Messenger Chatbot is another breakthrough in today’s innovating trends when it comes to business. Since their introduction in the year 2016, chatbots have proven to bring significant impacts on entertainment, communication, and most especially on various fields of businesses. It helped business owners provide excellent customer services, as well as expand their businesses by growing customer base.
What is a chatbot?
As defined by Techopedia, A chatbot is an artificial intelligence (AI) program that simulates interactive human conversation by using key pre-calculated user phrases and auditory or text-based signals.
Bots we know today started in 1950 with the idea of the Computer Scientist Alan Turing. He asked the question, “can machines think?” and then developed the Turing test. He theorized that there is a high possibility wherein humans won’t be able to distinguish a mechanism in a conversation which only contains text. In the Turing Test, Alan Turing challenged other computer scientist and some of his students to create a machine that could think the same way as humans. Or at least a machine that can’t be distinguished by humans.
In 1966 the first thinking machine named ELIZA was created. It has then set the basis for building chatbots that are being used today, such as specific phrases, keywords, and pre-programmed responses. After ELIZA, other bots have followed such as PARRY, Jabberwacky, ALICE, and Dr. Sbaitso.
In 2001, SmarterChild was
introduced. It was considered as the predecessor of Apple’s Siri, Samsung’s S
Voice, and Amazon’s Alexa. All this said bots don’t just give fun
conversations, but also play music, search the web, and compose a message,
depending on what the users want.
There are a lot of chatbots existing as of today, which have several different purposes. With its integration to the Facebook messenger, thousands of users use messenger bot in many different ways. Here are some of the top uses of messenger chatbot:
1. Suggesting Products
All customers know that they want something but can’t think of a specific product in mind. Messenger chatbot can be used to suggest customers certain products based on their preference in terms of brand, material, and color, also considering their budget.
Let’s say a customer wants to buy a watch, but can’t decide what to purchase. The customer can talk to a messenger chatbot and type the description of the watch they want. The messenger chatbot shall then show the customer options of watches that are relevant to what they want.
2. Give assistance in terms of Finance
To make it clear, messenger chatbot won’t give you actual money. However, it can help you track your investments and your personal finances. It can notify users regarding the latest news about the stock market, as well as to help make trades. In addition, even some banks today created chatbots that enable users to check their bank accounts and even their latest transactions.
3. For travel
There are a lot of chatbots today that can be used when you want to travel. These chatbots can show you several tourist destinations around the world. In addition, some chatbot can enable you to book flights and find places for you to stay.
One messenger chatbot for traveling to check out is the Hipmunk. All you have to do is send your location, and it shall show you all the destinations near you, or even international destinations if you wish.
4. Tracking Flights
After finding an ideal place to go to, there are chatbots that can help you to find and track flights. These chatbots shall give you options for flights where you can compare and select the most appropriate flight based on your budget and schedule.
5. Order foods
Chatbots can also be used to order foods, such as pizzas, burgers, and other more foods that you are craving to eat. All it takes is one conversation with a chatbot and just wait for your order to be delivered.
One excellent example of a messenger chatbot where you can order food is the Domino’s chatbot. It allows you to make your own pizza with just simple clicks, or order pizzas on their standard menu. You can now satisfy your cravings without the hassle of going out.
6. Productivity
There are chatbots that can help you in terms of productivity. These chatbots can remind you of the tasks you need to do. You just simply type in the thing you need to be reminded about and set a specific time. Some chatbots also provide services wherein you can track your schedule and even set-up meetings.
There is also a messenger chatbot which enables you to print documents with printers that are connected online. Moreover, there are also chatbots that can help you find your most-awaited dream job. Very convenient, isn’t it? You can now be the most productive person you could ever be.
7. News
Chatbots can also bring you the latest breaking news, not only in your country but international news as well. In addition, if you subscribed, these chatbots will send you articles, stories, and headlines which are relevant to your interests. You will be regularly updated and won’t miss any important news happening around you.
8. Finding Music
Chatbots not only can inform you of the latest news but the latest music as well. Chatbots can keep you updated about everything inside the music world. You can build your playlist, find new songs, and know the details about your favorite singers and songwriters.
One interesting messenger chatbot for music lovers is the Scope Bot. Scope Bot enables you to search for a song just by typing in a part of the lyrics that you remember. Results will be shown to you together with the title, singer, release date and the recording studio. If the song is not the one you are searching for, you just type “wrong,” and it shall show you more results until you find the right one.
9. For amusement
There are lots of messenger chatbot games in which you can play in times of boredom. Whether you want to play as a detective, soccer player, or even mage who wants to slay dragons, there is a gaming messenger chatbot for you. These chatbots are the perfect instrument to pass the time, in addition, will offer fun and amusing conversations. There are also chatbots which helps you to connect with the right person and may help you find your true love. Interesting, isn’t it?
10. For Business
This is now the latest trend and by far the best use of chatbots. A lot of businesses now use chatbots to provide better customer services. Chatbots allow businesses to have a deeper connection with their customers, in addition, chatbots enable business owners to attract more potential customers.
There is indeed a lot of use of messenger chatbots. The list above is just the most important use of chatbots in our life, and there are even more purposes where chatbots can be used. Want to start exploring chatbots? By clicking here, we will show you a list of best chatbot of Facebook messenger that might interest you.
The Perks of Using Messenger Chatbots in Business
As indicated in the list above, the best use of chatbot nowadays is for business use. Especially now that Facebook supports the use of chatbots, business owners find it a lot easier to connect with consumers. According to statistics, there is a total of 2.38 billion monthly active users of Facebook worldwide as of today. Imagine getting at least 3% of those monthly active users as your regular customers. You would already have more than enough customer pool to bring your business to the top and make it last for ages.
With the use of Facebook messenger chatbot, you can boost your marketing strategy significantly. Moreover, you can provide better customer services, as messenger chatbot can respond to the customer in an instant. If a messenger chatbot is designed properly, you will be able to save a lot of money, as well as maximize your time to attend more important matters of your business.
Messenger chatbot can work tirelessly and interact simultaneously with several different customers at the same time. Chatbots are immune to diseases making them a 100 percent efficient worker. Furthermore, creating a personalized chatbot shall engage customers in more interesting conversation, making them more interested in your product. Chatbot shall retain all your current customers and acquire more potential customers as well, giving you more opportunity to increase conversions.
As of today, chatbots prove to be very beneficial to businesses. Surely it will bring more advantages and become an essential component for every business in the future. Now is the time to start your business venture with your own chatbot. Unsure where to start? Don’t worry! In Herobot, we shall guide you in every step to building your own messenger chatbot that will outrank your competitors and bring your business to the top.
Ever since Facebook started to support chatbots 3 years ago, the population of Facebook chatbots has boomed up to 300,000 and still increasing. With this massive amount, it would be hard to find the best chatbot Facebook messenger, one that could be useful for you.
Why you need it
There are several different purposes for the use of Facebook chatbots, and one main use is for businesses. It allows businesses to easily and directly connect with their customers since almost all of the people in the world right now uses Facebook. Facebook chatbots also save costs and time, since chatbots are available 24/7/365. They will do the marketing job for businesses quickly and efficiently, as long as it is designed properly. Plus, chatbots will never catch any disease, unlike human employees, meaning business owners will never have to worry about medical expenses. Moreover, Facebook chatbots shall be responsible for re-engaging with customers and are able to retain information for future use.
Aside from business use, Facebook chatbots have many more interesting functions. Facebook chatbots can be used for news, productivity, finance, health and fitness, and many more. You just need to find the best chatbot facebook messenger that suits your interest. In case you wonder how to search for Facebook chatbots, just simply select “new chat” button on the messenger app. Type the character “@” in the search bar then the name of the chatbot.
List of Best Chatbot Facebook Messenger has to offer
Now that you are aware of how to find chatbots, we provided a list of best chatbot of Facebook messenger that might interest you:
Fitness and Health:
Atlas Fitness
This chatbot is for the people who aspire to be fit and needs inspiration. Atlas Fitness provides several types of workout for you to try and even gives you a routine for the daily workout. In addition, this chatbot also gives motivational messages and keeps you reminded to continue your workout and achieve your fitness goal.
Health Tap
This Facebook chatbot is able to answer and diagnose you regarding your illness, given that you provided your condition and symptoms. This Facebook chatbot has proven to be very useful as it can also provide first aid. In case the chatbot cannot answer your query, it will connect you with a real health professional to give you medical advice. You can also subscribe to their paid services, which will enable you to connect with a real professional through a voice call and even video call.
Best Chatbot Facebook Messenger for Travelling:
Hipmunk
This best chatbot Facebook messenger offers convenient ticket booking, informs you regarding flights to famous tourist destinations, and can even make a hotel reservation for you. You can do all this just by using this chatbot on messenger. Once you send your location, Hipmunk will provide you choices of famous destinations with relatively low price. In addition, this chatbot to the job of finding hotels and flights if you already have a specific destination in mind. This chatbot also gives information regarding the best time of flight for your chosen destination.
KAYAK
This Facebook chatbot also provides clear information regarding travel as well. From the ticket booking, as well as travel suggestions. KAYAK can also help you plan a trip, depending on your budget.
Instalocate
Instalocate is the best chatbot that monitors flights, and can alert you for flight delays and can even help you get compensation.
Best Chatbot Facebook messenger for Productivity:
HD Print Bot
This best chatbot Facebook messenger can help you to print pictures and documents through a printer connected to the web. Just simply upload the file you wish to print. Also, you need to type in the email address of the printer to be used.
Job Bot
Is finding a job difficult for you? No need to worry anymore! Job bot is the best chatbot of messenger for you. Job bot shall help you find the right job. All you have to do is key in your credentials. Job bot will search for jobs near your location, as well as international jobs. Once the Job bot found a suitable job for you, you will be notified regularly, and what’s more, is you can apply to the job through messenger.
Hello Jarvis
Truly with the latest technology, we can now set reminders so we will not forget doing anything we ought to do. But with the Facebook messenger chatbot Hello Jarvis, we just type in the things we need to be reminded about at a specific time, and this chatbot will remind us with not only one single device, but on multiple devices. Just be sure the best chatbot Facebook messenger you used is also installed on other devices. Simple but useful, isn’t it?
Facebook Messenger Chatbots for News:
Today
One of the many companies who pioneered the use of chatbots is the newspaper company “Today.” Until present, the Singaporean newspaper company still retains its fame as one of the best chatbot of Facebook messenger. This chatbot will keep you updated of the latest news as long as you subscribe.
NewsBytes
This news chatbot, keeps you updated of the latest news, in many ways you would prefer. You can read the full news, or you can read news summarized in bullets. You can personalize this best chatbot Facebook messenger by subscribing to topics only relevant to your interest. Besides the latest news, this chatbot can also send you interesting articles. This Facebook chatbot is user-friendly, and stories can be easily shared among friends.
Facebook Messenger Chatbots for Music Lovers:
Spotify
Spotify is now already popular in terms of music, most especially now that they have their own chatbot. Their best chatbot Facebook messenger will keep you updated about everything in the music world. This chatbot also helps you to create a playlist with songs of your preference. You can find new songs and directly share it to your friends.
Scope Bot
Most of us overhear some songs, and then it’s stuck inside our head. Sometimes we find those songs pretty neat, and we end up being frustrated because we are not able to know its title. Luckily, the Scope Bot exists. All you have to do is to provide the lyrics you remember, just make sure you heard it right. Then the scope bot will show you a song, together with its details such as the release date, album, artist, and even the studio where the song was recorded. If scope bot shows the wrong song, you just simply type wrong, and then it will show you other results.
Facebook Messenger Chatbots for Sports Fans:
theScore
For the sports fans who want to be updated for every game of their favorite sport, theScore is the best chatbot of Facebook messenger for you. theScore shall send you status and scores of the game matches whether it’s NBA, NFL, NHL or MLB. This chatbot sends you updates regarding schedules of matches, and you can even ask it about information regarding your favorite teams.
Toni
Toni is a sports chatbot like theScore but is exclusive to football only. It keeps solid football fans updated of everything in the world of football. You have the option to choose which team you want to subscribe to and be updated of game schedules, standings or injury reports. Toni bot can also send you videos of game highlights if you wish and directly share it to your friends.
Entertainment Bots:
Zodiac Fire
From the name itself, this Facebook chatbot will send you updates regarding your horoscope for the day. But the fun doesn’t stop there. Aside from the horoscope, you can have a fun conversation with it and find yourself amused, with its witty replies and fun choice of words.
SuperCop
Stuck in a long queue line? Easily bored? Can’t do anything to kill the time? Then SuperCop might be the best chatbot Facebook messenger for you. SuperCop will give you mind challenging cases and riddles, for you to solve as you are a detective trying to find the criminal. Simple cases are given at the start, but it becomes harder and more complicated as you progress on the game. Solving cases will help you earn keys which will be used for clues. This chatbot will surely amuse you in times of boredom.
Dungeons and Monsters
Another best chatbot Facebook messenger that can free you from boredom is the Dungeons and Monsters. This is for the people who fancy RPG games. This chatbot will let you create your own character and set its stats. Then your journey into the dungeon starts. You shall slay different monsters and dragons in order to level up your character, and proceed deeper into the dungeon. Just like ordinary RPGs, you can also pick-up items such as weapons, healing potions and power-up potions, which will help you throughout the game.
Now that you have read our picks for the best chatbot of Facebook messenger, try to check them out and see for yourself how useful or amusing it might be. Or better yet, do you have any idea for a chatbot? If yes, then visit herobot.app, and together, we will help you turn your idea into a useful and interesting chatbot.
It’s incredible how we can do almost everything with the presence of technology today. Most of the business people are engaging themselves in embracing the benefits and advantages of technology in achieving success. They abandoned the traditional way of marketing strategies and chose a much more convenient way of gaining customers, which is through Facebook marketing automation.
People are spending most of their time browsing on Facebook every day. According to some studies, Facebook is a way of recreations and social communication for billions of people around the world. In that case, business owners try their best to present their brand and products by posting it on their Facebook pages. You’re probably aware that creating a robust online presence is very important for your business. Your online presence refers to the way you present products and your brand on any social media platform. It will help your business appear more professional and may increase conversions and traffic, as well. Meanwhile, this can be achieved by having a functional Facebook marketing automation.
What is Facebook Marketing Automation in the Face of Business?
Your business’ website plays a crucial role in establishing the trust of your possible customers. Businesses with well-designed and useful websites tend to appear more credible to users. Online visitors’ trust has a significant influence on how many conversions you receive. With this, the internet is now the first place most people look to learn about a new product or company.
Social media is an excellent way of getting attention as well as establishing trust among its users. Hence, maintaining active involvement is a must, along with conducting frequent customer interactions. Facebook brings a more accessible and reliable way of business marketing strategies. It is one of the best ways to reach your desired audience. Although there are several popular platforms, Facebook is the most popular social media platform. What’s more, the platform offers a range of advertising tools that provide a convenient way to create persuasive business marketing strategies.
Facebook Marketing Automation is making a considerable mark in the field of business industry today. It is powered by artificial intelligence that works in automating Facebook pages and posts’ likes instantly. Moreover, Facebook marketing automation is considered as an automation tool that communicates through messages that integrate into websites, applications, or instant messengers to help users give better customer service. It is also famous for its numerous benefits that can help in business success. So what about thinking of using Facebook marketing automation as your business partner? Surely it can give you the satisfaction that will lead you to the success of your business.
Ways to Use Facebook Marketing Automation in your Business
Internet users who participate in social media can contact any other user at any time of day if the network is large enough. As a result, users become comfortable with those people in the community of their choosing and often substitute traditional forms of communication via an online medium. From a social network giant, Facebook to microblogging sites such as Twitter social media allows users to create healthy relationships in entirely new ways. One of the best examples of how social media is being improved is with Facebook marketing automation.
It is essential to create a harmonious relationship between the business and the online users that can serve as a way of establishing a good social media strategy. Justin Smith, editor InsideFacebook.com. Be as authentic in your marketing as possible. Inside social networks, trusted referrals are the most powerful marketing message. It is the primary value that adds to marketing in social networks.
Moreover, social media marketing indicates that the organization or marketer must leave room for the consumers to communicate with each other. The primary purpose of social networks and other social media platforms, while they are involving in the conversation, is to create a relationship with their consumers. However, intense involvement by an organization can be overwhelming for the audience and not seem genuine. People don’t want to be sold. They are doing their best to avoid commercials.
Use Direct Response Advertising
Direct response advertising involves sending out targeted messages that encourage your audience to take specific actions. It could be buying a product, reading posts, referring a friend, or anything else that can contribute to your business’s success. This Facebook marketing automation features are enabling direct response advertising to gain social interaction and response instantly.
As a matter of fact, most of the comments, messages, and advertisements from businesses that you are receiving nowadays are automatic. It just proves how Facebook marketing automation are useful in the digital market. Due to this, more and more customers are finding online stores and services to be more reliable than transacting in person.
Conduct Audience Analysis
You can only say that a business is successful if it can keep its customers happy while gaining profits. This is why if you are going to build a brand today, it is better if you will have a social media account to connect better with your consumers. By connecting with your audience through Facebook marketing automation, you can ensure that the feedback that your customers are giving are all positive.
Moreover, Facebook marketing automation can help you in analyzing your customers more accessible and faster. It can easily collect messages and reviews about your products and services. After the collection of data, these will be segregated and labeled into positive and negative ones. This is where the analysis of the data begins. It will be useful for reference on marketing plans and marketing prerogatives.
Select Advertising
Most people nowadays despises the existence of advertisements on their social media accounts. They hate it every time they are scrolling through their newsfeeds, and an ad will show up. Moreover, they even hate it when they receive spams about the products that they never wanted in the first place. However, how will you make people know your business without these unwanted things? The answer to that would be Facebook marketing automation.
With Facebook marketing automation, you can monitor the pages and posts that a person is liking. This way, you will have an idea of who are the people might be interested in the products or services that you offer. Then, the automated marketer will post Facebook ads and will send messages only to selected persons. As much as this is helpful for the business, this is also beneficial for the consumers. It can help those who are having trouble finding things that they want.
Benefits that You Can Enjoy with Facebook Automation Marketing
You Save Time
If you ever heard of Facebook marketing automation, you will automatically think of the time you can save with it. We all know how exhausting managing an online business can get, especially if you are starting. With this, it is only practical for you to result in automating tasks as much as you can. This can include answering messages through chatbots and posting advertisements by using several applications. Because the system does not need your constant attention, you can surely save time and utilize it for attending other tasks.
Your Brand Never Sleeps
As we all know, sleep is essential to humans. However, there is this difference in the body clock of people nowadays that makes attending to their businesses while awake impossible for a single person. Some prefer working and being awake at night rather than those people who are morning persons. With this in mind, most establishments today are offering 24-hour services for everyone. However, this will be hard and costly. You will need to hire people who can work at night shift, and this costs a lot more than the regular working hours. Meanwhile, Facebook marketing automation can offer you the best and consistent services day and night.
You Can Grow Your Follower Count
One of the essential things in social media marketing is gaining followers. If you have more followers than other businesses, people will tend to think that you are more reliable than others. Also, this can increase your active presence to netizens, which will also increase the probability of expanding sales. However, this is not an easy feat, especially for those who are only rookies in the industry. But with Facebook marketing automation, you can create an illusion that your business is growing and has an active presence in social media. This will have a significant impact on your business.
Have the Best Automation with Herobot!
Having the best Facebook marketing automation can give your business a boost on income and interested followers. Moreover, advertising and posting will also be more accessible. Because it is automatic, you will only have to give your attention to it while you are creating it and having trials. After you are sure that it is functioning well, you can leave it on its own and have your ways. If you are interested in having your systems easier, start by creating a chatbot with the help of Herobot. Not only is it easy to navigate, but there are also templates ready for you to use anytime. Visit our website to learn more.
Social media is slowly becoming a place for markets and businesses to thrive. The high traffic rates in social media sites becomes a breeding ground for possible customers. It even paves a way for potential visitors to have transactions with your business. Besides the intensive traffic every day, different platforms is also a way to make your brand more acknowledged to the online community. However, the growing number of interests also means that the number of inquiries are growing. With this, the best Facebook bots will surely help out.
Most people are always online, scouring the internet for all sorts of things – ideas, businesses, markets, and products. For this reason, social media sites are now being utilized in marketing and business. And, one notable platform is Facebook. With almost 2.5 billion users, Facebook is a staple for entrepreneurs looking for and engaging with the company. Plus, the intensive line of companies helps customers and visitors search for services and products under one roof.
Expansive Networks in Facebook
There are multiple ways on how you can use Facebook as a platform on which your business can flourish. Content creation is the leading aspect of any business. This is also true on Facebook. The caption used in each advertisement must always create connection with the audience. Next, the essence of images and videos must still capture the attention of future and potential customers. Moreover, you should know how to advertise them by creating one of the best Facebook bots that will do the talk.
With all of these, you may create a strong foundation where your business could stand. However, to further strengthen your presence online, you must always consider the action of your customers. This is where the collection of data comes in. And the most recognized way of attaining such a task is by conversing with the customer through human servers. The only downside to this is that customer service representatives tend to have limitations – time. This is where the best Facebook bots come in to help businesses.
You can take several steps to resolve the struggling in the communication sector. One such action is by assigning automated messages in such a way that it will capture the interest of the customers. With best Facebook bots, you can rest assure that all messages will be answered immediately and simultaneously. Moreover, rather than spending much to hire for all-nighters, these bots are able to work 24/7 without any additional payments.
Importance of Data Collection in Business
Data are building blocks of your business. It helps your business grow towards a better position in the market. Also, the data gathered by your marketing teams improve the sales and efforts in the industry. In addition to this, enhancing the collection of data by integrating your business with best Facebook bots, you get a more accurate prediction of the ever-changing market. This information will your marketing team on building analysis as well as plans that will be used for the future of your brand.
Next, the importance of data also involves your customers. Every business is entitled to provide the best products, services, and assistance for its customers to be satisfied. In which case, data becomes the basis of how your business is going to cater the needs of your customers. Moreover, as you already have an idea about their expectations, it is easier to plan your next move and create events that will interest them. With the help of the best Facebook bots, collecting data by surveys is also easier now.
AI in Best Facebook Bots
Technology has become a part of business throughout the years. With this, the emergence of Artificial Intelligence has revolutionized the world of customer service. How? Artificial Intelligence or AI is a system that revolves around collecting, analyzing, and supplying the needed actions for the task. This becomes a vital aspect of a business. With the accompaniment of Artificial Intelligence in your business, you lessen the time in working with the collection of data and the necessary workforce in your industry.
How do best Facebook bots help in accumulating sales?
Artificial Intelligence or AI has become the leading proponent when it comes to system automation and response. Whether it is for sales or collection of data, Artificial Intelligence has proven that a fast response system is indeed critical for business. For this reason, a lot of companies has become more inclined to integrating their process with AI. And, one common way of doing this is by incorporating a highly intelligent firmware – best Facebook bots.
Manually collecting and analyzing data can be troublesome, especially when in competition with time. The process of searching and knowing which components in the business works consume too much time; however, with the help of Artificial Intelligence, this process becomes streamlined and accurate. This straight forward manner of sifting through data with dedicated speed and precision is essential for any business.
Today, chatbots that are enhanced with AI are crucial investments that help businesses compete in the market. The linking of best Facebook bots with the necessary task inside a company benefits in the process of sales. How? The sales funnel required whether you have a small business or a large enterprise. Sales funnel acts as a flow-on system on how the potential or even existing customers would react or decide when offered with products.
Points to Consider in Best Facebook Bots
Chatbots, in general, are virtual customer service representatives that represent the business by communicating with potential and existing customers in the market. Also, the best Facebook bots are customized for automated messaging systems that help in engaging with customers and turning them to leads. Moreover, they can also act as advertising agents by suggesting products and services to the customers. To sum it up, there are some critical steps that a bot needs to have.
Induce Awareness for the customer
Supplying the necessary information about the business is not enough for you to capture their attention. For this reason, you can utilize the collective capabilities of best Facebook bots. You can analyze the interest, common questions asked by customers and visitors. With that, you can then program your chatbot to respond with regards to the collected data. This will help awareness to your customers that you are offering such services or products.
Attaining the Interest of Customers
Whether you have a high-rise business or small scale online shop, you must always listen to the local interest of your customers. This helps you in getting more traffic to your business and, in time, turn them to leads and sales. What’s more, after you raise the awareness of the customer that you have such services or products, you can then introduce other information through the best Facebook bots.
Enact a Decisive Question for your Customer
Doing business is about making sales. Keep in mind; your chatbot must also turn leads to sales. How? The best Facebook bots can be intertwined in a series of connections with the business, the market, the shop, and the Social Media platform. With this, you can supply our bot flow with the necessary steps to lead your customers to the sale funnel – start by informing the customer with the prices of the product or the inclusion of the services handled by your business.
Roles of Best Facebook Bots
Traditional marketing requires data collection from the sales and actions of previous customers to create a prediction of the market. This goes the same way with AIs. The only difference is that best Facebook bots with Artificial Intelligence cut the amount of time in collecting and analyzing data to almost half. More than this, chatbots on Facebook app have various roles that they can play for the prosperity of a business.
Facebook Bots as a Sales Representative
As mentioned above, chatbots can offer lead information for the customers in the sales funnel. These AI can relay messages to customers when they are asked with particular words that fall under a specific key-tag. What’s more, the virtual factor of best Facebook bots bases their replies with the information that they have gathered from the customers.
Furthermore, as a virtual sales representative, these chatbots also take the role of customer service, which helps in providing support for the customer.
Facebook Bots as a Marketing Specialist
Predicting the upcoming changes in the market may seem impossible when done manually. Knowing the highs and lows of products and services in the future can significantly affect the business. However, with the help of best Facebook bots, your business can have a considerable advantage over your competitors. Facebook chatbots can also be programmed as Marketing Specialists.
Facebook Bots as a Growth Tool for your Business
Businesses, no matter how big or small, can utilize best Facebook bots to engage customers to funnel through sales, increase customer service records, and enhance the throughput of services. Moreover, these chatbots are essential tools that can turn lead prospects into dedicated customers faster and effectively. Plus, bots provide you with a collection of data that can be a basis for an effective marketing strategy and improve sales.
HeroBot: Leading Facebook Chatbot Platform
When searching for a competitive and best Facebook bots that can help your business rank up at Facebook, AI integration is a must. One such example is HeroBot, a top-tier chatbot that combines Artificial Intelligence without hindering the possibility of human interaction. This bot can help your business by supplying the necessary data and functionality needed to create an incremental marketing plan.
Furthermore, developing your best Facebook bots becomes a breeze with HeroBot. Why? You can choose from a list of chatbot templates that can quickly help in forming engagement with your customers. Also, the efforts that you make in turning potential prospects to customers are greatly enhanced with the help of such bots.
In conclusion, your business needs the necessary tools to create a presence and improve sales. And, collaborating your business with social media site is a solution for customer presence. At the same time, integrating your business’s social media with chatbots from Herobot will improve sales and customer service.
With the fast-developing internet technology, the hype of free messenger bot is never-ending. Due to this, there have already been numerous good chatbots that are quickly becoming the standard of the people in digital marketing. It offers various services depending on the business of the page-maker, such as informing and answering several queries of costumers and users.
However, people are having a
hard time creating their own messenger bot. Some thought that with the high
standard of bots, it means that they have to create a better performing one.
Also, they thought that it would really be complicated making a bot which
offers various functions and services to its customers.
Now, creating your own free messenger bot may sound intimidating, but truthfully speaking, it is actually quite easy. You just need to have the proper knowledge and enough guidance and preparation to make the best chatbot that is best suited in your business.
What are the challenges of creating a chatbot?
Chatbots are now really in demand, and it is important to know what you have to face if you are going to create one. This is very important in devising a plan and designing your own bot. Moreover, knowing which challenges have the highest probability of hindering, you will give you a clue on how to properly utilize the tools you can use on building a bot. Here some of the challenges you may face:
There are many competitors
The competition in the business world is harsh. This is the reason why when the news about the effectiveness of bots spread; everyone is already on their feet to make one. It raises the standard of the services offered by bots and is now creating many competitors. Due to this, it is now hard making a bot that is different and better than other bots.
It should have working features
It is true that you do not need to have excellent IT skills when creating a bot. However, it does not mean that you can be careless in the process. It is important that every feature in your bot are working correctly. If not, then your users and costumers will surely leave you some negative feedback. This will make your creation ineffective.
It has to remain professional
Although some prefer that their chatbots are fun and humorous, remember that it still has to remain professional. Your costumers and users expect your bot to be respectful and courteous at all time. It should always have the best attitude regardless of what personality you want it to have.
What are the important tips in building your free messenger bot?
Now that you have identified the challenges that you may face, it is now pretty easy to make your own bot with proper preparation. There are several free messenger bot maker that you can use, and you just have to know what kind of bot you have to make. Coding knowledge will not be necessary, and the moment you started to create your account in the application, you can now start building your bot. Below are some important tips when you are building your bot.
Know the personality of your bot
Personality is very important when you are creating a bot. This will determine the ways it will interact with its users and the manner it speaks. Also, with the right personality, you can make a big break in digital marketing and gain many fans. It does not need always to be prim and proper. You can always make it fun to entice more users. If you want it to be more informative, then you can make it less serious not to bore your audience. Some even use television personalities, while some prefer using the persona of kids. Meanwhile, others choose to make their own avatars like an alien or a monster. Most customers prefer bots that they can say whatever they want freely.
Give it a catchy name
Names usually describe the personality of a being. If you want to give your bot a good personality, then it is important that you will also give it a good name. Also, you have to make it catchy and stand out so that people will easily remember them. You have to make it distinct so that when the users are searching for you, there will be no bots before you. That name will represent your brand, so make sure that you think it through.
Imitate natural conversational dialogue
The conversational flow is very important when you are creating a bot. People are expecting to promote a streamline of the communication process for consumers. Also, it will make them more comfortable in asking questions and getting answers from your bot. Moreover, when you succeed in making it seem like users are talking with the human servers, then your bot is effective.
Make it smart without being confusing
As mentioned before, your bot will represent your company brand, so it is important that you make your bot smart. Keep dialogues professional and make it mention simple jargons and terminologies. Also, make your grammar flawless and less complicated. However, it should still remain humble and understandable by your users. If it is confusing, people may hate having conversations with it.
Update your bot regularly
Make sure that you do not reveal all the features of your bot at the same time. Make it seem like your bot is developing as time passes by. Regular updates can excite your costumers. Revealing all of them will just overwhelm your users. Create a conversational flow that will answer all your consumer’s needs while making it seem like they have bonus features every time.
Monitor and optimize your bot
You have to know what your bot lacks in order to utilize and improve it. Make sure that you monitor how it works and know what your costumers are saying about your bot. Like other digital channels, it is important that you optimize them. Increase its importance when it is needed and as much as you can.
What are the benefits of this?
Chatbots are now being used in several ways and by several industries. With its great features and many upgrades, every business is excited to make one. Meanwhile, users taking what they can get out of it. But, what are truly the benefits of creating a free messenger bot?
Save time and money
The
problem with having a human server is that there is more population of
costumers than servers. They are having problems accommodating them as a server
can only communicate with 2-3 persons at the same time. Also, it is very time
consuming, and people are not able to work 24 hours a day and in the whole
week. This makes it harder to satisfy every customer.
However, with chatbots, your business can now accommodate a lot more users at the same time. They are also available every day and all day long. This makes your bot more accessible to costumers. You cost will also be cut because there will be less human servers that your company will have to pay. This will provide better satisfaction from the costumers.
Generate leads
Another benefit that a bot can give you is that it can generate leads. It increases the customer base of your company and can even find more interested users to your business. If you are going to use a messenger chatbot, the data and profiles that it will get from your costumers will be collected and analyzed. Through these, it can generate leads and expand your business. It is also important to note that bots can answer multiple questions at the same time.
Distribute your content easier
Most digital companies have blogs and other content pages that they use in advertising their products. When you are luring your costumers, it is better if you can distribute these contents to your prospected consumers. By using bots, distributing these things will be a lot easier. As people send messages with the keywords the same as your content, it can automatically share pages that contain it. With these, your sales and webpage visits will grow significantly higher in time. Also, this can be very helpful for your costumers.
If you can just build your free messenger bot properly, it can help you change the interaction process of your consumers to your company brand. At the same time, it will also increase the satisfaction of your costumers and in monetizing the social media platforms. If you are just going to follow the simple guidelines and tips above, then you can surely create the best chatbot that will help you in expanding your business. It will be the best face of your company that will represent it as a whole.
If you still do not how to take the first step in creating a bot, visit Herobot website, and we will help you in your journey. It is really easy, and there are already numerous free messenger templates that you can choose from. Also, you will not need to spend too much on creating one. For more information about creating chatbots, visit https://powerpres.com/.
Nowadays, businesses don’t only acquire traditional marketing methods and strategies; but also they use digital platforms to enhance mobile reach to potential customers. For instance, entrepreneurs now strive to make their brand work and stay on top with the help of a free Facebook bot.
A free Facebook bot
is a new automated mechanism build by Facebook, which can be seen as one of the
Facebook Messenger’s additional features. This is no surprise to people because
Facebook garnered 2.375 billion monthly active users as of the third quarter of
2018. Moreover, 70% of its business-to-customer marketers have obtained
customers via this wide social media.
Therefore, you need a bot for your business. But before that, you need to know some brief information about this before gaining one. So, read it first.
The Evolution of Facebook Messenger
Facebook released its
new instant messaging feature in April 2008, namely “Facebook Chat.” While in
August 2011, they have revamped the said chat feature into a standalone mobile
app available in both iOS and Android ad named it “Facebook Messenger.” Later, on they released its versions on
Blackberry in October 2011 and Microsoft in March 2014.
As of April 2015, they launched a website interface for Messenger. Moreover, they created and released its new lighter version “Facebook Messenger Lite” in October 2016. After a year, they improved the messaging app and brought a newly built home screen with tabs, and content categorization and interactive media.
Facebook Messenger Features
With its leading innovation in technology and industry, there is no doubt that it’s widely used in the business market. So, here are the latest features that you should never miss.
1. Sign up without a Facebook account
Android users can sign up with Messenger without a present Facebook account. It only requires a name and phone number to enter.
2. Direct Messaging
Users can freely message others without being known as friends, as long as those people are existing in the user’s contact list.
3. Chat Heads
Chat heads are round displayed icons wherein the contact’s profile photo becomes visible on screen without interfering the usage of other apps.
4. Money Transfer
In the US, UK, and France, users can send money to their friends. Later on, it expanded to various group payments.
5. Calls
Users can engage in voice calls or video calls. As for the video calls, they can have single, or group voice calls depending on their choice. In addition, video chat is accompanied with extra features such as the video filters and animated reactions. Besides, they can also capture screenshots and live filters with changing colors or lightings on their feeds.
6. Location Sharing
The Location Sharing features gives the users an insight to point out any location with a presented map location, whether they are there or not in that particular place. Later on, users can have access to live location sharing wherein they can share their location to their group or a single friend for an hour at a time.
7. Business Interaction
Businesses can interact through Messenger. The feature includes track purchasing, notification receiving, and personal conversation with respective customer service representatives.
8. Third-party App Integration
Users have the ability to unfasten compatible third-party integrated apps within Messenger. Such examples are movie ticketing services and GIF generators that you can share with other pre-existing participants.
9. Transportation requests
In the US, users can directly request and hire a car with its Uber feature from Messenger.
10. SMS Support
Messenger has moved instant messaging to the next level with its extensive feature to allow SMS texting support. It enables typical text messages to direct in the said app.
11. Multiple Accounts
Facebook has added multiple accounts in Messenger.
12. Bot Platform
An API built technological bot was built and released to the public for it could interact to its users. Moreover, it can participate and converse with group chats, it has several extensions such as games, book flights, and music playlists, and has a special QR code scanner for brands.
13. M Assistant
M is an artificial intelligence virtual assistant that has the capability to automatically finish and accomplish tasks for users. This includes item purchasing, gift delivering, and travel arranging.
14. Home Messages Panel
A home button panel was released for creating a central location for sending and receiving messages. This also features a “Favorites” section for each user’s most recent messages and communication.
15. Secret conversations
Users can have an end-to-end encrypted message data through a messenger feature called “Secret Conversations.” Users can have an end-to-end encrypted message data through a messenger feature called “Secret Conversations.”
16. Instant Games
It allows users to play games in Messenger like Pac Man and EverWing.
17. Messenger Day (MyDay)
This feature enables users to share photos and videos with friends, which automatically disappears after 24 hours, which is similar to Snapchat.
18. Reactions and Mentions
This lets users make a reaction through tapping an emoji and making mentions through typing @ in a group chat to mention a specific person.
19. Augmented Reality Effects
Users can add 3D effects on their photos and videos.
20. AI Chatbots
This allows messenger bots after accessing a 2-step verification process.
What is a Facebook Messenger Bot?
As we discussed earlier, Facebook Messenger and its current features, we come to reach the extent of using a special feature that can nurture your growing business – a free Facebook bot.
A Facebook
Messenger bot is an automated technology feature on Facebook Messenger. This
only proves that there are some bots who exchange conversations with 1.3
billion people Facebook Messenger users every month.
Over and above that, Facebook has announced that there are 300,000 active Messenger bots as per announced in the 2018 FB Conference. So, if more people are on Facebook, then this means having this kind of bot can scale up potential business and marketing strategies.
Why Businesses Should Use a Facebook Messenger Bot
Business conglomerates are mostly using this new hybrid technology for their effectivity, growth, and success. But, why do you think these firms should use such Messenger bots? So, here are the two main advantages that can lead you to your optimal goal.
1. There is a low hurdle to pass through for the user and its target audience
Of
all the apps available, Facebook
Messenger is the 3rd most used in the world.
Up to 68% of all app users use Facebook Messenger. Additionally, this app is
not just for group chats among family and friends. In fact, a Nielsen survey
showed that people consider messaging as the 2nd best way to talk
with a business. Also, people are exchanging more than 2 billion messages with
businesses monthly using Facebook Messenger. Now compare this with the rest of
the mobile application market, where 71% of app users delete an application in
a span of 90 days.
So, if you want to have excellent communication with your customers, creating a Facebook Messenger chatbot is less expensive than building a mobile application.
2. The competition is not that fierce, yet
Yes,
Facebook already has 6 million advertisers. However, there are only over
300,000 chatbots in the market. It means there’s no fierce competition yet.
Additionally, the CTR (click-through rates) of email marketing (3.1% on average) hasn’t improved in years, and just 30% of marketing emails are opened. Moreover, chatbots can also help you to bypass inbox competition as well.
So that’s the main context. Let’s now proceed in breaking down how messenger chatbots can help you:
Moreover, the Facebook messenger also has sponsored ads that can be sent to anyone who previously interacted with your page. This, therefore, means that you already have a list of subscribers. You can use these ads together with your chatbot in targeting high-intent customers.
2. Save money and time on customer care
Every customer expects 24/7
availability, but they really hate waiting for a long time. In addition, they
also tend to ask the same questions again and again.
So, if you spend a lot of time to check your return policy, book appointments, or help people track deliveries, automation will be a great help. Focus on tasks that chatbots can’t do. Moreover, with a free facebook bot, you never have to pay for medical bills, as chatbots wont’ catch any illnesses.
3. Identify quality leads
As your chatbot greets potential clients, it can ask basic questions, identify their needs, and direct quality leads immediately to your human team.
4. Handling e-commerce transactions
With the correct script, chatbots
can do sales task as well. Also, because everything happens without the need to
leave the comfort of Messenger, drop-off rates are significantly lower than
that of a traditional ad-to-webpage method.
Moreover, conversational commerce
features personalized upselling because chatbots can make suggestions.
5. Customer Re-engagement
Chatbots are able to retain information.
This will then enable you to use that information to go an extra mile.
Instead of paying for loads of advertising, Messenger chatbot could reach-out personally. Chatbot offers relevant contents at the right time. They can remind customers about products sitting still in their cart, or that they sent something to someone this same time last year.
Facebook messenger is indeed promising, right? What’s even better is that you can create and acquire your own free Facebook bot! Yes, you heard it right! Here at HeroBot, we offer tons of premade chatbot templates just waiting to be great assistance in your business. What’s more, is that you can easily create one without the hassle of complicated coding. So, interested to start your chatbot venture? We are more than happy to help you! You may visit our website by clicking this link or contact us at +1 416 623 8882.
With Facebook Messenger application readily
available in all mobile devices, there’s no way you can go wrong about using it
as a platform to establish your business visibility. Thus, Facebook messenger
marketing enters the scene with the promise of outshining traditional email
marketing.
Indeed, the sky is the limit because Facebook messenger allows you to boost your customer’s engagement and accomplish tasks without worrying about delays.
On the other hand, adopting messenger chatbots will
certainly give you an edge as a marketer over your competitors. Why? From
responding to customer’s inquiries, obtaining information from them – you name
it. Messenger Bot can really do your thing!
Facebook Messenger Marketing relies on the basic concept of using Facebook Messenger as a great medium to get your name on the market. It entails excellent marketing functions and countless opportunities for businesses.
Getting to know this amazing stuff: Facebook Messenger Chatbot
Messenger Chatbot is an automated messaging
application giving you a chance to advertise your business on a large scale and
interact with each possible customer. Be mindful that messenger chatbots aren’t
like any other computer programs functioning merely on a computer approach. It
can do better than that!
With the power of conversational interface or CUI, you
have the privilege of speaking to your customers in human terms. Meaning, these chatbots can be socially
customized than traditional bots, which are really technological in
nature.
Interestingly enough, customers can message you anytime or anywhere just as they would to a friend. The whole messaging part is just one of the ways of triggering your interaction with your customer; chatbots are bound to do more than just to chat. Apparently, with HeroBot and our chatbot tools, you can utilize these bots to work with other essential functions.
Importance of Facebook Messenger Marketing
Facebook Messenger marketing is expected to reign
in the marketplace in succeeding years or decades. Being the biggest marketing
platform introduced for the past ten years, it remains sturdy and patronized
for its efficiency.
85% of customer business communication is predicted of not expending into any human communication anymore by 2022. Thus, if you are one of those who are capable of pulling off this new technology, then your business will probably benefit from these messenger chatbots. In fact, it can really be a great deal for startups or businesses that were long-established.
But how will you do it?
In integrating chatbot on Facebook Messenger, there
is a need for you to create your Facebook business page first. Afterward, you
are to choose the kind of chatbot builder that will enable you to engage with
customers similar to features of Facebook Messenger. HeroBot, however,
concentrates only on Facebook Messenger as it is widely used.
Upon choosing which tool you will use to build your chatbot, you have to connect it with your Facebook Business Page. Then, Voila! You can now enhance your chatbot and launch them on your page.
What can you get with Facebook Messenger Marketing?
Through messenger marketing, you can easily reach
thousands of people to whom you can introduce your business along with your
products/services. Messenger applications were acclaimed to be the biggest and
most efficient channel. So, you are left with no second thoughts of considering
this as part of your marketing strategy.
Using Facebook Messenger chatbot can put your
marketing strategy and of course, your business on top. Executing your
marketing tactics, like surveys, drip campaigns, customer service, or chat
blasts, is much easier as it is all automated. It only takes you a few clicks,
and you get the hang of the benefits of messenger marketing, especially when it
comes to audience reach.
In actuality, Facebook messenger marketing
guarantees you 10x to 80x of engagement rates better than a typical Facebook ad
or that of email marketing.
So, if you are looking for a place to where your marketing efforts would be recognized, HeroBot is an ideal platform to consider. We offer lots of unique messenger tools and even tactics to guide you as your business progresses. We can also help you deliver messages, acquire contact information, craft excellent drip campaigns, and the list goes on. These are all possible with chatbots, which can be made easily without the need of such encodings.
Who uses Facebook Messenger Marketing?
Almost all business industries and companies are
utilizing Facebook messenger marketing for its operations. It is genuinely beneficial
from business to business, business to consumer or practical businesses selling
goods or services.
Throughout the years, numerous influencers and
marketers are encouraged to employ Facebook messenger and chatbots in boosting
their marketing appeal. The use of these chatbots also made it possible for
businesses to perform more functions, as to gain more supporters.
The top twenty industries using HeroBot chatbots are as follows:
Product/Service
Consulting Agency
Real Estate Agent
Community
Public Figure
Education
Entrepreneur
Website
Health/Beauty
Advertising/Marketing
Clothing (Brand)
Shopping & Retail
Marketing Agency
Internet Marketing Service
Internet Company
Business Service
Social Media Agency
Nonprofit Organization
Advertising Agency
HeroBot presents you a library of messenger chatbot templates catered to different kind of businesses. Learn more about it, and find out how HeroBot can be of best help to you.
Facebook Messenger Bots and Its Benefits
It might take you a day and a lot of stress if you
will be responding to customers with just using Facebook Messenger. Thus, as
Facebook Messenger Bots were introduced to us, one will never be bothered
anymore in case of inactivity to attend to numerous clients.
These bots are instructed to automatically reply to inquiries; therefore, rest assured you will be able to handle and get back again to the questions once you become available. An advantage, still, of these chatbots is it encourages higher click and read rates than typical Facebook advertisements.
Read, Open and Engagement Rates of Facebook Messenger Marketing
80% and 20% are the average read and click-through rates
of HeroBot users, respectively.
With that being said, if you are a user of HeroBot and you send chat blasts, you are entitled of getting the mentioned rates in the first sixty minutes of launching your own Messenger campaign. Comparing this to email marketing, Facebook messenger chatbots are unquestionably advantageous.
Facebook Messenger Subscription Messaging
Interestingly enough, Facebook has its feature of allowing businesses or users to communicate with people on their contact lists. With subscription messaging, you only need to agree to subscribe to a Facebook business page, and it is all set.
Facebook Messenger Ads
If you are seeing Facebook advertisements wherein customers can click-through it and invite them to send a message to a particular business, these are called the Facebook Messenger Ads. This kind of ad may look like the conventional advertisements, yet, it can make users be automatically added to your Messenger contact list. This also helps you reaching high conversion rates as it also launches messenger bot sequences upon instigations.
Capabilities of Facebook Messenger Chatbots
We are not overreacting, but Facebook messenger chatbots can do almost anything. The following are just some of its specific capabilities:
Expanding your contact list
Segmenting customers according to their interests, type, and the likes
Dealing with a large scale of customer inquiries as well as requests
Communicating personally with customers in an interactive platform
Engaging customers
Enhancing leads
And the list goes on . . .
To be more specific, Facebook Messenger can also
do:
Changing of reservations or flight time
Tracking reservation status
Getting updates on weather
Sending order confirmation
Providing updates on order
Finding a particular product
Tracing purchase history
Wishing customers a happy birthday
Ordering a pizza
Inciting surveys
Segmenting customers
Scheduling real-estate showing
Selecting a meeting time
Creating Facebook Messenger Bot for Free and Online
HeroBot is providing excellent and highly developed chatbot builder in town, and the great news is that all are considered FREE. At HeroBot, there were varying options to choose on, and you can assure that it is far from programs offering chatbot technology, but with only a few free of charge services.
Setting up Facebook Messenger Bot
Setting up a Facebook Messenger bot is amazingly easy. First, you simply need to select a Facebook Messenger chatbot builder. Options are all available on the internet to choose on. HeroBot, for example, is free and doesn’t require much of the encodings. After you have selected a chatbot builder, connecting it to the Facebook business page is next in the process. Then, you are now ready to create and enhance your first Facebook Messenger bot.
Automating Facebook Messenger
Through the use of messenger bots, you can automate your own Facebook messenger marketing. In doing so, you only need to set up a HeroBot account, connect it with your Facebook business page and then it’s done. Notably, Facebook Messenger could be one of the most effective marketing strategies that any forms of business can employ.
Messaging and its Power
It was then found out that most of the customers in
the current era are choosing the style of messaging over emailing and calling
when it comes to showing their interest in a business. Thus, businesses turn to
improve their messaging tactics and even try using live chat to deliver their
services.
Creating chatbot, perhaps, is the best way of
conveying messages and responses in the speed of light. Therefore, businesses
are using these chatbots to automatically reply to customers. The chatbot will
then acknowledge inquiries after the customer hit the “Send Message” button.
In the whole responding process, it is essential to be knowledgeable about how to create the entire bot sequence. Messenger chat is just one of the great features of Facebook Messenger. One can also make voice calls or voice messages, group video, send attachments, and so on. Also, Facebook Messenger chatbots can function to get shipping and event updates, give out surveys and questionnaires, and some of the other things beneficial to businesses.
Facebook Business Terms for Messenger Banning
You have to bear in mind that abusing Messenger
application or using it for unruly purposes can cause your Facebook business
page suspended or restricted to perform specific tasks. Your Facebook Business
Page might be banned, but rest assured that if this happened, it wouldn’t
affect your existing Facebook marketing outlets, like the page itself, your
groups, Instagram account, etc.
However, take note that if you receive a Facebook
message which says limits had been placed to your Facebook Business page, it
only means someone just reported and blocked your Messenger bot. Upon receiving
such, you are limited and confined to using some of the Messenger features.
You are still able to respond to messages, but you
are confined from messaging tags, from subscribing to broadcasting and
sponsoring messages.
Writing a request to Facebook is the only way to get your ban lifted. Since requests are examined and reviewed manually, you have to wait a little longer after the time you have sent the request.
Reasons for Facebook Messenger Banning
There is no identified case wherein a Facebook page
is banned from Facebook because of Messenger violations. Yet, limitations can
be applied to a page in terms of broadcast and sponsored tags, message tags,
and even to subscriptions.
Apparently, a high block rate is the actual reason
why a page is incurring the Facebook penalties. A signal is sent to you if you
are blocked or if in case someone was displeased with your service or your
products.
On the other hand, HeroBot is not implementing any of the Messenger capability restrictions. As a verified Facebook partner, HeroBot makes sure Facebook pages will not be controlled in this specific platform. Facebook set these rules which are continuously adhered to by HeroBot.
Reasons People Are Banning a Facebook Page on Messenger
The following might be the reasons why people ban a business Facebook’s page on Messenger:
Some users aren’t knowledgeable about how to unsubscribe to a service. Thus, they are left with no choice but to block the business from messaging them.
At some point, customers are annoyed if they are getting messages too frequently.
Customers do not like weak content.
Thus, to avoid getting banned on Facebook messenger, you really need to observe keeping your block rates. If there’s an escalation observed with the rate, you have to study at what point you’ve got a problem.
Average Block Rate on Facebook Messenger
The percentage of people, who decided to block a
page from sending messages, is what you called the block rate in Facebook
Messenger.
You have to accept that no matter what you do, 1-2%
could be the actual rate of people who are going to block you.
Thus, you have to be aware that when your block
rate increase by 3-5%, there’s a need look after what might be the problem and
what can you do to avoid a further increase in the block rate.
Unfortunately, if the rate goes beyond 5%, then it
is already a concern to be examined.
Even though the percentage rate is not yet identified, studies determined that a business with a block rate hitting 8% is at high risk of being banned on using Facebook Messenger.
Checking Block Rates in Facebook Messenger
To check block rates, you have to click “Insights”
and then “Messages” in the wall of your Facebook Business Page. A percentage
number would appear at the top of the page next to the number of people in your
contact lists and thus, indicating your block rate.
So, if you decided on keeping up with Facebook
Messenger Marketing, you need to focus on keeping your block rates low by 3%.
Toggling your dates is also vital in understanding your average block rates weekly, monthly, or quarterly. If it just happened that your block rates continue staying above 3%, it is vital to make adjustments with your chatbot marketing tactics.
Preventing People from Blocking Your Page
An option to “Stop” or “Unsubscribe” can save your
business’ life. This is for that significant reason that users will not be only
left choosing the block option. Thus, including an unsubscribe button in your
sequence will help you in many ways.
Moreover, the Unsubscribe button makes users in your contact list feel that they still have the power to decide whether they will continue availing your service or not. On the other hand, it will assure them that you offer legitimate services as they can easily withdraw from your chatbot sequence if they wanted to. You should remind yourself of the following if you wanted to avoid yourself from continual blocking:
Frequent sending of messages might annoy possible
customers. Thus, moderating the pace of your messenger bots is indeed a great
way to prevent persistent blocking of your Facebook business page.
Irritating message contents is a big NO for your
customers. Thus, make sure you create pleasing contents to keep on track.
If you are to send messages to your customers at 2 or
anytime in the early morning, expect your page being blocked. Learn your
customer’s most convenient time.
Give clear and comprehensive instructions to users
about your unsubscribe options. Trust me, they really help.
These can all be done with HeroBot offering features that are easily adaptable on Facebook Messenger chatbots.
Can One Use Messenger Chatbots on Instagram and WhatsApp?
It is only by 2020 that a user can make use of chatbots on other applications such as Instagram or WhatsApp. Apparently, this can also be possible only if Facebook collaborates with these messaging applications.
Can one use their Facebook Messenger bots on their Facebook group or their personal account?
Sadly, it can’t be. Messenger chatbots work only on business pages. Setting-up Facebook business page is easy and can be used for various purposes. It can even be your own personal brand page. Once you created a Facebook page for your business, you can be able to do several things with your Messenger bots as you wish.
The Concept of Marketing Bots
With the evolving technology, marketing bots were devised as a program that interacts and engage with users to offer marketing services that were originally handled by humans. They are commonly known as chatbots. The function of chatbots is not limited to just having a conversation with humans. Among the ocean of bots today, Facebook Messenger bots are the most effective. These Facebook Messenger Bots dramatically reduce significant amounts of required time for interacting with every customer through Facebook messenger.
Facebook Messenger Chatbots: The best bot service for websites
Yes, you’ve read it right. FB Messenger chatbots are the best chatbot service for websites, as Messenger bots enable persistent, automated, fast, and easy interactions on several devices. In fact, many websites use their own integrated chatbots, however, conversations both live and die within the website. Messenger enables people to communicate perpetually and can make the conversation go indefinitely. Moreover, with WP-Chatbot or WordPress plugin, it is simple to integrate a Messenger chatbot widget on a website.
What is the best Artificial Intelligence chatbots available on the web?
The best Artificial Intelligence chatbots available on the web are those bots that can be simply set up and easy to incorporate with existing marketing tools. Most of the time, AI bots require complicated codes in order to develop. That’s why marketing teams find it hard to access it, as they do not have sufficient skills and budget required for developing one. Luckily, here’s HeroBot. This is a great alternative, as it won’t require any complex coding or whatsoever. Moreover, Herobot is specifically designed for Facebook Messenger. This is because the Facebook messenger is the most ideal marketing platform that has a great level of customer reach and engagement rates.
Facebook Messenger bots: Can agencies benefit from them?
Well, the answer is yes. In fact, agencies build up
a large percentage of HeroBot’s customers. Here are the two reasons why agencies
are avid users of HerBot:
The first reason is that agencies utilize chatbots
to retain and acquire clients or potential clients for themselves.
Secondly, agencies provide Messenger bot services
to their customers, which adds value to their customers and profits for the
agency.
In addition, HeroBot offers special rates for agencies,
as well as a frequent discount for up to 50%. Agencies plan to include 25k free
contacts, onboarding support, unlimited Facebook pages, and unlimited pro plan
features. Contacts are gathered from all of the agencies’ Facebook pages.
Moreover, agencies also use HeroBot to acquire multiple levels of access for contributors or admins, client logins for teamwork, and a team dashboard to cohesively tie it all.
How will agencies utilize chatbots?
Messenger chatbot marketing is a hi-powered tool to
generate profits for agencies. An agency could offer chatbot services to their
customers. In order to do this, an agency should acquire the agency plan of
HeroBot. This will then allow an agency to develop an infinite amount of
chatbots on an endless amount of Facebook pages.
When developing chatbots, the agency can cooperate
agency-wide on ventures. An agency can even invite their clients to join in the
process of chatbot creation. Additionally, transferring of chatbot ownership
from the agency to the customer at any point of time is easy.
An agency can include chatbot as part of its service offering to customers. This can add monthly retainer fees and one-time development fees.
Are AI chatbots a new innovative technology?
As trends in marketing continue to go and change,
chatbots aren’t relatively new. However, it is just recent that Messenger
chatbots became easy to make. Everyone in the industry of digital marketing
understands that trends, innovations, platforms, and technologies rise and fall
unexpectedly and rapidly.
Chatbots are, in fact, one of the most fluctuating
trends in the marketing industry. Some chatbot making companies may rise then
fold in just a matter of months. And talking about Messenger bots, Facebook
adds new features and capabilities on a regular basis. In addition, bot
developers continue to make chatbot creation easier than ever.
All of these info has not become widespread yet. This means that several marketing groups are just unaware of how easy it is to have a chatbot and to keep it running.
Should you have a knowledge for coding in order to create a chatbot?
Absolutely not. In fact, chatbot creation won’t
require any coding skills or whatsoever. If you can read, click or think, then
you will be able to create a chatbot. You can make NLP (natural language
processing), long and even complicated chatbots without typing a single line of
code.
Essentially, chatbot creation indeed takes some time. Likewise, since some chatbot sequences are complicated, creating them will require cautious planning and thinking. On the better side, you will not be required to learn the intricate skill of coding.
Are making chatbots costly? How much would it cost to make one?
Good news for all the business owners who want to
create their own bot! HeroBot is FREE! You may think that “Oh, it’s free,
but we might have to pay for indeed useful functionality.” Actually, it’s
not. We mean it’s free as in you can create and launch an infinite amount of
powerful bots for bulk messaging, Facebook ads, websites, on an infinite amount
of Facebook pages – endlessly.
Marketing software is big business. One prevalent
software assists in providing search engine data and track rankings. If you are
an agency, acquiring the software will save you for up to a thousand dollars a
month!
Now take a look at this and compare that price point: $0 for a completely new and firm marketing channel that can reach over a billion people in the whole world, in every industry. Taking into account that you choose the best chatbot creator, the chatbot making is not over-expensive.
How long would creating a chatbot take?
Actually, you can make a complete Messenger chatbot in less than a minute. HeroBot offers tons of pre-made Messenger chatbot templates that suits for several types of industries like real estate, doctor’s offices, podcasts, e-commerce, realtors and agencies. When you customize and use these pre-built templates, you already have a complete start-to-end marketing cycle made for your business.
Facebook Messenger Chatbot Marketing – Is is time-consuming?
With the use of chatbots, your marketing and
customer interaction is continuous and completely automated. What might take
massive amounts of hours before will just require you a relatively small amount
of time in setting up a chatbot, as making one won’t take much time at all.
Before, it would take efforts and a lot of time to dig deep in the intricate Facebook business page in order to see messages sent to you by customers. This is why marketers or marketing teams love Messenger chatbots. Messenger chatbot is one of the few approaches which enables marketers to communicate with hundreds of thousands of customers simultaneously on a personal level of engagement.
How are messenger chatbots being used by businesses?
Messenger chatbots are able to execute hundreds or
thousands of task, such as ordering pizza, arranging your schedule, find the
latest news or information regarding the weather, or even find your partner for
life. The full potential of Messengerchatbots is mind-blowing can be
overwhelming, that’s why some people may get shy of using them.
There are hundreds or even thousands of possibilities on how to utilize messenger chatbot. Here in this article, we highlighted some of the top ways how HeroBot users utilize their chatbots on a daily basis.
Comment Guard
You can connect a messenger chatbot into any Facebook post, and then wait to see it do its magic. The bot will automatically invite everyone that comments on the post to join your Messenger contact list.
Chat Blasting
With a messenger chatbot, you can send messenger chats to a selected or large group of contacts, all at the same time. The open rates averages from 50% to 80% and the response rates take the email out of the picture.
Click to Messenger Ad
Having a chatbot is just like a Facebook Ad, except the fact that rather than driving CTRs into a landing page, you can add contacts to Messenger, wherein you can execute drip campaigns then segment them, and remarket them forever.
Chat Widget
Integrate this little plugin in any of your website’s page and boom! You have the most ideal way to amass an enormous amount of Messenger contacts. This plugin is absolutely easy to set up using WordPress.
Is there an alternative to Chatfuel and ManyChat?
In reality, there are marketers that find Chatfuel
quite difficult to use. The provided free plan of Chatfuel offers limited
functionality, which makes it hard to decide if going for a paid plan is ideal.
That’s where HeroBot comes in. HeroBot is a perfect alternative to Chatfuel, as
HeroBot allows users to dive into the wide ocean of Messenger chatbot tactics
and techniques without the need to spend any cost.
Aside from Chatfuel, HereBot is also the best
substitute for ManyChat. Although there are many chat platforms that already came
into reality, HeroBot won’t let you down with its fast-pacing capabilities.
Hence, it can provide you a maximum number of features and benefits, and also its
most excellent functionalities.
One thing that makes HeroBot stands out among the rest is being an industry-leading integrated together with WordPress. With the highest advancement when it comes to NLP (national language processing, it is more highly developed in Artificial Intelligence. Other additional best features of HeroBot are an accessible user interface, the much better value of the price point, no massive bugs, instant response, modern features, and its legible stability compare to the other chatbot engines.
Making and Selling Chatbots – How would you do it?
Chatbots can be one of the vital elements of your marketing plan to serve potential and existing clients. But you should jot down first the important key points before going ahead into the final details.
Know your market very well—the main goals and target.
You have to comprehend first who are your clients and what are their needs.
After getting and compressing the necessary
information, make use of the Facebook chatbot as the solution.
It’s up to you if you want it prepaid, installment,
or postpaid plan. You can make them pay upfront for the development of the
whole chatbot, another fee for the ongoing process, and charge for a
subscription if only necessary.
With today’s modernity and opportunity, Messenger bots categorized as the rapidly-expanding and highly-growing ROI in most of the marketing outlets. Now is the time to be smart and make one step ahead in using chatbots. Thus, it’s better to take advantage of it as an inclusion in your marketing services.
Creating Messenger Bot – What would be the best and possible ways?
So, you have already noted the essential details
about chatbots. The thing is, how would you apply all of them and create one
using some of the best ways?
Choosing a Facebook Messenger chatbot that doesn’t have required coding can be the quickest way to make one. After selecting a chatbot builder, integrate it with your Facebook Business profile. That should be easy for you now to decide on what will be your chatbot is. Next, you will just have to follow the needed procedures on how to build up your chatbot. Once you’re done with each step, then you can finally handle and manage your own messenger bot.
How would you know if it is the best Messenger bot?
One way to label the Facebook Messenger bots as the best is through its highest rate of success, which often associated with characteristics. Some of the successful chatbots under Herobot creations were compared to the best Facebook Messenger bots, and these similarities were found:
Understandable subscribe and unsubscribe directions
Answerable queries
Multiple choices
Available gifs and images
Customized styles
Trouble-free instructions in getting into the main menu or answering a question
Capable of responding to different users
Capable of switching into live operator if needed
Engaging with chatbots can be actually enjoyable. Customers find satisfaction in it, especially if the bots have been almost perfectly created and improved.
Building your chatbot and starting messenger marketing
How much would it cost?
Good news—building a chatbot doesn’t cost you a single penny. With HeroBot, it’s all free, and you can make tons of it—as many as you want. On the other hand, there are indeed some chatbots wherein you have to spend dollars from the primary setup down to the constant maintenance. Thus, if you’re a beginner in using chatbots, it’s highly recommended to go for a Facebook Messenger chatbot builder that won’t give you a headache. Like HeroBot—aside from it won’t be a pain to your wallet or pocket, it’s also efficient to utilize.
What are the technologies you need?
You probably wonder what the technologies and systems behind chatbots are. They’re actually so simple, something that isn’t out of your league. All you need to keep track on your list is one—Facebook page. Facebook seems to be the universe for different kind of users. It’s one thing to consider when starting a chatbot. The number two falls down into chatbot builder. Of course, when you construct something, you must have tools with you. For the third major requirements, you need the help of your brain. It’ll be your instrument to come up with something, not just good but the best.
Chatbots, specifically the ones under Facebook, have been the major place for a large number of marketers. No matter what their expertise is or their range of budget to spend, all have the rights and freedom to create chatbots. Indeed, Facebook Messenger chatbots are the ideal platform to start your venture.
‘No Coding’ Chatbot – How would you do it?
To help you skip the process of coding, you need to look for a chatbot builder that doesn’t require you this. HeroBot, for example, and other options from the list, don’t take too much of your sweat and efforts to set up and create one. Purposely designed for Facebook Messenger marketing, HeroBot, and its excellent features will absolutely give you higher and bigger advantages.
Free Chatbots for Facebook – Where can you find them?
Facebook has also been filled with a lot of free chatbots. These are also available in the vast ocean space of chatbot builders. To give you a definite example, with HeroBot, you can make a chatbot that’s called ‘chat blast.’ The chatbot can simultaneously send a message to a massive number of followers. Most of the outstanding Messenger bots with highest-qualities offer free chatbots services.
What are the ideal platforms to use?
The online world is already full of the same faces.
Sometimes, it’s hard to recognize which stands out the most. Hence, if you want
to be different and always go for the unique one, you have some specific place
to go. You can create a customized chatbot that is personally designed or arranged
by you. But for you to do that, then you have to go through with the process of
coding.
Here are some of the open source platforms that can
assist you in building your own chatbot:
Botpress
Microsoft Bot Framework
Rasa Stack
So, if you’re up for an accessible chatbot builder
and want to create one without tiring yourself for some rumbled codes, your
best pick is HeroBot. It’s hassle-free and doesn’t take so much of your time
and efforts.
Customer-Friendly Chatbots – Which platform is the best?
As an online marketer, there are times where you
have to entertain customer queries and inquiries. The problem is, you’re not
available 24/7 just to accommodate their concerns. You wouldn’t want to lose
customers just because of late replies or not being able to respond instantly.
But you don’t need to worry. HeroBot provides you a
helping hand in which you can create programmed responses that accompany their
issues. Also, HeroBot featured Live Operator that connects the clients to human
support so their concerns will be addressed.
But you don’t need to worry. HeroBot provides you a helping hand in which you can create programmed responses that accompany their issues. Also, HeroBot featured Live Operator that connects the clients to human support so their concerns will be addressed.
Creating a Bot That Answers Questions in Reality
There’s another mind-blowing fact about chatbots. Did you know? You can actually make a bot that gives a response to real-world quests. Proper and careful programming is the key to make it possible. With the Q&A feature of HeroBot, you can develop a chatbot with the use of a system that triggers and ignore words. Just keep in mind that starting it up will need a little bit of hard work from you. But the good thing is—you can finish it without encountering some codes.
Are you Looking for Real State Industry Templates for Chatbot? Find out here
The world of real state is also growing fast. Every day, there’s always a new business to handle. So, as someone in line with real state industry, how do you think a chatbot can help you?
HeroBot can provide you a template for free. It organizes plenty of tasks that are needed by realtors on a daily work basis. That includes listings, schedules, and planning. Not just that because the bot can also sort out users according to their right categories such as buyers, sellers, and renters. Thus, it would be much easier for you to look for prospects.
Chatbots – The Major Players and Company for Best Tools
Every day, there’s always a change happening in the
Chatbot world. Since technology continuously moving, it’s kind of difficult to
maintain and secure a position on the lists. Hence, it’s really a struggle to
keep your ranking for a long period of time. Meanwhile, here are some of the
major chatbot companies connected with Facebook:
WP-Chatbot. For WordPress users, it’s an effective and handy tool for Facebook Messenger that can be used for plug-ins.
ChattyPeople. It’s a marketing-friendly platform in Messenger.
HeroBot. For those who value quality and money, HeroBot is the best resolution you need. It’s legibly proven and tested under the big names in marketing such as Neil Patel and Brian Dean.
“Must-Knows” in Creating Chatbots and Messenger Chatbots
Creating a chatbot in this time and space can never
be considered a problem with the constant advance in technology. But, in case
you haven’t got any knowledge with creating your own through a development
framework, then let HeroBot do the work.
HeroBot can also help you in integrating these chatbots with Facebook Messenger, allowing you great power to do tasks to connect more to your audiences efficiently. Tasks include creating options, answers, or questions with the mission of engaging the target market. With choosing HeroBot as your chatbot builder, you are freeing yourself from a stressful and complicated process of creating customized chatbots.
Adding Messenger Chatbots to websites
One popular way of adding Facebook Messenger Chatbots to websites is by adding inconspicuous and reliable widgets to each of your pages. Most of the time, widgets are seen positioned in the lower right-hand corner of the page but remember that you can always customize it mainly using WP-Chatbot or WordPress plugin.
Using Messenger Chatbots in E-commerce websites
Utilizing messenger chatbots in e-commerce websites is indeed a helpful way of keeping up with several tasks. It can function as your own de facto fashion consultants aiding you from browsing on styles and products, on processing orders, providing shipping updates, and much on answering common inquiries from clients. These chatbots can guide clients choosing products which are a perfect fit for their preferences. From purchasing processes all the way to delivery and keeping customers updated with their purchases, messenger chatbots are doing their thing with e-commerce websites.
Making use of Messenger Chatbots for lead generation
HeroBot’s clients prove that this powerful chatbot
builder is helping them keep up with their leads. Messenger chatbots are
effective lead generation technique which can be best employed in any kind of
businesses.
Subsequently, these lead generation chatbots are
adhering from a sequence of qualifying questions first and then ends with an
invitation of using Facebook and absolutely free consultation for customers.
Using messenger chatbots also entails control over the segmentation of your audiences. With employing such to your marketing strategy, you can expect a much better sales result.
A tutorial of making a Facebook chatbot triggered by post comments – is there any?
Apparently, a Facebook post autoresponder which
HeroBot pertained to as the Comment Guard, is easy to set up and be triggered
to respond to Facebook post comments.
It works right after people have commented in your Facebook post as it automatically sends an invitation for them to be added as one of your Messenger contacts. You can actually gain higher leads and engagement than depending on likes. The only thing that matters is how you try to make excellent postings that will encourage people to leave remarks or comments. Coming up with the idea of quizzes or surveys are some powerful and effective techniques in improving or increasing your contact list.
Benefits of a Facebook Messenger Chatbot
Rather than dedicating most of your time in
replying to each of your customers, deploying the automatic functions of messenger
chatbots can provide you much and excellent benefits.
With an average of 80% open rates and 20% click-through
rates, messenger bot marketing is indeed 50x more effective than email
marketing.
You can also save more with these chatbots as builders like HeroBot are providing their services free of charge. But, if you are to purchase for either for click-to-messenger ads or other paid services, its fees are just nominal and much lower compared to conventional displays on Facebook. In terms of its features and functions, Facebook Messenger chatbots are described as having versatility. In other words, you can create a customer service, a drip campaign, or a lead magnet chatbot depending on your preference.
The best and most engaging Facebook Messenger marketing tool
The use of Facebook Messenger chatbots is proven as
the most efficient Facebook Mesenger Marketing tool. Thus, it is important to
look for a chatbot builder which can help you craft your very first exceptional
chatbot. Choosing HeroBot is definitely a good choice you might want to consider.
But to keep your audience connected to you, and
discover more about your business, it is important to learn how to integrate
your Facebook Messenger chatbots on your business website. This can be through
utilizing or including widgets that will invite people to join your contact
list – “Can we help you?” is usually the simplest but the best widget option
you can use.
People can also access your Messenger bot through
the “Send Message” option located at your Facebook Business Page. This will
lead people in your Messenger bot to where they can send inquiries about your
business and will be added immediately in your Messenger contact list.
Your organic posts can also be a way to engage
people in discovering your business. This is possible through an auto-responder
or an option of allowing people to reply, send messages in your post and be
invited to be added in your contacts.
The last possible way could be through by creating click-to-Messenger ads. When a customer responds to your ad, the messenger bot sequence will be triggered to direct them to your business Messenger bot.
Building chatbots from scratch and without coding
If you are not knowledgeable and skilled in making
chatbots of your own, employing a Facebook Messenger chatbot builder can save
you more time and money.
Good thing enough is that HeroBot offers various
and drag-and-drop features that are helpful in designing and creating chatbots
from scratch.
Also, you don’t need to worry anymore with your coding skills because a code-free chatbot creation is introduced and preferred by most marketers. Take note that it will also cost you less if you will be utilizing chatbot building software than creating your own with the use of codes. With the free of charge features presented by HeroBot, coding, building customer service, drip campaign, chat blasts, and other Messenger chatbots, can never be considered a problem anymore.
Messenger Chatbots for recruiting
Recruiting chatbots is becoming a big deal for business as it can accomplish more tasks that are done manually by a recruiter. It can actually pre-screen candidates, getting information from them, and even schedule them for a personal interview with the actual hiring manager. The messenger bot sequence permits these bots to send Messenger message in response to job postings with much ease and convenience.
The best money-making Messenger chatbots
The best Messenger chatbots for making profits are the ones that focus on marketing Key Performance indicator such as conversions. Most Messenger bots provide customer support, which is indeed helpful in marketing. But chatbots can do more than just that. Chatbots are able to attract new Messenger list subscribers and place them in a bot drip campaign, meaning there is a higher chance for you to gain valuable conversions.
The Ideal Chatbot Builder: HeroBot
It is true enough that HeroBot is recognized as Facebook Messenger’s Fastest-Growing Solutions Partner. One of the best features of this excellent chatbot maker is its generous way of making information resources available for those who are interested in creating bots. HeroBot isn’t like any other chatbot builder platforms as it gives marketers a chance of accessing complete in-app help documentation, live Messenger chatbot conferences, and webinars, and even live support coming from its very own HeroBot professional.
The best platform in the market for developing Messenger chatbots
As of today, HeroBot is the best platform for
making the best messenger chatbots. Facebook describes HeroBot as the
fastest-growing chatbot developer in the market. HeroBot users develop hundreds
of Messenger chatbots per day, for businesses like dental offices, online
selling, and so much more. In addition, what makes it greater is that HeroBot
is free. Yes, there are more available features for paying users. However, a
wide collection of chatbot sequences, tactics, and other features are obtainable
even without payment.
HeroBot’s most distinguishing feature is its ease-of-use and user-friendliness. Creating chatbots could be quite complicated, especially when creation requires coding. But with HeroBot, no coding would be required at all. HeroBot lets users create chatbots easily with a simple drag-and-drop feature.
Creating Facebook Messenger chatbots
First of all, let’s just clear a subject that some of the people often get mistaken: The difference between a Facebook bot and Facebook Messenger bot/chatbot. A Facebook bot is a program that is developed to create and control a pretentious Facebook account, whereas a Facebook Messenger bot is a program developed to automate tasks in the Facebook Messenger, and is 100% trustworthy and valid.
You now know the difference? Great! Then let’s proceed on creating messenger chatbots.
To be honest, creating chatbots are easy, and
anyone can learn to create one by experimenting on a chatbot building platform.
Most especially on HeroBot, as it’s free and very easy to use. To start
learning chatbot building, the first thing you need to do is to create an
account in HeroBot. The next step is to connect your Facebook business page and
voila! You are ready to make a chatbot. Creating chatbots with HeroBot is
simple, and you can test your bot anytime, by clicking the “Test Dialogue”
button on the bot builder page.
If your goal is more learning and information, then you might want to check out the learning resource center of HeroBot. One good action to consider is to join A Facebook Messenger Marketing Summit. In fact, HeroBot hosts the largest of these summits. Additionally, HeroBot sponsors the biggest chatbot marketing summit in the world. Moreover, HeroBot offers 5-star chatbot masterclasses that will surely enhance your ability to create and deploy a powerful Facebook chatbot.
So, how hard it will be to make a Facebook chatbot?
Well, as mentioned before, it’s not hard to create
a Facebook chatbot. In fact, you can deploy a fully-tailored chatbot within
minutes of tweaking, with the use of a user-friendly chatbot building platform
like HeroBot.
HeroBot has made chatbot creation significantly easy. Rather than starting from scratch, HeroBot already provides various pre-made templates that are ready to use, and incredibly easy due to its drag and drop feature.
Facebook Messenger marketing bots
When a user or users joined your Messenger list,
you can start sending them any amount of promotional updates within the first
day. After that, you can send them a single promotional update. This is the
so-called “24+1” Messenger rule. A chatbot is the most excellent way to send
promotional messages successfully. Once a new contact joins your contact list,
your bot will do the work to segment them and drive them down to your marketing
funnel, or to other opportunities for them to interact with your business.
Sometimes, people may get annoyed if they get bombarded
with promotional messages. This is where subscription comes in. This is the way
of Facebook to approve before businesses can send promotional messages to their
contact list.
To send subscription messages to your messenger contact list, you must apply and be approved by Facebook first. When you’re approved, you can send both promotional and non-promotional messages to your audience for as long as you want.
The main functions of Facebook Messenger marketing
There are a lot of function and benefits that a
messenger chatbot can bring to your business. Different businesses have
different ways to monetize chatbots. For instance:
Restaurants
can facilitate orders online by using chatbots
Agencies
can use chatbots to pre-screen leads who have $20,000 monthly ad spent
Personal
trainers can use chatbots to set a free one-on-one consultation schedule with a
potential customer.
A
reals estate agent can schedule a tour on a posted property.
There are much more ways to how businesses utilize chatbots. Chatbots drive high engagement and can easily be monetized. Chatbots are also the key player for messenger marketing automation. This the reason why chatbot is one of the fastest-growing marketing channels today.
Here are some benefits of Facebook Messenger chatbots:
1. Acquire more customers
Chatbots helps in acquiring potential customers the same as how email entices customers – by engaging and interacting with them and providing a promotional offer. The difference between the two is that chatbots have higher click-through rates and higher open rates than email.
Using a lead generation bot is one of the direct ways to drive conversions through Messenger. The chatbot will present potential customers with a promotional offer, and then drive them down into your marketing funnel.
2. Increased lead generation
It is simple to make a Messenger bot designed particularly for generating leads. In fact, HeroBot offers a lead generation template, giving users a free ticket to a spectacular event on increased lead generation.
Generating and qualifying leads with Facebook Messenger chatbot is super effective. Chatbots are responsible and effective to generate leads with personalized and fun conversation. This will save time, lowering the overall cost per acquisition and increased lead quality.
3. Grow your Contact List
To effectively market your business is to reach a vast majority of people as much as possible. With the help of chatbots, you can even expand further your contact list that may soon be your potential customers.
Facts about Messenger chatbots
To further realize why Facebook messenger chatbots are essential to businesses, we listed some facts about messenger chatbots:
1. Customers like to use Messenger chatbots
Customer engagement rates clearly show that customers like using messenger chatbots. Although they can opt out anytime, most Messenger subscribers remain a subscriber for a long time. In addition, there are over 20% CTR and more than 80% open rates on most messages, which strongly indicates that customers like using chatbots.
Using a chatbot proves to be convenient for customers to place orders, get information, get updates, and engage with the business without the need to interact with a human. Moreover, chatbots are available 24/7/365, making them conveniently available to contact at any point in time.
2. Messenger chatbots can work 24/7/365
Unlike human personnel, Messenger can work and stay online forever. They are immune to diseases, and only takes a matter of minutes to do maintenance. You can say goodbye to the losses caused by human personnel absenteeism.
3. Messenger chatbot marketing is far better than Email marketing
There’s no contest, but in reality, messenger chatbot marketing has already surpassed email marketing in many ways. Messenger chatbot could have more than 80% open rates within just the first hour of interaction. And messenger chatbots’ CTR is 20%, compared to email’s CTR of less than 5%. Live chat function and human-like conversation is much more effective than sending bulk messages with email.
4. Messenger chatbot is an excellent tool for feedback and surveys
Yes, you’ve read it right. Chatbots are indeed excellent in doing surveys and getting feedback from customers. Before, businesses depended heavily on popups, intrusive apps, emails, and other forms of customer satisfaction measurement. Customers find it annoying and difficult to fill-up survey forms, that’s why most marketers are coerced to incentivize surveys, resulting in an untrustworthy result.
With a Facebook chatbot, surveys are quicker, as interactive conversations motivate customers to continue and finish the survey until the end.
Chatbots are indeed promising, right? You might want to build your own now, but there’s still more.
Using chatbots for customer services
There’s almost nothing a chatbot cannot do in terms
of customer services. That’s why managers aggressively pursue more
chatbot-automated customer services. Moreover, chatbots can reduce up to $60
billion in salary expenses.
Chatbots can be used in the following customer services:
Make reservations
Schedule meetings
Get directions
Get store hours
Send receipts or invoices
Provide tickets
Track orders
Provide delivery times
Create coupons
Send satisfaction surveys
At any point in time, customers can request human operators to take over where a messenger bot left-off. Chatbots effectively replace tons of man-hours of work, resulting in lower business costs.
Messaging apps used in messenger marketing
For additional information, we included a list of the most popular messaging apps in the world:
Whatsapp – 1.5 billion active users monthly
Facebook Messenger – 1.3 billion active users monthly
Perhaps this is already enough for you to be convinced to have a messenger chatbot for your business. The possibilities are endless, and there is an incredible opportunity for business expansion. It’s a great idea to take advantage of Facebook messenger marketing and make your business unstoppable. Here at HeroBot, we are ready and more than happy to help you all the way. All you have to do is visit our site, create an account, and you can start your own chatbot venture.
Do HeroBot-powered Facebook Messenger Marketing Chatbots integrate with CRMs and other Marketing Automation Software?
Yes – using our built-in integrations for Webhooks, Integromat and Zapier, you can integrate HeroBot chatbots with more than 1500 web applications, leading CRMs and marketing automation platforms including:
• Google Sheets • Twitter • Gmail • Slack • Mailchimp • Google Calendar • Trello • Facebook Lead Ads • Google Drive • Facebook Pages • Typeform • ActiveCampaign • Airtable • Google Forms • ClickFunnels • HubSpot • Asana • Instagram • Gravity Forms • Pipedrive • Google Contacts • HubSpot CRM • Dropbox • Salesforce • Calendly • YouTube • Todoist • Stripe • WordPress • Evernote • Acuity Scheduling • Discord • Microsoft Office 365