Into the Future: How to Create the Best AI Robot Chat

AI robot chat

Chatbots are now being widely known and used on the internet for various reasons. Some use them for entertainment purposes while others use it in marketing. This is due to its numerous benefits both for its developers and users. Also, these creations have different personalities and offer various functions to the industry. However, what does it take to make an AI robot chat?

Costumers are only interested in the best chatbot that can answer to their every need. And when it comes to that, they prefer it to be both friendly and intelligent. It is important that it can go along every conversation with users. This is made possible by using some bot platforms available online. Still, everyone is finding it hard to create the bot that will suit their taste.

AI robot chat

So, here are some factors you should consider on how to create the best AI chatbot.

Take note of your industry when considering AI robot chat

In every project, being goal-oriented is always a must. However, in order to know your goal, you must first learn who and what you are. Moreover, in terms of building chat robots, taking note of your industry should be the initial step. This will help you devise better plans with scope and limitations. It is also beneficial when you are creating a bot that will answer its users’ every need.

You should personalize your chatbot’s personality depending on your field of work. Moreover, if you are in the entertainment industry, your creation must be fun and with a colorful character. You can always add a little quirkiness and sarcasm to your chatbot. However, make sure that it is still respectful and polite.

For those in commerce, costumers will much prefer a bot that is professional in tone and straight to the point. It must always be polite and respectful. It should also be informative and can hold dialogues well. Costumers must find your site convenient, and having a good chatbot will help.

Know your competition

Knowledge and experience is the key to every success. To create the best AI chat robot, you should know your competition and what makes them successful. While you’re at it, note the areas that these chatbots will need improvement. Learn how these ideas can make your bot better. Here are some of the best chatbots on the internet now:

1. Mitsuku

This is one of the people’s favorites on the internet now. It is one of the best AI robot chat and is the current winner of Loebner’s Prize with its human-like features. It is entertaining talking with Mitsuku as it answers confidently like a person and can understand any language you are speaking. Also, it is unique as it can talk about anything and not just with a specific task.

2. Right Click

Speaking with Right Click is very convenient. It is a start-up that uses AI to help people create websites. This makes it easier for its users to finish their task. Proving its intelligence, it can keep with any conversations without getting sidetrack. The site-making process was also made shorter and enjoyable.

3. Cleverbot

Since it was launched in 1997, Cleverbot has already helped a lot of people. Since it was developed a long time ago, it has gone through several reconstructions already. Moreover, its vast collection of data has helped it to be more human-like and understand more conversations better.

4. Poncho

There are millions of users of Messenger application in different parts of the world. And although it is offering a lot of other features now, Poncho is still unique. It is the only messenger bot that will give you weather alerts. Aditionally, it sends notifications to its users twice a day and can also answer different conversations. It holds a personality that everyone loves.

5. Endurance

Who knows that bots can also help those with illnesses? Endurance is a companion chatbot created, especially for those with dementia and Alzheimer’s. Having these illnesses make conversations with family members and other people difficult. However, not talking to these patients may make them feel unwanted and neglected. This is why Endurance is created to hold a conversation that can make its users feel like they have a companion.

6. MedWhat

If you are not feeling well but has no time to see your doctor, there is already an answer. MedWhat is a chatbot which makes medical diagnosis faster and more convenient for its users. Moreover, you can hold a conversation with it about what symptoms you are having, and it can diagnose your state. Now, you can refrain from misdiagnosing yourself with life-threatening illnesses that you read on the internet.

AI robot chat
7. ALICE

ALICE is the mother of innovative chatbots online. It is one of the oldest bots and helps users make their chatbots by talking with ALICE. It was launched and continuously developing since it started for more than 20 years ago already.

8. Marvel’s Starlord

If you are a big fan of Marvel and Guardians of the Galaxy, you might have already known who Starlord is. Today, Marvel has decided to take its fans to another experience by creating a bot with Starlord’s funny personality. Its primary purpose is actually to sell movie tickets and comics and is quite effective to most fans.

Be the user of AI robot chat

When you are creating something, you should always know that people will only love it when it is user-friendly. With the fast development of technology and the rapid changes in our culture, users tend to have more expectations with new creations. Moreover, you are always looking for what is trending and the good reviews about it. If you happen to disappoint one, others may go along with it.

This is why when creating your own chatbot, you should always act like how users will do. Try to imagine interacting with the bot. List what will make you happy and what will disappoint you. Remember that you don’t really have to make an overly-intelligent bot. Moreover, nothing is ever perfect, and if you aim for it, it will just lead you to more disappointments. You just need one that can satisfy its users and answer their needs. If you think of some conversations possible for your bot and is aligned in your business, you should make sure that it is added.

However, remember that not all people are like you. Be more diverse and add more languages to your options. Also, pranks are still very popular these days, and your AI could be a target. If you want to make your bot system more wholesome, make sure that scandalous and inappropriate images and messages will be filtered. This should be automatically notified to you along with the user’s profile. Getting good reactions might make your bot more famous, but it will always have a good amount of backlash.

Leave room for improvement

Creating your own bot is like raising a child. After all, you are the one who is going to build its personality and manners. Due to this, you might think that your creation is the best and flawless. However, this thought will only lead you more mistakes.

One of the best ways to improve your bot is to ask for some comments and good criticisms. Make sure that you will take note of everything. Study the areas with complaints and devise a plan on how to make it better. Moreover, you can add more features that can help it be more user-friendly and improve them. Always remember to put “help” and “settings” bar in your bots to know which areas are confusing and difficult for its users.

This will help you gather transparent information and straight to the point commentaries from your users. Consider tune-ups and realignments for the betterment of your bot and for continued interaction experiences. As they say, alignment produces meaningful output to a user’s interaction. Lastly, filling the gaps will make everything close to perfection.

Boost your creativity in AI robot chat

A good engineering and technical skill are not really the most important in making artificial intelligence. As your AI chat robot needs its own personality, creativity is really one of the most important things to consider. It is because it will be like making a fictional character come into life but in the form of a bot.

Designers will be very much needed in this. They will have to make your bot system attractive to its users. They can create nice avatars for the bot depending on their personality. The color and design of the chat boxes are also really important to entice users. Moreover, it was a bonus if you can add other features like gifs and stickers to make conversations more colorful and fun.

AI robot chat

If you don’t have any engineering skill, you do not need to worry. HeroBot is here to help! HeroBot is a bot creating platform that offers different features for bot creators without any knowledge about codes and computer jargons. Create your own AI robot chat easily! With HeroBot, we can help you build the best chatbot without any hassle and for only a low price. Visit https://powerpres.com/ for more information.

Artificial Intelligence Chat vs. Human Operated Live Chat: The Battle for the Future of Business Communication

artificial intelligence chat

It is still an unceasing question who shall reign in the future of online business communication. With the advances in Artificial Intelligence chat (AI) capabilities, marketers and customers are now in doubt whether they would still rely on traditional human customer support or embrace the new technology offered by AI chats.

Just imagine how powerful are these chatbots to be deemed resolving more customer requests than human live chat agents. Well, it is pretty understandable that they are becoming effective since businesses continuously adopt them as part of their customer service. How human-to-human live chat works can easily be comprehended, but it’s still important to get hold of its opponent – the AI chatbots.

artificial intelligence chat

Apparently, chatbots powered by artificial intelligence are described as the technology that uses natural language processing or NLP to connect and trigger meaningful conversations whether with other machines or to humans. According to a report by Gartner, AI software in the line of business is predicted to help 85 percent of all customer engagements by the year 2020.

The abilities of artificial intelligence chat

Artificial Intelligence (or AI) grows rapidly. The most recent innovation in the field of “Internet of Things” (IoT) and “Machine Learning” is driving the demand of AI for today and in the future. Also, as for as we know, AI is about Artificial Intelligence (AI) is growing rapidly in the world. Moreover, latest innovation in the field of ‘Machine Learning‘ and ‘Internet of Things‘ (IoT) is leading the demand for AI for today and tomorrow.

As we know, Artificial Intelligence is about intelligence in machines, and it gives the machines the ability to think and understand. Companies and researchers are now aiming to put emotions in machines. But, is it really beneficial for humans to increase the use of AI? If so, what are the advantages of Artificial Intelligence for long periods of time? Are there any disadvantages of Artificial Intelligence? Read this article to understand the advantages and disadvantages of Artificial Intelligence.

Let’s get ready to rumble!

In the red corner: Artificial Intelligence Chat’s Abilities

1. Faster response time

Who would love waiting for sluggish responses? Since people are already immersed with a fast-paced environment, they will certainly choose to talk to an AI chatbot than to a live chat agent placing them on hold whenever they call. Moreover, survey shows how people love getting immediate responses from a chatbot, which guarantees them more rapid support and solutions to most of their simple requests.

2. Less error rate

With AI’s computerized sequences, one can assure a lesser possibility of work error weighed against a human’s work. Users can easily make with the help of algorithms as well as information already stored in AI. Moreover, these chatbots provide accurate, precise, and speedy assistance to customers when carrying out a given task.

3. Detailed answers

These “digital helpers” while handling requests also has the ability to present thorough responses. This can be seen in an instance when a customer looks up for flight status information. An AI chatbot can also be programmed to aid and give tips regarding check-ins, baggage drop off and seat upgrades besides answering the customer’s question.

4. 24/7 customer service

Humans need rest after long hours of works. The great thing is that chatbots are perfect associates that help clients in need of support outside the working hours. When human agents are not available, the business owner can easily delegate simple tasks to bots so they can still help out their customers 24/7, 365. Also, chatbots do not go home at the end of the day, do not require overtime pays and will not need any leaves (sick, maternal, etc.).

5. Reaching beyond humans

Due to some unexpected circumstances, humans who are susceptible to work risks cannot simply attend to a customers’ demand. Thus, artificial intelligence chatbots have the edge of fulfilling a work where there is a limit for a mere human to accomplish. Examples of these situations are fires, space projects or military works that are critical for human agents but “easy as a pie” for AI chats.

In the blue corner: Human Operated Live Chat’s Abilities

Live chat software allow visitors and prospect customers to connect and talk with a human agent on the business’ website. It was traditionally used as an excellent tool with the capacity of improving customer service while lowering support costs.

A good live chat system comes with a range of features, such as proactive chat invitations, the ability to animate chat buttons, and so on. The following list below would then prove that chatbots have specific capabilities that can be used to aid human agents, but not replace them.

1. Empathy for  customers

It is true enough that confronting a bot or simply talking with them can be infuriating at times. Well, this goes with Artificial Intelligence’ inability to bear-off how the human touch or a heart that empathize is still important to attain a full customer’s satisfaction. Also, chatbots might just provide a cold and discouraging image to brands as they cannot completely address much-complicated issues and circumstances.

2. Ability to attend specific questions

Chatbots are programmed for repetitive actions and can ONLY answer a certain set of questions which are found in its database. Therefore, if a customer asked questions which are not pre-programmed, then the Bot sequence will immediately come to an end leaving the customers dissatisfied with the business and its service. This is certainly an advantage for a human live chat agent who can right away provide rational answers and solutions to customers.

artificial intelligence chat
3. Credibility

It can be simply explained how people can easily trust a business who can provide real-time interaction with its clients. Chatbots can still be considered far from human beings who are more relatable and reliable as far as customer service is concerned.

4. Spelling genius compared to chatbots

Chatbots tend to be very sensitive to spelling. In other words, AI-powered bots might become confused once a user keyed in a wrong-spelled word. For that reason, human agents are still an advantage as they can comprehend and adapt to a spelling mistake with no trouble or difficulty.

5. Self-Innovation

Humans are creative in nature. This creativity helps human agents to adapt to the changes without being “programmed” like machines anymore. Meaning, chatbots cannot simply do something new and interesting unless they are told or instructed so.

And the winner is . . .

Considering the respective strengths of AI chatbots and human live chat agents, it is really a split decision.

Obviously, a business or a company will benefit the most from using chatbots and live chat together to address customer needs effectively.   If you are wondering what to choose from the two, then why not make these both available for your customers? 

A live chat operated by real humans is priceless and machines can never replace them. However, one has to look at the potentials of chatbots powered by Artificial Intelligence in maximizing work capabilities. Nonetheless, both want to help people or customers save time, money, and energy.  

artificial intelligence chat

Both of them can work together to meet their ultimate goal of bringing the best service to their customers. It is only a matter of assistance to each other. Of course, Artificial Intelligence chats contain no human touch. There are always some times when you would need help from a real human customer service agent to settle some issues. The abilities of Artificial Intelligence chats would always meet limitation when it comes to comprehension.

In other ways, live chats run by humans would also need assistance from AI machines. When you are going to think about Artificial Intelligence chats, the first thing that comes out of your mind is convenience. Do you know why? Because convenience is something that real-life humans can’t easily offer. Artificial Intelligence chat which can perform multiple tasks at a time and with uncompromised availability, is there to rescue.

Visit us to get your own artificial intelligence chat!

We can’t deny that Artificial Intelligence chat functions way more efficient and effective than humans do. However, it doesn’t mean that they must dominate and dethrone human from operating the business. All we need to figure out is how to bring them together to work as one. It is very beautiful scenery to watch these two working along with their own strengths and weaknesses and coming to a wonderful outcome.

From the things discussed above, it is safe to say that you don’t need to choose between artificial intelligence chat and Human-operated live chat for the future of business communication. You all have the freedom to incorporate them both in the daily operation of your business. However, keep everything in control. Though chatbots are one of the best things ever in this modern time, they still need human assistance. Do you want to widen your knowledge about chatbots? Reach your business goals with Herobot. Our experts can help you understand deeper the power of chatbots. You can visit us at https://powerpres.com/