10 Ways that Messenger Chatbot Greatly Changes the Business World

messenger chatbot

Messenger Chatbot is another breakthrough in today’s innovating trends when it comes to business. Since their introduction in the year 2016, chatbots have proven to bring significant impacts on entertainment, communication, and most especially on various fields of businesses. It helped business owners provide excellent customer services, as well as expand their businesses by growing customer base.

What is a chatbot?

As defined by Techopedia, A chatbot is an artificial intelligence (AI) program that simulates interactive human conversation by using key pre-calculated user phrases and auditory or text-based signals.

Bots we know today started in 1950 with the idea of the Computer Scientist Alan Turing. He asked the question, “can machines think?” and then developed the Turing test. He theorized that there is a high possibility wherein humans won’t be able to distinguish a mechanism in a conversation which only contains text. In the Turing Test, Alan Turing challenged other computer scientist and some of his students to create a machine that could think the same way as humans. Or at least a machine that can’t be distinguished by humans.

In 1966 the first thinking machine named ELIZA was created. It has then set the basis for building chatbots that are being used today, such as specific phrases, keywords, and pre-programmed responses. After ELIZA, other bots have followed such as PARRY, Jabberwacky, ALICE, and Dr. Sbaitso.

In 2001, SmarterChild was introduced. It was considered as the predecessor of Apple’s Siri, Samsung’s S Voice, and Amazon’s Alexa. All this said bots don’t just give fun conversations, but also play music, search the web, and compose a message, depending on what the users want.

messenger chatbot

Nowadays, business owners started to include chatbots on their websites. And in the year 2016, Facebook introduced a messaging platform that supports the use of bots. It enabled developers to create bots that will interact with thousands of users of Facebook.

Where is Messenger Chatbot Used?

There are a lot of chatbots existing as of today, which have several different purposes. With its integration to the Facebook messenger, thousands of users use messenger bot in many different ways. Here are some of the top uses of messenger chatbot:

1. Suggesting Products

All customers know that they want something but can’t think of a specific product in mind. Messenger chatbot can be used to suggest customers certain products based on their preference in terms of brand, material, and color, also considering their budget.

Let’s say a customer wants to buy a watch, but can’t decide what to purchase. The customer can talk to a messenger chatbot and type the description of the watch they want. The messenger chatbot shall then show the customer options of watches that are relevant to what they want.

2. Give assistance in terms of Finance

To make it clear, messenger chatbot won’t give you actual money. However, it can help you track your investments and your personal finances. It can notify users regarding the latest news about the stock market, as well as to help make trades. In addition, even some banks today created chatbots that enable users to check their bank accounts and even their latest transactions.

3. For travel

There are a lot of chatbots today that can be used when you want to travel. These chatbots can show you several tourist destinations around the world. In addition, some chatbot can enable you to book flights and find places for you to stay.

One messenger chatbot for traveling to check out is the Hipmunk. All you have to do is send your location, and it shall show you all the destinations near you, or even international destinations if you wish.

4. Tracking Flights

After finding an ideal place to go to, there are chatbots that can help you to find and track flights. These chatbots shall give you options for flights where you can compare and select the most appropriate flight based on your budget and schedule.

5. Order foods

Chatbots can also be used to order foods, such as pizzas, burgers, and other more foods that you are craving to eat. All it takes is one conversation with a chatbot and just wait for your order to be delivered.

One excellent example of a messenger chatbot where you can order food is the Domino’s chatbot. It allows you to make your own pizza with just simple clicks, or order pizzas on their standard menu. You can now satisfy your cravings without the hassle of going out.

6. Productivity

There are chatbots that can help you in terms of productivity. These chatbots can remind you of the tasks you need to do. You just simply type in the thing you need to be reminded about and set a specific time. Some chatbots also provide services wherein you can track your schedule and even set-up meetings.

There is also a messenger chatbot which enables you to print documents with printers that are connected online. Moreover, there are also chatbots that can help you find your most-awaited dream job. Very convenient, isn’t it? You can now be the most productive person you could ever be.

7. News

Chatbots can also bring you the latest breaking news, not only in your country but international news as well. In addition, if you subscribed, these chatbots will send you articles, stories, and headlines which are relevant to your interests. You will be regularly updated and won’t miss any important news happening around you.

8. Finding Music

messenger chatbot

Chatbots not only can inform you of the latest news but the latest music as well. Chatbots can keep you updated about everything inside the music world. You can build your playlist, find new songs, and know the details about your favorite singers and songwriters.

One interesting messenger chatbot for music lovers is the Scope Bot. Scope Bot enables you to search for a song just by typing in a part of the lyrics that you remember. Results will be shown to you together with the title, singer, release date and the recording studio. If the song is not the one you are searching for, you just type “wrong,” and it shall show you more results until you find the right one.

9. For amusement

There are lots of messenger chatbot games in which you can play in times of boredom. Whether you want to play as a detective, soccer player, or even mage who wants to slay dragons, there is a gaming messenger chatbot for you. These chatbots are the perfect instrument to pass the time, in addition, will offer fun and amusing conversations. There are also chatbots which helps you to connect with the right person and may help you find your true love. Interesting, isn’t it?

10. For Business

This is now the latest trend and by far the best use of chatbots. A lot of businesses now use chatbots to provide better customer services. Chatbots allow businesses to have a deeper connection with their customers, in addition, chatbots enable business owners to attract more potential customers.

There is indeed a lot of use of messenger chatbots. The list above is just the most important use of chatbots in our life, and there are even more purposes where chatbots can be used. Want to start exploring chatbots? By clicking here, we will show you a list of best chatbot of Facebook messenger that might interest you.

The Perks of Using Messenger Chatbots in Business

As indicated in the list above, the best use of chatbot nowadays is for business use. Especially now that Facebook supports the use of chatbots, business owners find it a lot easier to connect with consumers. According to statistics, there is a total of 2.38 billion monthly active users of Facebook worldwide as of today. Imagine getting at least 3% of those monthly active users as your regular customers. You would already have more than enough customer pool to bring your business to the top and make it last for ages.

With the use of Facebook messenger chatbot, you can boost your marketing strategy significantly. Moreover, you can provide better customer services, as messenger chatbot can respond to the customer in an instant. If a messenger chatbot is designed properly, you will be able to save a lot of money, as well as maximize your time to attend more important matters of your business.

Messenger chatbot can work tirelessly and interact simultaneously with several different customers at the same time. Chatbots are immune to diseases making them a 100 percent efficient worker. Furthermore, creating a personalized chatbot shall engage customers in more interesting conversation, making them more interested in your product. Chatbot shall retain all your current customers and acquire more potential customers as well, giving you more opportunity to increase conversions.

messenger chatbot

As of today, chatbots prove to be very beneficial to businesses. Surely it will bring more advantages and become an essential component for every business in the future. Now is the time to start your business venture with your own chatbot. Unsure where to start? Don’t worry! In Herobot, we shall guide you in every step to building your own messenger chatbot that will outrank your competitors and bring your business to the top.

Conversational Chatbot : A Good Virtual Companion in Life

conversational chatbot

Along with the technological advancements, the conversational chatbot is making a mark in the field of business and customer service. As of now, many business entrepreneurs engage in using AI in running their companies. This is because bots can help many brands in connecting with its customers and promoting their name. However, not only the business people are benefitting in this program. Consumers are also able to save their time and effort with the automation of customer support.

It is one of the convenient ways of giving information to the customers who are interested in the products or services that a business offers. Also, it is effortless to use, and the customers could get the answers and services that they demand with just a simple click on their keyboards. Moreover, the bots also give fast responses and so the process is speedy and desirable.

conversational chatbot

Uses of conversational chatbot

A conversational chatbot is a computer program that is used to produce a conversation with human users online. It is also used by several business people to finish tasks that humans are supposed to do. Moreover, most of the companies proved that bots are effective for their customer engagement and social media management.

A conversational chatbot is often used online and in messaging apps but is also now included in many operating systems as virtual assistants. Believe it or not, you have probably interacted with a chatbot without you knowing it! Here are some of the benefits that businesses can get from bots.

As virtual assistant for owners

Some of the standard applications of a conversational chatbot are for scheduling meetings. It will automatically look for everyone’s calendar and then choose a date where everyone is available and can be ready. Moreover, it can tell us about the weather without opening any other applications that may take time to load. Bots can even give information about the current condition of the place.

As a personal assistant for customers

AI also has various uses in the line of business entrepreneurship. Conversational chatbot makes life easier for consumers. Moreover, it serves as a personal assistant that can communicate with people through text messages. There are also bots that can have a speaking voice which makes everything more convenient. Instead of waiting for a staff, AI is here to help you through the whole process of availing services or products.

As an effective adviser

Going through various steps to research and complete a purchase on a particular website is a hassle. If you are availing a cosmetic product, you have to make a research about the ingredients and the effects of each. After that, you also have to check the reviews and be careful with fake ones. However, a conversational chatbot can answer your every question and give you the complete information that you may need.

As a sales agent

With the help of conversational chatbots, companies can gain more sales and customer attraction. It is easier to connect with them and persuade them to avail of the products or services that you offer. Moreover, there are even some restaurants that offer chatbot services for receiving orders and getting the necessary information correctly. Furthermore, sending and receiving money transfers.

Save time using conversational chatbot

Running a business is not an easy thing to do, and it requires you to be as productive as possible to become a successful busines owner. Moreover, with the use of a conversational chatbot, you can interact with people even though you are busy with other things. To be productive, you always have to remember that time is gold.

With the help of the fantastic conversational chatbot, you can always save time for it will just take a second or two to answer most questions. Also, as we all know, not everyone is available online for the whole day. Moreover, most people find it hard working at night because that usually is their sleeping period. With these problems, the best solution that they could have is using a conversational chatbot. They can simultaneously have conversations with thousands of people at all times. Better than human, it works 24 hours a day without getting exhausted despite not having a resting period.

conversational chatbot
Illustration of speech bubble icon

Be cost-efficient with conversational chatbot

Aside from saving time, you can also save money from using conversational chatbot. This is a critical matter for all business people. Using chatbot is cheaper than hiring more workers to do the same job. Instead of spending money to add more human resources, you can use the supposed allotted budget for other things such as materials needed.

Moreover, as per the customer’s satisfaction, your company can have the rate of a perfect 10 by using AI. This is because they can give responses to the customers anytime of the day. Due to this, consumers stays interested with your brand. Furthermore, one of the best characteristics of a conversational chatbot is how it treats its customers with utmost respect and politeness. No matter how intolerable the customer is, AI can still be unbothered and proceed with the conversation. It also has the ability to talk with multiple languages and cater people around the world.

Challenges on using chatbot

Using conversational chatbot makes the life of both the business entrepreneurs and the consumers more comfortable. But we cannot change the fact that every good thing has its counterpart – a challenge. It may be some technical issues that need the help of professionals. Meanwhile, there are also some simple problems such as bugs that you can find in the system.

Security issues

Generally speaking, one of the biggest challenges in using conversational chatbot is the assurance of security among users. This has been an ongoing issue for a long time. According to some critics, it is very dangerous how the bots can collect data from the users, whether directly or indirectly. Some of the information may be sensitive and personal, and the person using it only intends to tell it to the bot. However, this information will automatically be collected and sent to the main developer, and this is slightly questionable. Moreover, there is even the risk of potential hackers who can get right into the data within the bot and expose some sensitive information.

Language Fluency

Moreover, vernacular languages can also be one of the challenges of using a chatbot. Although English is the universal language, there still a lot of people worldwide who are not good at speaking English. Furthermore, the problem is that most developers assumes that people can easily understand it. With this mindset, they fail to find ways of putting data and information about other languages in the bot. In fact, you should remember that chatbot is conversational and there is no use if users cannot understand it.

Conversational Chatbot as the best solution

Despite all these challenges, the entrepreneur should always keep in mind his/her business goals and work hard for it. Because running a business will never be a smooth road to take, it takes effort, patience, and hardships. Always think on the brighter side if ever there are problems to encounter. It takes courage to take risks towards success, especially in the line of business.

Conversational chatbot is so fascinating because of all the fantastic things that it can do without the involvement of human. It can also do a lot of things that are very useful to a human. And using it is one of the easiest ways for humans to interact with computers to get their stuff done. Likewise, chatbots provide assistance or access to information quickly and efficiently. No doubt, there are a lot of things that you can do in the presence of the internet and digital devices. Even a computer program can solve worries and can answer most of the questions better than humans.

Get your own chatbot now!

If you are an entrepreneur or a company owner and you are looking for the best conversational chatbot to use, then HeroBot is the best answer! HeroBot is a global conversational chatbot and considered the leading messenger marketing platform. It is the perfect companion that you will ever need, whether you are a pro or you are just starting your business. Not to mention, its absolute goal is for your business to grow and earn high profits by being the best business partner to reach out to your customers.

conversational chatbot

Best Chatbots in Free App Marketing

free app marketing

You might have already faced fierce competition if you started your own business. If you want to stand out among your competitors, you have to follow some free app marketing strategies. This can guarantee smoother business transactions and better communication with your customers.

Free app marketing is about the interactions with the users through their entire lifecycle. This starts from when they heard about your business until they become a regular and loyal customer. In order to make this useful, you have to figure out who will be your target audience. Moreover, you have to know where to meet these persons and what they expect for your product or services. The effect will be a lot stronger if you are able to capture what your target audience wants.

free app marketing

Knowing about your competitors will help you improve your process. It can also distinguish your business from competitors and navigate challenges in your market. Moreover, you, as the owner of your business, have to determine your main advantage and try to enhance them.

Free app marketing strategies

The most common question marketers will ever encounter is how to market their products or services. Working with a mobile chatbot has given everyone a unique opportunity with hundreds or thousands of business workers and customers. Many of them have shared investing a significant amount of time and money in creating a chatbot. This way they can upgrade their business to the best it can be. So, to help you handle the landscape of the chatbot app marketing, we present this article. Here are some free chatbot app marketing strategies that are proven effective.

1. Know your Target Audience and Competitors

If you don’t know the benefactor of your chatbot app, creating a free marketing app would be useless. You will be needing to know your customers’ demographics. You also have to understand the age, lifestyle, and any other factors that a potential target audience has.

Not only should you know your target, but you must also have knowledge about your competitors. Knowing them will help you improve the process of the system. It will also good for navigating challenges in chatbot app marketing and distinguishing your business from competitors. With this, it will be easier to identify the strength and weaknesses of your competitors. Your free marketing app should also be better than the alternative mobile app landing pages that keep the readers informed in a creative and unexpected way.

2. Focus on the Key Performance Indicator’s specific to app marketing

Setting up goals is very similar to marketing campaigns. Your goals should be more realistic, measurable, and time-bounded. It is the perfect tactic, along with the app-specific nuances, to reach your objectives.

 The company’s chatbot app development team should focus on the significance and benefit of these KPI’s in your marketing plan. Additionally, it is essential to understand how these goals serve the objectives of the company. So, in that aspect, your chatbot app marketing goals should closely coincide with the goals of your marketing strategies.

3. Dedicate the resources your chatbot app deserves

Nowadays, marketers focus on their mobile advertisements. They dedicate a large percentage of their marketing budget to this tactic. In the era of technology, apps are a powerful marketing tool. Therefore it requires a higher allocation of marketing resources.

Mobile Marketing Association studies the marketing effectiveness of mobile apps. According to them, marketers should be spending more on their marketing budgets on mobile. Once you have collected your marketing budget, you then need to plan on how the budget will be used for your marketing app. The promotion and advertisements for products or services should be creative and engaging at the same time.

4. Ensure your chatbot app delivers the best experience

In the past, business relies mostly on printed ads. However, nowadays, such means of advertising might be boring. With a chatbot, you are convincing and selling your products to the consumers based on the experience that your chatbot provides. And, more importantly, how the experience is entirely different and superior to the other experience that customers previously had on traditional marketing. The strategy of marketing the experience has caused customer experience to become more convenient across every industry.

5. Make timely improvements

Measuring areas of traditional marketing is a lot more different from measuring the success of free app marketing strategies. Mobile technology is new and developing rapidly. Therefore, this means that the best of today may not be the best for tomorrow because there will most likely be a more effective and efficient way to relay information.

And now a lot of companies apply traditional marketing measurement tactics to the chatbot app. It is much more valuable use of time and resources to research new techniques and compare them with your current practice.

6. Artificial intelligence in the app marketing

Traditional marketing is a wide-ranging category that includes many productions of advertising and marketing. Traditional marketing applies the selling of the product or service as a part of an advertising strategy. HeroBot will help you build your chatbot for your effective free app marketing strategy.

free app marketing

One of the convincing benefits of having a chatbot for marketing is that the consumers will understand more the potential that your business has to offer for the people. Bot advertisements can rapidly make your business more accessible, overrated, and easier to purchase. Therefore, this means that it is easier for marketers to find target customers even just by reaching in people’s social media accounts.

HeroBot will certainly help you build your chatbot, which will surely provide promising results. Chatbots are currently are more capable than an average agent representative.

App marketing conclusions

If you believe app marketing can’t get any greater or better, then think over and over again. A lot of businesses have begun to purchase the most technological trends like chatbots. This technology allows brand too effortlessly to obtain target audience like millennials. Chatbots can be a great tool for increasing and boosting the efficacy of the app markets. These recently attain conventional popularity, due to breakthrough and development in technology surrounding chatbots. Because of this kind of app, the markets remain the most successful and powerful marketing in the digital world.

It is beyond evident, at this significant point, that mobile is a demanding component of the marketing mix and success of the company. Thus, they have to move beyond the mentality of having an app for further understanding of the impact that they can have on active brand awareness, increasing revenue, and traffics of the stores. And now the best and the brightest app just like artificial intelligence such as online chatbots in free app marketing are going to be the one willing to go all in and dedicated the necessary time, effort and cost towards developing this strange environment of the furthest extent.

What makes the HeroBot’s rating high in free app marketing?

People now heavily depend on advanced technology devices when it comes to solving their problems. Luckily, things have become much easier with the release of these chatbot apps. However, there’s a lot more improvement and changes with these technological application’s advancements. The HeroBot platform assumes a certain familiarity on the internet. Users can expect that HeroBot will help them all the way through their chatbot making ventures.

In addition, people considered HeroBot as a real hero, because this chatbot-making platform makes peoples’ life a lot better and convenient. HeroBot has been designed to allow for the future extension of functionality and to a corporation to become more efficient and cost-effective. And because of its potential, HeroBot becomes popular and is also considered as a great indication of a business’ success. People happily find everything they need in the contributed work of artificial intelligence.

HeroBot Online platform

HeroBot Messenger Chatbot-creating platform is the future of digital marketing. Basically, it is an online platform that enables users to build their own chatbot without the need for complex coding. HeroBot will help you build an AI chatbot that has the direction of various commands and much more like a natural sound conversation with your customers.

free app marketing

With the complete set of tools that can convert anyone into a subscriber, HeroBot makes it excessively easy to grow businesses’ contact and customer list. HeroBot has the chat broadcast that sends pieces of information, notifications, updates, and promos in Facebook Messenger with 85% open rates. By creating conversion funnels, HeroBot’s lead-generation user flow with the interactive widget, app integrations, and smart conversion tracking features.

This app also has agency client management that has unlimited pages, ultimate growth tools, user administration, and exclusive analytics reports for agencies. Chatbots have their pre-made bot template just like HeroBot for every business vertical.  Herobot’s platform comes with tons of pre-made facebook messenger bots literally for all business verticals, so that the user doesn’t have to lift a finger.

For a small amount of investment and free app marketing, the user can get an excellent solution for generating high-value customers for their business. Also, with the features of a familiar interface and a user-friendly app, HeroBot is impressive and knowledgeable for getting the customer’s issues resolves, or a question answered.  So what are you waiting for? Get in touch with us and learn more about HeroBot by clicking this link.

Chatbot4u : A Guide to Understanding the Future of your Online Marketing

chatbot4u

It is said that marketing in 2020 will be dominated by Search Engine Marketing and Optimization (SEM and SEO). In this age where everything continues to develop, things get easier to do with the help of modern technology. Numerous artificial intelligence emerges from time to time with the aim to aid people in their daily life and routines. From simple to complex, these AI-based technological innovations aid people with their various needs. One of the many artificial intelligence is the chatbot.

For starters, a chatbot is a computer technology that aims to create conversations among human users. Many businesses use this technology to reach people faster. Although this platform has already been on the internet for a couple of years, it is only now that they are conquering the business world and how they reach potential clients.

chatbot4u

One of the many reasons why chatbots are essential for businesses is that it can gather information from users and utilize it to give feedbacks according to the information gathered. Thus, having a chatbot4u and your business will help a lot in reaching more people faster. Aside from this, a chatbot is the future of online marketing. Therefore, having this kind of platform customizable for your own business means a good future.

Traditional Marketing Compared to Marketing Using Chatbots

Traditional marketing or what is known today as offline marketing has was always convenient for businesses in order to advertise them and their services. This is possible through print such as pamphlets and flyers, audio and visual advertisements like radio and television. Aside from these, there are a lot more means of advertising that do not use the internet.

Although this type of advertisement is very effective, it is always good to try doing something new and more effective in reaching people.

This is where AI-based chatbots take into action. As people search online for products or services, they want the information they need as fast as possible. Having a chatbot4u and for your business will improve the marketing strategy for your products or services. Additionally, this computer-based platform creates a more engaging and interactive way of connecting with customers while giving these customers what they need right in the palm of their hands.

Who Uses Chatbots?

Almost every entrepreneur use chatbots to connect to potential customers. They do this because using the internet in marketing would mean a greater audience reach. Hence, greater audience reach means greater addition to potential customers.

Here are some of the marketers that use chatbots:

Domino’s Pizza

Dom, the ordering assistant chatbot of Domino’s Pizza allows texting, voice, and even Facebook messenger allows conversation with customers for better order experience. This works by clicking the message button on Domino’s Facebook page, thus, directing the customer to Messenger or by searching for Domino’s directly on Messenger.

Universal Studios

Universal Studios is different from other chatbot marketing primarily because they sell an experience rather than personal products. Their bot acknowledges to the users what it can do. It also says that the users can talk to real-life attendees anytime they want to.

Sephora

This multinational chain of personal care and beauty stores is one of the well-known marketers that uses a chatbot. Also, its bot acts as a digital attendant that allows customers to choose among their wide variety of product without having to leave the Facebook Messenger.

Adobe

This app’s bot acts as a knowledge base where customers can ask questions about the product. The bot also helps users to troubleshoot common Adobe errors.

Why you should have a Chatbot4u

First things first, chatbots easily reach people because of its connection to Facebook Messenger. As we all know, almost everyone has their own Facebook and messenger account. By having a chatbot created for your business, you will be able to reach numerous people. This is way different from traditional marketing where limited audiences are reached at a given period of time. Here are some of the reasons why you should opt for a chatbot as a marketing strategy:

More efficient than email in terms of marketing

People think that emails are always cluttered with so many messages and trying to message businesses through this would be futile. This is the reason why they opt to reach businesses through social media. As mentioned earlier, Facebook has made a connection with chatbots possible. Due to this reach for potential customers is enhanced. Thus, by enhancing reach in social media, more customers are obtained.

chatbot4u
A chatbot4u would mean a direct reach to specific audiences

Because chatbots can collect information about your potential client, it can customize its answers to their questions based on the information it gathered; therefore, customer satisfaction is certain. Moreover, this could also mean adding to your customers.

Chatbots accomplish their task in a place where people spend most of their time: the internet

We are now living in a world where everyone is internet-dependent. May it be, Facebook Messenger, WeChat, or Viber, it is already evident that the internet is already large clout among people.

Having said this, having a chatbot for your business would mean that you could reach a large variety of audience in a short period of time.

Communication service and transaction are done simultaneously

The ai-powered bot provides the service that customers need while they make the conversation. Unlike the self-serviced marketing strategy where that is done way back then, bots provide every service that a customer needs. These bots help customers to find whatever they need wherever they are and at any time of the day.

Why Chatbot is the Future of Marketing

Marketing through chatbots is rising nowadays with the help of many technological advancements. Artificial intelligence, being one of these advancements continue to grow and develop more applications that can copy how real-life people think and act. It is said that in the near future, Artificial Intelligence will not only aid people, but it will also be able to talk, think, and build emotional connections among real-life people. With that being said, it is important to know why these bots are called as the future of marketing.

Chatbots converse directly with the users; thus, the insights are directly from the consumers

Because of this conventional setting, chatbots can ask questions that are too personal to be in traditional ads. Some of these questions are:

                “What music genre do you like?”

                “Where do you live?”

                “Where do you want to travel?”

and many more questions that traditional marketing ads could not contain.

Personalization is possible

It is evident that advertisements are targeting a brand’s potential customer personally. By using chatbot4u, this kind of targeting becomes possible. This internet-based platform personalizes a message specifically for the users in order to know what product or service suits their taste. By doing this, brands will be able to understand the needs, wants, and expectation of a potential customer. Furthermore, they can offer a product or service based on how the potential customers answered the questions delivered by the chatbots.

A chatbot is transforming business capitalization trends beyond traditional communication.

Active connection to within bots and users improve not only interactions but also marketing trends. There are billions of monthly users on social networks, and having a chatbot that will help you reach these billions of people will be a great help in marketing your business online. Moreover, this Artificial Intelligence powered bot provides a good way to get in touch with buyers.

The waves of technological innovation are never-ending

As the years go by, it is noticeable that technology becomes more and more innovative. Therefore, it is safe to say that chatbots, like chatbot4u, will become better means of online marketing in the near future.

“By 2020, people will have more conversations with chatbots than with their spouse.” This statement was said by Christi Olsin, one of the world’s chatbot experts, voice research and voice assistants. Some experts even stated that in the future, bots will be able to forge an emotional relationship with customers.

chatbot4u

Having said all of these, it is safe to say that people will be more dependent on chatbots such as chatbot4u in the near future. These computer-based machine is making a great impact on industries in terms of customer service. Enhanced interactivity among machines and people can be noticed now that chatbot is crawling its way to the online marketing industry.

A great partner is what you need if you want your business to be on top. Meanwhile, with the chatbot’s ability to adapt to the needs and expectations of customers, it will be easier for your business to include the personal touch of customers to the products that they avail.

We can help you develop a chatbot4u here at HeroBot. After all, the success of a business relies on the marketing strategy it has. Contact HeroBot today and let us help you make your very own chatbot for your business and marketing needs.

Free Facebook Bot: Chatbot for Effective Business

free facebook bot

Nowadays, businesses don’t only acquire traditional marketing methods and strategies; but also they use digital platforms to enhance mobile reach to potential customers. For instance, entrepreneurs now strive to make their brand work and stay on top with the help of a free Facebook bot.

A free Facebook bot is a new automated mechanism build by Facebook, which can be seen as one of the Facebook Messenger’s additional features. This is no surprise to people because Facebook garnered 2.375 billion monthly active users as of the third quarter of 2018. Moreover, 70% of its business-to-customer marketers have obtained customers via this wide social media.

free facebook bot

Therefore, you need a bot for your business. But before that, you need to know some brief information about this before gaining one. So, read it first.

The Evolution of Facebook Messenger

Facebook released its new instant messaging feature in April 2008, namely “Facebook Chat.” While in August 2011, they have revamped the said chat feature into a standalone mobile app available in both iOS and Android ad named it “Facebook Messenger.”  Later, on they released its versions on Blackberry in October 2011 and Microsoft in March 2014.

As of April 2015, they launched a website interface for Messenger. Moreover, they created and released its new lighter version “Facebook Messenger Lite” in October 2016. After a year, they improved the messaging app and brought a newly built home screen with tabs, and content categorization and interactive media.

Facebook Messenger Features

With its leading innovation in technology and industry, there is no doubt that it’s widely used in the business market. So, here are the latest features that you should never miss.

1. Sign up without a Facebook account

Android users can sign up with Messenger without a present Facebook account. It only requires a name and phone number to enter.

2. Direct Messaging

Users can freely message others without being known as friends, as long as those people are existing in the user’s contact list.

3. Chat Heads

Chat heads are round displayed icons wherein the contact’s profile photo becomes visible on screen without interfering the usage of other apps.

4. Money Transfer

In the US, UK, and France, users can send money to their friends. Later on, it expanded to various group payments.

5. Calls

Users can engage in voice calls or video calls. As for the video calls, they can have single, or group voice calls depending on their choice. In addition, video chat is accompanied with extra features such as the video filters and animated reactions. Besides, they can also capture screenshots and live filters with changing colors or lightings on their feeds.

6. Location Sharing

The Location Sharing features gives the users an insight to point out any location with a presented map location, whether they are there or not in that particular place.  Later on, users can have access to live location sharing wherein they can share their location to their group or a single friend for an hour at a time.  

7. Business Interaction

Businesses can interact through Messenger. The feature includes track purchasing, notification receiving, and personal conversation with respective customer service representatives.

8. Third-party App Integration

Users have the ability to unfasten compatible third-party integrated apps within Messenger. Such examples are movie ticketing services and GIF generators that you can share with other pre-existing participants.

9. Transportation requests

In the US, users can directly request and hire a car with its Uber feature from Messenger.

10. SMS Support

Messenger has moved instant messaging to the next level with its extensive feature to allow SMS texting support. It enables typical text messages to direct in the said app.

11. Multiple Accounts

Facebook has added multiple accounts in Messenger.

12. Bot Platform

An API built technological bot was built and released to the public for it could interact to its users. Moreover, it can participate and converse with group chats, it has several extensions such as games, book flights, and music playlists, and has a special QR code scanner for brands.

13. M Assistant

M is an artificial intelligence virtual assistant that has the capability to automatically finish and accomplish tasks for users. This includes item purchasing, gift delivering, and travel arranging.

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14. Home Messages Panel

A home button panel was released for creating a central location for sending and receiving messages. This also features a “Favorites” section for each user’s most recent messages and communication.

15. Secret conversations

Users can have an end-to-end encrypted message data through a  messenger feature called “Secret Conversations.” Users can have an end-to-end encrypted message data through a  messenger feature called “Secret Conversations.”

16. Instant Games

It allows users to play games in Messenger like Pac Man and EverWing.

17. Messenger Day (MyDay)

This feature enables users to share photos and videos with friends, which automatically disappears after 24 hours, which is similar to Snapchat.

18. Reactions and Mentions

This lets users make a reaction through tapping an emoji and making mentions through typing @ in a group chat to mention a specific person.

19. Augmented Reality Effects

Users can add 3D effects on their photos and videos.

20. AI Chatbots

This allows messenger bots after accessing a 2-step verification process.

What is a Facebook Messenger Bot?

As we discussed earlier, Facebook Messenger and its current features, we come to reach the extent of using a special feature that can nurture your growing business – a free Facebook bot.

A Facebook Messenger bot is an automated technology feature on Facebook Messenger. This only proves that there are some bots who exchange conversations with 1.3 billion people Facebook Messenger users every month.

Over and above that, Facebook has announced that there are 300,000 active Messenger bots as per announced in the 2018 FB Conference.  So, if more people are on Facebook, then this means having this kind of bot can scale up potential business and marketing strategies.

Why Businesses Should Use a Facebook Messenger Bot

Business conglomerates are mostly using this new hybrid technology for their effectivity, growth, and success. But, why do you think these firms should use such Messenger bots? So, here are the two main advantages that can lead you to your optimal goal.

1. There is a low hurdle to pass through for the user and its target audience

Of all the apps available, Facebook Messenger is the 3rd most used in the world. Up to 68% of all app users use Facebook Messenger. Additionally, this app is not just for group chats among family and friends. In fact, a Nielsen survey showed that people consider messaging as the 2nd best way to talk with a business. Also, people are exchanging more than 2 billion messages with businesses monthly using Facebook Messenger. Now compare this with the rest of the mobile application market, where 71% of app users delete an application in a span of 90 days.

So, if you want to have excellent communication with your customers, creating a Facebook Messenger chatbot is less expensive than building a mobile application.

2. The competition is not that fierce, yet

Yes, Facebook already has 6 million advertisers. However, there are only over 300,000 chatbots in the market. It means there’s no fierce competition yet.

Additionally, the CTR (click-through rates) of email marketing (3.1% on average) hasn’t improved in years, and just 30% of marketing emails are opened. Moreover, chatbots can also help you to bypass inbox competition as well.

So that’s the main context. Let’s now proceed in breaking down how messenger chatbots can help you:

1. Directly reach your audience

Headliner Labs found out that people are 3.5x more likely to read a Facebook message than that of a marketing email. Additionally, since users can respond by means of a CTA button, it means that they don’t need to type. Therefore, they are more likely to move further to your marketing funnel.

Moreover, the Facebook messenger also has sponsored ads that can be sent to anyone who previously interacted with your page. This, therefore, means that you already have a list of subscribers. You can use these ads together with your chatbot in targeting high-intent customers.

2. Save money and time on customer care

Every customer expects 24/7 availability, but they really hate waiting for a long time. In addition, they also tend to ask the same questions again and again.

So, if you spend a lot of time to check your return policy, book appointments, or help people track deliveries, automation will be a great help. Focus on tasks that chatbots can’t do. Moreover, with a free facebook bot, you never have to pay for medical bills, as chatbots wont’ catch any illnesses.

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3. Identify quality leads

As your chatbot greets potential clients, it can ask basic questions, identify their needs, and direct quality leads immediately to your human team.

4. Handling e-commerce transactions

With the correct script, chatbots can do sales task as well. Also, because everything happens without the need to leave the comfort of Messenger, drop-off rates are significantly lower than that of a traditional ad-to-webpage method.

Moreover, conversational commerce features personalized upselling because chatbots can make suggestions.

5. Customer Re-engagement

Chatbots are able to retain information. This will then enable you to use that information to go an extra mile.

Instead of paying for loads of advertising, Messenger chatbot could reach-out personally. Chatbot offers relevant contents at the right time. They can remind customers about products sitting still in their cart, or that they sent something to someone this same time last year.

Facebook messenger is indeed promising, right? What’s even better is that you can create and acquire your own free Facebook bot! Yes, you heard it right! Here at HeroBot, we offer tons of premade chatbot templates just waiting to be great assistance in your business. What’s more, is that you can easily create one without the hassle of complicated coding. So, interested to start your chatbot venture? We are more than happy to help you! You may visit our website by clicking this link or contact us at +1 416 623 8882.