you have to be aware that when your block
rate increase by 3-5%, there’s a need look after what might be the problem and
what can you do to avoid a further increase in the block rate.
Unfortunately, if the rate goes beyond 5%, then it
is already a concern to be examined.
Even though the percentage rate is not yet identified, studies determined that a business with a block rate hitting 8% is at high risk of being banned on using Facebook Messenger.
Checking Block Rates in Facebook Messenger
To check block rates, you have to click “Insights”
and then “Messages” in the wall of your Facebook Business Page. A percentage
number would appear at the top of the page next to the number of people in your
contact lists and thus, indicating your block rate.
So, if you decided on keeping up with Facebook
Messenger Marketing, you need to focus on keeping your block rates low by 3%.
Toggling your dates is also vital in understanding your average block rates weekly, monthly, or quarterly. If it just happened that your block rates continue staying above 3%, it is vital to make adjustments with your chatbot marketing tactics.
Preventing People from Blocking Your Page
An option to “Stop” or “Unsubscribe” can save your
business’ life. This is for that significant reason that users will not be only
left choosing the block option. Thus, including an unsubscribe button in your
sequence will help you in many ways.
Moreover, the Unsubscribe button makes users in your contact list feel that they still have the power to decide whether they will continue availing your service or not. On the other hand, it will assure them that you offer legitimate services as they can easily withdraw from your chatbot sequence if they wanted to. You should remind yourself of the following if you wanted to avoid yourself from continual blocking:
Frequent sending of messages might annoy possible
customers. Thus, moderating the pace of your messenger bots is indeed a great
way to prevent persistent blocking of your Facebook business page.
Irritating message contents is a big NO for your
customers. Thus, make sure you create pleasing contents to keep on track.
If you are to send messages to your customers at 2 or
anytime in the early morning, expect your page being blocked. Learn your
customer’s most convenient time.
Give clear and comprehensive instructions to users
about your unsubscribe options. Trust me, they really help.
These can all be done with HeroBot offering features that are easily adaptable on Facebook Messenger chatbots.
Can One Use Messenger Chatbots on Instagram and WhatsApp?
It is only by 2020 that a user can make use of chatbots on other applications such as Instagram or WhatsApp. Apparently, this can also be possible only if Facebook collaborates with these messaging applications.
Can one use their Facebook Messenger bots on their Facebook group or their personal account?
Sadly, it can’t be. Messenger chatbots work only on business pages. Setting-up Facebook business page is easy and can be used for various purposes. It can even be your own personal brand page. Once you created a Facebook page for your business, you can be able to do several things with your Messenger bots as you wish.
The Concept of Marketing Bots
With the evolving technology, marketing bots were devised as a program that interacts and engage with users to offer marketing services that were originally handled by humans. They are commonly known as chatbots. The function of chatbots is not limited to just having a conversation with humans. Among the ocean of bots today, Facebook Messenger bots are the most effective. These Facebook Messenger Bots dramatically reduce significant amounts of required time for interacting with every customer through Facebook messenger.
Facebook Messenger Chatbots: The best bot service for websites
Yes, you’ve read it right. FB Messenger chatbots are the best chatbot service for websites, as Messenger bots enable persistent, automated, fast, and easy interactions on several devices. In fact, many websites use their own integrated chatbots, however, conversations both live and die within the website. Messenger enables people to communicate perpetually and can make the conversation go indefinitely. Moreover, with WP-Chatbot or WordPress plugin, it is simple to integrate a Messenger chatbot widget on a website.
What is the best Artificial Intelligence chatbots available on the web?
The best Artificial Intelligence chatbots available on the web are those bots that can be simply set up and easy to incorporate with existing marketing tools. Most of the time, AI bots require complicated codes in order to develop. That’s why marketing teams find it hard to access it, as they do not have sufficient skills and budget required for developing one. Luckily, here’s HeroBot. This is a great alternative, as it won’t require any complex coding or whatsoever. Moreover, Herobot is specifically designed for Facebook Messenger. This is because the Facebook messenger is the most ideal marketing platform that has a great level of customer reach and engagement rates.
Facebook Messenger bots: Can agencies benefit from them?
Well, the answer is yes. In fact, agencies build up
a large percentage of HeroBot’s customers. Here are the two reasons why agencies
are avid users of HerBot:
The first reason is that agencies utilize chatbots
to retain and acquire clients or potential clients for themselves.
Secondly, agencies provide Messenger bot services
to their customers, which adds value to their customers and profits for the
agency.
In addition, HeroBot offers special rates for agencies,
as well as a frequent discount for up to 50%. Agencies plan to include 25k free
contacts, onboarding support, unlimited Facebook pages, and unlimited pro plan
features. Contacts are gathered from all of the agencies’ Facebook pages.
Moreover, agencies also use HeroBot to acquire multiple levels of access for contributors or admins, client logins for teamwork, and a team dashboard to cohesively tie it all.
How will agencies utilize chatbots?
Messenger chatbot marketing is a hi-powered tool to
generate profits for agencies. An agency could offer chatbot services to their
customers. In order to do this, an agency should acquire the agency plan of
HeroBot. This will then allow an agency to develop an infinite amount of
chatbots on an endless amount of Facebook pages.
When developing chatbots, the agency can cooperate
agency-wide on ventures. An agency can even invite their clients to join in the
process of chatbot creation. Additionally, transferring of chatbot ownership
from the agency to the customer at any point of time is easy.
An agency can include chatbot as part of its service offering to customers. This can add monthly retainer fees and one-time development fees.
Are AI chatbots a new innovative technology?
As trends in marketing continue to go and change,
chatbots aren’t relatively new. However, it is just recent that Messenger
chatbots became easy to make. Everyone in the industry of digital marketing
understands that trends, innovations, platforms, and technologies rise and fall
unexpectedly and rapidly.
Chatbots are, in fact, one of the most fluctuating
trends in the marketing industry. Some chatbot making companies may rise then
fold in just a matter of months. And talking about Messenger bots, Facebook
adds new features and capabilities on a regular basis. In addition, bot
developers continue to make chatbot creation easier than ever.
All of these info has not become widespread yet. This means that several marketing groups are just unaware of how easy it is to have a chatbot and to keep it running.
Should you have a knowledge for coding in order to create a chatbot?
Absolutely not. In fact, chatbot creation won’t
require any coding skills or whatsoever. If you can read, click or think, then
you will be able to create a chatbot. You can make NLP (natural language
processing), long and even complicated chatbots without typing a single line of
code.
Essentially, chatbot creation indeed takes some time. Likewise, since some chatbot sequences are complicated, creating them will require cautious planning and thinking. On the better side, you will not be required to learn the intricate skill of coding.
Are making chatbots costly? How much would it cost to make one?
Good news for all the business owners who want to
create their own bot! HeroBot is FREE! You may think that “Oh, it’s free,
but we might have to pay for indeed useful functionality.” Actually, it’s
not. We mean it’s free as in you can create and launch an infinite amount of
powerful bots for bulk messaging, Facebook ads, websites, on an infinite amount
of Facebook pages – endlessly.
Marketing software is big business. One prevalent
software assists in providing search engine data and track rankings. If you are
an agency, acquiring the software will save you for up to a thousand dollars a
month!
Now take a look at this and compare that price point: $0 for a completely new and firm marketing channel that can reach over a billion people in the whole world, in every industry. Taking into account that you choose the best chatbot creator, the chatbot making is not over-expensive.
How long would creating a chatbot take?
Actually, you can make a complete Messenger chatbot in less than a minute. HeroBot offers tons of pre-made Messenger chatbot templates that suits for several types of industries like real estate, doctor’s offices, podcasts, e-commerce, realtors and agencies. When you customize and use these pre-built templates, you already have a complete start-to-end marketing cycle made for your business.
Facebook Messenger Chatbot Marketing – Is is time-consuming?
With the use of chatbots, your marketing and
customer interaction is continuous and completely automated. What might take
massive amounts of hours before will just require you a relatively small amount
of time in setting up a chatbot, as making one won’t take much time at all.
Before, it would take efforts and a lot of time to dig deep in the intricate Facebook business page in order to see messages sent to you by customers. This is why marketers or marketing teams love Messenger chatbots. Messenger chatbot is one of the few approaches which enables marketers to communicate with hundreds of thousands of customers simultaneously on a personal level of engagement.
How are messenger chatbots being used by businesses?
Messenger chatbots are able to execute hundreds or
thousands of task, such as ordering pizza, arranging your schedule, find the
latest news or information regarding the weather, or even find your partner for
life. The full potential of Messengerchatbots is mind-blowing can be
overwhelming, that’s why some people may get shy of using them.
There are hundreds or even thousands of possibilities on how to utilize messenger chatbot. Here in this article, we highlighted some of the top ways how HeroBot users utilize their chatbots on a daily basis.
Comment Guard
You can connect a messenger chatbot into any Facebook post, and then wait to see it do its magic. The bot will automatically invite everyone that comments on the post to join your Messenger contact list.
Chat Blasting
With a messenger chatbot, you can send messenger chats to a selected or large group of contacts, all at the same time. The open rates averages from 50% to 80% and the response rates take the email out of the picture.
Click to Messenger Ad
Having a chatbot is just like a Facebook Ad, except the fact that rather than driving CTRs into a landing page, you can add contacts to Messenger, wherein you can execute drip campaigns then segment them, and remarket them forever.
Chat Widget
Integrate this little plugin in any of your website’s page and boom! You have the most ideal way to amass an enormous amount of Messenger contacts. This plugin is absolutely easy to set up using WordPress.
Is there an alternative to Chatfuel and ManyChat?
In reality, there are marketers that find Chatfuel
quite difficult to use. The provided free plan of Chatfuel offers limited
functionality, which makes it hard to decide if going for a paid plan is ideal.
That’s where HeroBot comes in. HeroBot is a perfect alternative to Chatfuel, as
HeroBot allows users to dive into the wide ocean of Messenger chatbot tactics
and techniques without the need to spend any cost.
Aside from Chatfuel, HereBot is also the best
substitute for ManyChat. Although there are many chat platforms that already came
into reality, HeroBot won’t let you down with its fast-pacing capabilities.
Hence, it can provide you a maximum number of features and benefits, and also its
most excellent functionalities.
One thing that makes HeroBot stands out among the rest is being an industry-leading integrated together with WordPress. With the highest advancement when it comes to NLP (national language processing, it is more highly developed in Artificial Intelligence. Other additional best features of HeroBot are an accessible user interface, the much better value of the price point, no massive bugs, instant response, modern features, and its legible stability compare to the other chatbot engines.
Making and Selling Chatbots – How would you do it?
Chatbots can be one of the vital elements of your marketing plan to serve potential and existing clients. But you should jot down first the important key points before going ahead into the final details.
Know your market very well—the main goals and target.
You have to comprehend first who are your clients and what are their needs.
After getting and compressing the necessary
information, make use of the Facebook chatbot as the solution.
It’s up to you if you want it prepaid, installment,
or postpaid plan. You can make them pay upfront for the development of the
whole chatbot, another fee for the ongoing process, and charge for a
subscription if only necessary.
With today’s modernity and opportunity, Messenger bots categorized as the rapidly-expanding and highly-growing ROI in most of the marketing outlets. Now is the time to be smart and make one step ahead in using chatbots. Thus, it’s better to take advantage of it as an inclusion in your marketing services.
Creating Messenger Bot – What would be the best and possible ways?
So, you have already noted the essential details
about chatbots. The thing is, how would you apply all of them and create one
using some of the best ways?
Choosing a Facebook Messenger chatbot that doesn’t have required coding can be the quickest way to make one. After selecting a chatbot builder, integrate it with your Facebook Business profile. That should be easy for you now to decide on what will be your chatbot is. Next, you will just have to follow the needed procedures on how to build up your chatbot. Once you’re done with each step, then you can finally handle and manage your own messenger bot.
How would you know if it is the best Messenger bot?
One way to label the Facebook Messenger bots as the best is through its highest rate of success, which often associated with characteristics. Some of the successful chatbots under Herobot creations were compared to the best Facebook Messenger bots, and these similarities were found:
Understandable subscribe and unsubscribe directions
Answerable queries
Multiple choices
Available gifs and images
Customized styles
Trouble-free instructions in getting into the main menu or answering a question
Capable of responding to different users
Capable of switching into live operator if needed
Engaging with chatbots can be actually enjoyable. Customers find satisfaction in it, especially if the bots have been almost perfectly created and improved.
Building your chatbot and starting messenger marketing
How much would it cost?
Good news—building a chatbot doesn’t cost you a single penny. With HeroBot, it’s all free, and you can make tons of it—as many as you want. On the other hand, there are indeed some chatbots wherein you have to spend dollars from the primary setup down to the constant maintenance. Thus, if you’re a beginner in using chatbots, it’s highly recommended to go for a Facebook Messenger chatbot builder that won’t give you a headache. Like HeroBot—aside from it won’t be a pain to your wallet or pocket, it’s also efficient to utilize.
What are the technologies you need?
You probably wonder what the technologies and systems behind chatbots are. They’re actually so simple, something that isn’t out of your league. All you need to keep track on your list is one—Facebook page. Facebook seems to be the universe for different kind of users. It’s one thing to consider when starting a chatbot. The number two falls down into chatbot builder. Of course, when you construct something, you must have tools with you. For the third major requirements, you need the help of your brain. It’ll be your instrument to come up with something, not just good but the best.
Chatbots, specifically the ones under Facebook, have been the major place for a large number of marketers. No matter what their expertise is or their range of budget to spend, all have the rights and freedom to create chatbots. Indeed, Facebook Messenger chatbots are the ideal platform to start your venture.
‘No Coding’ Chatbot – How would you do it?
To help you skip the process of coding, you need to look for a chatbot builder that doesn’t require you this. HeroBot, for example, and other options from the list, don’t take too much of your sweat and efforts to set up and create one. Purposely designed for Facebook Messenger marketing, HeroBot, and its excellent features will absolutely give you higher and bigger advantages.
Free Chatbots for Facebook – Where can you find them?
Facebook has also been filled with a lot of free chatbots. These are also available in the vast ocean space of chatbot builders. To give you a definite example, with HeroBot, you can make a chatbot that’s called ‘chat blast.’ The chatbot can simultaneously send a message to a massive number of followers. Most of the outstanding Messenger bots with highest-qualities offer free chatbots services.
What are the ideal platforms to use?
The online world is already full of the same faces.
Sometimes, it’s hard to recognize which stands out the most. Hence, if you want
to be different and always go for the unique one, you have some specific place
to go. You can create a customized chatbot that is personally designed or arranged
by you. But for you to do that, then you have to go through with the process of
coding.
Here are some of the open source platforms that can
assist you in building your own chatbot:
Botpress
Microsoft Bot Framework
Rasa Stack
So, if you’re up for an accessible chatbot builder
and want to create one without tiring yourself for some rumbled codes, your
best pick is HeroBot. It’s hassle-free and doesn’t take so much of your time
and efforts.
Customer-Friendly Chatbots – Which platform is the best?
As an online marketer, there are times where you
have to entertain customer queries and inquiries. The problem is, you’re not
available 24/7 just to accommodate their concerns. You wouldn’t want to lose
customers just because of late replies or not being able to respond instantly.
But you don’t need to worry. HeroBot provides you a
helping hand in which you can create programmed responses that accompany their
issues. Also, HeroBot featured Live Operator that connects the clients to human
support so their concerns will be addressed.
But you don’t need to worry. HeroBot provides you a helping hand in which you can create programmed responses that accompany their issues. Also, HeroBot featured Live Operator that connects the clients to human support so their concerns will be addressed.
Creating a Bot That Answers Questions in Reality
There’s another mind-blowing fact about chatbots. Did you know? You can actually make a bot that gives a response to real-world quests. Proper and careful programming is the key to make it possible. With the Q&A feature of HeroBot, you can develop a chatbot with the use of a system that triggers and ignore words. Just keep in mind that starting it up will need a little bit of hard work from you. But the good thing is—you can finish it without encountering some codes.
Are you Looking for Real State Industry Templates for Chatbot? Find out here
The world of real state is also growing fast. Every day, there’s always a new business to handle. So, as someone in line with real state industry, how do you think a chatbot can help you?
HeroBot can provide you a template for free. It organizes plenty of tasks that are needed by realtors on a daily work basis. That includes listings, schedules, and planning. Not just that because the bot can also sort out users according to their right categories such as buyers, sellers, and renters. Thus, it would be much easier for you to look for prospects.
Chatbots – The Major Players and Company for Best Tools
Every day, there’s always a change happening in the
Chatbot world. Since technology continuously moving, it’s kind of difficult to
maintain and secure a position on the lists. Hence, it’s really a struggle to
keep your ranking for a long period of time. Meanwhile, here are some of the
major chatbot companies connected with Facebook:
WP-Chatbot. For WordPress users, it’s an effective and handy tool for Facebook Messenger that can be used for plug-ins.
ChattyPeople. It’s a marketing-friendly platform in Messenger.
HeroBot. For those who value quality and money, HeroBot is the best resolution you need. It’s legibly proven and tested under the big names in marketing such as Neil Patel and Brian Dean.
“Must-Knows” in Creating Chatbots and Messenger Chatbots
Creating a chatbot in this time and space can never
be considered a problem with the constant advance in technology. But, in case
you haven’t got any knowledge with creating your own through a development
framework, then let HeroBot do the work.
HeroBot can also help you in integrating these chatbots with Facebook Messenger, allowing you great power to do tasks to connect more to your audiences efficiently. Tasks include creating options, answers, or questions with the mission of engaging the target market. With choosing HeroBot as your chatbot builder, you are freeing yourself from a stressful and complicated process of creating customized chatbots.
Adding Messenger Chatbots to websites
One popular way of adding Facebook Messenger Chatbots to websites is by adding inconspicuous and reliable widgets to each of your pages. Most of the time, widgets are seen positioned in the lower right-hand corner of the page but remember that you can always customize it mainly using WP-Chatbot or WordPress plugin.
Using Messenger Chatbots in E-commerce websites
Utilizing messenger chatbots in e-commerce websites is indeed a helpful way of keeping up with several tasks. It can function as your own de facto fashion consultants aiding you from browsing on styles and products, on processing orders, providing shipping updates, and much on answering common inquiries from clients. These chatbots can guide clients choosing products which are a perfect fit for their preferences. From purchasing processes all the way to delivery and keeping customers updated with their purchases, messenger chatbots are doing their thing with e-commerce websites.
Making use of Messenger Chatbots for lead generation
HeroBot’s clients prove that this powerful chatbot
builder is helping them keep up with their leads. Messenger chatbots are
effective lead generation technique which can be best employed in any kind of
businesses.
Subsequently, these lead generation chatbots are
adhering from a sequence of qualifying questions first and then ends with an
invitation of using Facebook and absolutely free consultation for customers.
Using messenger chatbots also entails control over the segmentation of your audiences. With employing such to your marketing strategy, you can expect a much better sales result.
A tutorial of making a Facebook chatbot triggered by post comments – is there any?
Apparently, a Facebook post autoresponder which
HeroBot pertained to as the Comment Guard, is easy to set up and be triggered
to respond to Facebook post comments.
It works right after people have commented in your Facebook post as it automatically sends an invitation for them to be added as one of your Messenger contacts. You can actually gain higher leads and engagement than depending on likes. The only thing that matters is how you try to make excellent postings that will encourage people to leave remarks or comments. Coming up with the idea of quizzes or surveys are some powerful and effective techniques in improving or increasing your contact list.
Benefits of a Facebook Messenger Chatbot
Rather than dedicating most of your time in
replying to each of your customers, deploying the automatic functions of messenger
chatbots can provide you much and excellent benefits.
With an average of 80% open rates and 20% click-through
rates, messenger bot marketing is indeed 50x more effective than email
marketing.
You can also save more with these chatbots as builders like HeroBot are providing their services free of charge. But, if you are to purchase for either for click-to-messenger ads or other paid services, its fees are just nominal and much lower compared to conventional displays on Facebook. In terms of its features and functions, Facebook Messenger chatbots are described as having versatility. In other words, you can create a customer service, a drip campaign, or a lead magnet chatbot depending on your preference.
The best and most engaging Facebook Messenger marketing tool
The use of Facebook Messenger chatbots is proven as
the most efficient Facebook Mesenger Marketing tool. Thus, it is important to
look for a chatbot builder which can help you craft your very first exceptional
chatbot. Choosing HeroBot is definitely a good choice you might want to consider.
But to keep your audience connected to you, and
discover more about your business, it is important to learn how to integrate
your Facebook Messenger chatbots on your business website. This can be through
utilizing or including widgets that will invite people to join your contact
list – “Can we help you?” is usually the simplest but the best widget option
you can use.
People can also access your Messenger bot through
the “Send Message” option located at your Facebook Business Page. This will
lead people in your Messenger bot to where they can send inquiries about your
business and will be added immediately in your Messenger contact list.
Your organic posts can also be a way to engage
people in discovering your business. This is possible through an auto-responder
or an option of allowing people to reply, send messages in your post and be
invited to be added in your contacts.
The last possible way could be through by creating click-to-Messenger ads. When a customer responds to your ad, the messenger bot sequence will be triggered to direct them to your business Messenger bot.
Building chatbots from scratch and without coding
If you are not knowledgeable and skilled in making
chatbots of your own, employing a Facebook Messenger chatbot builder can save
you more time and money.
Good thing enough is that HeroBot offers various
and drag-and-drop features that are helpful in designing and creating chatbots
from scratch.
Also, you don’t need to worry anymore with your coding skills because a code-free chatbot creation is introduced and preferred by most marketers. Take note that it will also cost you less if you will be utilizing chatbot building software than creating your own with the use of codes. With the free of charge features presented by HeroBot, coding, building customer service, drip campaign, chat blasts, and other Messenger chatbots, can never be considered a problem anymore.
Messenger Chatbots for recruiting
Recruiting chatbots is becoming a big deal for business as it can accomplish more tasks that are done manually by a recruiter. It can actually pre-screen candidates, getting information from them, and even schedule them for a personal interview with the actual hiring manager. The messenger bot sequence permits these bots to send Messenger message in response to job postings with much ease and convenience.
The best money-making Messenger chatbots
The best Messenger chatbots for making profits are the ones that focus on marketing Key Performance indicator such as conversions. Most Messenger bots provide customer support, which is indeed helpful in marketing. But chatbots can do more than just that. Chatbots are able to attract new Messenger list subscribers and place them in a bot drip campaign, meaning there is a higher chance for you to gain valuable conversions.
The Ideal Chatbot Builder: HeroBot
It is true enough that HeroBot is recognized as Facebook Messenger’s Fastest-Growing Solutions Partner. One of the best features of this excellent chatbot maker is its generous way of making information resources available for those who are interested in creating bots. HeroBot isn’t like any other chatbot builder platforms as it gives marketers a chance of accessing complete in-app help documentation, live Messenger chatbot conferences, and webinars, and even live support coming from its very own HeroBot professional.
The best platform in the market for developing Messenger chatbots
As of today, HeroBot is the best platform for
making the best messenger chatbots. Facebook describes HeroBot as the
fastest-growing chatbot developer in the market. HeroBot users develop hundreds
of Messenger chatbots per day, for businesses like dental offices, online
selling, and so much more. In addition, what makes it greater is that HeroBot
is free. Yes, there are more available features for paying users. However, a
wide collection of chatbot sequences, tactics, and other features are obtainable
even without payment.
HeroBot’s most distinguishing feature is its ease-of-use and user-friendliness. Creating chatbots could be quite complicated, especially when creation requires coding. But with HeroBot, no coding would be required at all. HeroBot lets users create chatbots easily with a simple drag-and-drop feature.
Creating Facebook Messenger chatbots
First of all, let’s just clear a subject that some of the people often get mistaken: The difference between a Facebook bot and Facebook Messenger bot/chatbot. A Facebook bot is a program that is developed to create and control a pretentious Facebook account, whereas a Facebook Messenger bot is a program developed to automate tasks in the Facebook Messenger, and is 100% trustworthy and valid.
You now know the difference? Great! Then let’s proceed on creating messenger chatbots.
To be honest, creating chatbots are easy, and
anyone can learn to create one by experimenting on a chatbot building platform.
Most especially on HeroBot, as it’s free and very easy to use. To start
learning chatbot building, the first thing you need to do is to create an
account in HeroBot. The next step is to connect your Facebook business page and
voila! You are ready to make a chatbot. Creating chatbots with HeroBot is
simple, and you can test your bot anytime, by clicking the “Test Dialogue”
button on the bot builder page.
If your goal is more learning and information, then you might want to check out the learning resource center of HeroBot. One good action to consider is to join A Facebook Messenger Marketing Summit. In fact, HeroBot hosts the largest of these summits. Additionally, HeroBot sponsors the biggest chatbot marketing summit in the world. Moreover, HeroBot offers 5-star chatbot masterclasses that will surely enhance your ability to create and deploy a powerful Facebook chatbot.
So, how hard it will be to make a Facebook chatbot?
Well, as mentioned before, it’s not hard to create
a Facebook chatbot. In fact, you can deploy a fully-tailored chatbot within
minutes of tweaking, with the use of a user-friendly chatbot building platform
like HeroBot.
HeroBot has made chatbot creation significantly easy. Rather than starting from scratch, HeroBot already provides various pre-made templates that are ready to use, and incredibly easy due to its drag and drop feature.
Facebook Messenger marketing bots
When a user or users joined your Messenger list,
you can start sending them any amount of promotional updates within the first
day. After that, you can send them a single promotional update. This is the
so-called “24+1” Messenger rule. A chatbot is the most excellent way to send
promotional messages successfully. Once a new contact joins your contact list,
your bot will do the work to segment them and drive them down to your marketing
funnel, or to other opportunities for them to interact with your business.
Sometimes, people may get annoyed if they get bombarded
with promotional messages. This is where subscription comes in. This is the way
of Facebook to approve before businesses can send promotional messages to their
contact list.
To send subscription messages to your messenger contact list, you must apply and be approved by Facebook first. When you’re approved, you can send both promotional and non-promotional messages to your audience for as long as you want.
The main functions of Facebook Messenger marketing
There are a lot of function and benefits that a
messenger chatbot can bring to your business. Different businesses have
different ways to monetize chatbots. For instance:
Restaurants
can facilitate orders online by using chatbots
Agencies
can use chatbots to pre-screen leads who have $20,000 monthly ad spent
Personal
trainers can use chatbots to set a free one-on-one consultation schedule with a
potential customer.
A
reals estate agent can schedule a tour on a posted property.
There are much more ways to how businesses utilize chatbots. Chatbots drive high engagement and can easily be monetized. Chatbots are also the key player for messenger marketing automation. This the reason why chatbot is one of the fastest-growing marketing channels today.
Here are some benefits of Facebook Messenger chatbots:
1. Acquire more customers
Chatbots helps in acquiring potential customers the same as how email entices customers – by engaging and interacting with them and providing a promotional offer. The difference between the two is that chatbots have higher click-through rates and higher open rates than email.
Using a lead generation bot is one of the direct ways to drive conversions through Messenger. The chatbot will present potential customers with a promotional offer, and then drive them down into your marketing funnel.
2. Increased lead generation
It is simple to make a Messenger bot designed particularly for generating leads. In fact, HeroBot offers a lead generation template, giving users a free ticket to a spectacular event on increased lead generation.
Generating and qualifying leads with Facebook Messenger chatbot is super effective. Chatbots are responsible and effective to generate leads with personalized and fun conversation. This will save time, lowering the overall cost per acquisition and increased lead quality.
3. Grow your Contact List
To effectively market your business is to reach a vast majority of people as much as possible. With the help of chatbots, you can even expand further your contact list that may soon be your potential customers.
Facts about Messenger chatbots
To further realize why Facebook messenger chatbots are essential to businesses, we listed some facts about messenger chatbots:
1. Customers like to use Messenger chatbots
Customer engagement rates clearly show that customers like using messenger chatbots. Although they can opt out anytime, most Messenger subscribers remain a subscriber for a long time. In addition, there are over 20% CTR and more than 80% open rates on most messages, which strongly indicates that customers like using chatbots.
Using a chatbot proves to be convenient for customers to place orders, get information, get updates, and engage with the business without the need to interact with a human. Moreover, chatbots are available 24/7/365, making them conveniently available to contact at any point in time.
2. Messenger chatbots can work 24/7/365
Unlike human personnel, Messenger can work and stay online forever. They are immune to diseases, and only takes a matter of minutes to do maintenance. You can say goodbye to the losses caused by human personnel absenteeism.
3. Messenger chatbot marketing is far better than Email marketing
There’s no contest, but in reality, messenger chatbot marketing has already surpassed email marketing in many ways. Messenger chatbot could have more than 80% open rates within just the first hour of interaction. And messenger chatbots’ CTR is 20%, compared to email’s CTR of less than 5%. Live chat function and human-like conversation is much more effective than sending bulk messages with email.
4. Messenger chatbot is an excellent tool for feedback and surveys
Yes, you’ve read it right. Chatbots are indeed excellent in doing surveys and getting feedback from customers. Before, businesses depended heavily on popups, intrusive apps, emails, and other forms of customer satisfaction measurement. Customers find it annoying and difficult to fill-up survey forms, that’s why most marketers are coerced to incentivize surveys, resulting in an untrustworthy result.
With a Facebook chatbot, surveys are quicker, as interactive conversations motivate customers to continue and finish the survey until the end.
Chatbots are indeed promising, right? You might want to build your own now, but there’s still more.
Using chatbots for customer services
There’s almost nothing a chatbot cannot do in terms
of customer services. That’s why managers aggressively pursue more
chatbot-automated customer services. Moreover, chatbots can reduce up to $60
billion in salary expenses.
Chatbots can be used in the following customer services:
Make reservations
Schedule meetings
Get directions
Get store hours
Send receipts or invoices
Provide tickets
Track orders
Provide delivery times
Create coupons
Send satisfaction surveys
At any point in time, customers can request human operators to take over where a messenger bot left-off. Chatbots effectively replace tons of man-hours of work, resulting in lower business costs.
Messaging apps used in messenger marketing
For additional information, we included a list of the most popular messaging apps in the world:
Whatsapp – 1.5 billion active users monthly
Facebook Messenger – 1.3 billion active users monthly
Perhaps this is already enough for you to be convinced to have a messenger chatbot for your business. The possibilities are endless, and there is an incredible opportunity for business expansion. It’s a great idea to take advantage of Facebook messenger marketing and make your business unstoppable. Here at HeroBot, we are ready and more than happy to help you all the way. All you have to do is visit our site, create an account, and you can start your own chatbot venture.
Do HeroBot-powered Facebook Messenger Marketing Chatbots integrate with CRMs and other Marketing Automation Software?
Yes – using our built-in integrations for Webhooks, Integromat and Zapier, you can integrate HeroBot chatbots with more than 1500 web applications, leading CRMs and marketing automation platforms including:
• Google Sheets • Twitter • Gmail • Slack • Mailchimp • Google Calendar • Trello • Facebook Lead Ads • Google Drive • Facebook Pages • Typeform • ActiveCampaign • Airtable • Google Forms • ClickFunnels • HubSpot • Asana • Instagram • Gravity Forms • Pipedrive • Google Contacts • HubSpot CRM • Dropbox • Salesforce • Calendly • YouTube • Todoist • Stripe • WordPress • Evernote • Acuity Scheduling • Discord • Microsoft Office 365
Traveling seems like one joyride towards captured memories and stored happiness. But it takes a complete process for you to be able to set your foot on your desired location. You need time and effort to organize your flight bookings to take in a great placement. Since it’s the 21st century, the transaction goes hand on hand electronically with chatbot app.
Heave-ho! A chatbot app will be your saving grace to a system of hassles. These types of apps make you feel at ease for they can attend your traveling concerns. Conversations over this kind of app will allow you to have traveling inquiries. Basically, online travel agencies attend to their online prospects and treat them with digital hospitality. The world of chatbot enters the traveling industry as well, so it is now easily accessible for travelers to connect with their concerns.
Moreover, Conversing digitally with your inquisition about booking your journey with an impact from the chatbot applications is “digimazing.” The utilization of chatbot applications is pivotal gaming in the digital commerce industry that showcases an excellent interactive phasing and convenience. It is interactive because it quickly responds to the appraisal of the customers. While it is convenient to the part of a dependent with an all in one package of deals and services that is satisfying with their proceedings.
Chatbot in E-Commerce
E-Commerce is one of the gigantic industries on this day and age, creating an expansive internet job for techno-savvy people. A chatbot app offers great help on businesses to attain the supreme state of communication of their beloved customers. After all, traveling is really fun, isn’t it? You’ll be going to witness the overwhelming view of some places, and even collect memories of what’s happening at the moment. If you think booking of your flight schedule or travel schedule is hard, well, worry no more!
Integration of A.I. in chatbot app
Using Artificial Intelligence (A.I.) in undertaking the deemed of the users makes it a rapid-fire productive communication for the interested recipients. Chatbots are being run by the A.I.’s that can also be used promotional matters, online interaction (communication), and as a tactical ally on social media.
Furthermore, with AI’s birth, it’s quite a handful combined with advanced technology machines – micro and macro gadgets. Aligned to this is the time of executing your traveling plan as soon as possible, your vacation has a time limit into it. It is the moment when travel chatbot A.I.’s needs to step in, they can be your online friend in delivering effective communication.
Customer Care Service
Customer
Care Service is, of course, should be prioritized, most
especially the customers who want to have a vacation in an already fixed
timeline. Vacations may depend on the possible errands or work, attending
school schedules, so it’s quite dependent on time. Reservations can be easily
handled using chatbot apps they can provide you with a highly productive competence.
The said trend is not a joke! – it barely is. Send your requests, and they can
answer you back with no hesitation.
The personalization or building a solid relationship with your customers is also a must. A.I.’s can make you satisfied and stay for you to come back with what they can offer. Also, chatbots can make an evasion to the 3rd party outsourcing, for business it is highly cost effective. The A.I.’s is active and visible on social media applications such as Facebook Messenger and Instagram that has a large number of users to be reached. Chatting is one of the most favorite activities on social media, and it is convenient for easy access.
During
chat performance between the Artificial Intelligence (A.l) and a
customer, it can direct you to links and registrations. Chatbot apps are helpfully vital, well, you can be assured that
they are automatically responding on certain acquisitions. Meanwhile, they
can’t solve complicated problems that you’ll send in. It is monopolized to
initiate a response and be a digital representative for that task. A certain
travel agency is accommodating you through a travel chatbot application
empowered by Artificial Intelligence (A.I.).
Now, let’s take an excavation on the advantages of considering travel chatbots in to account. Delve in as you may leave your agreement on the notable statements beyond this exploration of good words.
Expedition on the advantages
1. A Breezy Reservation Agent
Basically, they are acting as a travel agent but not having a personal interaction with the customers. With just the work of your fingers chatting with Artificial Intelligence (A.I.) they can book your travels on the spot. They can productively take in your preferences or package choices in line with your travel plans. Thinking of hotel reservations is sometimes a scratch in the head; with just an instant, they can help you in reservation processes. With this, you’ll have no worry if you have nothing to stay during your vacation or even places to land in as your trip goes on.
2. Can be an easy online payment center
With an online travel agent, you’ll be at ease too if you are worried about how to pay. The A.I.’s will do its tasks by sending you payment forms online through links, and then the transaction will start for your payment. The travel chatbot apps will lead you to easy access regarding financial transactions. Given as an example, they can give you instructions through Facebook Messenger, and that will direct you to forms of payment exchanges. There are different ways from various travel chatbot apps you’ll just have to attend your interaction on it thoroughly.
3. A portal-like world for recommendations or suggestions
If you are new in using chatbot applications specifically in traveling chatbot applications just so you know, they are tasks-flexible. They can also offer you new packages to add up in your decision on traveling. On the other hand, they can take your duty to plan for your travel or trips. The travel chatbot application can make you choose on the recent and latest recommendations on where to and what to choose as a tour package and deals. They can also suggest places, hotels, and restaurants to visit while you’ll do your vacation schedules.
4. Acts as a customer service representative
Inquiries can be a hectic corner to answer for a travel agency because their customers are heterogeneous – a lot to give responses. Servicing the customers to the fullest effort is truly commendable, but now the conversations are also done electronically. Chatbot applications are also capable of taking care of their customers. They can meet your problems and gives a solution to the best that they can. They are also aiding the question marks to be shaded as black as a sign of effective communication.
5. Time savior
If you have a lot of schedules to do and cannot go personally in a travel agency then you are advised to use a travel chatbot app. Keep the hassles away from you and inquire to the A.I.s of a chatbot with their rapid performance. In just a couple of clicks on your own gadgets then you can settle your travel plans easily. You can reserve the exhaustion for reservation and bookings that can be done by the effort of online travel chatbot applications. Time is precious, so don’t let it waste away by spending too much time fulfilling the progress for journey applications.
6. An excellent data and record caster
Encountered some problems within your application or registration can take away your trust to an agency. Chatbots, as empowered digitally, can restore certain memories from your previous conversations. Also, they can manage it for business purposes or some problems encountered throughout the sign-up process for travel. As it is stated they can retrieve data from the communication between A.I.’s and the customers. It can be useful for the queries if there are some regards regarding the online process that have done.
7. All around competitive performance (from flight to walk trips)
Airport booking for flights, hotel room reservations, restaurants to eat, with easy access, it is good in one go. They are one for a competitive package that is swiftly attended. With taps, it will go all the way towards the airport – booked for travel. Hotel Reservations they have a lot of hotel offers, and you can choose from your chosen quality. The nearest restaurants that you can walk in from, they will manage to suggest you the best of the best. It is competitive to it’s finest as far as you know because they will cater you a fast yet excellent service.
Your journey starts here! Try a travel chatbot app!
A lot of people want to wander around with fluid access online. If you own a travel and tours agency, it might be ideal to integrate a chatbot app with your business. Or you can even create a Facebook page and let a chatbot handle your customer services. Don’t know where to start? Well, here’s Herobot that will help you all throughout your chatbot venture. We offer the best and reliable chatbot services that will make you up for more from us. Let start now! Together, we’ll bring your business to another level. You can visit our website through this link.
More and more people are embracing the use of chatbots for a couple of years. And if you are to ask why to see it for yourself how they are giving enough power and confidence to most of our marketers. Apparently, these helpful “co-workers” are truly paving the way for efficient and faster than ever interactions. As technology continues to advance, so as our ability to creating and customizing chatbots to become more user-friendly and yielding the best results of all the marketing tactics. With the use of bot creator, everything will be easier.
Aside
from being a program powered by Artificial Intelligence (AI), chatbots are also
defined as an automated messaging system that works to provide real-time
transactions with its users. Meaning, it is a service giving customers a chance
to send messages or inquiries to businesses as if they are just talking to a
friend. They can also be used to accomplish personal tasks, from getting
updates, scheduling meetings, and even ordering a PIZZA – all is possible with chatbots!
Interestingly enough, since chatbots are using Al, they are fetching languages and information from a user. This is also the reason why they have the potential of becoming more intelligent as they interact with more people. Thus, chatbots are more beneficial if you are knowledgeable of its capabilities and if you can find a bot creator that can make the perfect chatbot for your business.
The Edges of Having a Chatbot
A lot of statistics already proved how chatbots used for businesses are growing rapidly. An example of this could be the study showing the number of chatbots docked on Facebook Messenger increasing from 30,000 in 2016 to over 100,000 as of this moment.
Several companies and industries already turned and declared they have used chatbots to relay their marketing strategies effectively. So, it is wrong to say that chatbots are futile and hopeless of changing the world. However, some are still unaware of chatbots’ capabilities. Thus, the following are some of your edges if in case you decided (you really should!) creating your first chatbot with bot creator:
1. You can save a lot!
When we say a lot, we do not just talk about saving lots of time if you own a chatbot. Apparently, creating a full-functioning chatbot through bot creator is much cheaper than hiring employees to accomplish varying tasks. Since chatbots automatically functions, they can help businesses handle many customers simultaneously and effortlessly. With chatbots as your “employes,” you are not only saving your employee costs but also preventing your businesses from human miscalculations or errors.
2. You can increase your customer engagement
Keeping your customers engage in your brand is indeed essential. Apart from leads contribution made through social media, chatbots are said to transform transactions into something more creative and interactive.
3. You can track your business status and collect customers’ insights
Chatbots can help you gain feedback from customers. These insights are also your way of knowing which product or services should be improved to generate more leads.
4. Your customer services can be recognized
With chatbots, you can provide great customer support 24/7. These chatbots can easily be programmed to answer simple questions in case the business owner is a way for other tasks. Thus, customers will not feel that they are ignored and will wait with an assurance their questions will be acknowledged after a while.
5. You can assist and manage global market
You might be a big company who is already catering to the audience internationally or a small business that are up to the worldwide business, behold as chatbots can assist you in attending with these big clients. Worry no more with multiple incoming requests because chatbots are living to help you.
You can imagine that the perks mentioned above were just roughly of all the reasons why should you certainly get yourself a chatbot. Now, it’s time to understand how you can start creating one for your business.
HOW CAN I REALLY MAKE AN AWESOME CHATBOT WITH A BOT CREATOR?
This might be the question that you might encounter after knowing how excellent chatbots are. Well, the process of creating one might sound daunting, but it’s totally doable.
You will need to decide first if you are to choose a basic chatbot that strictly follows commands and rules, or the other way around having fancy and advanced features.
Afterward, you need to examine what will be your chatbot’s purpose and to which platform should your chatbot live on (Facebook Messenger, Slack, etc.). Lastly, you have to choose a tool or service can help you build one.
Yes, someone will be doing it for you, so it is vital that you choose not only the best but the most amazing bot creator in town – and thus, we are pertaining to HeroBot!
Getting to know more about bot creator and HeroBot
Bot creators or makers allow one to build an efficient and much-personalized chatbot. In this space and time, there are thousands of chatbot makers all over the internet. They all have the objective of crafting excellent chatbots which can make your business in the lead. Thus, people tend to be confused using bot creator, which can create an incomparable chatbot and present outstanding results.
HeroBot then enters the scene with an offer of bringing you the best platform to develop your first business chatbot. Hailed as the most complete messenger marketing platform, you can assure that your messenger marketing journey is in good hands. With is the very goal of helping your business grow, HeroBot is your way of gaining more customers as well as business contacts.
Whether you own a start-up or a long-established business, HeroBot got you covered. HeroBot already had helped 68, 854 happy and satisfied users and it’s still counting. This also entails 49,000+ of leads generated and 500,000+ of contacts reached captured. It only proves more people are discovering the superpower strength of HeroBot which you should see for yourself.
HeroBot’s Messenger Marketing Abilities
With HeroBot you can create Facebook Messenger bots, conversion funnels, and drip campaigns for marketing lead generation and support. Good thing, it is absolutely easy and free!
You
can now automate your messenger marketing and minimize your efforts because
HeroBot is doing your thing. With an open rate of 70-95%, a click-through of
above 20%, and 3-5x of higher conversion rate, automated chatbots are really
the future of digital marketing.
Social
media scheduling, posting, tagging, commenting, discovering, or Hashtag
searching, HeroBot makes it all possible for you. Rest assured that in no time,
you will stay connected to your valued and future customers.
HeroBot can provide and help you upgrade Click-To-Messenger Ads that will capture instant leads and follow-up. Apparently, there were also available widgets and application integrations with first-rate tracking features.
HeroBot’s Powers
Just like any other superhero, HeroBot possesses a different power set which helps this stand among the rest of bot creator. The following are just some of it:
The Power of Superb Chat Broadcasts
Sending information, updates, and promos can never be easier through the help of HeroBot. It can guarantee you an 85% open rate which is indeed a great start for your business.
The Power of Excellent Client Management
Having no employees, you can still assure that HeroBot can provide you excellent growth tools, detailed analytic reports, and user administration.
The Power of Automating Comment Responses
HeroBot’s AI is responsible for replying, tagging, liking, and sending a private message automatically may it be in Instagram and Facebook comments.
The Power of Overriding Live chat
Good thing, HeroBot has this one great feature that allows users to immediately override their messenger bots when needed. Thus, giving one the power to provide seamless transactions with customers and contacts.
The Power of Integrating Brilliant Quizzes
HeroBot helps you formulate outstanding contests and quizzes that are automatically integrated to your Facebook bot to effectively promote your business or products.
The Power of Multiple Audience Segmentation
HeroBot also allows users to segment audiences based on their interest or demographic factors. Therefore, this will help them to disintegrate and qualify audiences based on how the user wants it.
The Power of Fantastic Quality Leads Notifications
With the help of HeroBot, you can now receive alerts for each leads captured with your messenger bot. Alerts can be received through SMS, Slack, email, and other customized apps.
The Power of Exceptional Bot Templates
Herobot has a lot of pre-made templates available to use in just one click. You can also customize it based on your business requirements.
The list goes on with the powers HereBot can provide you. HeroBot is upgrading and developing their services periodically to achieve nothing but total customer satisfaction. Expect a 400% increase in leads, 97% reduced marketing cost and 154% increased engagement with no additional cost once you start subscribing to HeroBot. This is the best bot creator to powerup your business.
Want to hear more of HeroBot’s capabilities? Visit HeroBot’s website now and bring forth supremacy in your business. Breakthrough from the dark power of poor marketing and weak leads generation. Come in the light with HeroBot’s chatbots and together, we’ll rule the business world!
Communication between a business and its users is of high importance. This solves problems encountered, clarifies instructional confusions, and answers queries that a user might need. One of the most convenient types of communication is chatting. Chat with people is the term when two or more people participate in the exchange of typed-in remarks or messages over a certain platform most of the time through an online website.
Chat messages are usually short so that the other end can reply quickly. Chatting, in general, has a casual tone into it. It is mostly informal, and that may be the reason that it is the most used method of communicating on the internet. Businesses that communicate with their users have a hard time composing replies to every client that messages them. This is the main reason why businesses use chatbots to chat with people.
What is a Chatbot?
An Artificial Intelligence Software (A software that simulates human cognitive processes like learning and reasoning) designed to mimic a conversation using a user’s natural language convincingly through websites, messaging applications, and mobile applications is called a “Chatbot.” Chatbots have many uses, including information acquisition and customer service purposes.
Some Chatterbots (a less known term for Chatbots) use advanced language processing systems that can be hardly distinguishable from a real human, but many less sophisticated ones have a method of scanning keywords then composing a reply with the most similar pattern of words or the most number of keywords matching originating from a database.
Types of Chatbots
Chatbots have evolved to have many variations but can be classified to 2 main classifications. The “Scripted” types are the simplest type of chatbot. This type takes conversations to pre-defined directions because its response to questions asked is programmed ahead, and it is scripted. It cannot improvise at all and mostly appears in chatting apps like Skype or Facebook Messenger. Automation is its only purpose. It is also useful to chat with people in purchasing or flight booking.
The other more complex classification is the “Intelligent” type. This type of Chatbot uses Artificial Intelligence Technology that allows it to supply a more flexible reply to a user’s inquiry. Additionally, it has the ability to “remember” past conversations and use them as a reference to supply a more precise and related answer in future conversations to come. Although this technology is more advanced than the other, it only gives answers and still lacking the feature to lead a conversation or comprehend more complicated contexts.
These are the types of Chatbots that exist today:
1. Personal Bots
A Personal Chatbot provides a direct conversation between a Chatbot and a single user. An example of a personal Chatbot is weather bots situated on Google Assistant and Facebook Messenger platforms.
2. Team Bots
Team bots offer a “one-to-multiple” method of communication. However, this type of chatbot initially problematic for designers because having multiple users involved in the conversation is different from one-on-one communication.
3. Brand/Domain-Specific Bots
These bots are favored when in need of a more complicated service. The “Airbnb’s Chatbot” is a good example of a brand-specific bot. It gives the users notification about discounts, assisting flight bookings, and helping find the best accommodations that suit the user’s needs. It is preferred more than apps because it doesn’t need to be downloaded.
Why should businesses utilize chatbots to chat with people?
Businesses are only exploiting the profitable opportunities that a Chatbot can provide despite the fact that they have existed for decades now. Chatbots are literally everywhere. From messaging apps to company websites, it is proven to be useful and is definitely a worthwhile investment. Facebook Messenger, an online application mainly used for chatting and is associated with Facebook, made chatbot available on their platform.
Facebook Messenger alone has a staggering 1.3 Billion active users and is on its way to being the biggest communication platform. These many active users pose as an opportunity for companies causing the number of bots to rise significantly. It is estimated that there are 100,000 chatbots actively functioning on the Messenger platform as of 2017.
It is a 233% rise from the 30,000 bots in the platform in April of the year 2016. A big portion of those serves customer service purposes. However, a few of them serves unique solutions, for instance, a chatbot designed to prevent workplace harassment situations. These are some examples of Chatbot Technology’s business applications as they chat with people:
1. Customer Service
A Chatbot can help assist a user with frequently asked questions.
2. Marketing
Understanding customers is a vital part of marketing. A Chatbot can recommend the customer’s preferred products based on their feedback.
3. Sales
A Chatbot is an excellent sale assistant that will simplify first updates and creation.
4. Human Resource
Answering common HR-related questions is boring and is a perfect use of a Chatbot.
5. Support Services
All requests related to facilities can be sent to a Chatbot, and it will also contact users when their requests are achieved.
6. Travel
Flight bookings and accommodation is a task that a Chatbot can accomplish and chat with people. It can also promote places to visit and give travel tips and advice.
7. Finance
A Chatbot can actually assist a user on managing investments, application of loans, and transferring money.
The Business Advantages of Using Chatbots to Chat with People
The world is
constantly changing, and user expectation is changing with it. In today’s
standards, companies that want to promote their products or services have to
have an edge from their competitors. The best course of action is to renovate
and improve its business model by introducing new technologies to enhance the
user experience.
The number of apps steadily increases and they are treated as disposables. 8 out of 10 apps downloaded are being used only once or twice then deleted immediately. The only exception is messaging apps which consume approximately more than 80% of mobile usage time. The time spent using these apps grew by 394% a year after its initial release, giving businesses marketing and servicing opportunities. These are some of the advantages of having a Chatbot chat with people in your business:
Cost Effective
Using a Chatbot for customer service purposes is far cheaper than hiring an actual customer service employee. That’s why it is ideal to use chatbots to chat with people.
Easily Created
Depending on its intended purposes, a simple chatbot that would be placed on Facebook Messenger can be designed with a little to no background on programming.
Representation
A Chatbot accentuates the company’s image and brand. It is the perfect representation of brand promoting because it always emphasizes the company when it is chatting with people.
Straightforward
An optimized Chatbot will mention only necessary details and making it as brief as possible to avoid overwhelming the user.
Automatic
This is the most important benefit of a Chatbot. It can substitute an actual human to perform basic or mundane analytic work.
Precise
A Chatbot is not prone to “human error” because machine-operated systems are always accurate.
Regular
Chatbots are not human beings and don’t need rest. A customer service that is always open is an amazing asset to a company.
Tips in Creating a Chatbot that Chats with People Effectively
Designing and creating a Chatbot is no easy task. Without proper execution, research, and testing, a Chatbot may become useless. This may have minimal damage to the company, but it can positively affect its branding. Here are some tips on creating an effective Chatbot:
Give it a Personality
Your Chatbot needs a personality to add an extra “human” feel to it and to better understand the user’s behavior. Its personality should be fun and engaging to maximize efficiency. To chat with people effectively, a chatbot must be as human-like as possible.
Provide Waiting Time
The conversation sounds more natural by a waiting time because, in a real conversation, response time is very irregular. People seldom respond immediately after receiving a message. Providing a waiting time allows the user to digest the information provided by a Chatbot.
Perform Testing
If you are still skeptical about your Chatbot’s effect on users, you have to create multiple variations of your Chatbot and measure its results. Identify the version with the best results by comparing results.
Produce Short Content
A long text may be overwhelming to the users and can make them uninterested. Therefore, Chatbot should provide a minimum amount of text. But if it is unavoidable, emojis are excellent in breaking up a long text.
These are just some of the features that a smart Chatbot must possess. It is advisable to continue optimizing your bot depending on user feedback to come up with better results.
Chatbots that Actually Help
If you are thinking of investing in a Chatbot, then you’re on your way to success. In fact, Chatbot can help you achieve your goals and increase profits. Let your business reach more and chat with people in the different parts of the world. The most reliable and effective bots are in Herobot. At Herobot, we want nothing more than to help you succeed in your business and provide you with the best Chatbot suitable for your business. Visit us at https://powerpres.com/ for more information.
How do we define intelligence? This might be easy to answer but for the technological aspect, it is kind of mind-boggling. This thing same goes to the most intelligent chatbot.
There is a wide
array of written articles about this advanced automation. This more often appears
to be called “intelligent.” How? A chatbot is considered to have that such
characteristic if it’s fully aware of its surroundings and user’s needs. Such
intelligence provides the chatbot the capacity to handle an immediate
conversation with serenity.
So, here are the essentials you need to know about a great chatbot.
Things to Know in Considering the most Intelligent Chatbot
If you’re looking for a conversation partner just like the chatbot, then this might be your lucky day. Imagine how big it can help you to have a customer service assistant or anyone to chat with a piece of software. But, see for yourself.
Without further ado, here are the things to consider in having the most intelligent chatbot.
1. Visual, speech and emotion recognition
An
intelligent chatbot should have special characteristics such as optical,
speech, and emotion recognition. Just imagine talking to someone through
capturing, recording, or sharing photos, videos, and voice messages; there’s no
need to wait for responses. Thus, bots will be the one to answer you right
away.
With
image and speech recognition, users enable to receive instant automated
replies. If you are to create a bot, you need to consider the services you
would like them to offer. And if it also comes with an emotion recognition
interface, then it can be an impressive feature.
In order to apply the image and speech recognition, you need to try different services, namely IBM’s Watson and Microsoft Cognitive Services. These above-mentioned services are one of the most known for intelligent chatbot due to its large contributions in the tech industry.
However, if you’re still seeking for emotional recognition, you can use it up for now. Although it’s still going through the continuous process in advancement, still it’s applicable to every developing application. Therefore, you may also use such just like Affective and Visage Technologies.
2. Self-Thought Learning Ability
This feature is much unlike visual, speech, and emotion recognition. Usually, these bots are made with initial input training from the users itself. Though, when it comes to self-thought learning; it becomes more difficult as they are actively learning from their inputs.
An example of it is the Xiaoice. It is an artificial software system in WeChat in collaboration with Microsoft. Most of the Chinese community considered it more than just a typical virtual agent. Also, it incorporates real-time response which relies on the input messages.
3. Consistency
A consistent conversation is one of the important things users consider to have effective communication. The same way goes to intelligent chatbots.
There might have some issues since there are some simple chatbots made with hard-coded logic that has consistent conversation flow. Yet, it may only be possible in tapered topics. The saga continues as to when the conversation steps out its range, bots become adequate responders.
4. Memory
An
excellent chatbot must have a great memory. Just imagine having an awkward
conversation with a friend, when he or she doesn’t know what you are talking
about. Kind of frustrating and disappointing, right? It might not be different
with chatbots since we agreed on treating them of being exceptional partners.
5. Express emotions
An emotional response is somewhat utterly intricate. Even though emotional recognition is quite a real stuff today, its expression is still in the other corner. It’s the field where it needs further advancements, which remains unclear how enough this intelligent chatbot can be intimate as much as real humans do.
However,
here are its purposes in fulfilling the emotional response-ability:
To identify
the prime concerns within its development; and
Assessing contemporary options.
On the latter part, more bots become effective conversers by choosing the correct language. As of today authenticity, lightness and naturalness are shown. They don’t sound machine-like or synthetic, which is really good for this type of technology. This will help both users and bots understand with an attachment of human feelings. Thus, it gives the users a perfect expression and emotional experience.
Most Intelligent Chatbots in the Metro
Are there some travel accommodation bots that have buttons to click and asks for queries? For some, it still exists. But as of today, more and more become more engaging with conversational, intelligent chatbots. It is so cool to have a fully built machine with a natural language processing that can comprehend every structure. Moreover, it became easier than ever to create innovative and intelligent chatbot from scratch. Hence, these bots are a bomb because it can help you and your business nurture.
So, here are the latest advancements that could be considered as one of the most intelligent chatbots in the metro.
1. Mitsuku
Mitsuku can be the most intelligent chatbot in the world. It is created by Steve Worswick through Artificial Intelligence Markup Language (AIML). Moreover, it is proven to be a four-time awardee of the Loebner Prize, a yearly contest for human-like artificial intelligence inventions.
It
is claimed to be an 18-year old female generated chatbot from Leeds, England.
Moreover, it has all Alice’s AIML files, wherein it can acquire user-generated
conversations which frequently works on progress. In addition, her intelligence
is absolutely perfect due to her reasoning skills. Also, she can play games and
do magic tricks as per the user’s request.
2. Rose
Rose
is a chatbot who handles several customer queries at the hotel named Cosmopolitan in Las Vegas. She became
the virtual concierge in the said hotel.
Furthermore,
it helps to have a continuous menu-based chatbot, wherein callers cans ask
questions with 3 provided answers to choose from. Therefore, this new AI
technology is not just a common smart algorithm, because it has the whole
personality of a person. This proves that more companies, just like the said
hotel, can produce voice-enabled bots, which can shoulder and manage
responsibilities in customer queries.
3. Right Click
Right
Click was introduced as an AI-powered chatbot for website creation. It asks
such general questions needed and makes customized templates in every given
answer.
One
of its best features is its website builder program which is strictly related
to its name – the right click. It permits users to edit their website with just
a right click. Easy, right? This simplifies the whole process.
Such
simplification is rare in every DIY website-builders. Some would even say that
“Wordpress is hard.” All problems are found on the admin panels. But with the
help of this chatbot website builder, anything’s possible.
4. Poncho
Poncho is a messenger-type bot which is designed to be a weather expert. But before this intelligent chatbot became a weather forecast advisor, it was an email and text service that was turned into an app; and eventually a developing bot. Moreover, it sends weather alerts twice a day with user consent.
5. Insomno Bot
This
bot is for the evening people or night owls, who stays up till late at night,
or even until early in the morning. As the bot’s name suggests, this bot serves
people who suffer from sleeping troubles. This chatbot will talk to insomniac
people who have no one around to talk to. This chatbot gives amazing and
astonishing responses so that the conversation is fun and will never get
boring. This bot will not help you count sheep till you can sleep, or give
suggestions to help you sleep. However, this bot will surely talk to you about
anything.
Insomno Bot is the first intelligent chatbot in the world that is only available between 11 PM to 5 AM. Between these times, your friends may all be asleep, with their phones on silent mode. This bot provides a very human-like conversation. In addition, like someone who tries to hold a conversation in the late nights, this bot is easily distracted and tends to change the topic of the conversation into its own interest, which is perfectly suited for shy people. This bot was already featured in over 30 outlets, included in business2community.com’s “3 Examples of Tech Marketing We Wish We Thought of First,” and is a nominee for at shorty awards.
6. Dr. A.I
Another
one of the most intelligent chatbots of today is the DR. A.I. This bot is
driven by advanced AI technology. Additionally, it is reportedly trained by
over 100,000 doctors and is always available to answer questions regarding
health. Moreover, it will guide users to the right health care and information.
Dr. A.I. will ask you about the symptoms you are currently experiencing. The chatbot will then ask you additional questions to elaborate on the symptoms so that it can learn more about it. It will then ask users for some of their background information, then it will present you a list of possible diagnoses.
Building
your own intelligent chatbot
Inspired with the examples we have presented in this article? Maybe now you are interested to build your own intelligent bot. Well, look no further, as Herobot offers tons of predesigned templates, which you can customize based on your business requirements. Visit our site by clicking this link and start creating your own bot. Someday, it may even become the most intelligent chatbot in the business world.
