Facebook Bot: What is it and How do They Greatly Benefit Your Business?

facebook bot

Promoting your business is never easy. You can rely on the traditional “word of mouth” process but it cannot guarantee you a hundred percent success in acquiring clients. However, there are several ways in which you can spread your business to the local masses which include social media, Facebook bot, SEO, and many more. To enlighten you, here are the common ways that businesses use for their advertising errands.

The Common Methods of Marketing Strategies

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1.    Try doing a press release

Because media is a powerful and effective way of sharing information, why not try sharing it through press releases? Besides, it is more convenient for everyone who does not have access to social media.

2.    Use the power of Youtube

We cannot deny the fact that almost everyone is on Youtube nowadays. Through advertisements, you can pay a certain amount of money for a maximum of five minutes. After all, it is worth the pay since everyone has to view it before proceeding with the video they actually want to watch.

3.    Work on having a blog

Another good way of making your business visible to everyone is by creating a blog. After all, almost everyone today is fond of reading blogs. Therefore, it is best to take advantage of using blogs as a way of promoting your business.

4.    Consider SEO (Search Engine Optimization)

You probably have heard of the term SEO but do not know what it actually means. To enlighten you, it is an effective way of spreading out your business. Through Google Rankings and Social Bookmarking, it is possible for your business to be on top of the search engine. Thus, it creates a way for your company to be known worldwide.

5.    Rely on Social Media

If there’s a more powerful way of sharing information with everyone, it is none other than through social media. For instance, Facebook, Twitter, and Instagram are only some of the social media platforms known around the world which can be effective in sharing your business.

However, Facebook has a more efficient way of gathering possible clients. This is through the use of Facebook Bot.

What is Facebook Bot?

Facebook bot is a programmed software program created to manage Facebook accounts. It takes up the information from a random profile and starts adding people on Facebook once it is done and ready.

The Rise of Facebook Bot

There’s no doubt: the rise of Facebook chatbots has indeed caused the excitement of business owners who are looking for extra ways to market their brand. Since its introduction in 2016, chatbots changed the overall user-experience through their interactive methods. Nowadays, consumers can reach out to companies and expect to receive a response regardless of time. Moreover, this interactional tool saves time and effort of both business owners and consumers when it comes to solving product errors and issues. To convince you more, here are the other benefits of utilizing a Facebook bot.

–    Customizing user experience according to personalization

–    Delivering significant information

–    Ordering and purchasing items

–    Providing useful content

–    Referring a user to the right person or department within the company.

How do These Facebook Bots Benefit your Business?

As a start-up company, one of the first matters that you deal with is accumulating a number of clients. As time goes by, the business industry becomes more and more saturated which makes it harder and harder to rise up from the competition. Therefore, it is so significant to be knowledgeable of all the marketing methods that will help you gain a lot of clients.

One of the notorious advertising tactics that several companies are using is Facebook bot. This extraordinary tool works through the messenger application. It is best to use the most popular social media platform to ensure the number of possible clients. Your business will surely gain more engagements once you promote it through Facebook Messenger. They automatically pop out once there is a visitor on the business page. Here are the other of reasons why these bots are beneficial in improving your business:

1.    Special services and promotions
social media bot

There are several mobile apps that are used for providing automated services which then lead to the utmost satisfaction of customers. One of the outstanding applications that are worth mentioning is chatbots. Gone are those days when these mobile tools are only used for basic assistance errands of different businesses. Nowadays, chatbots can be utilized for appointing a meeting with human representatives, dealing with orders, modifying personal details, changing billing information and updating any changes to a certain client account.

By letting your customers handle their info through bots, you’ll be freeing them and your company from the complications and costs of traditional methods. If you’re interested in incorporating a bot that manages promotions and special services, you can entrust this matter to Herobot. By utilizing this chatbot tool, you’ll save the time in which you are supposed to advertise your special services to your clients. As a result, you can then dedicate the saved time to other significant business stuff that you have to deal with.

2.    Quick and Easy Approach to Global Market

No matter if you’re a local startup who’s preparing for global possibilities or a huge international; company with clients in every part of the world, a Facebook bot can surely help you in dealing with your customer assistance issues. As an example, the 24/7 approach and multiple languages that are incorporated into its interface will make it easier for your business to flow with all its transactions and operations. Even if your market becomes bigger and bigger, you don’t have to worry about having to increase your manpower in the inquiry and customer requests department.

3.    Strengthen your relationship with customers

There is a reason why various brands spend millions in their marketing endeavors in social media. From vibrant banners to emotionally stimulating content, these businesses are undoubtedly aiming to catch the attention of their target audience. Fortunately, you can utilize your chatbot for the same objective. Bot tools are now allowing bots to be a source of entertainment for prospective consumers. For instance, you can now build a bot that delivers various content such as news articles, blog posts, guides, how-to’s, fun facts, weather updates, tips, games, and jokes. After all, these types of content are definitely effective in encouraging interaction with your audience.

Chatbots can also bridge the connection between your customers and their friends. For example, this social media tool pushes events, games, and interactive posts that clients can share with their peers.

4.    Provide customized content

You can utilize your chatbot for the optimal output of your content marketing technique. Upon evaluating the interests and preferences of your audience, the bots will then deliver personalized offers that are difficult to say no to. Moreover, the bot has the capability to run an A/B split testing and other revolutionary strategies to produce optimal results for your marketing techniques.

5.    Make money through your social media

Thanks to chatbots, shoppers can already surf and avail products anywhere as long as they have a Messenger application on their mobile. The chatbot tools can now create a virtual e-commerce space through your bot. Therefore, your clients can now take their orders through Messenger without any traditional means. In addition to this, your audience can also view your products, read feedbacks, and avail items right from the comfort of their Messenger application.

6.    Deliver information

The proper allotment of your time and efforts is a crucial part of the success of a business. Most of the time, you’ll be bombarded with the same questions over and over from your audience, but you wouldn’t want to allocate a huge part of your time just to answer these inquiries. To deal with this, you can entrust the task of answering inquiries to your bot. This tool can undoubtedly provide your clients with information that includes prices, contact information, deals, discounts, stock availability, services, product service areas, and business hours.

How Can You Achieve an Excellent Facebook Bot for Your Business?

It’s been several years since Facebook has introduced chatbots on Messenger. In the first months of its launch, the Facebook bot bears some flaws but these mild weaknesses don’t hinder the interaction it has created with the users. As years go by, it continues to improve until its several features made it one of the notorious marketing strategies for proprietors. Nowadays, Facebook bot is considered as a vital portion of all advertising approaches of different companies and startups.

If you’re wondering how you can apply bots to your own marketing strategy, Herobot can definitely help you with that. The services that Herobot offers will make it more than possible for you to attain the bot that you have in mind. Besides, this application can provide you with features that are undoubted of high quality which can then be easily incorporated into your whole business advertising strategy. What are you waiting for? Visit our website today for more details.

Conversational Chatbot : A Good Virtual Companion in Life

conversational chatbot

Along with the technological advancements, the conversational chatbot is making a mark in the field of business and customer service. As of now, many business entrepreneurs engage in using AI in running their companies. This is because bots can help many brands in connecting with its customers and promoting their name. However, not only the business people are benefitting in this program. Consumers are also able to save their time and effort with the automation of customer support.

It is one of the convenient ways of giving information to the customers who are interested in the products or services that a business offers. Also, it is effortless to use, and the customers could get the answers and services that they demand with just a simple click on their keyboards. Moreover, the bots also give fast responses and so the process is speedy and desirable.

conversational chatbot

Uses of conversational chatbot

A conversational chatbot is a computer program that is used to produce a conversation with human users online. It is also used by several business people to finish tasks that humans are supposed to do. Moreover, most of the companies proved that bots are effective for their customer engagement and social media management.

A conversational chatbot is often used online and in messaging apps but is also now included in many operating systems as virtual assistants. Believe it or not, you have probably interacted with a chatbot without you knowing it! Here are some of the benefits that businesses can get from bots.

As virtual assistant for owners

Some of the standard applications of a conversational chatbot are for scheduling meetings. It will automatically look for everyone’s calendar and then choose a date where everyone is available and can be ready. Moreover, it can tell us about the weather without opening any other applications that may take time to load. Bots can even give information about the current condition of the place.

As a personal assistant for customers

AI also has various uses in the line of business entrepreneurship. Conversational chatbot makes life easier for consumers. Moreover, it serves as a personal assistant that can communicate with people through text messages. There are also bots that can have a speaking voice which makes everything more convenient. Instead of waiting for a staff, AI is here to help you through the whole process of availing services or products.

As an effective adviser

Going through various steps to research and complete a purchase on a particular website is a hassle. If you are availing a cosmetic product, you have to make a research about the ingredients and the effects of each. After that, you also have to check the reviews and be careful with fake ones. However, a conversational chatbot can answer your every question and give you the complete information that you may need.

As a sales agent

With the help of conversational chatbots, companies can gain more sales and customer attraction. It is easier to connect with them and persuade them to avail of the products or services that you offer. Moreover, there are even some restaurants that offer chatbot services for receiving orders and getting the necessary information correctly. Furthermore, sending and receiving money transfers.

Save time using conversational chatbot

Running a business is not an easy thing to do, and it requires you to be as productive as possible to become a successful busines owner. Moreover, with the use of a conversational chatbot, you can interact with people even though you are busy with other things. To be productive, you always have to remember that time is gold.

With the help of the fantastic conversational chatbot, you can always save time for it will just take a second or two to answer most questions. Also, as we all know, not everyone is available online for the whole day. Moreover, most people find it hard working at night because that usually is their sleeping period. With these problems, the best solution that they could have is using a conversational chatbot. They can simultaneously have conversations with thousands of people at all times. Better than human, it works 24 hours a day without getting exhausted despite not having a resting period.

conversational chatbot
Illustration of speech bubble icon

Be cost-efficient with conversational chatbot

Aside from saving time, you can also save money from using conversational chatbot. This is a critical matter for all business people. Using chatbot is cheaper than hiring more workers to do the same job. Instead of spending money to add more human resources, you can use the supposed allotted budget for other things such as materials needed.

Moreover, as per the customer’s satisfaction, your company can have the rate of a perfect 10 by using AI. This is because they can give responses to the customers anytime of the day. Due to this, consumers stays interested with your brand. Furthermore, one of the best characteristics of a conversational chatbot is how it treats its customers with utmost respect and politeness. No matter how intolerable the customer is, AI can still be unbothered and proceed with the conversation. It also has the ability to talk with multiple languages and cater people around the world.

Challenges on using chatbot

Using conversational chatbot makes the life of both the business entrepreneurs and the consumers more comfortable. But we cannot change the fact that every good thing has its counterpart – a challenge. It may be some technical issues that need the help of professionals. Meanwhile, there are also some simple problems such as bugs that you can find in the system.

Security issues

Generally speaking, one of the biggest challenges in using conversational chatbot is the assurance of security among users. This has been an ongoing issue for a long time. According to some critics, it is very dangerous how the bots can collect data from the users, whether directly or indirectly. Some of the information may be sensitive and personal, and the person using it only intends to tell it to the bot. However, this information will automatically be collected and sent to the main developer, and this is slightly questionable. Moreover, there is even the risk of potential hackers who can get right into the data within the bot and expose some sensitive information.

Language Fluency

Moreover, vernacular languages can also be one of the challenges of using a chatbot. Although English is the universal language, there still a lot of people worldwide who are not good at speaking English. Furthermore, the problem is that most developers assumes that people can easily understand it. With this mindset, they fail to find ways of putting data and information about other languages in the bot. In fact, you should remember that chatbot is conversational and there is no use if users cannot understand it.

Conversational Chatbot as the best solution

Despite all these challenges, the entrepreneur should always keep in mind his/her business goals and work hard for it. Because running a business will never be a smooth road to take, it takes effort, patience, and hardships. Always think on the brighter side if ever there are problems to encounter. It takes courage to take risks towards success, especially in the line of business.

Conversational chatbot is so fascinating because of all the fantastic things that it can do without the involvement of human. It can also do a lot of things that are very useful to a human. And using it is one of the easiest ways for humans to interact with computers to get their stuff done. Likewise, chatbots provide assistance or access to information quickly and efficiently. No doubt, there are a lot of things that you can do in the presence of the internet and digital devices. Even a computer program can solve worries and can answer most of the questions better than humans.

Get your own chatbot now!

If you are an entrepreneur or a company owner and you are looking for the best conversational chatbot to use, then HeroBot is the best answer! HeroBot is a global conversational chatbot and considered the leading messenger marketing platform. It is the perfect companion that you will ever need, whether you are a pro or you are just starting your business. Not to mention, its absolute goal is for your business to grow and earn high profits by being the best business partner to reach out to your customers.

conversational chatbot