Why Businesses need the best AI chat?

best ai chat
best ai chat

Living in a fast-paced world opens the innovative inventions and creations as a product of our powerful technology. No wonder, almost all life aspects are now dependent on certain applications, platforms or medium – all technologically advanced tools that are proven to make things easy and convenient. One of these being the best AI chat.

Answering queries, shopping, banking and many other activities today – doesn’t require a human person to actually do it. Surprisingly, many businesses today goes online because of the convenience and technological advances that helps business owners to run it smoothly without hiring too much personnel to do separate jobs.

Defining best AI Chat bots

It doesn’t vary what specific business line a person owns. The fact that it is a business, it has the primary goal of gaining clients and potential customers. To make it happen, your business have to have a consistent and smart communication, interaction and service to individuals – the introduction of the so called best AI chat gives way for these things to happen.

Chatbot itself is a robot assistant to do certain tasks that are supposedly done by a human assistant. Basically, it gets into the conversation, asks the client what he or she needs and finds an answer and way to get it done. In today’s busy world, we should not underestimate the power of AI chat as it performs various important roles. No wonder, many popular applications and even messaging platforms uses what they think is the best AI chat for their profession or line of business. Some of them are found on the known apps like Facebook, Telegram, Slack and more.

Best AI Chat bots for Better Customer Experience

The goal of every business is to always satisfy their customer with its service. To make it happen, we make sure that all their needs, wants, issues and feedback are valued and being addressed. Good thing, the introduction of AI chat gives way for businesses to make their customer service even more satisfying. It opens the opportunity to give customers a wonderful customer experience while having the concerns answered in real-time.

By having the best AI chat integrated to a business, customers can actually get the following:

Quick Response

Emails are very much important for business however, chat bots make it even more useful. Since emails before may have an offline and online time, there is a need for some customers to wait for response. And in some cases that they need immediate response, the tendency is for them to lose some patience. Whereas in best AI chat  bots today, there will be a rapid response as soon as the system receives the message.

best ai chat

Handles high-volume of queries

 Due to high volume of queries, some tends to be bombarded with messages regardless of how urgent it is. With AI chat, it can handle high volume of requests and have it ALL responded at a time.

Offers Frequently Asked Questions

Sometimes, customers ask for the basic fixes. With the help of chat bots, there is no need for each question to search for answers over the net. It offers people with the basic and frequently asked matter and gives the answers right away.

Less errors

 Since the cognitive technology is inclined to the bot, it interprets and analyzes the queries better. Thus, it results to fewer errors compared to what a real customer service agent does.  It has a big memory and can store many automated responses so it will offer concrete and accurate solutions to customer concerns.

24/7 support service

Don’t miss any important event and make your business available on the time you are not! Chat bots have no need to sleep. If your response team is not available in the moment, you will not miss a query and ask the person for the available time a real agent can be present.

The Future of Artificial Intelligence

Since we’ve already tackled how customer experience has been enhanced by AI chat bots, it is also a plus to know how your business can benefit from it on other ways. Too, it is very important to know the basic knowledge about AI chat bots so you are aware on how it works.

Measure the analytics of your bot performance

The key metrics to use on determining how a bot works in through analyzing the user interactions. AI chat bots future open ways to in-depth customer insight through automated data collection and analysis.

A more Human-Like service experience

 AI chat bots aim to deliver a service that are more human-like as years go by. Through the use of artificial intelligence, it makes a more customized service that makes it sounds more real.

Advanced Assistance

Since many online stores and online retailers are using chat bots to address queries, there are still lots of advancement that awaits. People are looking forward to a voice-assisted bots and text-based bots. This is to make checking, purchasing, and delivery of shopping items more convenient to the part of the consumer.

Creating the best AI chat for your Business

Since you will be implementing the bot on your brand, it is very important to take in consideration some important factors to make sure you are building it perfectly. This is to make sure that you will have a positive end result and you will benefit on your marketing efforts through the use of AI chat bots. Below are the things to check and consider while building your chat bot:

Chat Bot-Building Platform

It is very important to invest to a good platform while creating the chat bot for your brand. Since you will be using it to make an increase on your sale and to deliver quality and satisfying services, it is important that the platform works smoothly. You should look into the deals and offers a platform can have, take orders smoothly and can accept major payment systems.

Set your goals

You have to be clear with your business goals so you can stick with it. Define it clearly and also set some expectations. This will help you set your plans and expect the obstacles that you will have to face. Moreover, this will set as your standard to know if you are succeeding or not.

Furthermore, setting your goals comes with thinking about your brand. Think and give your best AI chat bot a unique name that the people can easily remember and recall. Make sure it has a great impact on the online community so it can stand out among others.

Set your most relevant keywords

You can set the keywords to which the chat bot could detect. For example, when the system detects the word “shipping”, the customer might want to ask regarding shipping information or might as well have a shipping concern. It is very important to identify other important keywords for your business and have it setup on your bot.

Introduce your bots to customers accordingly

While many people are getting confused on what a bot is, you have to help people to understand how it works. You can as well consider doing the following:

  1. Greeting Message
  2. Create a “Get Started” button to lead them
  3. Indicated an introductory message and let the user understand how to use it
  4. Use a button on your social media pages and website

Make conversations simple

Do not complicate the conversation while dealing with clients. Make the responses simple and concise so people can easily understand. Remember that not all your customers are going to be professionals. Make your best AI chat avoid using too much jargon in order to make your conversations understandable.

Set some default replies

It is actually optional to set default responses but it is a good way to test the intelligence of chat bots. This will be very beneficial when the system detects “unidentified” words or concerns. Especially when the customer sent an unrecognizable terms, you can have a default reply like “can I forward your question to one of our customer service agent to serve you better?”

Perform some test before actually launching your bot.

If you are not sure on how people would react to the best AI chat bot, you can perform a test to measure results. Give it a trial session and only allow a small number of persons to interact with it at a given time. Through this, you can observe if your bot is working fine and see if it can interact with users well. You can, as well, collect some feedback to know the things to develop for your chatbot.

Monitor your competitors

Since there are lots of competitors online, you have to get on track of their progress. Know how they find the best ways to stand out and get ahead of them. Also, list down all the things that they are doing and monitor the feedback customers are giving to them. This way, you will know what things you can and cannot adopt in creating the best AI chat.

Build your chat bot on Herobot

Since the very first thing to consider in building a chat bot is to identify the best chat bot-making platform, it is very important to have it done on a complete marketing platform like Herobot. Whether your goal is to generate leads, instant growth, improve efficiency or reduce some cost, we give you the power to do them all. Build your best AI chat bot with Herobot today!

18 Best Bot Platform You Can Use for a Successful Business

bot platform

As time goes by, the world is evolving with better and more advanced technologies. This then results in more convenient solutions for our daily tasks. Also, as we work smarter with new innovative tools, our labor needs and costs are dramatically decreased. No matter how negative others may think of this, it is undeniable how science has helped us live with ease. So in that matter, one of the latest emerging inventions that are proved to help many people is a chatbot. Building a bot shouldn’t be difficult. In this article, you will have the knowledge to help you select the best bot platform to build your chatbot. Make sure you read until the end, as we have saved the best for the last.

bot platform

Bots are an autonomous program on a network or computer. They are used for communicating and acting with computer systems or users like how human servers are expected to behave. Also, they are commonly used for businesses online. However, finding and creating the right artificial intelligence that is most applicable to your page is not an easy task. This is why there are numerous variations of Bot Platforms that can help you with this.

Here are the list of the best Bot Platforms and their functions:

1. IBM Watson Assistant

In terms of conversation services, IBM Watson Assistant is proved to be one of the best choices in bot platforms for most businesses. It was able to comprehend two languages, English and Japanese, unlike any other bots. Also, it is a built-in neural network which interprets, analyzes, and understands dialogues and entities. Additionally, IBM Watson is flexible and allows you to deploy various solutions and provides different developer tools. It also offers choices of free, standard, and premium plans, depending on your budget and needs.

2. Landbot.io

Landbot helps users in creating personalized conversational chatbot systems. In addition, it gives a more intimate and special interaction with prospective customers. Also, it provides an easier and convenient way of creating and developing conversational bot flows. There are also options on how you are going to publish your bot in different forms in different channels.

3. Wit.ai

Of over 200,000 users, most developers find Wit.Ai to be the most trusted bot platform. It is appropriate in using entities, contexts, intents, and actions. You can also use either text or voice bots on mobiles and home automation. In addition, its system learns human language from collecting information on different interactions of its users and is used across other developers. Moreover, Wit.Ai have bots that can understand 50 languages.

4. Aivo

Aivo is an artificial intelligence that integrates human empathy and human-like dialogues to build more friendly and useful conversations. It is also most useful in costumer services, increased sales of companies and for a hassle-free billing process for the costumers. Additionally, this Agentbot can adapt to the rules of the channels you are going to use to avoid any bugs and complications. It supports English, Spanish, and also Portuguese languages. Moreover, the platform has a memory for long conversations from gathering information and applying it on building solutions for issues. Also, this easily integrates with third-party platforms like Zendesk, Salesforce, Live, and others.

5. Api.AI Bot Flatform

This is a platform for bots, applications, services, and devices. Api.ai uses intent-based solutions based on the information contained in the conversation. It depends on the examples, entities used, parameters, annotations, and contexts contained in the dialogues. Subsequently, it transforms any queries into actionable data and returns as output data. Moreover, Api.Ai can support 14 languages that can be useful to your business’ international transactions.

6. Botsify

Encoding is hard, especially for those with limited to no knowledge about computer programming. But with Botsify, you will not need any of this. Specifically used for Messengers, slack or other website chatbots, Botsify lets you collect user data in forms. Depending on how you like it, you can either use questions or direct information like emails, address, phone numbers, and location. Also, this features a way of transferring queries to human servers whenever artificial intelligence has problems.

7. Semantic Machines

Semantic Machines develops new, language-independent technology that can be used beyond understanding commands and conversations. It also includes a conversation engine, speech synthesis, reinforcement learning, speech recognition, and language generation (NLG) technology. In addition, this engine picks up semantic intents from the dialogue, may it be on text or voice form. It then transforms the queries into a solution that will answer the needs of the costumers.

bot platform
8. Digital Genius

This bot platform enables customer support on autopilot by understanding conversations, automating repetitive processes, and excellent customer services. It also features two ways of developing dialogues: autopilot and co-pilot. The former helps agents in dealing with repetitive lower-level conversations and lowers the cost of customer service operations. Meanwhile, co-pilot predicts the best possible answer for automation purposes, where human-learning and machine integration are combined.

9. Pypestream

With its more than 500 business users, Pypestream is proved to be the best for the commercial world. With its Smart Messaging Platform, its framework is used for natural language processing and keyword parsing. Moreover, its open and flexible API platform customs integrations and development of third party connectors and plugins.

10. Chatfuel

On creating chatbots for Facebook and Messengers, Chatfuel is the best suitable choice. Moreover, it automatically provides answers to comments and questions commonly asked by projected customers and prospects. However, if there are complications and the bot cannot answer a certain query, the dialogue will be transferred to human servers. This allows the business to provide more appropriate and direct answers to the costumers.

11. Mobile Monkey

Facebook Marketing is a trending and useful way of developing commerce into our modern generation. This is why creating chatbots that will enhance this method will surely help boot that popularity and sales of the company. With Mobile Monkey, creating useful and efficient conversations on Facebook is achievable. It is used in managing a number of lead generation activities such as chat blasts, drip campaigns, and list building. It has an automatic customer service that generates frequently asked questions into best suitable solutions.

12. ManyChat

Maintaining old patrons is essential, but having new prospected costumers is crucial in running a business. This is why ManyChat thought of a way to welcome new users by sending them contents, schedule posts, set up keyword auto-responses, and much more. By doing this, new customers will find your customer service to be more friendly and reliable. This is also an efficient cost because it is offered for free.

13. PandoraBots

Communication is always the key to good transactions; may it be in building relationships or customer interactions. With PandoraBots, communicating with local and international customers is made easier with its multilingual feature. It also allows you to incorporate a bot hosting service and natural language processing engine into your application. Moreover, you can easily build and deploy chatbots on your website, applications, and other popular messaging platforms by enabling two-way communication scale.

14. Chatscript

Winning the Loebner’s Award four times already, you can already see how Chatscript is one of the best Bot Platform there is. It is a rule-based engine which makes conversations more efficient and straight to the point. Also, this engine offers many features like pattern matching aimed at detecting meaning and simple rule layout. Moreover, it has integrated tools that can maintain and test large systems.

15. Reply.Ai

This is one of the best enterprise-level bot-building and management platforms. Its visual bot builder makes it easier to build bots as it enables useful two-way communication at scale. Moreover, its dashboard has built-in CRM, machine learning, and real-time insights. It helps in creating smarter and faster bots. Customer service is noted to be better with this engine.

16. Meya.AI

Running a business is the best experience with easier assistance in messaging costumers and creating support applications. With Meya.AI, building bots is like raising a child that you can train, host, and scale its abilities and communication skills. It also allows for easier integration with third-party platforms.

17. Boost.Ai
bot platform

This engine helps enterprises in building their personalized chatbots that they can use in specific actions. Boost Ai provides quicker support to costumers for a faster transaction. Moreover, this is possible by providing the best solutions that they have gathered and analyzed through ordinary conversations and frequently asked questions.

HeroBot as your best chatbot platform

If you are looking for a bot platform that will provide you with accessible and easy-to-build bots, HeroBot is the one for you. It will surely help you run and expand your business through Facebook Messenger Bot for drip campaigns, lead generations, sales, and support. It can also minimize your labor by automated communication and growth tools that are helpful for any industries. Scheduling, posting, tagging, and discovering is also easier with these chatbot creations.

The world is continuously growing and developing with technologies used in our everyday lives. Moreover, it is only natural for entrepreneurs to align their mode of business with the norm. This is why bots are developed and are now being used by numerous companies. Bots do not only increase the efficiency of their business but also the cost of labor. However, how do you know that you have entrusted your business in the hands of the right bot platform?

In this matter, you will need to be with the most trustworthy and efficient bot platform that will not lead your business to bankruptcy. With HeroBot, we are sure to give you the best bot experience. Visit our website for more information.

Personal Language Tutor? Talk to A Bot Online

talk to a bot online
talk to a bot online

If you would be observant nowadays, you’re going to notice that Artificial Intelligence almost dominates every aspect of our lives. Online transactions, marketing strategies, almost everything you could imagine is powered and automated already by Artificial Intelligence. A hundred years ago, this was just fiction, but now, it already becomes a vital part of our lives. Surely, you would no longer get shocked if I tell you that you can learn and master a language by just going through your phones and talk to a bot online.

The Internet has evolved a lot that even makes this aspect possible. Imagine, you no longer have to enroll for a costly language course to learn it. It is just a click away. Learning the language is very interesting and full of fun, but going through the process may be challenging. The technology is already there to help you. Now, success is still in your hands. Dedication and perseverance are the good combos to learn the language from a chatbot application. These chatbots guide us, but the acquisition still depends on how we would persevere to have it.

So if you are now ready, let get straight to it.

The Perks of Learning A Foreign Language

More than you know, learning a new foreign language opens the door to many opportunities. However, not everyone appreciates language because most of us are not aware of what it could bring us. So, let’s now take a look at the things below; it might help you open yourself to some foreign languages:

1. It reduces social discrimination

As most people say, language is the soul of a country. That is why; if you grasp more about its language, it no surprise that you could also learn more about its culture and society. In this way, you can easily broaden your understanding and decrease unpleasant judgment towards their culture and their customs.

talk to a bot online
2. It helps you understand more about your own culture

Since language has taught you to understand the culture of other countries, you can also learn more about your own culture. It happens because you can able to compare other culture with yours that leads you to a keener knowledge towards your own culture.

3. It makes your international travel more convenient

If you’re planning to travel, it is important to learn at least the basics of their language. Remember, the key to a successful travel experience is communication and interaction.

Benefits of Learning A Foreign Language Using Chatbots

Who would expect that with the advent of chatbots in today’s digital world, learning the language would be possible through virtual assistants? Now, it is possible to understand the fundamentals of a language you desired to learn by just going through your computer or mobile phone and talk to a bot online. You may feel awkward at first because such courses are too complex not to be learned from classrooms. However, when you try once, you would realize it is almost the same. Below are some of the benefits you can get by using chatbots in learning a foreign language:

1. Adaptive to the needs of students

With language tutor chatbots, you can learn the language compared to the classroom because it focuses on you. It records data about your progress and finds some ways exclusive to improve your learning experience based on your records. If you consistently talk to a bot online with the high-intelligence level in languages, you would inevitably get influenced by it as well.

2. Feedbacks right away

You can instantly receive feedback as immediate as minutes after your last transactions. In this way, you can still recap and able to figure out where you did go wrong in the process. Compared to school-based sessions, it sometimes takes one semester before receiving your grades and feedback. Imagine, you have to talk to a bot online, and you could get immediate feedback? Not bad anymore.

3. No Intimidation

Do you know why most people are afraid to try? It is because they are afraid to receive criticisms from their failure. Luckily, chatbots are not programmed to criticize people when they fail to learn a course at first try. In this way, if you choose to learn language from a chatbot, you would never feel intimidated. They are programmed to help you locate the aspects of your performance that needs improvements and help you enhance it through constructive directions.

Learn a new Language! Talk to a bot online!

One thing that you could get from a virtual language tutor is convenience. In real-life situations, it is tough to find someone who can teach you language with enough perseverance and patience. That is why; the birth of Language tutor chatbots is a blessing. You have to talk to a bot online to learn a very complex item like language. So to give you an idea, below are some language tutor chatbots that you can try:

Duolingo

Duolingo has a good reputation when it comes to language learning chatbot platforms. It is widely-used across the United States, and it is the most popular among any other platforms. This virtual language tutor can process the context of human users and respond distinctively and substantially. Learning a new language with less embarrassment is possible when you’re doing it with a chatbot like Duolingo. You can repeat it endlessly when something seems not clear. Unlike when you’re learning a new language from a native speaker, asking the same questions repeatedly would surely feel so awkward.

talk to a bot online
Mondly

Are you fond of traveling to different countries around the world? Well, it’s about time to check your first thirty-three countries because Mondly can offer you the language support. You can now wander around and go to restaurants or malls because without hesitations because you can’t talk with their language. Mondly can surely help you talk their language and to tell them straight whatever you want to say. What’s nice about this chatbot application is you can able to choose between written or verbal responses. In this way, you can both learn how to spell and pronounce words that seem too unfamiliar to you. Mondly is undoubtedly a very nice language tutor who can teach you the basics of the language you want to learn. 

Andy

As we all know, the English language is our universal language. Therefore, it is a must to learn the fundamentals of this language to have successful transactions with other people, businesses, and other industries. However, don’t worry because Andy, the Chatbot is there to help you. Andy provides different lessons about the English language that specializes in grammar and vocabulary. It can also offer you some games and refreshers to check how much you learn. This is not yet the most advanced language chatbot app in the market, but it can help you to learn the basics of the English language.

Lanny

Trying to learn Japanese, Korean, and Chinese characters is a very difficult task. However, if you are passionate to learn those, Lanny is what you’re looking for. This language chatbot app is equipped with extensive capabilities to teach a different language. Compared to other language chatbot apps, Lanny would also broaden your knowledge on the history and culture of the country where your selected language originates. This chatbot app supports iOS and Android devices.

Memrise

Not to mention, this chatbot application received the “Best App Winner Award” in Google Play Awards- 2017. What makes this chatbot app distinct from other language chatbot apps is its ability to offer other courses aside from language tutorial. Memrise supports twenty languages across the globe, so you have many choices to choose from. It also specializes in reading and vocabulary with native speaker vibes. Because of its advanced technology, you can use your phone camera to take a picture of a particular thing you want to know the name in your preferred language.

Conclusion

We can’t still underestimate the power of education attended in schools or universities. It is still the best source of quality knowledge and experience. Chatbots and other platforms powered by Artificial Intelligence only serve as our guide to utilize the knowledge we have gained from school properly. Additionally, learning becomes more complex nowadays as our world moves forward. That is why; chatbots were made to keep us in touch with such information and knowledge.

If you want to learn things, even those who are not related to language, you can talk to a bot online. They are well-designed to give us access to an almost infinite source of knowledge. There’s still a lot more with chatbots and its benefits; you can try to reach us at HeroBot if you wish to learn more about chatbots. We have chatbots experts who can make you understand the complexities of engaging with chatbots and its services. Visit https://powerpres.com.