Mobile Chatbot – Supercharge Your Business Creating A Mobile Chatbot with HeroBot

mobile chatbot

While human conversations seem to be depreciating, people are much more willing to connect to machines. Have you ever had a moment when you are researching on your computer, then something pops up on your screen asking if there’s anything you need? Perhaps you ordered a product online, and you received a message telling you that your purchase will arrive at your doorstep in a week. You have probably experienced or heard this, but never really thought of what it really means. This is the future of technology – a mobile chatbot.

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Chatbots are gaining more popularity nowadays as they are bringing new and effective ways to boost a business or anything that uses Artificial Intelligence (AI). Additionally, they have become the most valuable addition for many companies to target potential customers and improve their marketing strategy.

In this modern-day, chatbot market has expanded and is continuously growing and making a significant impact on society. Today, many commercial industries have recognized the potential gain in using a chatbot. In fact, if incorporated into their networks and various services, it will lead them to multiple platforms that will produce a user-friendly and more efficient customer services.

Chatbots are compatible with almost every gadget that can access the internet. Currently, there is a total of 7.7 billion people in the world. And according to bankmycell, 66.72% of the world’s population owns a mobile phone, this means 5.1 billion uses a mobile phone. Additionally, there are 8.9 billion mobile connections in the world. Do you know what this means? This means creating a mobile chatbot has a high potential to connect your business with those users.

What is a chatbot, and how did it start?

Chatbot began when Alan Turing, a computer scientist, published an article about computer machinery and intelligence in the year 1950. In his article, he threw a question if machines can think and developed a test to measure whether one is communicating to a human being or just connected to a chatbot. This is where Artificial Intelligence starts to rise when many other computer scientists tried to pass his test. Over the next decade, chatbot became a widespread technology up to this date.

At the most basic definition, a chatbot is essentially software that allows humans to connect with digital devices as if they were really talking to a real human being. They are the extensions of human interface mediums (HMI’s) like the internet and mobile phones. It processes and simulates social conversations, whether written or spoken. Thus, it became the new interface for so many apps and rapidly changing the way many businesses and customers communicate.

Now, a lot of companies have the opportunity to connect with their customers in a well and personalized conversations automatically. Moreover, the use of artificial intelligence through a mobile chatbot or any other kind of chatbots, provide a lot of benefits that can be used in a business. The number of companies that use chatbots has grown for the past few years.

What are the benefits of using a mobile chatbot for your business?

Mobile Chatbots can help in lesser work

Chatbots helps many customers to find detailed information about the services of the company making it more convenient for the customers. For example, the availability of products and services that the company is providing, where is the store located, making reservations or bookings, and even assess the customers’ experiences. Many of the companies nowadays adopt this technology in any major chat applications like Facebook Messenger, Slack, Telegram, Hangouts, Text Messages, etc., which are all available in mobile apps.

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Mobile Chatbots can provide good customer service

As long as designed accurately and strategically, chatbots are sure to deliver excellent customer services. Focus on the details of your products or services then integrate it on your chatbot. Additionally, anticipate possible questions that a customer might ask regarding your business, then formulate answers to answer them accurately. Moreover, you can look at your FAQs, read the questions, suggestions, and comments about your product. With this, you already have an idea to what responses you should add to your bot. More importantly, be sure to make the conversation as human-like as possible.

Mobile Chatbots is cost-effective

Chatbots significantly increase operational services of a company. It decreases costs while providing convenience, and also, an added service for the customers. Chatbots allow businesses to resolve any customer issues and queries, with a lesser necessity for human interaction.

With the use of mobile chatbot, businesses are able to proactive, personalize, and scale all at the same time. This is an essential differentiator. For instance, if a company rely solely on human capabilities, they can only cater to a limited number of customers at a given time. In order to be cost-effective. Human-driven companies are compelled to put their focus on standardized models. Therefore, their personal and proactive outreach capabilities are limited.

Mobile Chatbots are available 24/7

Chatbots are intelligent machines. In other words, these automated workers are not going to catch any illness or disease. Therefore, they are capable of working and engaging with customers nonstop – 24 hours a day, seven days a week, all throughout the year. This feature of the mobile chatbot gives great help to businesses, as it can give more time to save. In addition, this enables businesses to perform more tasks and also, answer FAQ’s regarding services or products without the customer having to wait long. In some case, chatbots may not be able to fully replace human customer support. However, chatbots can supplement them; therefore human employees can provide full-pledged service, without enraging the customers for waiting so long.

Mobile apps and mobile chatbot

Here in this part of the article, we will discuss how companies incorporate mobile apps and chatbots today. Each method has different objectives with its advantages and disadvantages.

1. Chatbots as a mobile app

This is the most straightforward use of a chatbot. Developers simply integrate a chatbot in a mobile application, then distribute the application to app stores. The main objective of this method is providing a committed and consistently-on channel for customers to do customer self-service.

For example:

A progress VA mobile chatbot allows employees to deal with administrative and organizational tasks. The chatbot is disseminated over a mobile application which facilitates verification of users against the infrastructure of the corporate domain.

Advantages

  • No need to share data with third-party companies or social networks
  • In comparison to the mobile app having the same features, it can be developed at a cheaper cost.
  • Removes complicated supporting and building complex UI interactions and screens in a mobile atbot.
  • You have complete control of the rich UI in the conversational UI. Also, you don’t have to depend on the limitations of third-party messaging providers.
  • No learning curve for the users.

Disadvantages

Users will still need to download mobile application rather than merely using direct social or web channel.

You are developing a new app. This means additional cost for establishing a user base.

When shall you use it?

Majority of building chatbot as a mobile app focuses on internal employee-facing cases.

2. Chatbots in tabs

The most challenging part with the first method is developing a separate app which is a new channel that requires resources and effort in order to grow. In fact, app fatigue really does exist. Therefore, the better way is to integrate a chatbot with a mobile app which has a user base, and already in existence.

For example:

Mobile trading app of Interactive Broker, the IBKR, offers electronic access to futures options, futures, forex, options, and stocks in an immersive and comprehensive app. In order to supplement the mobile, they made a separate tab for their chatbot.

Advantages

  • Introduce mobile chatbotchatbot to an already existing audience.
  • Users have conversational UI and traditional UI options to select from, and also;
  • You are able to reuse security options and verification mechanisms that are already available in the app.

Disadvantages

  • In case the chatbot is just replicating the functionality of the mobile app, then users may get confused to why and when they will use it.

When shall you use it?

The most ideal way of building a mobile chatbot in an existing mobile app is when you have repetitive and lengthy forms you want to get optimized. So, structured methods like opening up a bank account, signing up for insurance, and submitting stock orders are good candidates. Additionally, new users feel a bit more comfortable to start with a chatbot instead of complicated UI.

3. Chatbots as conversational UIs

With this method, you simply use conversational UIs rather than traditional UIs in places with high rates of abandonment and low engagement.

For example:

The screen of new bank account registration form is considered as the place of very low engagement. Therefore, KBC Mobile Banking has launched an app to help users to go on the process of registering with the use of conversational UI.

Advantages

  • All the advantages of the first and second method
  • Improves engagement for low engagement places of your mobile application.

Disadvantage

  • You may need to make the conversational UI by yourself, as no chatbot vendor will allow you to partly incorporate a chatbot in a mobile application.

When shall you use it?

When you have high abandon rate places or low to no engagement areas.

Creating your own mobile chatbot

So now, if you are an aspiring entrepreneur, wanting to step up your business, or a startup who wants a kick start in your business, then mobile chatbot is the best solution for you. Here at Herobot, we provide tons of predesigned bots, compatible with PCs, mobile, and more. Visit our site by clicking this link.

Create Chatbot That Can Grow Your Business Successfully

create chatbot
create chatbot

The key to success in every business is exceptional customer services. People always look at the progression of the company. If the customers of these companies are absolutely satisfied with their product and services, they might be able to reach their goal in becoming one of the best companies across the globe. A digital center agent is the best option when it comes to well-organized customer service. Artificial Intelligent experts develop these chatbot applications that can perform task like a live human agent. AI developers called these chatbot applications, “Digital Agents.” These digital agents are skilled in performing a conversational answering system for their customers. This is one of the best abilities that chatbots have.

But why do expert think about creating these chatbot applications? Artificial Intelligence developers create chatbots to guarantee business success. These chatbot applications are programmed to answer customer’s question accurately, make appointments, and provide technical support and also capable of doing another task that a live agent is required. By having these digital agents can minimize the spending of the company funds that are involved in customer service queries. Upon having technical difficulties when it comes to human-robot questions, this issue will be forwarded to a live center agent to avoid the worst-case scenario. This ensures that the company does not lose its customers. AI developers implemented these chatbot applications to bring an innovative change to the customer’s businesses. And now these digital agents provides the biggest difference that a single business can ever have.

What does it take to create chatbot?

There are a lot more to learn in everybody’s lives. People always think that experience is the best teacher. However, there are a lot more thing that can teach people in their daily lives. The best example is the chatbot applications. Why? Here is the reason why developers create chatbot applications that can make a big difference in people’s lives.

1. Experience

These chatbots are programmed to learn more about human lives. As they adopt deeper insight into social psychology, these AI-powered applications are now experiencing lifestyle just like every people in around the world. As these changes develop, these bots acquire more knowledge about how they can communicate and associate with people. And if these developments grow bigger, they can be the best teacher or even a best friend who can resolve people’s problem.

2. Skills development

As these chatbot application experience communication with people, these applications can also adapt human skills or even ask about their abilities and talents. Not only answer the customer question to resolve the problem, but it can also communicate with them. These chatbots could also tell you stories if you want to.

3. Personality

Chatbot’s personality can be based on developer choice. However, these applications are power by Artifical Intelligence. These chatbot applications might learn how to evolve their own personality. Maybe these ideas are only fictional, but this might also be possible. Imagine having a chatbot that can answer all the users question instant in a proper way is just like having a dictionary in your bag pack.

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4. Emotions

Machines do not have feelings or emotions. But these AI-powered applications can act like they have emotions. And this kind of AI-powered applications is what people are hoping to find. A bot that cares a lot about a person is the best and satisfying machine that a human can ever make.

5. Humanity

The world is cruel, and cruelty is sickness, and people need a cure for this kind of sickness. Upon having that characterization that is discussed earlier with this chatbot, a chatbot can save humanity. If you are thinking that is only a fantasy or fictional, then you might be right. But imagine a robot that can act like a human with a human psychology experience and are skilled and talented with proper behavior and implying emotions can make the biggest change in the world.

Note that developers are far from developing the perfect AI Robot. However, with our brand new technology, it is possible with further research and inventions. People might think that it is dangerous, but in reality, People really can use the help.

Bots for children

People are too focused on their daily job, and that is why lots of people lost their attention in their children. Bots can help these people to educate their children while they are in their daily jobs. In this era of advanced technology, people use technological devices to entertain their children. Moreover, this technology is not just for entertainment but could also be for educational. The best example is mobile phones. Parents allow their children to play with their mobile phones. And with the development of these educational applications, children can now learn while being entertained. Children can learn a lot when they play it. Developers develop applications that can teach children about constructing or even computing skills. Furthermore, developers also create chatbots that can teach children in various ways. These applications are programmed with a user-friendly interface so that the children can use it easily.

Educational

People nowadays are amused when there are applications that challenged their mind. These applications are the students and schools’ reliable material when it comes to enhancing their mind. AI-powered chatbot provides a personalized learning environment for everyone. Developers create chatbots and expand their system to give them new conversation tools that enhance and improve people’s interaction and collaboration skills. Intelligent tutoring systems analyze people’s response and how they go through these learning contents. Actually, developers create chatbot that can be used to teach people by turning a conversation into a series of messages to make it a standard chat conversation.  Whether it’s for the teacher or student or anybody else, the learning process is very important to improve. And especially, aside from being an effective teaching assistant, chatbots are more likely want to know the details of information about their user. For them to gain benefit with each other.

Choose the best chatbot platform

If you want to be the best, then you should have the best. The best plat form to create chatbot Herobot, provides the best chatbot that can make people’s lives easier. Herobot is the most powerful platform to create chatbot that can engage with the user 24/7. This platform is free upon people’s registration and is easy to use. A lot of platforms are in the app marketing, but Herobot proves that it is the number 1 messenger marketing platform. It is also much more effective than the other platform and less expensive. App marketing competition is now getting a lot more attention. Lots of developers introduce their brand new developed application.

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Herobot’s developers trust their platform and believe that it will be the highest-paid platform across the globe. And now, Herobot has the best features above all the platform on the web. This platform proves that everything is possible with the help of the brand new technology advancements. It already gains fame and popularity around the world. With their user-friendly interface, even a beginner can quickly learn in this platform and gain the best and magnificent interactive experience. In additional, Herobot helped over 60,000 and still counting satisfied users. This is the best and might still improve and upgrade their development in their product and services. Moreover, Herobot will rise up and give a lot more help for the people with their genius mind and passionate heart. Herobot platform said to be the one to be at the top.

Visit and connect with us

Chatbot platforms are scattered on the web. People only use the best of the best of these applications. If you are hoping to find and determine whether Herobot creating a chatbot platform is worthy, you can visit us at our website. In our website, you can all see the abilities of our chatbots that is made by our platform. Herobot grants you access to several useful functions for free. With just a simple drag and drop, you can create your own chatbot app. With no further additional cost, increase your revenue and efficiency. Empower your business with the chatbot you have created that will increase your engagement with the customers. And as of today, Herobot is still updating and upgrading their platform for the user to create more functional chatbots. Since this Herobot platform creates the best chatbot, their company business grows much bigger and much better.

create chatbot

Herobot offers this to different business so that won’t end up losing lots of customers. And now this platform trust and depend on their work or art called chatbot to the growth of their business. People now choose Herobot as one of the most reliable customer services online on the internet.  With advanced AI- technology, encouraging outcomes come along with the people’s way. Choose the best solution to reach your goals and aspirations. Connect now with our chatbot website and together will make a big difference in the world of technology. From this day forward, we will cooperate with each other and start creating the best and brightest chatbots. Visit HeroBot and create chatbot today!