Facebook Comment Bot: Increase Your Potential Sales

facebook comment bot

Engaging in a business requires a lot of effort and planning. You cannot enter the industry if you are not equipped with the right marketing tools to promote your offerings. Today’s market relies on the internet. A lot of potential customers are browsing the web to find good stuff because it’s way more convenient. So, having your business on different social media platforms – such as Facebook – is a great way to introduce your products or services. And with the facebook comment bot, you have the advantage to drive your business to the top. However, there are still things that you need to consider as part of your business strategy.

What is a Facebook Comment Bot?

Facebook comment bot is an automation tool that is used for bulk responding/replying on facebook post comments. It allows a page to make instant replies for a massive number of comments at once. It is often used by big brands in order to handle their customers accordingly.

facebook comment bot

Make Instant Replies with Comment Bot

There’s a huge potential in sales for every Facebook user who comments on your page posts. Reaching out to commenters is a great way to attract probable customers. However, replying to them one by one may not be viable and efficient. In this case, you can opt for a Facebook Comment Bot. Facebook Comment Bots help you make instant replies to multiple comments at once. These instant replies are the messages that are seen automatically by users when they initiate a comment on a post on your Facebook page. Comment bots are like chatbots, which help you show that your business is committed to providing high-quality customer service.

Create an Effective Instant Reply

An instant reply is not effective if its content is not relevant to what the commenters want to see. Make it a part of your planning to think of the best response for them. You should customize your content depending on what the market demands. Make it more informative – enough to represent your brand well.

Here are some tips you can consider in creating effective content for instant reply:

1. Make a brief company overview

Since most of the commenters who put interest on your page posts are new to your brand, it will be an excellent opportunity to introduce your products and services. Include in your instant reply what your company offers; products, services, and etc. Also, it is a good idea to mention some of your products so that customers can have an overview of what they are engaging on.

2. Provide contact details

Having a flood of messages or comments can sometimes lead to unnoticed inquiries. The best way to avoid such circumstances is to provide them with alternative ways to reach you. You can include in the instant reply your e-mail address, company number, business address, or other customer service hotline.

3. Set a timeframe

Don’t make your customers wait for the unknown. Provide them with a specific timeframe on when they can expect a response from you. Gain their trust by giving them realistic information about your availability. One way to do this is to allocate a specific time and have it well-organized.

4. Unanticipated Page Inactivity

Usually, some businesses only employ one person to manage a social media account. But what if that person has an emergency and cannot monitor the page? For this reason, you need to inform the Facebook users that your page will be back shortly due to an unexpected happening. It is your responsibility to let them know to avoid a negative impact on your business.

How You Will Benefit from Comment Bots

Facebook comment bot is easy to set up. You will only need one single response for everyone who leaves a comment on your post. You have the freedom to create whatever response you want – given that it will not exceed to 250 characters. Instant replies enable businesses to handle a massive number of messages. However, it is still your responsibility to respond personally after the instant reply so that you won’t miss a chance of getting more customers. Doing so can trim down all the negative remarks about your customer service. Also, it can build a stronger connection between you and your possible customers.

To add, here are some benefits you can get from Facebook Comment bots:

1. Customer Engagement

Research states that companies who are engaged with their customers on social media are able to increase their sales by up to 40%. With that being said, it is essential to keep your customers engaged with your business. Social media is an excellent platform to promote your business, but an excellent companion to assist you with inquiries is a must-have – chatbots.

Chatbots or comment bots are different from conventional customer service representatives. Chatbots only provide brief information. However, there’s still an interaction between the Facebook user and the chatbot. This is possible through the use of the keywords that the user provides each time. So, if you think Chatbots are annoying, you might be wrong. They’re actually entertaining the customers with relevant information while they are waiting for the response of the page administrator.

2. Global Approach

Facebook comment bots can help you reach global customers 24/7. They can solve your customer care problems because one of its features includes multiple languages. Through this, you can expand your target market without the worries of handling numerous incoming requests.

3. Enhanced Lead Generation

Facebook comment bots assist customers by providing necessary information based on the data they receive. A bot replies on related and essential questions, convince the user and generates a lead for you. They ensure that the flow is in the right direction to get high conversation ratings. Also, bots can help determine the unqualified leads, and avert unnecessary deals with time-consuming leads.

4. Cut the costs

Having a facebook comment bot will cut the costs from hiring employees for specific tasks, or creating a cross-platform app for customer service. There are ready-made software you can choose from.

facebook comment bot

Chatbots and facebook comment bots allow you to handle multiple customers at once simultaneously. They are beneficial for you and the customers because you will not only save money from hiring employees, but you can also avoid problems caused by human errors.

Bots are great backups for employees. They can do basic and repetitive tasks with great speed and efficiency. However, one of the struggles you may face is developing the conversation capability of your bot in order to make an impression to your customers.

5. Monitor Customer Insights

Facebook comment bot is a great help in monitoring your business. You can collect what commenters think of your product and use them for further improvements.

Why Consider Facebook Comment Bot as Part of Your Marketing Strategy

There’s so much we can do with Facebook, and this includes promoting our businesses for potential sales increase. If you’re using it for marketing purposes, you might want to use Facebook’s messaging features and allow bots to assist you in incoming messages and inquiries.

Bots can provide your customers with useful details that they can use in determining if you are the one they’re looking for. Also, given that you provide your contact information in the instant reply, customers can find it hassle-free to reach their concerns straight to you. They can send you a private message and initiate a private discussion. Through this, you can answer their questions personally and soon offer them great deals. That’s the magic of having a partner in handling customers. You can be secured that all probable customers are not left ignored. Being interactive with them makes a great impression on your customer service and your brand as well.

If you are able to respond to each comment instantly, you can expect a considerable increase in the demand for your brand. Bots can help you achieve stronger customer engagement. And as said earlier, you can cut the costs without sacrificing the quality of your customer service. There’s no need to hire many employees. All you need to do is generate a bot and have someone to monitor your account.

However, a bot may not be useful if programmed with the wrong type of content. You need to have a strategy or consider the tips that are mentioned earlier. Aside from that, you can ask for assistance. Herobot aims to help marketers expand their market through chatbot marketing.

Chatbot Marketing

facebook bot

Chatbot marketing is now a trend in digital marketing. It is an effective way to introduce a brand to the public. Since many people are using Facebook in their daily lives, there is a huge potential for your business to get discovered. But to make that possible, you have to devote your time in handling different customers.

We all know how hard it is to handle tons of messages at once. However, if you have a facebook comment bot or chatbot, you can have an assistant to entertain Facebook users while you are not available for personal interactions. With Herobot, you don’t have to worry about missed inquiries because your bot got your back. Try it now and see the difference it makes! Visit us here.

Automated Chat App: Your Travel Assistant for This Holiday Season

automated chat

The holiday season is coming and this means that there would be a lot of out of town getaways and travel plans. Because of this, travel agencies has been getting numerous messages and calls these days. Meanwhile, the technological advancements has made a great difference in the way people are planning their trips. With the creation of automated chat app, travel companies are able to digitalize and transform the travel experience of travelers.

automated chat

Moreover, automated chat applications has made a notable impact in various sectors of businesses across the globe. This computer program enables the companies to communicate better with their customers and answer their needs. These bots are integrated in websites and other messaging applications to provide customers more ways to connect. As the generation of new travelers are increasing, travel companies are using chatbots to integrate with them.

Roles of an automated chat app for travelers

If you think that the best thing that an automated chat app can do for travelers is to connect them to traveling agencies, you are wrong. Chatbots are useful in other aspects and plays different roles for users. It can be a guide for them, help them find good deals and even book rental places and hotels. It is also very easy to use and does not require any hassle. To know more about the roles an automated chat app can embody, here are some of them.

Expense manager

One of the problems that every traveler encounters in their trips is budgeting their money and allocating their expenses. However, bot creators has made an easy way to track your expenses and give you a brief summary of your purchases. With this, you will able to know where your money went and calculate your future possible expenses. As you plan your next destination and book places and flights, this automated chat app can track and compute them at the same time. This is very handy especially for those people who find numbers a really stressing matter.

Moreover, one example of this automated chat app is beta version that SAP Concur is offering on Slang. This can help people book flights and create an expense summary of the whole trip. Furthermore, Teampay is one of the leading bot that is famous for its performance. This chatbot can help track other expenses such as corporate purchases. It is very helpful for those who wants to have the grasp of the expenses of their business while they are away.

automated chat

Local guide

One of the reasons why people are traveling is to taste the culture and way of living of the people in a place. They wanted to have an experience that a local would have in his everyday life. This includes the way they eat, relax, commute and live. With this in mind, bot creators thought of making automated chat app that would allow travelers to experience all this things. It is by collecting local reviews and recommendations and suggesting it to the bot user.

In line with this, Marsbot of Foursquare is an automated chat app for Uber is one of the most trusted bot. Most travelers are not forgetting to download this on their phones or tablets before they leave their place. No matter the activity that you would want to experience in a place, you can find the best place to go without being cautious of false advertisements.  Moreover, you won’t have to make intense research about the most recommended places via internet and social media.

On the other hand, finding the best foods in a place is one of the hardest part when you are visiting a place. You cannot rely on mere advertisements and what you read on internet reviews. What you will need is an honest recommendation of the locals and those who have already visited the place before you. Bebot, a Japanese automated chat app, helps its users by guiding them and giving out information about the local foods and navigate the best restaurants around the city.

Flight and Hotel Assistant

When you are travelling, the hardest part would be to book flights and find hotel reservations that comes in cheap deals. Because it is the holiday season, you may find all of the best hotels around the areas of tourist spots to be totally crowded. Most of these would be either fully booked or are only offering expensive prices. Due to these, your experience would be totally time-consuming and exhausting. However, automated chat apps are able to help you with this task.

Multiple travel companies are already integrating their brands with automated chat apps that will help users on booking and having reservations. Examples of this is the Skyscanner, Expedia, and Booking.com. They can provide people with recommendations and process bookings for flights and hotels. Moreover, most consumers prefer this kind of bots to help them communicate faster and easier with brands. According to a study, almost 69% of the consumers are now relying to bots with these kinds of tasks.

ai for travel

How automated chat apps helps the travelling industry

The tasks that an automated chat app can do does not end with recommendations and bookings. Developers can program bots to assist travelers in various ways imaginable. Starting from deciding the places that you can go up to keeping tabs about the expenses that you made, bot is your go-to assistant. Moreover, chatbot does not only help its users but also assists travel companies and agencies on navigating their businesses.

As it assists travelers, automated chat apps enable companies to have more customers and even advertise their respective businesses. Because it is very easy to use and navigate, people prefer using chatbots rather than filling up long forms or communicating to people via calls. It promotes active interaction between consumers or clients and brands. Here are some of the ways an automated chat app can help you grow your business.

Customer Service Management

The sector that helps businesses connect with its consumers is the customer service offices. However, most companies fail in providing quality services and communication. This is because not all people can keep up with this exhausting work especially on peak season this holidays.  Meanwhile, an automated chat app can help you overcome this struggle. It can function as the best customer support that you can meet.

Because an automated chat app is merely a computer system, it is able to keep up with its emotions and stress. It is available 24/7 to different countries which is good as most travelers can use it despite different time zones. Moreover, bots can even learn different natural languages around the globe. If anyone wanted to know something about a place or thing, bots can collect information and provide guidance to customers.

Feedback collection

If you are looking for honest feedbacks and collecting them, then an automated chat app can help you. It can automatically provide reminders to customers to give reviews and suggestion for your business. Meanwhile, it can even get back to the customers right away if they are unsatisfied with the services that you offer. This will also improve your interaction with them and might even change their mind about the bad review.

Moreover, having a chatbot is better than letting your customers leave bad reviews on your official website. With bots, you can communicate with them privately and settle the issue in a calm manner. As it communicates with users, it is also able to collect information and categorize them accordingly. It could be a great help for the brand reputation.

ai for travel

User history recording

When customers are dealing with humans, it would be hard for them to recall past conversations and history about an event or person. However, automated chat app can easily search up on the previous contents of your entire conversation. With this, the user can go back to the past conversation and look up for the past suggestions of the bot.

Furthermore, this can help the company to take note of fraudulent acts and repetitive pranks that people may do against the business. Because everything is saved with only a single conversation flow, businesses can track important information. Companies can use it for future references and on avoiding frauds.

Beat the jetlag with Herobot!

Automated chat apps are one of your most reliable partner when it comes to travelling. It can help you find great deals and book places that you desire. Moreover, it can even provide you information about your flight schedules and even the sudden cancellations. This lessens your worries and hassle about searching from time to time just to have a flawless travel experience.

Moreover, it can help travelling agencies, hotels, and restaurants on advertisements. Organizing and collecting information is very easy with this system. However, creating an automated chat app may be intimidating for some. Meanwhile, Herobot is here to help you create the best travel chatbot that can help people around the globe on planning their trips. It is very easy to navigate and even offers numerous templates that you can take as a guide. You also won’t need to have any coding skills with this platform. Visit our website to learn more.