Recruitment and selection process are vital tasks that every company must take into consideration. This is the part of finding the right candidates who are going to take the job posts that the brand needs. It is also essential that the recruited person fits the requirements of the work and the organization he or she is going to fill in. Moreover, employees are the reflection and representation of the company so they must pass the standard of the industry you are in. With these reasons, the birth of automated chatbots happens.
Furthermore, there are many reasons as to how automated chatbots can help the recruitment process in the marketing world. The human resource department need to do a lot of tasks, and selection is only one of them. About 56% of recruiters are spending their workdays just for scheduling interviews. Meanwhile, 60% of their work year is being dedicated to the screening of possible candidates. However, automated chatbots can decrease their workloads in a lot of ways.
Why companies need competitive recruiters?
As the saying goes, companies are as good as the people they hire, and this puts a lot of responsibility in the HR department. Depending on the skills and decision making of recruiters, it can make or break the performance of the business. This is also why marketing colleges and universities are offering separate courses for human resource. Moreover, finding the right applicants for job postings are quite costly because of the processes of recruitment.
These processes of recruitment include finding employees, screening them, hiring and keeping them on the payroll. Besides, just the selection process is tricky enough. Most hiring managers are giving in to the temptation of selecting the first person to qualify the requirements of a job. What they fail to consider is that there could be a more qualified person out there. In conclusion, it is not just about finding a person that passes the requirements, but it is about hiring the one who best fits the position.
Automated chatbots are here to help
However, these complicated tasks are tough to accomplish just by a mere person. It is time-consuming and very exhausting. Making job descriptions and finding possible candidates are already hard enough. Also, just looking through hundreds of pages of resumes submitted is draining. Meanwhile, you need to analyze these papers because one mistake on recruitment could affect the company negatively.
Now, there are some other options that you can take. Some companies are hiring headhunters who can do the job of finding applicants for you. However, because they are only human, it is still tough to trust them fully. There are some cases where non-qualified applicants may pay them just to be referred for the job. This could cause a big problem for the HR department and the company itself. Then, what can you possibly do to make things easier? You need to have automated bots that will do the job for you.
Functions of automated chatbots
Automated chatbots are the lifesaver of numerous companies. As for the recruitment and selection process, they are genuinely the Messiahs HR department needs. With bots, automating the complicated process is possible and faster. They can handle the tasks of sending job posts to potential applicants and collecting their resumes. Because they are only artificial intelligence, they can do all of these 24/7.
Here are some of the ways bots are helping the HR department:
Sourcing
This is a very tough job as it is one of the first steps in the recruitment processes. Sourcing includes finding possible candidates who may fill in the job posting. In other words, this is shortlisting right applicants. Sourcers need to collect data and sort the resumes submitted to be able to make the next steps of recruitment possible. With automated chatbots, this part is now more accessible.
Automated chatbots can communicate with your prospect employees and see if they fit in the requirements. This is by asking relevant questions and collecting data that it will analyze later. The entire conversation will be personalized, which makes possible applicants feel more comfortable. The chances of choosing your company will increase with this. Because bots are available 24/7, you do not need to worry about heavy workloads and overtime works. It will surely improve the quality of hiring while saving your time to complete other jobs.
Sorting job positions
There are times when companies need to hire a large number of the applicants for different job descriptions. This causes confusion within the HR department and can even lead to choosing the wrong applicants for the position. Also, some applicants are applying despite not knowing the details of job openings available in the company. They are going to inquire about the possible positions they can apply for and this is an additional task for recruiters.
However, automated chatbots can do just everything on sorting out job positions. As they converse with the applicants, they can answer some inquiries while analyzing the areas they are perfect for. Candidates will share necessary information, skills, and experiences, and the AI will find relevant openings for them. It will help not only the company but also the applicants who are interested in the job.
Screening
Scanning through the job applications and setting up an initial interview before the final interview is exhausting both for the company and applicants. Reviewing the candidate’s cover letter and resume is one of the most time-consuming parts of this. You need to compare all of them to each other in order to choose the best one. Also, the HR staff need to note the qualifications of the positions and see if the applicants qualify.
Moreover, in the screening part, the HR department needs to explain the company’s history and job description to give more information to the applicant. Right after this, you can conduct a simple interview asking the candidate about the necessary information needed. Moreover, you need to decide if the applicant passed the initial screening and can go through the next interview. However, with the help of automated bots, the company can proceed to the following process faster and better.
Scheduling
After the initial screening, HR department staff need to schedule the next interview of the applicants. They need to take into consideration the number of persons who passed the initial screening while making the schedule. Moreover, they need to find the right time where everyone is available. This is a difficult job, especially if the interview needs to be done for different managers handling different departments.
However, this is just easy if you have automated chatbots by your side. They can easily analyze the work schedule and look for an opening that can work. The candidates who passed the initial screening will then be informed about the time, date, place, and the requirements of the next interview. The applicants can also send their queries to the bot and can expect an immediate answer. Automated bots make everything easier.
Answering FAQs
If there are a lot of applicants, answering messages and calls to give out answers about their questions is tiring. This is an additional work for the HR department which stresses them out. There are also some times that they even receive spams and prank calls. Answering repetitive questions is too time-consuming and can affect work schedules.
But now, there are already automated chatbots that can do all of this tasks for the HR staff. Applicants will only need to connect with the bot and proceed on asking questions. The questions will be analyzed and sorted out immediately before giving out the corresponding answer. Moreover, bots are available 24/7, and you can contact them wherever you are, which is very convenient for both parties.
Make your automated chatbots
As mentioned above, there are a lot of benefits automated chatbots can give both for employers and applicants. It can save the time of both parties and lessen the need of the company to hire more employees. Overtime is also not a problem because bots can take care of the things needed to be done after the working hours. Rather than spending time on the things above, HR can proceed on their other jobs that need attention.
Moreover, using automated bots improves the communication and interaction between the company and the applicant. It can easily connect with the applicants without losing its composure. Because it is artificial intelligence, it will not feel fatigue and stress and can always communicate with the candidates well. If you want to improve the recruitment and selection of your company, it is best to make your automated chatbots rather than hiring more HR department employees.
With Herobot, you can make all of this possible. Creating your automated chatbot for recruitment is easy with this chatbot platform. You just need the right idea and this app will to create the best bot for you. Moreover, making bots will only require you to drag and drop features that you want. Herobot also offers numerous templates that you can choose. Visit our website to know more.